Your kids are not too rough. We have the same fridge, all our kids are adults, and the right handle hinge broke in exactly the same place as yours. This is a design defect in the Samsung freezer drawer. This hinge should have been made of metal or at least it should be a replacement part. The fact that over 3750 people have watched this video between May 19 and July 24 shows that this is a common problem. My concern is that by gluing to the trim piece, eventually the trim will pull out of the drawer panel, but maybe the fact that after gluing, the hinge prevents the trim from flexing, that will keep the trim locked in the panel. Fingers crossed, I will likely do similarly to your fix.
Agreed, I’m shocked at the number of views. Obviously it’s a more common problem then I would have thought. So far mine is holding up well. If it does fail then you bought yourself some time. As I see it there isn’t a lot of downside in trying this as the proper repair is to replace the whole stainless steel front panel, so If this fails you end up purchasing the new panel and you’re no worse off. That’s just my perspective and you need to do what’s best for you realizing that you can’t undo the repair once you have added the epoxy and construction adhesive. Best of luck! Use the correct epoxy and construction adhesive and you will likely get the same positive results I have experienced.
And I'm watching in August 2022 because my 5-year-old Samsung freezer door handle broke in exactly the same place. Incidentally, the replacement freezer door is now over $400!
Mine is just about a year old and broke (no rough kids either) mine is a little different though, it broke where the pin screws in, so I guess I will need to "recreate" and entire insert to attach the pin too.
Thank you Samsung for helping me realize why I will never buy appliances from you ever again.❤️three Samsung appliances all needed repair or replacement within 5 years of purchase
Great video - thank you. $15 fix worked. Samsung Help Line was useless, as was their SMS/texting option. This video saved me from countless hours of frustration. The only thing I did different was to place painters tape around both areas before using your solution. Made clean up a breeze. What a design flaw by Samsung - should be a metal part - not plastic.
The screw on the left side came off last night and I looked around it and was perplexed a bit. There was no screw on the handle to tighten or secure it and I did not think to check the right side until I watched your video. Your 3 year old video helped me out! It was a simple fix with an allen wrench. Thanks for the upload.
Thank you so much for this! It is brilliant. We have this fridge and our freezer handle broke about 7 or 8 months ago. The only replacement option is replacing the entire (very expensive) drawer. We found your video and my husband did exactly as you suggested - and it looks perfect! More importantly, it works great! Thanks for such a useful video!
Omg I have been looking for that part, called Samsung, went all over town trying to figure this out, and like you said all they wanted me to do is to replace the panel, I’m going to Home Depot right now and try this. Thank you
Thank you for "paying this forward'. Thought we were buying a nearly identical refrigerator as we left the previous Samsung refrigerator when we moved. It appears that they substituted and engineered cheaper materials and components. Looks like a variation of the old sausage game. Your careful video is very handy.
Thanks for the fix. I just did it using the clear JB Weld and it worked great. I taped around it to ease cleanup. Waited til after dry before removing tape and in hindsight should have removed tape before full set but it cleaned up pretty nice. I will pass on my latest hint.... those expensive razor blades we shave with. As am amateur material science guy with my kitchen knives I came across a study by JD Verhoeven with micro photos and all. Turns out that dulling of the blade is due to water oxidation NOT shaving hair. So I started drying the blade for 2 minutes right on the nozzle of my hair dryer while defogging the mirror before drying my hair. And VOILA I am currently on my 3rd month of using the same razor blade. Still working like new !!!
Thank you so much for this. Just curious how this fix held up these last 3 years. Did you have to repair again since? Also, is there a specific reason you put epoxy on the bottom and PL on the rest? Would you recommend just putting PL all around?
You are spot on, taking your advice and doing the same thing right now to ours. Our's is a $3,500 Smart LED one, only two years old. I've already replaced a right door shelf because the plastic cracked & seems the freezer door issue is pretty common too. So much for Samsung and our relationship, unless I need a big boat anchor. Thank you sir, this helped me a ton.
This is going to be the second jury rig repair I've had to do on poorly designed Samsung appliance plastic handle parts in 3 years of ownership. I will never again buy Samsung appliances.
The exact thing happened to my white Samsung refrigerator. A RIDICULOUS design flaw by Samsung…plastic parts that torque like that is thoughtless to say the least! Thank you for your video!!! Use painters tape for the caulk so it doesn’t smear onto the face of the freezer!!
