Has a former worker there room service food don’t cook at Martha’s market and yes I now work at riu hotel and it’s the same no take out of food is allowed either
They should be out of business, and the reason why i say this is because they've lost the real reason why they are even open for business. This is unacceptable!!! Thanks for sharing really appreciate it. You actually save alot of people from this nightmare.
Hi. I'm back lol and i will forever back your review about this place until they improve. The experience with your dad was the SAME experience i had with my mom. Same convo EVERYTHING lol. Pretending to care ... i will not share how she eventually got good food up there lol ... I'm so sorry you went thru food poisoning ... but i'm glad you were able to share! watching the videos of the room gave me a grossly uncomfortable flashback as well lol ... we should always do our research before booking somewhere for real... this video will be a good point of reference for someone one day.
We appreciate you for confirming what we've experienced. You are absolutely right, we shouldn't stop until they treat their guests with respect. Thank you so much and keep the comments going🙏🏿☺️
As a former employee at the Ministry of Health (MOH), I think our health inspectors should check out this hotel in their parish. This is just horrible and upsetting.
We were supposed to get married there but cancelled due to issues such as yours. Had a horrible experience as well. They didn’t want to give us back our wedding deposit so we ended up switching resorts . The management sucks
We didn't, We have been getting subscribers asking to do a more in-depth review so that's what it is. It's the details that we didn't add in the first video
In the previous video he mentioned that he got his most views from it so that the reason he went back just for views 😂😂 and also to get his revenge 😅 shame on u sir, man of God taking revenge 😅
I believe you need to read and listen to the finer details of the video....this one is a part 2 of the first one from their 1st and only visit 7 months ago. Don't knock it until you get the facts. So they didn't go back for likes as you said. The information given in this video is from the 7 months ago visit.
I think you guys could have handled this better. I do understand your situation. But the whole world is seeing your reviews. Kmt. I won't be watching your channel anymore.
We totally respect your opinion, we actually paid great money for a stay where we felt as if we were left hanging. It hurts to ask a hotel of this magnitude for a simple tissue and wasn't given one. This video wasn't made to tear down the resort but just to give our personal experience. And to be honest we didn't even go deep in our experience as we saw way worse than what we mentioned. So clearly it's not intended in a malicious way but just sharing our experience so others can make an informed decision. Much love to you and we appreciate you always! ❤️
If you don't want to get bad reviews then ask your hotel to correct it's business module otherwise you can't fight everyone who gives their honest review it will only diminish the hotel standard which will be bad for business...Don't forget lawsuits can be filed..
Did you contact their sales office make them understand you have every receipt will file a litigation against them ,they will take immediate action and offer you and incentive one thing they hate is bad news which will definitely affect their business
I tried calling, but was put on hold twice. One fore at least 1 hour and the other was like a 40 minute hold. I couldn't get through to anyone so I just left it alone and decided to just do a review
Ocean Coral Spring is the only hotel my family visit during the summer months in the last 2 yrs; and we have been to quite a number of other resorts in Jamaica. I personally have been there four times, so I've made lots of connections with staff. The staff is super friendly and helpful. We were there during hurricane Beryl and the staff went beyond the call of duty to make us feel comfortable. I've ate at almost all the restaurants and I've had some great choices there. There were times when I didn't like certain choices at the buffet, so I went to the other restaurants. I personally enjoy eating at the privilege restaurants, red snapper and sugar cane. There are other restaurants that have great feedback from other family members. We have never experienced any insects (roach) in our rooms and the rooms are always clean. The only time we've ever ran out of toilet paper and had to ask more than once, was the day Beryl hit. They were operating on a skeleton staff for a few days due to hurricane. Many of the staff were unable to make it to work. The hotel slowly came back to normal after 3 to 4 days after Beryl hit. Mi not taking up for OCS! Mi a tell the truth. The AC on a couple building stopped working for a couple days, but it was repaired. We slept with the ceilings fans and opened the doors to let in fresh air. I'm sorry your father-in-law fell ill and you weren't allowed to take the food to your room. I know for sure that's the rule. No plates / cutlery allowed out of the restaurants, unless you hide it under a cloth napkin. Last year my mom fell ill when we got off the plane, before getting to the hotel and we ordered room service for a couple days for her until she was well enough to go the restaurants. However, I think the supervisor on duty should have send for paper plates from one of the other restaurants, once you explained the situation. My yute, Is which beach u did guh? We absolutely love the beach. If u even experience feeling pebbles when u just enter the water, the rest is pure sand. Nothing nuh warm like that water. The best! The building is not old. OCS was built before Covid and was left empty for a bit before they renovated it and got it up and running. The floors I've been on seems sound and I've never heard 1 guest complained. But here this, I'm not an engineer so I honestly couldn't tell you that it's not safe. I don't think they would put our lives at risk and not making sure the building is safe. To be honest, I'm yet to experience what you've experienced. I personally would recommend Ocean Coral Spring to anyone who would like to visit it. Don't allow 1 person's experience to turn you off . What they experienced does not reflect Ocean Coral Spring's general/ overall experience.
