What is Legal Operations and what are the benefits

Together with Law & Ops we organised a webinar around Legal Operations. Law & Ops is on a mission to demystify and accelerate the development and adoption of Legal Operations.
Watch this webinar with Law & Ops members: Harm Cammel, Partner at Voxius, Rob Henham, Head of Legal Operations & Programs at Irdeto, together with Maurits Annegarn, Segment Manager Legal Software at Wolters Kluwer for a discussion on how legal departments are implementing legal operations to drive efficiency.
0:00 : introduction
6:33 : What is the exact scope of Legal Operations?
9:55 : Where to start with Legal Operations? / How to implement Legal Operations?
19:25 : What would be a generic job description for a Legal Operations professional look like? What kind of skills should a Legal Operations manager have?
34:08 : How do you measure succes?
39:30 : How do you get the required buy-in for this function?
53:15 : Experience with General Counsel not willing to delegate
57:10 : How do you think practice should develop in the next 3-5 years?