All these companies need to be sued out of business if they don't protect our personal info better. I'm sick of all this identity theft!!! If they can pay their executives multi millions of dollars in salary and bonuses, they need to take that money to protect our info better!!!
Verizon stole my SIM card and sent home without one. They would not replace it, even after they were to to do so by the law here in Douglas, Georgia. I can not get information from my iPhone. I can no longer use my iPhone. Them and Google are monopolizing the communication industry here in Ga. Verizon should be shut down along WalMart because we have no other phone stores here in Douglas, Ga.
Most financial institutions only offer phone number as the 2nd factor. Many do not let us create an online banking account without a phone number. That is a big problem.
In order to reset this guy's password they would've had to have had both: -His entire social security number -Last 6 digits of his bank account These are inside jobs. It's the people who work at the bank doing this.
Jeff could have clicked on a stealer malware at some point which sent his saved passwords to unscrupulous actors. That can provide enough info to impersonate Jeff down at the Verizon store and swap the sim
@@SilentServiceCode It's pretty clear from the number of hacks each person can find that personally affect them on Have I been pwned that you don't even need to be incompetent and give away your information. Experian, Chase, B of A, DMV, EDD and plenty of other sites that have all this information can be easily aggregated and sold on the dark web.
This happened to me last year but I caught it right away. My mobile carrier failed to email me to inform me of a request to port out my phone number. They allowed this to happen. It took 6 days to get my phone number back and they had to give me a new sim card. I had to change out every login,password and pin on every single account I use.
I believe text codes are safer. Because the representative may not have your phone number shown on their screen. So, the system may have a button the representative push to send the phone number on file a code to be verified by account holder instead of the account holder verifying their actual account number.
Jeff got lucky and got all of his money back. That usually does not happen. The banks will blame the consumer. I do all of my banking in person and if I have question regarding verification with the phone provider or bank, I also do that in person. Its too scary It seems like there is nothing you can do to stop these scammers and thieves.🤯🤬
Imagine living on a fixed income and all of a sudden it doesn't come the day it normally does because some criminal figures out a way to access your lifeline by offering a kid working for Spectrum mobile $200 to virtually swap your Sim card into their phone.
Never use any transactions on my cell phone. No bank account no apple pay. No sending money to anyone under any circumstances. Is that includes family members. No apple pay at seven eleven nothing.
I will tell you Apple Pay is better security than your physical credit card's weak magnetic stripe is. I have no idea why people like you seem to think physical credit cards with known exploits are better. And to add, they did not steal this money via the phone's Apple Pay at all. So why write such inaccurate post that has nothing to do with the article.
I agree, my bank doesn’t even have my cell phone number. I bank in person, I speak and text to family and friends on cell phone, I don’t pay bills using a cell phone. That’s what works for me, it may not be what others would like to do. To each their own.
Spectrum is a garbage company. I refuse to use them for anything and do my best to educate people on the horrible practices used by them so they may stay away as well. They need to go back to traditional Sims too. This digital Sim bs makes stealing information even easier.
Physical vs eSIM has nothing to do with this. And actually eSIM is safer... someone steals your phone all they need to do is remove the physical SIM card and pop it in their phone many times it will work and give control over all of your online accounts without having to contact anyone! Now how is that more secure than eSIM?
There are regular people that work for these companies that can get paid off to swap our sims. Sims are vulnerable for sim swapping and banks still refuse to stop using SMS as 2fa, so we are screwed.
The bank representative may know someone (an accomplice) at the mobile company to help with the swap. Or that bank representative may work at a mobile company as well. There's so many possibilities. But I truly believe the ba k representative is behind it. Like, how the SIM swapper knew to take out half ($21k) of Jeff's money.
If your phone had no password, anyone could check your email and be able to know which banks you use, where you shop, and access your voicemail. It's hard to comprehend until it happens to you. I hope it never does.