Our freezer door right handle broke yesterday, we bought the summer of 2015 from Home Depot, broke in March 2022. We were surprised it is held on inside by plastic and not metal, being it such a heavy door. Our ice maker has given us problems (freezing up and not making ice) on and off since we bought it. Now it is not working, just the water option only. I showed my husband your timely video and we plan on fixing it today. Thanks so much!
Barbara, we had the same symptom with our ice maker on this Samsung mode. Well, recently, we had a brief blackout in our electricity, and when the power returned, the ice maker started working again. Maybe it’s coincidence, but if we have trouble again, the first thing I’ll he trying is a hard power cycle.
Thank you for this video. My problem was different and way easier to fix … once I saw what it was supposed to look like and you showed me how to get the handle off. I was getting ready to pay $324 for the Samsung repair. You Rock!
Thank you for taking the time to research and record this. I too have the same refrigerator and the same results. Looks like we're part of a club... lol. I just ordered the epoxy and caulk and can't wait to get this looking and working well again.
I'm so glad I found this video! I kept trying to find a replacement part, but this particular fridge doesn't have one. I really didn't want to have to buy a whole new door!
I used the same JBWeld product, except I mixed up two complete packages, put a couple layers of blue painters tape at the bottom to make a dam and stuffed it all in the hole. After it started setting up I put the broken hinge piece into the void and centered it, holding it in place with more painters tape. For the left side (the side that had not broken, same situation as you) I put tape around the opening leaving just enough room at the top to fit in the tip of the JBWeld superglue and squeezed in two full tubes behind the mounting surface.
So, did you fill the entire void on the right side with the jb weld mixture? Mine just broke the same exact way and I've been hoping and wishing there is some spray foam adhesive out there that can do the job but, I don't think so.
Happened last night and glad this finally popped up in my searching for a solution of parts. Fyi they don't even make the part for the hinge in there anymore either.
Awesome advice....Thanks. I will add that I had tube of gorilla glue laying around and I thought what the heck..I took the broken piece and put gorilla glue on all the contact points and put it back in place....I let it set for 24 hours and believe it or not..3 months later it still is holding.....Just thought I'd pass that on as maybe a 1st action..a lot cleaner and if it continues..yay! If not I will do this method! Thx again
It’s unbelievable they made it so you can’t get a replacement part and open up the door to repair it forcing you to spend hundreds on a whole new door if you want it to function as it should. I had the same thing happen to mine, but with my background was able to figure out a way to brute force it open. Even though that door isn’t made to come apart I was able to use a painters tool and a hammer to open up the top grey plastic part on top of the door. That allowed me to retrieve the other half of the broken “hinge”. I used epoxy to to glue the two parts together and epoxied a metal plate on the backside for extra strength. So far so good. :/
Thank you SO much for making this video! We had the exact same thing happen. Samsung had to know that a plastic hinge wouldn’t last. Thank goodness it was bcz of a worthless “feature”.
We have this fridge and it is total garage. Both ice makers are broken and this handle broke off like this too. Thanks for the video, I'm going to try this out.
Thank You for “paying it forward” my handle almost identical break as yours! Definitely a design flaw or planned act to make more money, frustrating! We are all adults and this is only 5 years old with mostly just husband and I using! Interestingly enough we also have a dent in freezer door panel in almost identical place as yours! Poor quality all around! Had Sub Zero in last home for 25 years with NO Issues, bet it is still working! Just got this Samsung with house purchase would buy again! Thanks and truly appreciate your U-tube video will be doing the same soon!
Thank you so much for the detailed video. We have the exact same issue and samsung says they discontinued the parts, including the panel. How you make a design flaw like this and then discontinue the parts to fix it is beyond my understanding. I have purchased the supplies you used and I'm going to fix it this week! Once again, thanks for taking the time to help us all out!
Thanks for the video! I am going to try this in my Samsung fridge. My door mounting pin on the left side came out as well and the plate behind it broke. The hinge on that side is still fully in tack though, but I have nothing to screw the mounting pin into. I’m going to put epoxy on the threads and screw that into it, and have the epoxy hold the mounting pin in place, unless you have another idea. Thanks!
Glad I saw this. Looked for a replacement for a good hour. I then was working on an over engineered solution to the issue. This will work for me. I think I'll glue the casing part in first though before the flush plate part. Thank you!
Mr. sugarhouseshred, thank you for this video. We bought the same fridge, but video door version. This is a massive flaw in the design of this door, ours broke after 7 months. I'm a home builder & have sent this video to all my sub's . Not your kids fault, just extremely bad design (stupid in my opinion). I do a lot of work with epoxy on my granite counter tops, alcohol swaps work great to remove residue for that. THANK YOU SIR.
