Imagine if you went to a car dealership, payed in full 20,000$, signed all the paperwork, and they just didn’t give you the car… That’s the reality of healthcare in the US.
//Imagine if you went to a car dealership, payed in full 20,000$, signed all the paperwork, and they just didn’t give you the car… That’s the reality of healthcare in the US.// Imagine going into a car dealership, test driving a rusted out beater, and then trying to drive off the lot in the owner's personal car by driving over them with it. That's the reality of what you're all celebrating.
😂😂😭😭 by who? The medical industry, pharma, and insurance companies r loved by the government. They all work together. The government would never hold 3 entities accountable
People need to learn how to detox and take care of their own health needs. Functional care medicine, naturopaths, eating right, exercise. There are good truthful doctors online who will teach you how. Reject “the system”.
Healthcare should not be a for-profit industry. The corporate media wants us to feel sorry for the CEO who made $10 million last year off the backs of the sick and dying.
@@Youreplywasalieit’s a business that doesn’t need to exist. It provides no service, it’s just a middleman. We could handle healthcare like we handle police and firemen. It doesn’t have to be a business
@@Youreplywasalie “For-profit” or “insurance” two terms that should never be allow near a healthcare system. Some things in life should not be based on a “business model." For example, the fire department. There is no profit motive. There is no concern about whether you could “afford” to have the fire put out or not. You make the call and the firefighters do their best to put it out. Healthcare could be just like the fire department. No pre-authorization insurance middle man needed.
I am so glad I left UHC too. I was miserable working there. We were timed to speak to patients. If we exceeded 5 minutes, a supervisor would either call or message privately. I could hear supervisor’s advice on the call, but patients wouldn’t hear the supervisor on that same call. Horrible!
A recent encounter w UNH....I could barely understand the broken English over a bad line...what I did manage to hear were disjointed phrases that didn't make sense
I worked at United Healthcare during the pandemic. I noticed their stock price went from $180 to $500. How would the worlds largest healthcare provider more than double their value when they should have lost a whole bunch of money. This woman speaks truth!!!
@@hbennett5640 I agree 100%. You think all the CEOs are sh!tting their pants now, see what'd happen if everyone just collectively agreed to drop their insurance and not pay for it.
I worked for Boeing, the largest (at the time government contractor). As I remember my medical insurance policy had lifetime limit of $1 Million. I was healthy, I did not have any serious medical problems, so I was not worrying about this policy limit. But now I understand that $1 million in coverage does not amount to anything if yiu have serious sickness such as cancer or ALS.
Indeed! that is why I never bothered with supplemental insurance. It's just a money pit, a system of thievery that is condoned by the United States government, like so many other things that the supreme court has condoned over the years. We do not have a justice system in this country. We have a legal finagling system.
@@notyetsilenced9746 A moment of Silence for the 10s of thousands of victims every year that suffered or died under Brian's Term. My neighbor, by the way, is one of them. A 62 year old man; Dying and had his coverage dropped by UHC without warning. Not "Claims denied", I said dropped. He told me one month before Brian's passing. Lovely Company.
Imagine paying $300 a month (ON TIME) for 20 years ($72000 USD), get truly sick, go to hospital and get denied payment by the insurance Co. What a massive blow to the gut... or death at worst.
When they tried to up mine to $300 I had to find another. Didn't matter soon as I got a new company it wasn't long before $300 was what they were asking. I was healthy no problems just went for my yearly tests and exams. I switched to Aetna MA at least I can afford to do that.
Its an absolute scam, should definitely always lawyer up against these scammers. If they insure, they must pay. They cannot take your money until they have done all their checks on you.
@@albertfralinger2711 What you're describing is called the "Nuremberg Defense". It's not valid. A lot of German officers tried using it in 1945 and they were given an appointment with a rope. If someone orders you to do something bad, you have an obligation to disobey the order.
We the people are tired of getting ripped off EVERY CORNER you turn. ALL insurance agencies are the same. DENY DENY DENY weather it being healthcare, car or home... It's legalized extortion...
Kudos for exiting the misery and striving as an entrepreneur instead of sticking up w endless DEI training whose costs were pushed to the consumers!! Many workers saw what went wrong but did nothing!
@@tannermclaughlin5001 It's also simple math that they'd have to significantly raise premiums to pay every claim that ever gets submitted. This is why actuarial science goes hand in hand with underwriting.
@@cano21paying a CEO $10m a year and having $22b in next profit is way more than it would cost to pay the denied claims. If UHC paid the ceo $1m a year, had a net profit of $100m and denied 5-10% of their claims, it would be an easier pill for us to swallow. Anyone who agrees with what UHC is doing lacks empathy and is a heartless person.
@@cano21 Having worked in both actuarial and underwriting, both departments will price plans appropriately for the cost of the plan. They are absolutely not at fault for improper claims handling in the claims department, or unethical delay and denial tactics. We trust the claims side to pay claims correctly according to the terms of the policy the insured is covered under. Everybody I worked with in underwriting and actuarial always tried to do the right thing. From my perspective the claims and legal departments seem to be where insurance gets a bad reputation.
@maidintheusa9602 You think they should pay for everything? Like lung transplants for chain smokers and liver transplants for alcoholics? Are you trippin?
I spoke to my neighbor (a white-presenting 8th generation mexican woman married to a white man) who is an executive at UHC about the death of the CEO. I was shocked at how tone-deaf she and her husband were regarding the whole situation. She kept saying "I didn't know him but he was such a good guy", "everyone called him BT", "he was one of the good guys, he really was trying to change things". She kept talking about all the extra security in place because UHC employees had been threatened and felt afraid and that call center service people kept getting abusive phone calls. Her husband was angry that "the media was making the shooter out to be a hero". Not one word of compassion for the people who died or went bankrupt due to denial of health care claims. I want everyone to know that those people at UHC are so much worse than you already think.😢
@batgirlp5561 racist much? what does the race of this couple have to do with this? If you “present” as white it’s because you’re white. The upper class of Mexico is Spanish. The Spanish are white.
Humans lose empathy when they the ones on the gaining and benefiting end from exploitation. Their status, wealth and privilege makes them blind... and gives them that victim mentality.
