In this video I talk about the recall notice for Fiat Ducato Series 9 Automatics, an update on my dashboard menu video and the Alde Heating since we've come back from Todds Motorhomes. ▶ Thanks for watching, if you enjoyed the video, give us a like, leave a comment and you haven't already, please subscribe, it's free! ruclips.net/channel/UCZQ5DSOjFao4NcpDgyvX_3Q
Thanks for that info on the Fiat advisory, we have a Burstner panel van on a 9 speed, so we will be getting in touch with Iveco/Fiat in Newcastle to check this out. Glad you’ve got your heating sorted, Rob and Lyn had a fault with their Alde heating and one of their dogs got very poorly, so yet again a very informative video, it’s good to know that there’s someone keeping us up to date.
Really informative, especially regards the auto gearbox recall. Phew, glad the heating sorted too! We’ve had a couple of Alde issues in the past, fluid leak from a poorly connected pipe & electric heating element fault. Pleased you’ve had great support from a decent dealer.
I have had 2 caravans and now onto my first motorhome. All these have had blown are heating. When you look at the pipes and the fittings on caravans and motorhomes, they do look flimsy. So I’m not surprised they pop off.
@@BobEarnshawMoHo One popped off on my second caravan. I work as a bathroom installer and have used Hep2O pipes and fittings in awkward situations. These are the newer versions. I have known of the older versions popping off though and Hep are more robust than what they use in the leisure industry. You mentioned the clamp on clips they use over the jubilee ones. I had one of those come apart on the water adapter to the Aquaroll tank. They must use a special tool to clamp them up. I tried with some pliers and ended up using a jubilee clip as I could not get it tight enough.
Someone has already mentioned I see on Jubilee clips, but yes, you can overtighten them. Glad you got sorted though. Always a nice feeling & a relief to get warranty work done and out the way. You were lucky that no real damage was done. We bought our new Chausson March '24, and also have habitation booked in this coming March, like yourselves. We had one fairly big bit of warranty work done in November, which was carried out satisfactorily, and a minor issue also. Look forward to seeing your next adventure. We're having short break at Baltic Wharf next month - it is now due to close end of April, but the landowner could require the land before then, apparently. Be sad to see it go 😒
Those spring type hose clips are used on a lot of cars these days, I had a 2001Toyota Landcruiser and that had the spring type clamp on all the cooling system hoses way back then. I was told they give an even clamp pressure all round the rubber hose, and because of the bead around the end of the pipe stub won't slip off. In the photo you showed of your hoses that had fallen off it looked like the clamps were pushed onto the hose ready, but not expanded and moved along to the correct position. Maybe the person fitting the pipe slipped it onto the radiator stub, didn't have the clamp tool to hand, then it was tea break time and forgot to go back and fit the clamp properly. Then eventually over time with a bit of vibration they fell off. The proper tool by the way is like a pair of pliers with specially shaped jaws to grip the ends of the clamp. A pair of duck billed pliers will do the job, but have a tendency to slip off.
Just watched this video again changing to different audio languages. Never knew you could do that. Hilarious to hear you speak in German, french, Hindi, Portuguese…….. 😂brilliant.
Thanks for the update Bob. Jubilee clips can be overtightened and may cause leaks. Are you sure Jenny did not pull the pipes off to avoid the negative temperatures? Hope you are both well and warm.
Very useful vid thank you , do find that that bedroom is much warmer than the lounge area by any chance and the room stat makes no sense , seems the alde and Sargent unit run different temp readings all the time
Yes thanks found that and tryed it seems to make no difference , have now gone into sub menu and tryed switching it on or of in there made no difference , I have a update on gearbox as it kept dropping out of gear when you stopped but going into fiat again for new wheel and software up date , I did the sat nav update which seems better now , but have invested in avtex 3 as you mentioned seems a good bit of kit , still waiting for tank bracing etc
There's no change to make in the Alde settings on mine for thermostat because it's not set up as dual zone, that requires two pumps I believe. It's just a switch over to the thermostat in the bedroom. There is a temperature offset in the Alde panel settings that you could try.
Bob, they use spring clips rather than Jubilee for cost and speed benefits, but also because they handle the expansion and contraction of hoses under temperature and pressure variation. 2 other advantages, ham fisted people could overtighten the Jubilee clip, crushing the plastic or alloy spigot underneath, finally, rubber hoses dova thing called compression set, i.e. over time the pressure of the clip pushes the rubber away, making it loose under the clip, and more likely to weep or come off the spigot.