Has a former worker there room service food don’t cook at Martha’s market and yes I now work at riu hotel and it’s the same no take out of food is allowed either
Good to know! I appreciate this
They should be out of business, and the reason why i say this is because they've lost the real reason why they are even open for business. This is unacceptable!!! Thanks for sharing really appreciate it. You actually save alot of people from this nightmare.
Indeed!
Hi. I'm back lol and i will forever back your review about this place until they improve. The experience with your dad was the SAME experience i had with my mom. Same convo EVERYTHING lol. Pretending to care ... i will not share how she eventually got good food up there lol ... I'm so sorry you went thru food poisoning ... but i'm glad you were able to share! watching the videos of the room gave me a grossly uncomfortable flashback as well lol ... we should always do our research before booking somewhere for real... this video will be a good point of reference for someone one day.
We appreciate you for confirming what we've experienced. You are absolutely right, we shouldn't stop until they treat their guests with respect. Thank you so much and keep the comments going🙏🏿☺️
it is a jus cancel my reservation and book somewhere else
Thanks for your honest opinion.
You're welcome
As a former employee at the Ministry of Health (MOH), I think our health inspectors should check out this hotel in their parish. This is just horrible and upsetting.
Indeed it is. It was terrible
We were supposed to get married there but cancelled due to issues such as yours. Had a horrible experience as well. They didn’t want to give us back our wedding deposit so we ended up switching resorts . The management sucks
The same for my cousin, they didn't reimburse her money back which is terrible! I am sorry that you had to endure this
@@houseofthebrowns this hotel is glamorized too much. It’s disgusting!
You tried your best. You gave them a second chance.
We did try to be unbiased but there were too many red flags and things that just weren't going well
Thanks for this video!
You're welcome
Bugs on your bed should have been your one and only red flag to check out
I guess we were too patient. Next time I promise you that it won't get this far☺️
Thanks for bringing this to my attention won’t ever go there
Why did you go back again??
We didn't,
We have been getting subscribers asking to do a more in-depth review so that's what it is. It's the details that we didn't add in the first video
Didn't you guys went there 7 month ago why go again?
We didn't, we went once. We did a part two only because folks requested a detailed video based on our very first video
I'm going back , it was nice... I was there a month ago
In the previous video he mentioned that he got his most views from it so that the reason he went back just for views 😂😂 and also to get his revenge 😅 shame on u sir, man of God taking revenge 😅
I believe you need to read and listen to the finer details of the video....this one is a part 2 of the first one from their 1st and only visit 7 months ago. Don't knock it until you get the facts. So they didn't go back for likes as you said. The information given in this video is from the 7 months ago visit.
@@nicholebrown6606couldn't care any less
On a serious note, my truthful comment that I wrote was removed. Why?
Maybe RUclips removed it. I didn't
As I said earlier, I respect your views
Feel free to re-write your comment, maybe change how you word it.
Hi Family, OMG! This was indeed a nightmare😢
Yes it was
Ouch that can't be fun 😮😮
Ouch is right! Wasn't fun at all
Omg 😱this isn't right 😢😢😢
It's not right at all. So sad 😭
It was great there dont know what y"all talking about.
