How to SMASH Customer Objections in Auto Service | SDR

As a Service Advisor, are you constantly getting objections and declined repair opportunities? It's likely not a product knowledge issue. Chris Collins shares foolproof tips for overcoming customer objections in Auto Service by building trust and clarity from the first interaction. Find out the key to capturing lost sales while earning lifelong, high-paying devotees to your Service Department.
0:00 - 3:00 Will Chris be at NADA?
3:00 - 10:00 News
10:00 - 17:00 Chris Collins Masterclass
17:00 - 30:00 Smash Customer Objections
#salestips #objections #servicemanagement
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[@peteromprey9253]

Best content in podcast you guys have done ! Greatly appreciated 🙏

[@Chriscollinsinc]

Appreciate the comment, Peter.

[@salbarajas7839]

You need to do more videos like this for service advisors. Not enough training for us .💪🏽💪🏽💪🏽

[@Chriscollinsinc]

There's a lot of other helpful videos on our channel. And feel free to check out our Facebook and LinkedIn. Lots of good content there also.

[@SoLucky]

Great video, we need more like this

[@Chriscollinsinc]

More to come!

[@NotOneOrtheOther]

A.) 1st 15 minutes was small talk.
B.) the rest of the video was pure gold and those of us as advisors need more.
C.) If NADA isn’t doing things the right way, take their place, create your own event where things are done the right way.

[@conniebooth8209]

Thank you!

[@peteromprey9253]

When will SDR TEQUILA BE RELEASED?

[@Chriscollinsinc]

No release date yet!

[@peteromprey9253]

Ok,well I would like to be on the list for first reserve bottles . I'm sure it will be a quality product with a cool orange label and an even cooler bull dog on the label!