Bob Spring clips are far better than worm drive clips (jubilee clip) because they maintain a constant clamp to the hose even when the hose ages and shrinks. Jubilee clip tend to leak when hoses age. I suspect the clips were not fitted correctly or the application was not suitable I.e. the pipe / hose had some strain from another source
Mine had the software update update done to the gearbox . Couple of weeks later , warning lights again . Gearbox was changed . Swift have now authorised Salop to completely remove the habitation door frame, door, inner step and refit the lot to try and cure to leaking door . Being done next Friday 27th Jan
@ according to Fiat Professional last year when mine initially had the warning lights problem on the motorway it was a known issue . They had an advisory from Fiat to upgrade the software when vans had the problem . My gearbox was fully tested after the software upgrade . It passed all tests. Lots of people mentioning the issue on Fiat van forums . Lots of speculation that incorrect level of fluid put in gearbox in factory that caused damage through overheating to the torque converter. Only drove the van a few times after upgrade and the engine light plus the red gearbox light illuminated . Drove it straight back to Fiat where it stayed for repair. I had to wait 2 months nearly for new gearbox from Germany . Two other vans in Fiat waiting for same when mine was being done .
Forgot to say . I am so glad I took out the extended warranty from Fiat within 14 days of buying the motorhome . I have piece of mind that I have 5 years of cover from Fiat professional . Swift by the way didn’t tell me about the 14 days rule . I read it in the Fiat manual .
Thanks Bob, great information again and thanks to the people you mentioned, our van is with the dealer currently so will be in contact with the first thing Monday to have the Alde pipe connections checked and the shower one in particular. I agree having an annual service carried out by a Fiat dealer is best to ensure warranty, I am also having the Al-ko chassis service done as well as required and stated in the Al-ko Manual as required for warranty that you get with the vehicle. Will also book in for the update to the auto box. I have a question with regards the heating i hoe you can help with, at the moment when i turn on the heating with the Swift command it doesn't turn on the Alde heating header unit next to it but i am sure it did when we first got the MH!! Does yours do the same or do you have to switch on separately? Also if I adjust the temp via the Adle header unit it does update the Swift Command header but not the other way round and I am sure it did before. I have had to reset the heating after it failed and required a reset a while ago and was wondering if this is the problem or is it just me being silly !! sorry for long message
Thi mnk of the Swift Command panel as being in control, not the other way around. Sometimes you need to switch off at the Sargent Power Supply and switch back on again to reset things. I did a video on the new Swift Command panel. Have you watched that? ruclips.net/video/1Cn3MhxRnB0/видео.htmlsi=e8rWn0TGhZT4xL-U
I feel there is a video in this somewhere, but the Swift Command can only update the Alde system if it has an update or some instructions to give it, such as the time is... or switch the heating on... I have found even just changing the time on the Swift Command panel gets the two communicating.
You should have registered for the extended warranty within 14 days of first registration! I took the 3 year option giving a total of 5 years coverage.
@@BobEarnshawMoHoyes Fiat warranty, it’s a cost option but gives you the benefit extending the base warranty and roadside assistance and breakdown coverage. It has to be taken out within 14 days of first registration, we were advised about this prior to collecting our motorhome from the supplier, it’s not good if you weren’t made aware about it.
The Fiat extended warranty has to be taken out within 14 days of first registration, they’ll probably offer you a third party warranty of some kind, just make sure it provides you with a good level of cover.
Hello Bob our MH year is 2020 we have the 9 speed auto, do we need the software update. Or is it the newer Fiat ducato models that need it? Thanks keep up the fantasic work.
Hi Bob, thanks for the information as ever. Have you used Walton Summit before? Have you been happy with the service? I did manage to extend the Fiat warranty to 5 years, and as others have said it should be done within 14 days, Walton Summit were really helpful on that occasion but wondered regarding the actual service? As I am based in Winwick they are the nearest, thanks Andrww
Todds have been amazing with you. Don’t know if they’d be so quick with non RUclipsrs of course BUT whenever we visited for accessories or looking at motorhomes in the past we felt looked after. Seem a decent company
I don't believe I get special treatment because I'm a RUclipsr. They are a good family run company and we should celebrate that when it's so easy to be cynical these days!
