Hi Paul. If you do decide to return the model because of the missing parts, may I suggest you include in your cover letter that you would like them to thoroughly inspect the replacement model for other missing parts and/or defects. I would like to think they would anyway, but it wouldn't hurt to jog their memory to do so. Good luck.
Hi Paul, yes, I will send back, and will let them know. It’s a pity because it was a lovely model, just needs a bit better quality control, The problem is I really like Hornby, if they wish to continue, and keep the buyers happy, I wish they would improve, I will be getting a new model from them again in the future as I would like a Sentinel shunter for the dock layout.
Its Not just me, then I was thinking it was my bad luck, its a shame as it a lovely model and runs so well, I did send back for a refund and will buy a different model, if you return for a replacemant , let me know if you have no missing parts on the replacement, as I may order a new one in the future again.
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Hi Paul. If you do decide to return the model because of the missing parts, may I suggest you include in your cover letter that you would like them to thoroughly inspect the replacement model for other missing parts and/or defects. I would like to think they would anyway, but it wouldn't hurt to jog their memory to do so. Good luck.
Hi Paul, yes, I will send back, and will let them know. It’s a pity because it was a lovely model, just needs a bit better quality control,
The problem is I really like Hornby, if they wish to continue, and keep the buyers happy, I wish they would improve,
I will be getting a new model from them again in the future as I would like a Sentinel shunter for the dock layout.
I had ordered a new J15, the GER roof style one, and it has a missing smokebox dart as well. I wonder why that happened.
Its Not just me, then I was thinking it was my bad luck, its a shame as it a lovely model and runs so well, I did send back for a refund and will buy a different model, if you return for a replacemant , let me know if you have no missing parts on the replacement, as I may order a new one in the future again.
R3232 was released in 2014, it's hardly new is it?
Hi
The tooling is 2015, and its brand new from the retailer.
They are still around, brand new from retailers. Bought one last year from DC Kits, £65