Same, I just tried. Waiting for it all to dry. Looks like each break is unique, so the use of 2 adhesuves is pretty much needed. Stick with the same products as gray is hard to find elsewhere. We have the darker finish anti fingerprint (supposedly) one. Hope it holds up, so to speak. Many of the door shelves cracked and broke early on. Recently replaced the left door's vertical flip seal for about 125, which was an easy swap due to a break at the top. Yes, Power cycling from breaker or plug seems to reset a stuck ice maker from time to time but I've noticed it less frequent if you just use the button on the inner top panel to "ice off" for awhile instead. Way easier, IMHO. Thank you!
This has also happened to me. Got a quote of $707 dollars to replace the door panel. I don’t have the trim piece on either side but may give this a try. No more Samsungs for me!
Well, September 12, 2024, my handle broke off last night. Same spot, same side. Had the fridge for about 5 years. I put a service ticket in to Samsung to get quote on fixing it, assuming that will be a new door as other commenters have said. But I will be giving this a shot. Thank you!!
@iloveanrczhen5923 Samsung wanted to charge me a non-refundable fee of $140 before having someone come out to tell me the actual cost. Cancelled the service request and repaired using this video. works so far!
The Samsung fridge is a piece of crap. My freezer door handle broke the same way too. Design flaw. And the ice maker broke, and the ice build up on the back (inside) that required manually removing the shelves the using a hair dryer to melt it. Just so many issues. Will try the glue method, so at least the handle can be used and the fridge will look half decent. Thanks for the video.
Masking or painters tape around the hole to help with cleanup. I too have a broken handle like yours, both life machines are broken, door ice is unusable, bottom ones arm that checks if it’s full broke, had the manually defrost it and pull off the back twin cool part. I’m seriously thinking about upgrading the garage fridge to in home service. My wife wanted the French door with pull out freezer function but this thing is a turd.
Thank you thank you thank you!!! It's sounds like quite a few people are having this problem. Bad design. The fix seems simple enough. 👍🏼 Thank you for the suggestions, I would not have known where to begin.
Thanks for this! On mine, the plastic broke into 4 pieces around the metal "button" screw, and about a 40% of the plastic is still in the door attached to the hinge. Hopefully I can fit it all together so that the hinge mechanism still works, but otherwise I'll have to use your method.
Thank you for the video, I have the same fridge and exactly same problem . I was quoted 900 Canadian Dollars for complete door replacement ( the initial price of fridge 6 years ago was around 4500 CAD) I will use your experience. thank you
Thank you for this video, we will have to try this. This is the most annoying refrigerator I have ever owned, my drawer handle broke just like yours did. I will never again buy a Samsung Refrigerator. More problems than it was worth.
I see this is common problem with Samsung fridges mine broke within a year next time I’ll go with GE or Bosch these have a lot of problems with the ice maker also.
Same thing happened to the fridge my folks have. Me and my siblings are all either in college or HS, and were all such when we got the fridge. Virtually everything that is removable has broken within the few years since we bought it due to the weak plastic. One of the door shelves snapped within the first few months from nothing more than having a milk carton on it. It is infuriating, especially when I think about how fridges from the 50s were built to last and now they can't even stand up to general wear and tear from the items it's clearly designed to hold. (The shelf was clearly shaped in a way to suggest it was meant to hold a milk carton.
I went crazy looking for a replacement part until I saw this video. (DA67-03330A) Who knew I had to replace the whole panel? I got me some JB Weld and I'm gonna get busy! How is it holding up?
In my case, the plastic pieces in the door itself holding the bolts is what broke. In speaking with Samsung, I’d need to buy a whole new door. Any suggestions to fix? I was thinking about filling with something to include the bolt
Yes, use the epoxy I show first that’s like play dough. Fill it in and smooth it the best you can, then screw the pice that holds the door in. You may want to attach it to the handle when you do this to make sure you have it spaced properly. Remember that most of the area is covered by the handle, so it won’t be too much of an eye sore. The only alternative I know if is paying $350 for a whole new panel.
So all of have the same exact problem?! @samsung gotta do better. This was poorly designed. Thank you for your video. I think I’m going to do this instead of purchasing the whole freezer door because mine was broken the same exact place as yours. So thank you 😊
Mine just broke a couple days ago. I have the Lowes protection plan so I called them. Lady on the phone said that it's a cosmetic issue so it's not covered. I flipped my lid and demanded a supervisor. Supervisor said the same thing. I replied I can buy the handle separate so it's not the handle but the crappy plastic hinge that attaches to the handle. A few additional choice words and now a repair is coming over to look at it. Hopefully it just gets covered by the extended warranty. Very faulty design flaw.
