Working with Fasle, my former boss at Conrad Centennial Singapore during 2012-2013, was an enlightening experience. As a part-time bellman, I absorbed valuable lessons not only from him but also from the entire team. Fasle's presence and leadership style were inspiring, and I gained insights into customer service that continue to shape my professional approach today. Although I pursued different interests in other industries afterward, the skills I honed at Conrad, particularly in customer interaction, have proven invaluable in my current role where I engage with travelers from diverse backgrounds worldwide.
i spent my entire 20s in the hotel industry after ORDing. I was front office staff for 4/5 star hotels and this video made me miss my hotelier days. but the shift work is impossible for a family man, I really respect everyone in this line of work and especially those who are supporting their families with this career.
Well done.. even though we are capable of doing anything possible..but we Golden Keys love to keep it as at humanly possible. Bravo Mr Fasle for an inspiring video..
Been in hospitality for years now, hoping to leave soon Really though life, The worse part is tbe salary But work wise unlike most office jobs i know, we really work
Though it clearly was a mockup, the concierge should tactfully ask if there are medical or safety reasons for guest asking concierge to keep an eye on spouse rather than start by explaining policies. Unimpressed
Ok but why couldn’t they do it themselves if that was the reason? Or tell them if that were the case? They’re not mind readers. And also, people can lie. They’re just trying to avoid being sued if they violate someone’s privacy.
No, absolutely not. The concierge's response was perfect. You may not know, but there are plenty of jealous ex-husbands/wives out there that would follow people and violate their privacy. They would not hesitate to break into a hotel or manipulate hotel employees. Asking the individual for reasons invites them to think that he is open to the possibility for spying, and that is absolutely not part of his job. Shut them down hard, right in the beginning. Spying for a suspicious individual is a good way to get fired with no defense. The only thing he really should have done was call hotel security to watch out for the guy.
braindead comment. if you needed the hotel staff to look out for your partner due to medical/safety reasons, you wouldn't tell the hotel staff to "spy" on your partner
Working with Fasle, my former boss at Conrad Centennial Singapore during 2012-2013, was an enlightening experience. As a part-time bellman, I absorbed valuable lessons not only from him but also from the entire team. Fasle's presence and leadership style were inspiring, and I gained insights into customer service that continue to shape my professional approach today. Although I pursued different interests in other industries afterward, the skills I honed at Conrad, particularly in customer interaction, have proven invaluable in my current role where I engage with travelers from diverse backgrounds worldwide.
We can see from Fasle's expression that he is so geniue in making his guests happy. Such a kind hearted gem.
My former boss. The best!
we shall never deny a guest even the most ridiculous request
Actually, we will do anything humanly & legally possible for guests.
mr krabs 😭
We have similar names
Hiw about if i want all the stay to be comped
i spent my entire 20s in the hotel industry after ORDing. I was front office staff for 4/5 star hotels and this video made me miss my hotelier days. but the shift work is impossible for a family man, I really respect everyone in this line of work and especially those who are supporting their families with this career.
haha love the wes anderson concept
also, how many balloons did Wendy pop lol
its the balloons i swearrrrr…. 😔
The Wes Anderson vibes is definitely vibing here ❤️🔥
Well done.. even though we are capable of doing anything possible..but we Golden Keys love to keep it as at humanly possible. Bravo Mr Fasle for an inspiring video..
Thank you very much, Ms. Wendy 🙏🏽🙇🏻♀️❤️❤️❤️
Amazing Team
love the camerawork in this!!!
Fantastic
Always proud to be part of LCD
okay production value slay
Been in hospitality for years now, hoping to leave soon
Really though life,
The worse part is tbe salary
But work wise unlike most office jobs i know, we really work
Just because it's Dior doesn't mean it's a saddle. That's a caro.
production game UNMATCHED!!!
Wow very informative
I thought Dior Saddle bag is saddle-shaped? 😂
You're right 🤣
yeah it's not a saddle bag
Wendy confirm cannot be balloon artist 😂
OMG THE WES ANDERSON THE GRAND BUDAPEST REFERENCE!
so well produced!
the silly thing in grand budapest hotel was real :o
that was NOT a dior saddle bag lmao
That is not a Saddle Bag 😅😂
Can you try to profile hawkers? Do a few different hawkers if possible? :0
Reminds me of Charon of john Wick series
Best Wendyson
thats a dior caro lol
all the salty comments by those who can only afford hotel 81
Maid agency next! Pls ☺️
Though it clearly was a mockup, the concierge should tactfully ask if there are medical or safety reasons for guest asking concierge to keep an eye on spouse rather than start by explaining policies. Unimpressed
Ikr that was so poorly handled omg
Ok but why couldn’t they do it themselves if that was the reason? Or tell them if that were the case? They’re not mind readers. And also, people can lie. They’re just trying to avoid being sued if they violate someone’s privacy.
No, absolutely not. The concierge's response was perfect. You may not know, but there are plenty of jealous ex-husbands/wives out there that would follow people and violate their privacy. They would not hesitate to break into a hotel or manipulate hotel employees. Asking the individual for reasons invites them to think that he is open to the possibility for spying, and that is absolutely not part of his job. Shut them down hard, right in the beginning. Spying for a suspicious individual is a good way to get fired with no defense. The only thing he really should have done was call hotel security to watch out for the guy.
braindead comment. if you needed the hotel staff to look out for your partner due to medical/safety reasons, you wouldn't tell the hotel staff to "spy" on your partner
THAT IS SO NOT A SADDLE BAG?! Fails
Zero finesse at all. He basically just echoes and repeats what the host suggests.
If you want a good concierge team, Four Seasons is the place.😊
Fasle is a champ. Thanks for your service 🙏☺️🫡