My understanding is that it affects all Ducatos with nine speed automatics with 160 bhp and 180bhp engine. If you know differently, please provide the proof.
@@BobEarnshawMoHoI checked on the DVLA website even though I have 9 speed auto mine is 140 bhp no recall exists but I think I’ll call Walton Summit TC directly when I get back from Spain just to check. Thanks for the update and the mention.
you have had the van for 10 mths and its got a recall and you have had to have the alde heating done not a good start after buying it from new did they tell you when you buy it that it maybe off the road more than you think
In this video I talk about the recall notice for Fiat Ducato Series 9 Automatics, an update on my dashboard menu video and the Alde Heating since we've come back from Todds Motorhomes.
▶ Thanks for watching, if you enjoyed the video, give us a like, leave a comment and you haven't already, please subscribe, it's free! ruclips.net/channel/UCZQ5DSOjFao4NcpDgyvX_3Q
Glad you were able to get it sorted reasonably quickly Bob.
Glad all’s well now Bob, looking forward to the review on the new site at Lickpenny 👍
Thank you
Thanks for that info on the Fiat advisory, we have a Burstner panel van on a 9 speed, so we will be getting in touch with Iveco/Fiat in Newcastle to check this out. Glad you’ve got your heating sorted, Rob and Lyn had a fault with their Alde heating and one of their dogs got very poorly, so yet again a very informative video, it’s good to know that there’s someone keeping us up to date.
Thank you, I try to keep people up to date.
Thanks Bob for the heads up on 9 speed auto software update. Read somewhere that oil changes advisable on auto gearbox annually ~10000miles if towing.
So glad it’s sorted. Have a great trip!
Thanks for the update, I have learnt a few things.
Have a good weekend
Brilliant blog Bob, I’m thinking of getting a Swift, I will have this checked out thoroughly.
Or any motorhome and caravan with Alde heating.
Thank you for the update.
Really informative, especially regards the auto gearbox recall. Phew, glad the heating sorted too! We’ve had a couple of Alde issues in the past, fluid leak from a poorly connected pipe & electric heating element fault. Pleased you’ve had great support from a decent dealer.
I have had 2 caravans and now onto my first motorhome. All these have had blown are heating. When you look at the pipes and the fittings on caravans and motorhomes, they do look flimsy. So I’m not surprised they pop off.
@marcandsebe Thet don't pop off if properly fitted.
@@BobEarnshawMoHo One popped off on my second caravan. I work as a bathroom installer and have used Hep2O pipes and fittings in awkward situations. These are the newer versions. I have known of the older versions popping off though and Hep are more robust than what they use in the leisure industry. You mentioned the clamp on clips they use over the jubilee ones. I had one of those come apart on the water adapter to the Aquaroll tank. They must use a special tool to clamp them up. I tried with some pliers and ended up using a jubilee clip as I could not get it tight enough.
Someone has already mentioned I see on Jubilee clips, but yes, you can overtighten them.
Glad you got sorted though. Always a nice feeling & a relief to get warranty work done and out the way. You were lucky that no real damage was done.
We bought our new Chausson March '24, and also have habitation booked in this coming March, like yourselves. We had one fairly big bit of warranty work done in November, which was carried out satisfactorily, and a minor issue also.
Look forward to seeing your next adventure. We're having short break at Baltic Wharf next month - it is now due to close end of April, but the landowner could require the land before then, apparently. Be sad to see it go 😒
Looks like we'll never get to visit Baltic Wharf now.
Those spring type hose clips are used on a lot of cars these days, I had a 2001Toyota Landcruiser and that had the spring type clamp on all the cooling system hoses way back then. I was told they give an even clamp pressure all round the rubber hose, and because of the bead around the end of the pipe stub won't slip off.
In the photo you showed of your hoses that had fallen off it looked like the clamps were pushed onto the hose ready, but not expanded and moved along to the correct position. Maybe the person fitting the pipe slipped it onto the radiator stub, didn't have the clamp tool to hand, then it was tea break time and forgot to go back and fit the clamp properly. Then eventually over time with a bit of vibration they fell off.
The proper tool by the way is like a pair of pliers with specially shaped jaws to grip the ends of the clamp. A pair of duck billed pliers will do the job, but have a tendency to slip off.