She wasn’t looking for sympathy she was just speaking as to what goes on behind the scenes advocating for change and testified to the inhumane practices. At what point did she look for sympathy? I’m thankful for people like her who come forward. I guess you don’t want people to? Also fortune is wild just because the ceos make that don’t mean their employees do. They get trained manipulated used and disposed up for cheap pay too. If anything I wish to hear more about the training and how they’re forced to deny deny deny and deliver that message to people to wake them up and put this issue out there. I don’t think you watched the video properly just listened for a few second then came to your own conclusion
Yep we are TIRED! They should also cover how medicaid cut off Thousands if not millions back in March alot of people and children were in the middle of treatments when this all happened its sickening truly 💔😥
That's not how the judicial system works, Luigi is not on trial for justification for the assassination, he is on trial for murder. A UHC employee is not relevant to the case
@@Freddie_Dunning-Kruger_Jr. If you're going for Jury nullification, you absolutely put the victim's wrongdoings on trial and prove to the jury that Luigi did a public service, that our government will never do.
I used to be an assessor at a psych hospital. Part of my job was getting insurance precerts for patients going inpatient. With UHC, it wasn't at all uncommon for the rep to keep me on the line for 45 minutes asking all sorts of more and more obscure questions about the patient, then just say they'll call back when they've made a decision. All while the patient (extremely suicidal or having a psychotic break) was waiting there. And while there were multiple patients after them waiting to be seen. It was like they were trying to make it as difficult as possible so I'd just give up trying to get the precert.
Same story different area..I worked for cardiac Drs as an RN..UHC was the worst at approving something as simple as an echocardiogram…BULLSHIT !!! I’ve warned people for years about UHC an and Humana, they look great on paper, but that’s it..they lure u in with false info in the contract…pathetic and they should all go down for this..I tried to inform people, but many would not listen bec of how GREAT the ins “benefits” looked on paper and paper only…..
@@tjodogify Good info, thanks. UHC and Humana are like the Comcast of health insurance - Push sales hard with all sorts of promises, then deliver shit. Except they're much worse. With Comcast's practices, your cable and Internet can go down. With UHC and Humana's practices, you could literally die.
@@MakerInMotion You know she trained for 3 months and left at maybe 9. Which means she barely worked on the floor for 6 months. I am sure she didn’t deny everyone’s claim. So stop sitting there so smug like you are so righteous! She left and did the right thing . UHC has NDA’s and they will litigate if not honored. So Now she’s talking! She left and is talking!
@@cano21 UHC customers had rights too, Thompson deny those rights. Only way pesants ever get justice is exactly what Luigi did. Whole justice sytem is build to protect people like Thompson and criminal organizations like UHC.
@finnishview2933 If he denied those customers' rights, then they should have called the police, had him arrested and put him on trial for his crimes. (Like Luigi seems to feel he deserves for himself - see the hypocrisy?) This was just an attack based off an oversimplified hatred of the US healthcare system. That's anarchy, and that will hurt more people than you realize.
My daughter worked from home for CVS as a pharmacy technician, and I saw her her cry and get so frustrated not being able to approve medications for patients
Believe me I feel your daughter’s pain literally! I have Medicare and Blue Cross Blue Shield and CVS tried to get me my prescription for COPD Emphysema filled.. the insurance denied the prescription because it cost over 540 dollars.. needless to say living on social security disability I could not pay for it and have money left to eat. So I guess I eat until the disease takes my last breath away. But illegal immigrants will get all there needed prescriptions for free through medicade. Sickening..!!
I used to work at Walgreens as a pharmacy tech and this is one of the reasons I stopped. The amount of people yelling at me for issues that the insurance companies create was too much for me. I’ve worked a few jobs before, but being a pharm-tech…… I kid you not, I have never dealt with so many angry people on a daily basis.
@ While I understand that, UHC (as example because is the biggest one), is controlling the pharmacy market, nursing home, home care, hospice, and a few other markets. Monopolies affect the service those other areas give, if the one that pay is the same one that invoices, will drive the prices and quality of services. Most doctors don’t even have independent offices anymore, the insurances ask their office groups to act in a certain way. Example: prescribe this medication first, before the good one, etc. That is why is irrelevant how the news are saying Luigi had money, still is affected because these offices have to have policies driven by insurances in their negotiations. I was with UHC until two months ago and they were sending me letters, that the negotiation with my cardiologist office wasn’t going well, so I would probably need to change doctors, that before even finishing their negotiation. Why is that? Because the patient will take the “message” to put pressure. So yes, everything has to improve, but none of those areas can change while is controlled by the insurances.
Isn’t it interesting. A man executes a CEO of a large Insurance corporation and now the curtain is pulled back on how it’s about greed rather than take care of their clients. Needs to be an investigation on all claims to determine if the denials were justified. If not, pay the insured double and take the extra money out of the insurance executives salaries.
As a doctor I can tell you When you call an insurance company for prior auth The agent will put you or the patient on hold I feel that that they do this on purpose so patients will give up and not call for coverage approval And doctors give up too It was for orthoics All you had to do was check if procedure code L3000 was covered for diagnosis (CPT code) m72.2 But nooooo they make a big deal about it. If they just cover orthoics, you know how many foot ankle knees hip and back pain and deterioration would be prevented! Good job health care!
Ive watched a video with another dr. That talked about the process. They do purposely make it harder for you guys. Which sucks because some offices get fed up and dont want to deal with them anymore.
I donated my kidney to my dad in February and there’s lab work that they’re still trying to bill ME when it all should be covered by my dad’s insurance. Also, if y’all didn’t know, the insurance companies consider this a pre existing condition and will hold it against me when applying for health insurance in the future. I understand how it’s pre existing, but talk about punishing someone for doing the right thing.
Preexisting is not a thing. Has not been since outlawed by healthcare reform act under Obama. If labs are transplant related and his policy covers expenses for the donor, then your provider needs to contact his insurance and find out how to submit the claim to the transplant contract. Transplant contracts are a separate agreement outside of regular insurance policy and have to be submitted directly to the transplant insurer. It can sometimes be a totally different insurer than your health plan. If they deemed your labs not under the transplant contract-it is a limited scope- then you have to submit to your insurance or pay the bill. You will need the denial eob from his insurance to show your insurance it is not covered.
That would be a violation of tax law due to prtajohn roberts and barry obama, who demand you pay a for profit corporation by public tax law. Obama got big pharma to back him 25 to 1 over mccain if he would be their slave and institute this death profit vampire babykilling system.
@@peadarflanagan9617 And she didn't like it or think it was right. She cried about what she was instructed to do by her supervisor and she even paid part of one lady's claim and then she QUIT. And she is telling her story to the world.