We bought a Samsung refrigerator, model RF260BEAEWW in October 2015. The handle broke in November 2021 because the screw holding the right side onto the hinge was threaded into plastic, instead of metal. I cannot figure out how to repair this handle, other than to spend $350 to replace the entire front freezer door. Any suggestions?
So if I understand the issue correctly you’re saying you can get access to the screw and you can twist it? The problem is it doesn’t thread because it’s stripped? Is that correct? I’m just trying to visualize exactly the issue you’re having.
Nope, it's not serviceable. The only thing you can do is replace the whole stainless steel front panel that is sealed. Some one mentioned that you cant get the panel anymore. I'm not sure if that's true but you can't just replace the hinge/bracket. They don't sell the bracket and the front panel is sealed, no way to open it and replace it even if you could get the part.
Functionally I don’t see a problem with that product but aesthetically it’s going to look strange because it’s white. Any type of high-strength bond that holds at least 400 pounds should be sufficient if you can find it in a gray color.
Well here I am. Same issue, same break. Same dilema. Searching and searching and searching for the part. Not on any diagram. Unfortunately, I can't do this because the hinge piece broke in a bunch of pieces. So no epoxy, silicone route for me.. I have hated this fridge every moment of every day for years... Huge POS. I will never ever buy Samsung anything again in my life!!
I was considering buying this fridge but that handle is a terrible design. I have teenagers that are rough, my son breaks everything - I'm glad I saw this video! Definitely not buying it now!
Mine kids did same thing it bites you cannot buy a replacement handle/lock and replace it but you have to buy the whole door skin as a whole for $350 buck thin I’m just gonna do what you did
Your kids are not too rough. We have the same fridge, all our kids are adults, and the right handle hinge broke in exactly the same place as yours. This is a design defect in the Samsung freezer drawer. This hinge should have been made of metal or at least it should be a replacement part.
The fact that over 3750 people have watched this video between May 19 and July 24 shows that this is a common problem.
My concern is that by gluing to the trim piece, eventually the trim will pull out of the drawer panel, but maybe the fact that after gluing, the hinge prevents the trim from flexing, that will keep the trim locked in the panel. Fingers crossed, I will likely do similarly to your fix.
Agreed, I’m shocked at the number of views. Obviously it’s a more common problem then I would have thought.
So far mine is holding up well. If it does fail then you bought yourself some time. As I see it there isn’t a lot of downside in trying this as the proper repair is to replace the whole stainless steel front panel, so If this fails you end up purchasing the new panel and you’re no worse off. That’s just my perspective and you need to do what’s best for you realizing that you can’t undo the repair once you have added the epoxy and construction adhesive. Best of luck! Use the correct epoxy and construction adhesive and you will likely get the same positive results I have experienced.
And I'm watching in August 2022 because my 5-year-old Samsung freezer door handle broke in exactly the same place. Incidentally, the replacement freezer door is now over $400!
You are correct. 3 year old SAMSUNG and exact break, local appliance repair wanted way too much to repair. I prefer this method.
Same!
Mine is just about a year old and broke (no rough kids either) mine is a little different though, it broke where the pin screws in, so I guess I will need to "recreate" and entire insert to attach the pin too.
Thank you Samsung for helping me realize why I will never buy appliances from you ever again.❤️three Samsung appliances all needed repair or replacement within 5 years of purchase
done with sumsung appliances and tvs
Great video - thank you. $15 fix worked. Samsung Help Line was useless, as was their SMS/texting option. This video saved me from countless hours of frustration. The only thing I did different was to place painters tape around both areas before using your solution. Made clean up a breeze. What a design flaw by Samsung - should be a metal part - not plastic.
This just happened to my fridge. So glad I found this video. This is a serious design flaw. Congrats on coming up with a great workaround.
The screw on the left side came off last night and I looked around it and was perplexed a bit. There was no screw on the handle to tighten or secure it and I did not think to check the right side until I watched your video. Your 3 year old video helped me out! It was a simple fix with an allen wrench. Thanks for the upload.
Thank you so much for this! It is brilliant. We have this fridge and our freezer handle broke about 7 or 8 months ago. The only replacement option is replacing the entire (very expensive) drawer. We found your video and my husband did exactly as you suggested - and it looks perfect! More importantly, it works great! Thanks for such a useful video!
So glad it helped! Thanks for the kind words.