Yes, it looks like that's what happened. It's a miracle they lasted nine months!
Just watched this video again changing to different audio languages. Never knew you could do that. Hilarious to hear you speak in German, french, Hindi, Portuguese…….. 😂brilliant.
We're hilarious in Japanese....😅
It’s been so damn cold I recon you had a lucky escape being trapped at home for a few days 😅.
Yes you're right there.
Thanks for the update Bob. Jubilee clips can be overtightened and may cause leaks. Are you sure Jenny did not pull the pipes off to avoid the negative temperatures? Hope you are both well and warm.
Good point about jubilee clips being overtightened.
Very useful vid thank you , do find that that bedroom is much warmer than the lounge area by any chance and the room stat makes no sense , seems the alde and Sargent unit run different temp readings all the time
There is a thermostat switch in the bedroom for that reason. It allows the temperature in the bedroom to control the Alde heating.
Yes thanks found that and tryed it seems to make no difference , have now gone into sub menu and tryed switching it on or of in there made no difference , I have a update on gearbox as it kept dropping out of gear when you stopped but going into fiat again for new wheel and software up date , I did the sat nav update which seems better now , but have invested in avtex 3 as you mentioned seems a good bit of kit , still waiting for tank bracing etc
There's no change to make in the Alde settings on mine for thermostat because it's not set up as dual zone, that requires two pumps I believe. It's just a switch over to the thermostat in the bedroom. There is a temperature offset in the Alde panel settings that you could try.
Bob, they use spring clips rather than Jubilee for cost and speed benefits, but also because they handle the expansion and contraction of hoses under temperature and pressure variation.
2 other advantages, ham fisted people could overtighten the Jubilee clip, crushing the plastic or alloy spigot underneath, finally, rubber hoses dova thing called compression set, i.e. over time the pressure of the clip pushes the rubber away, making it loose under the clip, and more likely to weep or come off the spigot.
Yes, good points to make, easy to overtightened jubilee clips.
Bob
Spring clips are far better than worm drive clips (jubilee clip) because they maintain a constant clamp to the hose even when the hose ages and shrinks. Jubilee clip tend to leak when hoses age. I suspect the clips were not fitted correctly or the application was not suitable I.e. the pipe / hose had some strain from another source
Yes, that was the problem, they hadn't been fitted correctly and the movement of the pipe underneath the shower caused the pipes to come off.
Absolutely correct the hoses can move with the heat of the fluid going up and down in temp.
Mine had the software update update done to the gearbox . Couple of weeks later , warning lights again . Gearbox was changed . Swift have now authorised Salop to completely remove the habitation door frame, door, inner step and refit the lot to try and cure to leaking door . Being done next Friday 27th Jan
Sounds like the damage had already been done to the gearbox? Let's hope they cure the leaking door!
@ according to Fiat Professional last year when mine initially had the warning lights problem on the motorway it was a known issue . They had an advisory from Fiat to upgrade the software when vans had the problem . My gearbox was fully tested after the software upgrade . It passed all tests. Lots of people mentioning the issue on Fiat van forums . Lots of speculation that incorrect level of fluid put in gearbox in factory that caused damage through overheating to the torque converter. Only drove the van a few times after upgrade and the engine light plus the red gearbox light illuminated . Drove it straight back to Fiat where it stayed for repair. I had to wait 2 months nearly for new gearbox from Germany . Two other vans in Fiat waiting for same when mine was being done .
Forgot to say . I am so glad I took out the extended warranty from Fiat within 14 days of buying the motorhome . I have piece of mind that I have 5 years of cover from Fiat professional . Swift by the way didn’t tell me about the 14 days rule . I read it in the Fiat manual .
Thanks Bob, great information again and thanks to the people you mentioned, our van is with the dealer currently so will be in contact with the first thing Monday to have the Alde pipe connections checked and the shower one in particular. I agree having an annual service carried out by a Fiat dealer is best to ensure warranty, I am also having the Al-ko chassis service done as well as required and stated in the Al-ko Manual as required for warranty that you get with the vehicle. Will also book in for the update to the auto box. I have a question with regards the heating i hoe you can help with, at the moment when i turn on the heating with the Swift command it doesn't turn on the Alde heating header unit next to it but i am sure it did when we first got the MH!! Does yours do the same or do you have to switch on separately? Also if I adjust the temp via the Adle header unit it does update the Swift Command header but not the other way round and I am sure it did before. I have had to reset the heating after it failed and required a reset a while ago and was wondering if this is the problem or is it just me being silly !! sorry for long message
Thi mnk of the Swift Command panel as being in control, not the other way around. Sometimes you need to switch off at the Sargent Power Supply and switch back on again to reset things. I did a video on the new Swift Command panel. Have you watched that? ruclips.net/video/1Cn3MhxRnB0/видео.htmlsi=e8rWn0TGhZT4xL-U
Thanks Bob I will have look at the video and once I have my MH back will re check .
