I like the product and use it, but think I was billed twice in March and just got locked out of my login so can't open a case. Left a VM at your CS number but have low hopes that it will be replied to - I mean phone CS is a VM? Wow. So would you be kind enough to forward this to billing? Name is Paula Grace. You have my number.
Hi there Paula - sorry we missed this comment when you posted it! I just checked and it looks like your issue was resolved within a few days. Do let us know if that is not the case!
I like the product and use it, but think I was billed twice in March and just got locked out of my login so can't open a case. Left a VM at your CS number but have low hopes that it will be replied to - I mean phone CS is a VM? Wow. So would you be kind enough to forward this to billing? Name is Paula Grace. You have my number.
Hi there Paula - sorry we missed this comment when you posted it! I just checked and it looks like your issue was resolved within a few days. Do let us know if that is not the case!