Why is America the only place that doesn't have a national healthcare system for its citizens, we actually pay more because we don't this is asinine! Why is America so ignorant!!!!
In the United Kingdom the NHS is free, yes it may have problems and long wait times for certain procedures but no-one will go bankrupt or lose their house because someone in the family gets sick. My wife was even given very expensive experimental treatment for 1 year which saved her life, this treatment would not have been covered by ANY insurance company in USA no matter what level of insurance you have because it is experimental, they only cover recognised treatments
NHS is not free. It's paid in the form of taxes. In the US, if you signed for health insurance through your job, the money for insurance comes out of your paycheck (for me, my take home paycheck already has the insurance cost deducted)... The funding comes from the same source in both cases but the healthcare in US is worse if you're poor. If you're wealthy... it doesn't really matter, you can afford the cost even without the insurance.
So this company has the absolute power to "deny" everything that comes their way without care for the health or well being of PAYING customers. Why is this not INSURANCE FRAUD?!!! 🤯
When I was going through breast cancer treatment, I had chosen a double mastectomy with reconstruction. The women health act requires insurance company’s to cover reconstruction surgery. My insurance company denied it claiming no prior authorization. They sent me a bill for 86k. It took 5 months of them coming back and forth with my nurse navigator and doctors office before they accepted coverage.
That's disgusting. America should be so much better than that. Big rich nation that care more about private profit than people who pay the taxes. Treasonous really. I feel for you as my partner and I went through the same as you here in Australia. It was diagnosed ...treated...follow ups etc for absolutely no cost. Holding medical care from people based on money, makes the whole hypocratic oath a load of BS. Hope you are clear for good 😊
All the while, they will not pause the payment, late fees rack up, and collection calls while you're arguing with the health insurance that they are supposed to cover it. It's so unbearably painful and traumatic.
Wow, thats so sad Im sorry… in this situation and expenses, I would rather choose my destiny and wait patiently to die, than to being in debt for the rest of my life.. and so sad to think this way. But what relief would I find if my health get better, but after that being in debt for the rest of my life?? Work to pay impossible debts? Thats no life..
Murder is still murder. As much as I hate UHC and all its co-conspirators, I do not want to use street murder as a solution. Shut it down in court, don't murder.
It is a shame that a life was taken and I don’t advocate people going around doing what Luigi did but the CEO of UHC that gets over 10 million dollars a year 3 years in a row for coming up with an AI generated program to deny claims against people who definitely need serious healthcare claims to be paid is a travesty in my opinion! Luigi took the lid off the can so people see the worms inside the can! Free Luigi..!
Health insurance companies pay their top executives anywhere from $5M to $100M annually, far exceeding what would be reasonable based on education and experience-typically $200K to $500K per year. This creates an excess compensation range of $0 to $95M. If redirected, this money could cover the costs of reversing 0-2,500 denied claims in a lower-paying company or 22,500-47,500 denied claims in a higher-paying company. Reforming executive pay could dramatically improve access to care, resolve grievances, and ensure more efficient use of healthcare funds.
Why would ANYONE want that job? Soulless, meaningless, harmful, disgusting, and should be ILLEGAL!!!!! The people and families you people have hurt. And to hear that supervisors are standing behind them laughing. I am so appalled.
It isn't, but like everything in this country; if it involves a business it's a cival matter. That means you have to have the means to get a lawyer and take them to court. Even if you are lucky enough to be able to afford that, the business has limitless resources to drag it out until you either give up or run out of money to pay your lawyer.
@@tennesseeheckler3014 You can get an insurance claims lawyer, and they mostly work free. (contingency fee, with 1/3 of the profits of your case going to them however). They work free because they know in most cases because they know the people that offer them cases do not typically have the money to hire a lawyer, but if you have a case they'll take it. Genuinely, insurance companies hate it and there's a very decent chance that they'll lie to you and say "even if you're suing us this is the maximum amount we can offer you" but suing is the best course of action if you have a legit claim that's denied.
Theyre allowing this to be showed...you know why? Theyre rubbing it in your face showing you they can do what they want and NOTHING will be done about it
My blue cross denied my mri because a x ray was cheaper. Then demanded I go thru physical therapy for a pulled muscle because my dr said” I was out of shape” while I insisted it was a herniated disk. Turns out after all that brutality and torture inflicted upon me that made it so I could barely walk or even use the bathroom I had a Herniated disk, L5, S1 . I then went to another round of PT and was told by a therapist and chiropractor that the therapy that I had been forced to do initially severely damaged my spine and it might never heal. Moreover, it was TOTALLY CONTRARY to the injury I had ! Before my injury I ran two miles every outer day, biked nine miles three times a week, practiced for motocross for upcoming season “never even dropped my bike CRF450 R once” worked out lifting three days a week and am a master scuba diver NOW I am still having major problems with mobility and have lost everything I loved to do ! I am beyond pissed 😡 According to PT and Chiropractor, if this issue was dealt with appropriately, I would be most assuredly back to my former self. This situation was the fault of my insurance company !!!! FACT !
I had one recently at radiology clinic for $400 cash and then brought the disc to my orthopedic surgeon. The hospital would be about 3500-4k plus the radiologist fee and insurance would likely pay 1200-2k to the hospital. So there are many layers to the price problem. Hospitals overcharge and most doctors and techs at hospitals are billed independently so you get hit twice. Most doctors are actually getting paid not very well. Their fee is high but reimbursement percentage is pretty low. Doctors don’t make the big bucks they used to 25 years ago, the money is getting gobbled up by insurance, hospitals and pharma.
Doctors work their asses off and deserve every penny they get (assuming they’re not corrupt). Not to mention they have to have malpractice insurance. They’re also not the reason shit’s so expensive. Look to both corporate greed and the intense nature of maintaining healthcare facilities.
I have 2 sons that are physicians. 1 with an Ivy League MD and PhD.... They drive a 5 year old Honda Civic and Toyota Rav4. The amounts you see on bills means nothing....It is all phantom money. Most prescriptions actually cost less than your copay.
Imagine if I sold you something on Facebook marketplace, took your money, *and then walked away without giving you anything...* I'd be arrested for Fraud/Theft.
From what I understand, once an UHC claims agent "pays" or approves payment of service for claims, they are 'timed out' once they reach a certain amount every month. So essentially, the more claims they pay out, the more they are penalized at work. The more claims they deny OR delay, the more they are rewarded.
