Charged batter for a super long time once i got it out of box. Scanned qr code successfully bit then 2 red lights turn on and it shuts down every time Super frustrating! PLEASE HELP for a fix..
Hi, thank you for reaching out. We're sorry to hear about your experience. We recommend trying these troubleshooting steps to help you with your Arlo camera: kb.arlo.com/000062338/ If the issue persists, please provide us a private message with the following information so we can assist you further on this concern: *Arlo Account Email address *Phone number and Time zone *Additional details (including Serial Number/Camera model of affected camera) For future reference or if you need immediate assistance, the best way to access Arlo Support Center is to navigate to Settings > Support within the Arlo app for available Support options. ^MM
Hi, thank you for reaching out. We recommend visiting this KB article to learn more about updating the firmware of your Arlo device: kb.arlo.com/4736/ If you need further assistance, please don't hesitate to reach out to our support. To navigate, login to your Arlo app > go to Settings > Support to see your available Support options. ^MM
Hi, thanks for reaching out and we're sorry to hear about your experience. Please send us an e-mail at askarlo@arlo.com by including a screenshot of your concern, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding. ^MM
Well done.
Charged batter for a super long time once i got it out of box. Scanned qr code successfully bit then 2 red lights turn on and it shuts down every time
Super frustrating! PLEASE HELP for a fix..
Hi, thank you for reaching out. We're sorry to hear about your experience. We recommend trying these troubleshooting steps to help you with your Arlo camera: kb.arlo.com/000062338/
If the issue persists, please provide us a private message with the following information so we can assist you further on this concern:
*Arlo Account Email address
*Phone number and Time zone
*Additional details (including Serial Number/Camera model of affected camera)
For future reference or if you need immediate assistance, the best way to access Arlo Support Center is to navigate to Settings > Support within the Arlo app for available Support options. ^MM
Updating firmware is taking a long time, Blue light turned to red blinking and then went off. Does that mean it finished updating?
Hi, thank you for reaching out. We recommend visiting this KB article to learn more about updating the firmware of your Arlo device: kb.arlo.com/4736/
If you need further assistance, please don't hesitate to reach out to our support. To navigate, login to your Arlo app > go to Settings > Support to see your available Support options. ^MM
The pro 5 is not showing as a option on the app
I don't know because I'm in the bahamas but is not giving me an option at all
Same issue I had
Hi, thanks for reaching out and we're sorry to hear about your experience. Please send us an e-mail at askarlo@arlo.com by including a screenshot of your concern, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding. ^MM
Poo 💩 poo 💩