OIG Roundtable 90: Be Careful What You Wish For

Eric, Wade and Matt spend some time discussing the potential negative effects of an investment in #SIU technology. There is a perception that increasing technology investments will lead to a greater ROI. That may not always be case, as an SIU with a backlog of reactive cases may not be able to address the proactive cases. Prioritization of cases is a key to managing the increase in leads.
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