Omg I have been looking for that part, called Samsung, went all over town trying to figure this out, and like you said all they wanted me to do is to replace the panel, I’m going to Home Depot right now and try this. Thank you
Good Luck. Its still working well for me.
My handle just broke exactly the same way. I will be repairing it the way you have. Thank you.
Thank you for "paying this forward'. Thought we were buying a nearly identical refrigerator as we left the previous Samsung refrigerator when we moved. It appears that they substituted and engineered cheaper materials and components. Looks like a variation of the old sausage game. Your careful video is very handy.
Thanks for the fix. I just did it using the clear JB Weld and it worked great. I taped around it to ease cleanup. Waited til after dry before removing tape and in hindsight should have removed tape before full set but it cleaned up pretty nice. I will pass on my latest hint.... those expensive razor blades we shave with. As am amateur material science guy with my kitchen knives I came across a study by JD Verhoeven with micro photos and all. Turns out that dulling of the blade is due to water oxidation NOT shaving hair. So I started drying the blade for 2 minutes right on the nozzle of my hair dryer while defogging the mirror before drying my hair. And VOILA I am currently on my 3rd month of using the same razor blade. Still working like new !!!
Thank you so much for this. Just curious how this fix held up these last 3 years. Did you have to repair again since? Also, is there a specific reason you put epoxy on the bottom and PL on the rest? Would you recommend just putting PL all around?
You are spot on, taking your advice and doing the same thing right now to ours. Our's is a $3,500 Smart LED one, only two years old. I've already replaced a right door shelf because the plastic cracked & seems the freezer door issue is pretty common too. So much for Samsung and our relationship, unless I need a big boat anchor. Thank you sir, this helped me a ton.
This is going to be the second jury rig repair I've had to do on poorly designed Samsung appliance plastic handle parts in 3 years of ownership. I will never again buy Samsung appliances.
Ditto
Ditto ditto
Same
The exact thing happened to my white Samsung refrigerator. A RIDICULOUS design flaw by Samsung…plastic parts that torque like that is thoughtless to say the least! Thank you for your video!!! Use painters tape for the caulk so it doesn’t smear onto the face of the freezer!!
Should use painters tape around the handles when adding the "PL MAX"
That's a fantastic idea
Our freezer door right handle broke yesterday, we bought the summer of 2015 from Home Depot, broke in March 2022. We were surprised it is held on inside by plastic and not metal, being it such a heavy door. Our ice maker has given us problems (freezing up and not making ice) on and off since we bought it. Now it is not working, just the water option only. I showed my husband your timely video and we plan on fixing it today. Thanks so much!
Same problem with the ice machine. We’re selling our house a couple weeks and the buyers asked for the fridge. 😂
Take it!!
Barbara, we had the same symptom with our ice maker on this Samsung mode. Well, recently, we had a brief blackout in our electricity, and when the power returned, the ice maker started working again. Maybe it’s coincidence, but if we have trouble again, the first thing I’ll he trying is a hard power cycle.
Thank you for this video. My problem was different and way easier to fix … once I saw what it was supposed to look like and you showed me how to get the handle off. I was getting ready to pay $324 for the Samsung repair. You Rock!
Well thanks! Glad the video helped.
Thank you for taking the time to research and record this. I too have the same refrigerator and the same results. Looks like we're part of a club... lol. I just ordered the epoxy and caulk and can't wait to get this looking and working well again.
Thank you for your video. My handle just broke and I had no idea how to repair it. I'm going to follow your steps. You made it look easy. Thank you.
I'm so glad I found this video! I kept trying to find a replacement part, but this particular fridge doesn't have one. I really didn't want to have to buy a whole new door!
I used the same JBWeld product, except I mixed up two complete packages, put a couple layers of blue painters tape at the bottom to make a dam and stuffed it all in the hole. After it started setting up I put the broken hinge piece into the void and centered it, holding it in place with more painters tape. For the left side (the side that had not broken, same situation as you) I put tape around the opening leaving just enough room at the top to fit in the tip of the JBWeld superglue and squeezed in two full tubes behind the mounting surface.
So, did you fill the entire void on the right side with the jb weld mixture? Mine just broke the same exact way and I've been hoping and wishing there is some spray foam adhesive out there that can do the job but, I don't think so.
Thank you for this great DIY freezer door repair job demonstration. I think this will work for our daughter’s broken Samsung freezer door.
Happened last night and glad this finally popped up in my searching for a solution of parts. Fyi they don't even make the part for the hinge in there anymore either.