People need to STOP doing internet banking, online shopping and never keep or remove credit card details from phones and get your butts to the bank to pay your bills!
Bank robbers don't even have to go through the hassle and risks of physically going to the bank these days. It seems like our money would be safer buried in a suitcase in our backyards.
At least the bank gave his money back I had a pen at AT&T, but they had to change it because they had a security breach. They said they changed my security code, but I don’t know wh
These phone companies need better security
I guess I’m safe. My cell phone company doesn’t even seem to have customer service!!😂
LOL
😂 good things when companies are not high tech
Lol
Good one!!!! 😂😂😂😂😂😂😂😂
All these companies need to be sued out of business if they don't protect our personal info better. I'm sick of all this identity theft!!! If they can pay their executives multi millions of dollars in salary and bonuses, they need to take that money to protect our info better!!!
Verizon stole my SIM card and sent home without one. They would not replace it, even after they were to to do so by the law here in Douglas, Georgia. I can not get information from my iPhone. I can no longer use my iPhone. Them and Google are monopolizing the communication industry here in Ga. Verizon should be shut down along WalMart because we have no other phone stores here in Douglas, Ga.
Marketing
Most financial institutions only offer phone number as the 2nd factor. Many do not let us create an online banking account without a phone number. That is a big problem.
In order to reset this guy's password they would've had to have had both:
-His entire social security number
-Last 6 digits of his bank account
These are inside jobs. It's the people who work at the bank doing this.
Jeff could have clicked on a stealer malware at some point which sent his saved passwords to unscrupulous actors. That can provide enough info to impersonate Jeff down at the Verizon store and swap the sim
@@SilentServiceCode It's pretty clear from the number of hacks each person can find that personally affect them on Have I been pwned that you don't even need to be incompetent and give away your information. Experian, Chase, B of A, DMV, EDD and plenty of other sites that have all this information can be easily aggregated and sold on the dark web.
yea ur wrong bro
@@nicholasmartinez3726 yEa uR wRoNg bRo
Hospitals have all your information and aren’t always careful with it
The only thing Bank of America take Seriously is TAKING Your Money
This happened to me last year but I caught it right away. My mobile carrier failed to email me to inform me of a request to port out my phone number. They allowed this to happen. It took 6 days to get my phone number back and they had to give me a new sim card.
I had to change out every login,password and pin on every single account I use.
Lawsuit is in order
It’s so insecure to ask for the verification code by text. At least email is a little more secure. Banks shouldn’t text you at all.
My bank will only allow text codes.
I believe text codes are safer. Because the representative may not have your phone number shown on their screen. So, the system may have a button the representative push to send the phone number on file a code to be verified by account holder instead of the account holder verifying their actual account number.
Jeff got lucky and got all of his money back. That usually does not happen. The banks will blame the consumer. I do all of my banking in person and if I have question regarding verification with the phone provider or bank, I also do that in person. Its too scary It seems like there is nothing you can do to stop these scammers and thieves.🤯🤬
I don't do online banking at all. I use cash or checks and one credit card with Amazon.
Do some reading about check fraud... you will find many articles written about this.
What happened to Jeff can’t happen to me. I don’t have money like Jeff 🤷🏽♂️
LOL
They would go with mine too, lol
Same!!!
Imagine living on a fixed income and all of a sudden it doesn't come the day it normally does because some criminal figures out a way to access your lifeline by offering a kid working for Spectrum mobile $200 to virtually swap your Sim card into their phone.
Never use any transactions on my cell phone. No bank account no apple pay. No sending money to anyone under any circumstances. Is that includes family members. No apple pay at seven eleven nothing.
I will tell you Apple Pay is better security than your physical credit card's weak magnetic stripe is. I have no idea why people like you seem to think physical credit cards with known exploits are better. And to add, they did not steal this money via the phone's Apple Pay at all. So why write such inaccurate post that has nothing to do with the article.