Two generations of my family have worked in the insurance industry for 75 years. I have seen it go from an honorable business that was beneficial to the insured, and profitable to the company, to an industry that leaves its policy holders out to dry. Tort reform is also needed. Shyster lawyers are a huge part of the problem.
Finally somebody at newsnation had the guts to cover the real story. keep going, expose UHC for what it is.
Exactly….😢
Was just about to say the same thing! Took them awhile but they are learning who their audience is finally lol 😆
Looking for this comment
❤❤❤
💯
This should be insurance fraud.
Exactly!
They only count fraud by people against insurance companies, not the other way around- scammers
Any chance you see insurance and gambling as being the same?
It is. We the people just have to agree.
❤❤❤
Imagine if you went to a car dealership, payed in full 20,000$, signed all the paperwork, and they just didn’t give you the car…
That’s the reality of healthcare in the US.
And r4 un3ducated. Reslly bad news.. crooks ,,
I think its gonna b a grezt new year,,not good 4 th3se crooks..😮
it's like you're legally obligated to rent a house but you're not allowed to live in it
//Imagine if you went to a car dealership, payed in full 20,000$, signed all the paperwork, and they just didn’t give you the car…
That’s the reality of healthcare in the US.//
Imagine going into a car dealership, test driving a rusted out beater, and then trying to drive off the lot in the owner's personal car by driving over them with it.
That's the reality of what you're all celebrating.
Thank you. Clearly this person wasn't listening to the interview. Instead, they bring up this meaningless analogy. @@stephenkolostyak4087
This interview should go prime time on TV PLEASE.
Yes absolutely😊
Agree
Health Insurance companies must be held accountable.
😂😂😭😭 by who? The medical industry, pharma, and insurance companies r loved by the government. They all work together. The government would never hold 3 entities accountable
If there were legal ways to hold our owners accountable that WORKED.....but there are not.
@@zoeking95truth
People need to learn how to detox and take care of their own health needs. Functional care medicine, naturopaths, eating right, exercise. There are good truthful doctors online who will teach you how. Reject “the system”.
Who is in charge of the country right now I think it's Joe Biden for four years he did nothing why don't you start there
Healthcare should not be a for-profit industry. The corporate media wants us to feel sorry for the CEO who made $10 million last year off the backs of the sick and dying.
The cat is out of the bag, what's going to happen after all of this blows over and yet there are no changes with the healthcare system?
What Business do you offer that works for Free? You people are amazing. And not in in a smart way.
@@Youreplywasalieit’s a business that doesn’t need to exist. It provides no service, it’s just a middleman. We could handle healthcare like we handle police and firemen. It doesn’t have to be a business
@@Youreplywasalie “For-profit” or “insurance” two terms that should never be allow near a healthcare system. Some things in life should not be based on a “business model." For example, the fire department. There is no profit motive. There is no concern about whether you could “afford” to have the fire put out or not. You make the call and the firefighters do their best to put it out. Healthcare could be just like the fire department. No pre-authorization insurance middle man needed.
@Youreplywasalie It can run not-for-profit in other countries. Maybe it is you who can not see.
I am so glad I left UHC too. I was miserable working there. We were timed to speak to patients. If we exceeded 5 minutes, a supervisor would either call or message privately. I could hear supervisor’s advice on the call, but patients wouldn’t hear the supervisor on that same call. Horrible!
Please share your story as often as possible.
we need to force insurance companies to pay every claim
A recent encounter w UNH....I could barely understand the broken English over a bad line...what I did manage to hear were disjointed phrases that didn't make sense
Disgusting
It was one of my worst jobs I ever had
I worked at United Healthcare during the pandemic. I noticed their stock price went from $180 to $500. How would the worlds largest healthcare provider more than double their value when they should have lost a whole bunch of money. This woman speaks truth!!!
Illegals get heath care for free while Americans that pay get denied is what happens because they help increase the gdp.
Thank you!!! Keep talking about it!
They mush have provided people the claim people deserve during pandemic (wink wink!) 😂
I don't know how USA could have a healthy population with a broken healthcare system.
New administration,,coming,,..❤❤❤
We all need to UNITE and stop paying the premiums Now!
@@hbennett5640 I agree 100%. You think all the CEOs are sh!tting their pants now, see what'd happen if everyone just collectively agreed to drop their insurance and not pay for it.
I worked for Boeing, the largest (at the time government contractor). As I remember my medical insurance policy had lifetime limit of $1 Million. I was healthy, I did not have any serious medical problems, so I was not worrying about this policy limit. But now I understand that $1 million in coverage does not amount to anything if yiu have serious sickness such as cancer or ALS.
Bc overpricing and lack of transparency are rampant.
Take a look at how costplus operated.
So sad! All this news coming out about this company. AARP should be ashamed for sponsering them.
A Moment of Silence for all the victims of our healthcare industry
Quit virtue signaling for likes. How pathetic.
Indeed! that is why I never bothered with supplemental insurance. It's just a money pit, a system of thievery that is condoned by the United States government, like so many other things that the supreme court has condoned over the years. We do not have a justice system in this country. We have a legal finagling system.
Well said! That should be on billboards across the country!
A moment of silence for Brian Thompson, who was murdered in cold blood by a self-righteous moral monster.
@@notyetsilenced9746 A moment of Silence for the 10s of thousands of victims every year that suffered or died under Brian's Term.
My neighbor, by the way, is one of them. A 62 year old man; Dying and had his coverage dropped by UHC without warning.
Not "Claims denied", I said dropped.
He told me one month before Brian's passing. Lovely Company.
Imagine paying $300 a month (ON TIME) for 20 years ($72000 USD), get truly sick, go to hospital and get denied payment by the insurance Co. What a massive blow to the gut... or death at worst.
I pay $300 A PAYCHECK. Just for myself. They won't let me get an MRI for my lungs to check nodules my doc found.
When they tried to up mine to $300 I had to find another. Didn't matter soon as I got a new company it wasn't long before $300 was what they were asking. I was healthy
no problems just went for my yearly tests and exams. I switched to Aetna MA at
least I can afford to do that.
@@Parasclepius I’m truly sorry to hear that. Luigi started a revolution, which I hope we will win.
Its an absolute scam, should definitely always lawyer up against these scammers. If they insure, they must pay. They cannot take your money until they have done all their checks on you.