Awesome advice....Thanks. I will add that I had tube of gorilla glue laying around and I thought what the heck..I took the broken piece and put gorilla glue on all the contact points and put it back in place....I let it set for 24 hours and believe it or not..3 months later it still is holding.....Just thought I'd pass that on as maybe a 1st action..a lot cleaner and if it continues..yay! If not I will do this method! Thx again
Great idea! Went down the rabbit hole of replacing parts until I found your video
Bought a place two months ago and this happened. Can't thank you enough.
my samsung freezer handle broke about a year ago, I boought the samsung refrigerator about 6 years ago thanks for the fix idea going to try tonight
Thank you for taking the time to make this video. Had the same thing happen and used your exact fix to make the repair. TY!!
Thank you sir. Have been considering a fix like this but now you’ve saved me time and stress!
Thanks for the video. 85k views tell us a sad story about Samsung appliances. Mine broke exactly the same way with ~4yr w/out kids.
I needed this! Thank you, our handle broke in the same way.
It’s unbelievable they made it so you can’t get a replacement part and open up the door to repair it forcing you to spend hundreds on a whole new door if you want it to function as it should.
I had the same thing happen to mine, but with my background was able to figure out a way to brute force it open. Even though that door isn’t made to come apart I was able to use a painters tool and a hammer to open up the top grey plastic part on top of the door. That allowed me to retrieve the other half of the broken “hinge”. I used epoxy to to glue the two parts together and epoxied a metal plate on the backside for extra strength. So far so good. :/
Thank you SO much for making this video! We had the exact same thing happen. Samsung had to know that a plastic hinge wouldn’t last. Thank goodness it was bcz of a worthless “feature”.
The JB Weld worked great. So far, the repair has lasted 8 months. Samsung wanted a lot more than $300 for the repair part.
How it it going now is it still going good?
Thanks for this! Exactly the same happened to me. I’ll never buy a Samsung fridge again, nothing but issues.
We have this fridge and it is total garage. Both ice makers are broken and this handle broke off like this too. Thanks for the video, I'm going to try this out.
THANK YOU! I only needed the last 30 seconds but I couldn’t figure out how to get the handle back on.
Glad to help!
Thank you for the video! Same thing - well, in our case, it was an impromptu dance move, lol! Will be fixing the freezer door today!
Thank You for “paying it forward” my handle almost identical break as yours! Definitely a design flaw or planned act to make more money, frustrating! We are all adults and this is only 5 years old with mostly just husband and I using! Interestingly enough we also have a dent in freezer door panel in almost identical place as yours! Poor quality all around! Had Sub Zero in last home for 25 years with NO Issues, bet it is still working! Just got this Samsung with house purchase would buy again! Thanks and truly appreciate your U-tube video will be doing the same soon!
Thank you so much for the detailed video. We have the exact same issue and samsung says they discontinued the parts, including the panel. How you make a design flaw like this and then discontinue the parts to fix it is beyond my understanding. I have purchased the supplies you used and I'm going to fix it this week! Once again, thanks for taking the time to help us all out!
Glad to help, mine is still holding up well.
Thanks for the video! I am going to try this in my Samsung fridge. My door mounting pin on the left side came out as well and the plate behind it broke. The hinge on that side is still fully in tack though, but I have nothing to screw the mounting pin into. I’m going to put epoxy on the threads and screw that into it, and have the epoxy hold the mounting pin in place, unless you have another idea. Thanks!
Glad I saw this. Looked for a replacement for a good hour. I then was working on an over engineered solution to the issue. This will work for me. I think I'll glue the casing part in first though before the flush plate part. Thank you!
This happened to me last night...time to get the JB Weld and fix it. Thank you!
Using a small smear of Vaseline might help keep the epoxy off the stainless.
Mr. sugarhouseshred, thank you for this video. We bought the same fridge, but video door version. This is a massive flaw in the design of this door, ours broke after 7 months. I'm a home builder & have sent this video to all my sub's . Not your kids fault, just extremely bad design (stupid in my opinion). I do a lot of work with epoxy on my granite counter tops, alcohol swaps work great to remove residue for that. THANK YOU SIR.
Same, I just tried. Waiting for it all to dry. Looks like each break is unique, so the use of 2 adhesuves is pretty much needed. Stick with the same products as gray is hard to find elsewhere. We have the darker finish anti fingerprint (supposedly) one. Hope it holds up, so to speak.
Many of the door shelves cracked and broke early on. Recently replaced the left door's vertical flip seal for about 125, which was an easy swap due to a break at the top. Yes, Power cycling from breaker or plug seems to reset a stuck ice maker from time to time but I've noticed it less frequent if you just use the button on the inner top panel to "ice off" for awhile instead. Way easier, IMHO. Thank you!