I agree, my bank doesn’t even have my cell phone number. I bank in person, I speak and text to family and friends on cell phone, I don’t pay bills using a cell phone. That’s what works for me, it may not be what others would like to do. To each their own.
Wells Fargo is the only bank allow to use a device for two factor verification.
Spectrum is a garbage company. I refuse to use them for anything and do my best to educate people on the horrible practices used by them so they may stay away as well.
They need to go back to traditional Sims too. This digital Sim bs makes stealing information even easier.
Physical vs eSIM has nothing to do with this. And actually eSIM is safer... someone steals your phone all they need to do is remove the physical SIM card and pop it in their phone many times it will work and give control over all of your online accounts without having to contact anyone! Now how is that more secure than eSIM?
Sounds like the the cell phone service provider is at fault.
At least the bank gave his money back
Cyber security has to improve along with the criminal element that works 24/7 to circumvent the systems
WOW, that can happen. Can't even give your hone number ut anymore.
Another reason why I only give out my burner number aka Google voice
This is a financial horror story. 😮
No the the facial recognition
😊back to paper...
There are regular people that work for these companies that can get paid off to swap our sims. Sims are vulnerable for sim swapping and banks still refuse to stop using SMS as 2fa, so we are screwed.
The cell phone provider cost Jeff half his savings.
😮 wow WTH?!?! Don't mobile companies go through rigid verification before carry out transfer phone #
The bank representative may know someone (an accomplice) at the mobile company to help with the swap. Or that bank representative may work at a mobile company as well. There's so many possibilities. But I truly believe the ba k representative is behind it. Like, how the SIM swapper knew to take out half ($21k) of Jeff's money.
This has nothing to do with the bank. They got access to Jeff's online banking through getting a 2FA code.
How how the crook lknows which bank he banks with and then user name, ac number??
If your phone had no password, anyone could check your email and be able to know which banks you use, where you shop, and access your voicemail. It's hard to comprehend until it happens to you. I hope it never does.
i keep nothing on my phone...just contact list...and a few pics....thats it
I DON'T!!!!I CAN'T GIVE OUT SOMETHING I DONT HAVE !!!!
I received a few messages like that, but I just ignored them
I called AT&T to instruct them never to change my pin and they said they couldn’t do that
Jeff should take his money out of the bank except for $100 or so
People need to STOP doing internet banking, online shopping and never keep or remove credit card details from phones and get your butts to the bank to pay your bills!
It seems that the extra security we're using is being used to help the thieves!
Bank robbers don't even have to go through the hassle and risks of physically going to the bank these days. It seems like our money would be safer buried in a suitcase in our backyards.
Uhmmmmm!!! My LORD!!!
Scary....
You could also use a physical security key
You my friend have the correct idea
Don't use a phone! PERIOD..👍
Technology working for ya !!!
Hmmm yeppers I don't think I have any money back for the present situations like a lot of work done and I am triggered by it
I don't think they replaced only a minute trivial amount intermittently.
What do you think about data selling ?
At least the bank gave his money back I had a pen at AT&T, but they had to change it because they had a security breach. They said they changed my security code, but I don’t know wh
I actually have to have a WORKING non EXPERIMENTAL TOY PHONE
Dont do online banking?
No
Can we spend our money finding these guys. Not chasing down trump. Thanks
MAGA 2024!
BOA ripped me too, long ago.
B of A didn't take his money but they replaced what was stolen. How did they rip this guy off?
“bank appount”
i switched to the eSim for that reason and i have my account takeover protection and i never have to worry ever again🤣🤣🤣🤣🤣🤣🤣🤣🤣
It's a virtual switch. an employee does it from inside the mobile carrier. It's not a physical switch, so it can still happen
Dumb people. 🎯
Bank Apoundt
Bake Appoundt*
I called AT&T to instruct them never to change my pin and they said they couldn’t do that
I received a few messages like that, but I just ignored them