$300 is nothing. That's HMO rates.
It sounds like she witnessed a criminal enterprise
Sounds like she ruined lives for 9 months and now thinks confessing clears her.
@@MakerInMotionsadly it’s the policies push by people like Thompson.
@@albertfralinger2711 What you're describing is called the "Nuremberg Defense". It's not valid. A lot of German officers tried using it in 1945 and they were given an appointment with a rope. If someone orders you to do something bad, you have an obligation to disobey the order.
@@albertfralinger2711 "I was just following orders". Yeah that defense didn't work out for some German officers.
@@MakerInMotionOkay well she is speaking up now so that’s what matters. It’s better to hear about it first hand we already know it’s happening.
We the people are tired of getting ripped off EVERY CORNER you turn. ALL insurance agencies are the same. DENY DENY DENY weather it being healthcare, car or home... It's legalized extortion...
Wow, so glad she spoke up. The world needs to hear more of these stories
This woman is amazing. I truly commend her courage and empathy. ❤
Agree❤This took some serious bravery. I appreciate her.
Me too!
Kudos for exiting the misery and striving as an entrepreneur instead of sticking up w endless DEI training whose costs were pushed to the consumers!! Many workers saw what went wrong but did nothing!
we need to know the truth on all these corporations and politicians
Why now?
Its simple math if they deny your claim they get to keep all the money you've given them. They're literally incentivized to not help people.
@@tannermclaughlin5001 It's also simple math that they'd have to significantly raise premiums to pay every claim that ever gets submitted. This is why actuarial science goes hand in hand with underwriting.
@@cano21paying a CEO $10m a year and having $22b in next profit is way more than it would cost to pay the denied claims. If UHC paid the ceo $1m a year, had a net profit of $100m and denied 5-10% of their claims, it would be an easier pill for us to swallow. Anyone who agrees with what UHC is doing lacks empathy and is a heartless person.
@@cano21 Having worked in both actuarial and underwriting, both departments will price plans appropriately for the cost of the plan. They are absolutely not at fault for improper claims handling in the claims department, or unethical delay and denial tactics. We trust the claims side to pay claims correctly according to the terms of the policy the insured is covered under. Everybody I worked with in underwriting and actuarial always tried to do the right thing.
From my perspective the claims and legal departments seem to be where insurance gets a bad reputation.
Each claimed denied is $$$$$$$$$$$$$$$$$
IN the ins. Co pocket.
@maidintheusa9602 You think they should pay for everything? Like lung transplants for chain smokers and liver transplants for alcoholics? Are you trippin?
The DOJ should shut United Healthcare down. They’re the worst!
Then they will open the same company under a different name
I agree with you on that
They are not the only health or dental insurance company that is messed up. I'm not sure there are any good ones left.
The DOJ caved to UHC pressure.
And the executives tried and given capital punishment for crimes against humanity.
Thank you! This is WHAT WE want NewsNations. Thank you!
Excellent interview. Hats off to this woman of principle.
Please keep covering this.
❤❤❤
Yes, expose this. It’s such a scam
And I was just getting ready to sign up with these guys at United Health thank God I didn't.
The denied claims turn into bills and unpaid bills turn into collection, then the harassment began. The whole system is jacked up.
If there is a claim that means you got healthcare I don't see what everybody's problem is
Maybe if they didn’t pay the CEO’s such high salaries there would be enough money to pay the claims.
Brian was living in poverty, drew 9.5 million last year
A CEO's salary wouldn't scratch the surface.
You mean the major shareholders of the company.
It’s a damn shame what these health care companies are doing…..Well they said Luigi gon beat the case 😂😂😂
CEO would tire faster of the Deny, Deny game.
I spoke to my neighbor (a white-presenting 8th generation mexican woman married to a white man) who is an executive at UHC about the death of the CEO. I was shocked at how tone-deaf she and her husband were regarding the whole situation. She kept saying "I didn't know him but he was such a good guy", "everyone called him BT", "he was one of the good guys, he really was trying to change things". She kept talking about all the extra security in place because UHC employees had been threatened and felt afraid and that call center service people kept getting abusive phone calls. Her husband was angry that "the media was making the shooter out to be a hero". Not one word of compassion for the people who died or went bankrupt due to denial of health care claims.
I want everyone to know that those people at UHC are so much worse than you already think.😢
@batgirlp5561 racist much? what does the race of this couple have to do with this? If you “present” as white it’s because you’re white. The upper class of Mexico is Spanish. The Spanish are white.
Humans lose empathy when they the ones on the gaining and benefiting end from exploitation.
Their status, wealth and privilege makes them blind... and gives them that victim mentality.
Thank you News Nation for this story. You guys are the only ones reporting the real discussion at hand. Thank you, ya’ll are real ones🥇🙌🏻
Sympathy for someone who made a fortune out of other people's misery? ...Not here.
Luigi gave us a voice
The assassin, whoever it is
BROUGHT the corruption and mass murder by ins companies to light.
I'm glad ppl are talking about their experiences.
She wasn’t looking for sympathy she was just speaking as to what goes on behind the scenes advocating for change and testified to the inhumane practices. At what point did she look for sympathy? I’m thankful for people like her who come forward. I guess you don’t want people to? Also fortune is wild just because the ceos make that don’t mean their employees do. They get trained manipulated used and disposed up for cheap pay too. If anything I wish to hear more about the training and how they’re forced to deny deny deny and deliver that message to people to wake them up and put this issue out there. I don’t think you watched the video properly just listened for a few second then came to your own conclusion
@@AnAmericanTreasure I take it you failed basic comprehension
Agreed. It’s sobering at best. What these healthcare companies do is pure evil. It’s indefensible.
Yep, people are angry. People are tired.
People need justice.
People are fed up with it.
The murderer is called an assassin. . .
. . The Mass Murderer is called a CEO.
Yep we are TIRED! They should also cover how medicaid cut off Thousands if not millions back in March alot of people and children were in the middle of treatments when this all happened its sickening truly 💔😥
All i can say is I hope this trial is covered on TV like the OJ trial. And, Luigis lawyer needs to get UHC employees on witness stand
I was surprised cameras were allowed in court and hope it was not just a performance to appease the public while cornering a plea on the fed case.
