This is super helpful! We just had our new J475 with True delivered and excited to use it in about a week. Still trying to learn more about the True system and how to think about chlorine. Our tub came with Frog @ Ease and curious how we should interpret chlorine levels going forward / what we should target.
The TRUE system rocks! We have it on a floor model where we are running nothing but that TRUE system in it with the exception of some Enhanced Shock like once every two weeks when it smells weird. So if you have frog ease in there you could run the levels pretty darn low and still have a nice sanitized tub. We use chemicals and all this stuff to make it so the water is good to use and just how we like it, so if the water looks good and smells good, the it is probably good!
Thanks so much for this video! This is one of only resources I've found online that goes in detail about the TRUE system. We just had our J475 electrical install done and noticed the settings for the true system don't show up on the panel or on the App. After opening up the cabinet I noticed two wires from the ozone module aren't connected. The red wire is labeled A and the black wire is labeled B. There aren't any details on how/where these should be wired in the (2024) J-400 Owner's Manual nor the (2024) Pre-Delivery Guide. Any advice or insights on where these might need to be wired?
Here is the reply from the Senior Product Manager at Jacuzzi :) That’s most likely a dipswitch configuration error. They should check on the topside if dipswitch 9 is activated. Should be 3/6/9 activated or 4/6/9 if its setup for 60 amp. As we have mentioned in other info, the wires noted don’t need to be connected to anything at this time
This is super helpful! We just had our new J475 with True delivered and excited to use it in about a week.
Still trying to learn more about the True system and how to think about chlorine. Our tub came with Frog @ Ease and curious how we should interpret chlorine levels going forward / what we should target.
The TRUE system rocks! We have it on a floor model where we are running nothing but that TRUE system in it with the exception of some Enhanced Shock like once every two weeks when it smells weird. So if you have frog ease in there you could run the levels pretty darn low and still have a nice sanitized tub. We use chemicals and all this stuff to make it so the water is good to use and just how we like it, so if the water looks good and smells good, the it is probably good!
Thanks so much for this video! This is one of only resources I've found online that goes in detail about the TRUE system. We just had our J475 electrical install done and noticed the settings for the true system don't show up on the panel or on the App. After opening up the cabinet I noticed two wires from the ozone module aren't connected. The red wire is labeled A and the black wire is labeled B. There aren't any details on how/where these should be wired in the (2024) J-400 Owner's Manual nor the (2024) Pre-Delivery Guide. Any advice or insights on where these might need to be wired?
Interesting, let me see what I can find out with the TRUE support team.
Here is the reply from the Senior Product Manager at Jacuzzi :) That’s most likely a dipswitch configuration error. They should check on the topside if dipswitch 9 is activated. Should be 3/6/9 activated or 4/6/9 if its setup for 60 amp. As we have mentioned in other info, the wires noted don’t need to be connected to anything at this time