This has also happened to me. Got a quote of $707 dollars to replace the door panel. I don’t have the trim piece on either side but may give this a try. No more Samsungs for me!
Well, September 12, 2024, my handle broke off last night. Same spot, same side. Had the fridge for about 5 years. I put a service ticket in to Samsung to get quote on fixing it, assuming that will be a new door as other commenters have said. But I will be giving this a shot. Thank you!!
OMG , us the same happened, broken on September 18 , same side, same spot, and we got it about 5 years .
@iloveanrczhen5923 Samsung wanted to charge me a non-refundable fee of $140 before having someone come out to tell me the actual cost.
Cancelled the service request and repaired using this video. works so far!
Hey, @buster0042! How much did they quote you?
@@hardchoice19They wanted $140 non-refundable before even scheduling an appointment to look at it.
@buster0042 Geez! @ the their pricing plan! They are losing me as a home appliance customer. Thanks for the prompt follow-up.
Thank you! This video saved my family so much time and money! You are appreciated!
The Samsung fridge is a piece of crap. My freezer door handle broke the same way too. Design flaw. And the ice maker broke, and the ice build up on the back (inside) that required manually removing the shelves the using a hair dryer to melt it. Just so many issues. Will try the glue method, so at least the handle can be used and the fridge will look half decent. Thanks for the video.
Pull out the upper ice maker and enlarge the overflow channel in the very back.
Masking or painters tape around the hole to help with cleanup. I too have a broken handle like yours, both life machines are broken, door ice is unusable, bottom ones arm that checks if it’s full broke, had the manually defrost it and pull off the back twin cool part. I’m seriously thinking about upgrading the garage fridge to in home service. My wife wanted the French door with pull out freezer function but this thing is a turd.
Used your tips and tricks last week to fix mine...So far, so good! THANKSSS!
Glad it helped!
This is good stuff. And I appreciate you paying it forward. I'm going to try this
Thank you. For paying it forward, this came in so very handy, you know exactly what I mean. Thank you, thank you. ❤😊
Thank you thank you thank you!!! It's sounds like quite a few people are having this problem. Bad design. The fix seems simple enough. 👍🏼 Thank you for the suggestions, I would not have known where to begin.
I'm glad it's of some help. Best of luck to you!
I have exactly same fridge and same problem. broken at same place. I was going to do same thing yesterday.
we think same way 😊
Awesome.. TY bc I just broke right pivot part off.. ugh.. metal glued piece together but not butting that damn handle back on..
Great solution! Thank you so much. I have broke up and down right pieces.
Thanks for this! On mine, the plastic broke into 4 pieces around the metal "button" screw, and about a 40% of the plastic is still in the door attached to the hinge. Hopefully I can fit it all together so that the hinge mechanism still works, but otherwise I'll have to use your method.
Thank you for the video, I have the same fridge and exactly same problem . I was quoted 900 Canadian Dollars for complete door replacement ( the initial price of fridge 6 years ago was around 4500 CAD)
I will use your experience.
thank you
Thanks so much for this video . I followed your direction to a tee and it worked . Thanks for posting this .
So glad it helped!
It has been 2 years since your video. Does the handle stay in place?
THANK YOU! You paid it forward ... THANK YOU!
Thank you for the alternative solution.
Thank you for this video, we will have to try this. This is the most annoying refrigerator I have ever owned, my drawer handle broke just like yours did. I will never again buy a Samsung Refrigerator. More problems than it was worth.
Mine just broke no kids not ruff on it, ty for this I'll be doing this in the morning
Same yesterday
I see this is common problem with Samsung fridges mine broke within a year next time I’ll go with GE or Bosch these have a lot of problems with the ice maker also.
I just found your v8deo and so glad you made this.
I used the same jb weeks on the hinge flap . On the left door that breaks from time to time fixed twice in two years. So.. pretty good fix ..
Same thing happened to the fridge my folks have. Me and my siblings are all either in college or HS, and were all such when we got the fridge. Virtually everything that is removable has broken within the few years since we bought it due to the weak plastic. One of the door shelves snapped within the first few months from nothing more than having a milk carton on it.
It is infuriating, especially when I think about how fridges from the 50s were built to last and now they can't even stand up to general wear and tear from the items it's clearly designed to hold. (The shelf was clearly shaped in a way to suggest it was meant to hold a milk carton.