I agree, but murder is murder
That's not how the judicial system works, Luigi is not on trial for justification for the assassination, he is on trial for murder. A UHC employee is not relevant to the case
@@Freddie_Dunning-Kruger_Jr. If you're going for Jury nullification, you absolutely put the victim's wrongdoings on trial and prove to the jury that Luigi did a public service, that our government will never do.
Thank you for this REAL reporting and exposing the root of the evil.
More news media needs to be talking about this.
I used to be an assessor at a psych hospital. Part of my job was getting insurance precerts for patients going inpatient. With UHC, it wasn't at all uncommon for the rep to keep me on the line for 45 minutes asking all sorts of more and more obscure questions about the patient, then just say they'll call back when they've made a decision. All while the patient (extremely suicidal or having a psychotic break) was waiting there. And while there were multiple patients after them waiting to be seen. It was like they were trying to make it as difficult as possible so I'd just give up trying to get the precert.
Same story different area..I worked for cardiac Drs as an RN..UHC was the worst at approving something as simple as an echocardiogram…BULLSHIT !!! I’ve warned people for years about UHC an and Humana, they look great on paper, but that’s it..they lure u in with false info in the contract…pathetic and they should all go down for this..I tried to inform people, but many would not listen bec of how GREAT the ins “benefits” looked on paper and paper only…..
@@tjodogifyThank you for warning people. Some will listen.
@@tjodogify Good info, thanks. UHC and Humana are like the Comcast of health insurance - Push sales hard with all sorts of promises, then deliver shit. Except they're much worse. With Comcast's practices, your cable and Internet can go down. With UHC and Humana's practices, you could literally die.
UHC is the community care provider for the VA. We have no choice.
@@1AlexanderColeit all makes sense now
I hope more former employees speak out
I have a feeling there is a big turnover rate in the claims dept.
Sociopaths would do a fine job and not be bothered.
WE THE PEOPLE ARE SICK AND TIRED.
💯
No, We the People are Sick and Tired of being SICK AND TIRED.
Healthcare should be free!
News Nation, will it be possible for you send this video to the court where Luigi will be judged. I beg you to please release this video. Thank you!
SHARE it, like it, forward it!
Employees should boycott.
more like they should copycat, since they are 0 proximity to the bosses
and have no jobs, reason they are working for UNH in the first place.
You know people like her are the ones who deny your claim, right? They're all culpable.
Employees who follow orders are themselves partially responsible.
@@MakerInMotion
You know she trained for 3 months and left at maybe 9. Which means she barely worked on the floor for 6 months.
I am sure she didn’t deny everyone’s claim. So stop sitting there so smug like you are so righteous!
She left and did the right thing . UHC has NDA’s and they will litigate if not honored.
So
Now she’s talking! She left and is talking!
All news channels on both sides should cover this. Enough is enough from these horrible greedy companies.
Agree but they won't, both left wing and right wing media are in bed with Profits
Natalie thank you for coming forward with the truth.
I think I can speak for the world, Thank you for speaking up!
I hope Luigi’s attorney and Judge could watch this video.
This woman's testimony is shocking! The CEO deserves ZERO sympathy! UHC is a dealer in death.
Then you charge him with a crime. You don't randomly gun him down. He had rights too. You don't seem to understand that.
@@cano21 So the CEO had rights to kill thousands of people?
@@cano21 UHC customers had rights too, Thompson deny those rights. Only way pesants ever get justice is exactly what Luigi did. Whole justice sytem is build to protect people like Thompson and criminal organizations like UHC.
@finnishview2933 If he denied those customers' rights, then they should have called the police, had him arrested and put him on trial for his crimes. (Like Luigi seems to feel he deserves for himself - see the hypocrisy?) This was just an attack based off an oversimplified hatred of the US healthcare system. That's anarchy, and that will hurt more people than you realize.
@@cano21yeah right the rigged justice system will never charge a health care CEO.
My daughter worked from home for CVS as a pharmacy technician, and I saw her her cry and get so frustrated not being able to approve medications for patients
Believe me I feel your daughter’s pain literally!
I have Medicare and Blue Cross Blue Shield and CVS tried to get me my prescription for COPD Emphysema filled.. the insurance denied the prescription because it cost over 540 dollars.. needless to say living on social security disability I could not pay for it and have money left to eat.
So I guess I eat until the disease takes my last breath away.
But illegal immigrants will get all there needed prescriptions for free through medicade.
Sickening..!!
I used to work at Walgreens as a pharmacy tech and this is one of the reasons I stopped. The amount of people yelling at me for issues that the insurance companies create was too much for me. I’ve worked a few jobs before, but being a pharm-tech…… I kid you not, I have never dealt with so many angry people on a daily basis.
Thanks News Nation, for finally having the conversation we needed to have!!
@ While I understand that, UHC (as example because is the biggest one), is controlling the pharmacy market, nursing home, home care, hospice, and a few other markets. Monopolies affect the service those other areas give, if the one that pay is the same one that invoices, will drive the prices and quality of services. Most doctors don’t even have independent offices anymore, the insurances ask their office groups to act in a certain way. Example: prescribe this medication first, before the good one, etc. That is why is irrelevant how the news are saying Luigi had money, still is affected because these offices have to have policies driven by insurances in their negotiations. I was with UHC until two months ago and they were sending me letters, that the negotiation with my cardiologist office wasn’t going well, so I would probably need to change doctors, that before even finishing their negotiation. Why is that? Because the patient will take the “message” to put pressure. So yes, everything has to improve, but none of those areas can change while is controlled by the insurances.
I hope this UHC could be closed for good!!
Thank you NewsNation for being the few mainstream medias that actually reads the room instead of following the script
THANK YOU for continuing to expose them!! 👍
Thousands and thousands need to do that…..😢
Isn’t it interesting. A man executes a CEO of a large Insurance corporation and now the curtain is pulled back on how it’s about greed rather than take care of their clients. Needs to be an investigation on all claims to determine if the denials were justified. If not, pay the insured double and take the extra money out of the insurance executives salaries.
Thank you to this person for having the “”courage” to let media hear these TRUE FACTS!!!
FEEL GOOD about YOURSELF!!❤
Our politicians have allowed and profited off of the flawed healthcare system. Don't expect them to suddenly get tired of their kickbacks
UHC needs to be taken to court.
They own the government, and work with each other. The government would never take one of their own to court
As a doctor I can tell you
When you call an insurance company for prior auth
The agent will put you or the patient on hold
I feel that that they do this on purpose so patients will give up and not call for coverage approval
And doctors give up too
It was for orthoics
All you had to do was check if procedure code L3000 was covered for diagnosis (CPT code) m72.2
But nooooo they make a big deal about it.
