FreshDesk Tutorial For Beginners 20024
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- Опубликовано: 21 авг 2024
- During This Tutorial, the Instructor highlighted a few things that could be done with FreshDesk!
Contact Management - How to Explore & Manage Contacts, Export contact to other CRM Systems
Creating Tickets - As a Customer Service Agent, FreshDesk requires one skill in the form of Ticket management and Resolution. This was demonstrated
Assignment of Roles - Demonstrates how to Assign roles to various members of your team, Agent, Administrator, Supervisor, etc
Embedding FreshDesk on Website - Perhaps the most interesting part of it all. Being able to embed Freshdesk on a website helped us learn how tickets are gerated from websites too!
Good afternoon Mr Richard.
I have been learning from your channel and i must commend you are just the best simplifying how to work with project management tools anad CRM tools.
Please i need a work email to get started with fresh desk.
Thank you so much.
@@igbinosunNosa use igbinosa@exlatic.com
@@fastgidi thank you so much, I appreciate you.
@@igbinosunNosa You're welcome Mama