Mark Surguy, GM of Haymarket Hotel | what is modern luxury?

Modern luxury | the oldest idea in hospitality finds a new expression
What is modern luxury? Is it eating ice cream or a Lamborghini? Is it being massaged by a drone? Is it people wearing uniforms, or not? Here to tell us the answers is Mark Surguy, the General Manager of Firmdale's Haymarket Hotel. He's leading that team to the ultimate luxe experience. But how can he make it modern?
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