If they just cover orthoics, you know how many foot ankle knees hip and back pain and deterioration would be prevented!
Good job health care!
Ive watched a video with another dr. That talked about the process.
They do purposely make it harder for you guys. Which sucks because some offices get fed up and dont want to deal with them anymore.
Can you give discounts if insurance don't pay?
Absolutely, they play the psychology game on the patients.
I donated my kidney to my dad in February and there’s lab work that they’re still trying to bill ME when it all should be covered by my dad’s insurance.
Also, if y’all didn’t know, the insurance companies consider this a pre existing condition and will hold it against me when applying for health insurance in the future.
I understand how it’s pre existing, but talk about punishing someone for doing the right thing.
Preexisting is not a thing. Has not been since outlawed by healthcare reform act under Obama. If labs are transplant related and his policy covers expenses for the donor, then your provider needs to contact his insurance and find out how to submit the claim to the transplant contract. Transplant contracts are a separate agreement outside of regular insurance policy and have to be submitted directly to the transplant insurer. It can sometimes be a totally different insurer than your health plan. If they deemed your labs not under the transplant contract-it is a limited scope- then you have to submit to your insurance or pay the bill. You will need the denial eob from his insurance to show your insurance it is not covered.
Deny, defend, depose. AKA Delay, deny, defend.
Private healthcare for profit is murder.
It’s the second, they misread the first time. From: “Delay, Deny, Defend,” Book by Jay Feinman
... convict.
Thank you for sharing the truth. Make healthcare fair and affordable. Hold corrupt people accountable. Free Luigi!
How many people died for the CEO to make 10 million last year?
How TF did it get this far?! We need to take OUR POWER back and STOP paying into these insurance companies.
Our powerful Congress is for sale. BOTH PARTIES.
It’s a corporate greed problem.
That would be a violation of tax law due to prtajohn roberts and barry obama, who demand you pay a for profit corporation by public tax law. Obama got big pharma to back him 25 to 1 over mccain if he would be their slave and institute this death profit vampire babykilling system.
There’s corruption at every turn 🤯
Cudo's to that young lady for coming out and expose that company
But she participated in denying claims….
Kudos *
@@peadarflanagan9617
And she didn't like it or think it was right.
She cried about what she was instructed to do
by her supervisor and she even paid part of one
lady's claim and then she QUIT.
And she is telling her story to the world.
I don't think she took the job knowing how devastating it would be.
Kudos my bro
They would rather pay people money to hunt for ways to deny claims than pay for care
May God bless this woman for speaking her experience!!! Hope it encourages others to come forward in the masses.
God aint doin' shiit.
@ not w that attitude homie!
This needs to be shared everywhere.
After listening to this video it's no wonder the public stands behind Luigi's actions.
Jury nullification is coming. 😊
Thank you for covering this. This is the REAL heart of the Luigi story.
Why is America the only place that doesn't have a national healthcare system for its citizens, we actually pay more because we don't this is asinine! Why is America so ignorant!!!!
In the United Kingdom the NHS is free, yes it may have problems and long wait times for certain procedures but no-one will go bankrupt or lose their house because someone in the family gets sick. My wife was even given very expensive experimental treatment for 1 year which saved her life, this treatment would not have been covered by ANY insurance company in USA no matter what level of insurance you have because it is experimental, they only cover recognised treatments
Amazing ❤
NHS is not free. It's paid in the form of taxes.
In the US, if you signed for health insurance through your job, the money for insurance comes out of your paycheck (for me, my take home paycheck already has the insurance cost deducted)...
The funding comes from the same source in both cases but the healthcare in US is worse if you're poor. If you're wealthy... it doesn't really matter, you can afford the cost even without the insurance.
So this company has the absolute power to "deny" everything that comes their way without care for the health or well being of PAYING customers. Why is this not INSURANCE FRAUD?!!! 🤯
Insurance fraud is only when the corporation gets cheated. Consumer protections are nearly nonexistent.
When I was going through breast cancer treatment, I had chosen a double mastectomy with reconstruction. The women health act requires insurance company’s to cover reconstruction surgery. My insurance company denied it claiming no prior authorization. They sent me a bill for 86k. It took 5 months of them coming back and forth with my nurse navigator and doctors office before they accepted coverage.
That's disgusting. America should be so much better than that. Big rich nation that care more about private profit than people who pay the taxes. Treasonous really. I feel for you as my partner and I went through the same as you here in Australia. It was diagnosed ...treated...follow ups etc for absolutely no cost. Holding medical care from people based on money, makes the whole hypocratic oath a load of BS. Hope you are clear for good 😊
@@Scourgeofthelittlehats ⭐ capitalism ⭐
@@rinkincaid5470No, that’s predatory opportunism. We need universal healthcare.
All the while, they will not pause the payment, late fees rack up, and collection calls while you're arguing with the health insurance that they are supposed to cover it. It's so unbearably painful and traumatic.
Wow, thats so sad Im sorry… in this situation and expenses, I would rather choose my destiny and wait patiently to die, than to being in debt for the rest of my life.. and so sad to think this way. But what relief would I find if my health get better, but after that being in debt for the rest of my life?? Work to pay impossible debts? Thats no life..
Finally. A news video that isn't tone deaf
For the record, she is NOT suicidal.
Deny the Claims ... Deny your Responsibility ... Deny the Greed
These CEOs are so geedy and selfish
Send UHC unpaid medical bills to Congress along with a denial letter for coverage.
Good idea.
I'm pretty confident that most medical insurance companies are this way. Help as little as possible and get them off the phone as quickly as possible.
Thank you, Natalie, for your bravery. 🙌🙏 We need more people like yourself👏
NewsNation is the best news channel out here.
Thank you for your bravery (to the lady who dared to come on and speak the truth). Here’s to the truth tellers. ❤
I have UHC and they are so bad, ugly, abusers, they are not compasionate.
Luigi is a hero, luigi should be free. Thank you luigi.
Murder is still murder. As much as I hate UHC and all its co-conspirators, I do not want to use street murder as a solution. Shut it down in court, don't murder.
It is a shame that a life was taken and I don’t advocate people going around doing what Luigi did but the CEO of UHC that gets over 10 million dollars a year 3 years in a row for coming up with an AI generated program to deny claims against people who definitely need serious healthcare claims to be paid is a travesty in my opinion!