Trying to fix mine too. the repair is so high. They ask me to pay $550. It’s insane
Watching this on February 2024
Thanks million ❤❤
I have the exact same problme, going to try your fix soon! thanks for sharing
I went crazy looking for a replacement part until I saw this video. (DA67-03330A) Who knew I had to replace the whole panel? I got me some JB Weld and I'm gonna get busy! How is it holding up?
Still holding up well.
In my case, the plastic pieces in the door itself holding the bolts is what broke. In speaking with Samsung, I’d need to buy a whole new door. Any suggestions to fix? I was thinking about filling with something to include the bolt
Yes, use the epoxy I show first that’s like play dough. Fill it in and smooth it the best you can, then screw the pice that holds the door in. You may want to attach it to the handle when you do this to make sure you have it spaced properly. Remember that most of the area is covered by the handle, so it won’t be too much of an eye sore. The only alternative I know if is paying $350 for a whole new panel.
So all of have the same exact problem?! @samsung gotta do better. This was poorly designed. Thank you for your video. I think I’m going to do this instead of purchasing the whole freezer door because mine was broken the same exact place as yours. So thank you 😊
Just did it. 2024.
Does it hold up well over time?
You just saved my life, thanks a lot.
Is it safe to assume the plastic part with the metal in it is not sold anywhere?
thank you for the video followed your exact instructions for my same refrigerator worked great 👍🏼
Mine just broke a couple days ago. I have the Lowes protection plan so I called them. Lady on the phone said that it's a cosmetic issue so it's not covered. I flipped my lid and demanded a supervisor. Supervisor said the same thing. I replied I can buy the handle separate so it's not the handle but the crappy plastic hinge that attaches to the handle. A few additional choice words and now a repair is coming over to look at it. Hopefully it just gets covered by the extended warranty. Very faulty design flaw.
Good luck. They didnt cover mine and the repair guys came out and the extended warranty would not cover it
Hi, where can I get that thing tat you just popped in? Mine broke off. Thank you
My Fridg handle just popped off. I'm wondering if screws on each end just need lossening
How is the handle working 2 years after the fix?
How has this held up, its been a year now... mine just broke a minute ago and I think I'm going to try this out
Brilliant idea. Thank you
Is something like this covered under warranty?
We bought a Samsung refrigerator, model RF260BEAEWW in October 2015. The handle broke in November 2021 because the screw holding the right side onto the hinge was threaded into plastic, instead of metal. I cannot figure out how to repair this handle, other than to spend $350 to replace the entire front freezer door. Any suggestions?
So if I understand the issue correctly you’re saying you can get access to the screw and you can twist it? The problem is it doesn’t thread because it’s stripped? Is that correct? I’m just trying to visualize exactly the issue you’re having.
How long has the glue lasted? My handle broke exactly the same as yours did. Cheap Samsung product, they need to use metal...
Thank you for making this video
Is there not a way to replace the broken mounting bracket?
Nope, it's not serviceable. The only thing you can do is replace the whole stainless steel front panel that is sealed. Some one mentioned that you cant get the panel anymore. I'm not sure if that's true but you can't just replace the hinge/bracket. They don't sell the bracket and the front panel is sealed, no way to open it and replace it even if you could get the part.
Thanks for the video, I guess it's back to home depot for me.
I can't seem to find the adhesive you used where I live (overseas). Would an adhesive like SELSIL Ultra Tack work? What specs should it have?
Functionally I don’t see a problem with that product but aesthetically it’s going to look strange because it’s white. Any type of high-strength bond that holds at least 400 pounds should be sufficient if you can find it in a gray color.
Thank you for the video. I’m going to do the same thing 👍🏼
How is this holding up? I just had the same break happen last night.
Holding up well, no sign of weakening after almost a month of continuous use.
Same issue here. Going to give it a try. Thanks for posting.
Well here I am. Same issue, same break. Same dilema. Searching and searching and searching for the part. Not on any diagram. Unfortunately, I can't do this because the hinge piece broke in a bunch of pieces. So no epoxy, silicone route for me.. I have hated this fridge every moment of every day for years... Huge POS. I will never ever buy Samsung anything again in my life!!
I was considering buying this fridge but that handle is a terrible design. I have teenagers that are rough, my son breaks everything - I'm glad I saw this video! Definitely not buying it now!
Thank God for you!
Thank you!!
FOr me it was the weight of the frozen meats in the fridge it’s heavier than you think lasted w years and a month before it broke
Mine kids did same thing it bites you cannot buy a replacement handle/lock and replace it but you have to buy the whole door skin as a whole for $350 buck thin I’m just gonna do what you did