Happy you had a great time
She could give u the tissue u don’t need a supervisor for a tissue
I agree with you 💯
I can't find my recent comment. 😂
RUclips removed it cause I don't see it either.
Sorry bro! From I see the roach I'm out
You're absolutely right
I think you guys could have handled this better. I do understand your situation. But the whole world is seeing your reviews. Kmt. I won't be watching your channel anymore.
We totally respect your opinion, we actually paid great money for a stay where we felt as if we were left hanging. It hurts to ask a hotel of this magnitude for a simple tissue and wasn't given one. This video wasn't made to tear down the resort but just to give our personal experience. And to be honest we didn't even go deep in our experience as we saw way worse than what we mentioned. So clearly it's not intended in a malicious way but just sharing our experience so others can make an informed decision. Much love to you and we appreciate you always! ❤️
If you don't want to get bad reviews then ask your hotel to correct it's business module otherwise you can't fight everyone who gives their honest review it will only diminish the hotel standard which will be bad for business...Don't forget lawsuits can be filed..
Wow! Ur experience was really a bad one. Very much unacceptable
Indeed
😂😂😂rass
Did you contact their sales office make them understand you have every receipt will file a litigation against them ,they will take immediate action and offer you and incentive one thing they hate is bad news which will definitely affect their business
I tried calling, but was put on hold twice. One fore at least 1 hour and the other was like a 40 minute hold. I couldn't get through to anyone so I just left it alone and decided to just do a review
Jesus Father.I just made a resrvation to go there.I am going to cancel NOW
Let us know if you were able to. In our case, they only offered resort credit. No money back
@@houseofthebrowns I used Agoda,so my cancellation was successful.Thank you sooooo much for your review.
No
Ocean Coral Spring is the only hotel my family visit during the summer months in the last 2 yrs; and we have been to quite a number of other resorts in Jamaica.
I personally have been there four times, so I've made lots of connections with staff. The staff is super friendly and helpful.
We were there during hurricane Beryl and the staff went beyond the call of duty to make us feel comfortable.
I've ate at almost all the restaurants and I've had some great choices there. There were times when I didn't like certain choices at the buffet, so I went to the other restaurants. I personally enjoy eating at the privilege restaurants, red snapper and sugar cane. There are other restaurants that have great feedback from other family members.
We have never experienced any insects (roach) in our rooms and the rooms are always clean. The only time we've ever ran out of toilet paper and had to ask more than once, was the day Beryl hit. They were operating on a skeleton staff for a few days due to hurricane. Many of the staff were unable to make it to work. The hotel slowly came back to normal after 3 to 4 days after Beryl hit. Mi not taking up for OCS! Mi a tell the truth.
The AC on a couple building stopped working for a couple days, but it was repaired. We slept with the ceilings fans and opened the doors to let in fresh air.
I'm sorry your father-in-law fell ill and you weren't allowed to take the food to your room. I know for sure that's the rule. No plates / cutlery allowed out of the restaurants, unless you hide it under a cloth napkin.
Last year my mom fell ill when we got off the plane, before getting to the hotel and we ordered room service for a couple days for her until she was well enough to go the restaurants. However, I think the supervisor on duty should have send for paper plates from one of the other restaurants, once you explained the situation.
My yute, Is which beach u did guh? We absolutely love the beach. If u even experience feeling pebbles when u just enter the water, the rest is pure sand. Nothing nuh warm like that water. The best!
The building is not old. OCS was built before Covid and was left empty for a bit before they renovated it and got it up and running. The floors I've been on seems sound and I've never heard 1 guest complained. But here this, I'm not an engineer so I honestly couldn't tell you that it's not safe. I don't think they would put our lives at risk and not making sure the building is safe.
To be honest, I'm yet to experience what you've experienced. I personally would recommend Ocean Coral Spring to anyone who would like to visit it. Don't allow 1 person's experience to turn you off . What they experienced does not reflect Ocean Coral Spring's general/ overall experience.