Luigi took the lid off the can so people see the worms inside the can!
Free Luigi..!
Court won't save them. Their payment due date is coming closer and closer. @susie5254
Health insurance companies pay their top executives anywhere from $5M to $100M annually, far exceeding what would be reasonable based on education and experience-typically $200K to $500K per year. This creates an excess compensation range of $0 to $95M. If redirected, this money could cover the costs of reversing 0-2,500 denied claims in a lower-paying company or 22,500-47,500 denied claims in a higher-paying company. Reforming executive pay could dramatically improve access to care, resolve grievances, and ensure more efficient use of healthcare funds.
The system is crooked all the way around !
god bless her. i quit my last job in part because they also wanted me to enforce rules that they didnt want to face the public with either.
Why would ANYONE want that job? Soulless, meaningless, harmful, disgusting, and should be ILLEGAL!!!!! The people and families you people have hurt. And to hear that supervisors are standing behind them laughing. I am so appalled.
Yes appalling.
How is it legal to deny a lawful claim ?
It isn't, but like everything in this country; if it involves a business it's a cival matter. That means you have to have the means to get a lawyer and take them to court. Even if you are lucky enough to be able to afford that, the business has limitless resources to drag it out until you either give up or run out of money to pay your lawyer.
Technicality
Simple, cause they pay huge sums of money so the political system maintain their inaction.
@@tennesseeheckler3014 You can get an insurance claims lawyer, and they mostly work free. (contingency fee, with 1/3 of the profits of your case going to them however). They work free because they know in most cases because they know the people that offer them cases do not typically have the money to hire a lawyer, but if you have a case they'll take it. Genuinely, insurance companies hate it and there's a very decent chance that they'll lie to you and say "even if you're suing us this is the maximum amount we can offer you" but suing is the best course of action if you have a legit claim that's denied.
Wow you’re really just a trailblazer asking the hard questions on a RUclips video
Theyre allowing this to be showed...you know why? Theyre rubbing it in your face showing you they can do what they want and NOTHING will be done about it
Thank you for interviewing this lady.
I'm so glad this is being exposed now. Finally
Thanks Natalie for your honesty! Love you
Thank you for this story! We deserve the truth!
My blue cross denied my mri because a x ray was cheaper. Then demanded I go thru physical therapy for a pulled muscle because my dr said” I was out of shape” while I insisted it was a herniated disk. Turns out after all that brutality and torture inflicted upon me that made it so I could barely walk or even use the bathroom I had a Herniated disk, L5, S1 . I then went to another round of PT and was told by a therapist and chiropractor that the therapy that I had been forced to do initially severely damaged my spine and it might never heal. Moreover, it was TOTALLY CONTRARY to the injury I had ! Before my injury I ran two miles every outer day, biked nine miles three times a week, practiced for motocross for upcoming season “never even dropped my bike CRF450 R once” worked out lifting three days a week and am a master scuba diver NOW I am still having major problems with mobility and have lost everything I loved to do ! I am beyond pissed 😡
According to PT and Chiropractor, if this issue was dealt with appropriately, I would be most assuredly back to my former self. This situation was the fault of my insurance company !!!! FACT !
I have no words to help you...but I am very very sorry.
Going the cheapest route, cheapest procedures, cheapest medications. Don’t want to cover ct scans. It sucks when we get sick.
God bless this woman for her courage. And yes, where IS the DOJ? This IS insurance fraud. Clearly.
Doctors driving Ferraris are also the problem. Hospitals charging insurances $4000 for an MRI that cost $200 in Europe
Yep!
I had one recently at radiology clinic for $400 cash and then brought the disc to my orthopedic surgeon. The hospital would be about 3500-4k plus the radiologist fee and insurance would likely pay 1200-2k to the hospital. So there are many layers to the price problem. Hospitals overcharge and most doctors and techs at hospitals are billed independently so you get hit twice. Most doctors are actually getting paid not very well. Their fee is high but reimbursement percentage is pretty low. Doctors don’t make the big bucks they used to 25 years ago, the money is getting gobbled up by insurance, hospitals and pharma.
Doctors work their asses off and deserve every penny they get (assuming they’re not corrupt). Not to mention they have to have malpractice insurance. They’re also not the reason shit’s so expensive. Look to both corporate greed and the intense nature of maintaining healthcare facilities.
I have 2 sons that are physicians.
1 with an Ivy League MD and PhD....
They drive a 5 year old Honda Civic and Toyota Rav4.
The amounts you see on bills means nothing....It is all phantom money. Most prescriptions actually cost less than your copay.
Doctors Dont own the hospital these companies own the pharmaceutical Companies the insurance and the medical centers it all one monopoly
Me and my husband pay 11 hundreds per month to receive the most shitty health care and denial all the time
11 hundred?! Per Month?! My God!! Legalized thievery & corruption. Disgusting and so so wrong!
LUIGI is a REVOLUTIONARY! Free Luigi !
BRAVO!
Exactly why the Feds want the death penalty: Revolutionary = enemy of the state.
@@lucianomezzetta4332 bravisimo
He sure is!
"Those who make peaceful revolution impossible will make violent revolution inevitable." -- President John F. Kennedy
Free Luigi
Imagine if I sold you something on Facebook marketplace, took your money, *and then walked away without giving you anything...* I'd be arrested for Fraud/Theft.
The only thing I find shocking about this is that it didn't happen sooner cuz someone who lost a child.
I'm confused. What are the protocols exactly?? To pay a claim? To deny a claim? Are health insurance companies a scam?
All insurance is a scam. Health, home, doesn't matter. Ask Floridians about rebuilding versus repairs after a hurricane.
It's more like organized crime.
You're just finding this out now?😂
From what I understand, once an UHC claims agent "pays" or approves payment of service for claims, they are 'timed out' once they reach a certain amount every month. So essentially, the more claims they pay out, the more they are penalized at work. The more claims they deny OR delay, the more they are rewarded.
YES!!!
Thank you for letting the people speak 🤝
Defrauding the public health care should be treason
I wonder how much money unitedhealthcare owes me
Two generations of my family have worked in the insurance industry for 75 years. I have seen it go from an honorable business that was beneficial to the insured, and profitable to the company, to an industry that leaves its policy holders out to dry. Tort reform is also needed. Shyster lawyers are a huge part of the problem.
And corrupt politicians