I feel there is a video in this somewhere, but the Swift Command can only update the Alde system if it has an update or some instructions to give it, such as the time is... or switch the heating on... I have found even just changing the time on the Swift Command panel gets the two communicating.
We just had the auto gearbox replaced on our Ducato based 2024 Adria. Only about 4500 miles on it!
Oh no, we've done 8800 miles, I'm not saying anything....
A positive on the heating: you've now had a fluid change thus giving you another 5 years before the next change.
True, I did think that, thanks.
You should have registered for the extended warranty within 14 days of first registration! I took the 3 year option giving a total of 5 years coverage.
Do you mean on the Fiat Warranty? I must have missed that.
@@BobEarnshawMoHoyes Fiat warranty, it’s a cost option but gives you the benefit extending the base warranty and roadside assistance and breakdown coverage. It has to be taken out within 14 days of first registration, we were advised about this prior to collecting our motorhome from the supplier, it’s not good if you weren’t made aware about it.
I'll ask Walton Summit about extending the warranty when we go. It may be that we can still extend the warranty.
The Fiat extended warranty has to be taken out within 14 days of first registration, they’ll probably offer you a third party warranty of some kind, just make sure it provides you with a good level of cover.
Hello Bob our MH year is 2020 we have the 9 speed auto, do we need the software update. Or is it the newer Fiat ducato
models that need it?
Thanks keep up the fantasic work.
Best to ask your your local Fiat Professional Dealer.
Hi Bob, thanks for the information as ever. Have you used Walton Summit before? Have you been happy with the service? I did manage to extend the Fiat warranty to 5 years, and as others have said it should be done within 14 days, Walton Summit were really helpful on that occasion but wondered regarding the actual service? As I am based in Winwick they are the nearest, thanks Andrww
I have only ever been to Walton Summit for recalls. This will be my first time there for a service.
@ thanks Bob, review and feedback would be helpful when you have been?
Interesting Bob - just to confirm, will the software update apply to Fiat 9 speed autos prior to 2024?
Honestly I don't know, best to ask your local Fiat Professional dealer.
❤❤❤❤❤❤❤❤❤
Todds have been amazing with you. Don’t know if they’d be so quick with non RUclipsrs of course BUT whenever we visited for accessories or looking at motorhomes in the past we felt looked after. Seem a decent company
I don't believe I get special treatment because I'm a RUclipsr. They are a good family run company and we should celebrate that when it's so easy to be cynical these days!
Before everybody contact Fiat, the recall is only for those with vans above 3.5T.
My understanding is that it affects all Ducatos with nine speed automatics with 160 bhp and 180bhp engine. If you know differently, please provide the proof.
@@BobEarnshawMoHoI checked on the DVLA website even though I have 9 speed auto mine is 140 bhp no recall exists but I think I’ll call Walton Summit TC directly when I get back from Spain just to check. Thanks for the update and the mention.
160 and 180 bhp engines.
@@BobEarnshawMoHo What if you have the original 140bhp, but chipped it up to the 180bhp area? I presume these are the ZF 9sp auto boxes.
You'd be out if warranty if you did that, but ask your dealer.
Captain ? You didn’t answer the burning question? Has the Duchess started smiling again after the cancelled trip. 😂😂❤
She was quite glad we missed the coldest weather in Scotland!
you have had the van for 10 mths and its got a recall and you have had to have the alde heating done not a good start after buying it from new did they tell you when you buy it that it maybe off the road more than you think
Well, as long as we're happy. We've already made and shared some fantastic memories with it. Perhaps you might have seen some of that?
Crikey, glad you're all sorted now Todd's are amazing. Sorry you didn't get to Scotland, another time. 🚐❤️🐶