Quality control has really went down. That's why I'm now sticking with vintage ONLY. Nothing made today can beat what has been made in the past. Vintage was made to last and it seems like things of today was intended to last five years at most. This is true with washing machines. It's to keep the economy going. Sadly but true. Have a great day my friend! 🥂🌹
Yes, I totally agree with that. I have vintage/older things that have lasted me for years. Definitely agree with the appliances. Refrigerators and washing machines used to last for 15-20 years. I bought a new shiny Samsung refrigerator that literally broke in a year and a half-unbelievable! Thanks so much for watching.
Seems defective. I would definitely ask for a replacement. Having to purchase a strap separately for such a pricey bag is nuts. I hope they do right by you.
Thanks! Sorry for my late reply, I just saw your comment. I took it into Dior, the manager looked at the bag and gave me a whole brand new bag I was shocked. I was expecting them to send it out for repair. Great customer service from Dior.
Very true, things were made to last in the past hence why people sometimes go for vintage. But Louis Vuitton and Dior are under the same parent company, LVMH. The luxury giant does not care about production and quality as much as it focuses on branding, marketing, and diversity of product range. That could be a hint to why both the bags you mentioned have started to have problems.
Thank you for sharing honey. So informative. Sorry that you are having trouble with both. I was like “ aw man, what a beautiful set” they go so lovely together. The strap was like a perfect match to a stunning bag. I’m sorry about that. But it good that your SA will help. 😘
Few months ago I bought the white saddle bag and a shoulder strap. Had issues with both, small deffects. Went back to Dior and they replaced them. I love the bag, but I don't find it so comfortable to wear.
I have several original designer bags including Moschino, Fendi and Dior. And they ALL have quality issues 😕 it’s very upsetting to pay the full price on these.
And about the Pochette matis Louis Vuitton supposedly fixed their issues I got mine this last year and it has been great so far no issues. when was yours made? If it’s made during the time were they were having issues they should just replace the bag for you! ❤️❤️❤️
That's unfortunate. Take it back to Dior immediately. That's crazy!!! What's going on with these luxury fashion houses? They charge so much money for it to be defective! I'm so disappointed. Sorry hun.😡
Omg I gasped & covered my open mouth with my hand LOL. I have the mini saddle bag, I purchased it about the same time as you. Mine is still in the box, I’ve been waiting for the strap. Strap is finally arriving today! I posted up for months waiting to get my hands on an oblique strap *WITHOUT* medallions. MONTHS GIRL.😂 You & Your Bag Look Beautiful As Always 💕 Have a Lovely Week.
Oh wow. Did you get your strap and finally start wearing it with your new bag? I still love mine even with the issues I've had with the bag and the strap. I received a bag yesterday that has been so hard to get so I know the feeling. Enjoy your new bag and thanks for watching
This is so disappointing about the bag and the strap issues. It is such a beautiful bag. I hope they replace both for you. They need to improve their quality control. Thank you for letting us know about these issues. You look great!
The prices are going up and up each year. They are testing how much they can charge and we keep buying. Yet , their quality is going down with time. A 3000 dls bag should something to keep and last for life.
Hello new subscriber! I have the same bag I got it for Christmas 🎄 i’m using my Louis Vuitton shoulder strap that I purchased separately on this bag it has LV pprint on one side and black leather on the other I’m tempted to get a Dior strap pre-loved . Did Dior fix the issue? I can’t believe that came undone I’m going to be careful with mine now! I am always extra careful with my luxury handbags wishing you the best I hope you can get that issue fixed even if you go to a leather cobbler they should be able to run some navy blue thread through there just make sure it’s a reputable person who has done many handbags! It looks like I heard you mention it in the video❤️Dior should just give you a new bag!
Hi there, if the mono print at the flap and bag doesnt align does it consider as defect? I not sure if i should bring it back to exchange but seeing urs i think dior does it for most of their bag?
Hi I just saw your video, I have the same exact problem with mine with the thread, I was so annoyed because they didn’t offer to exchange but to send it away for 2 months !
Aww, so sorry to hear about your bag. I took my bag into Dior and the manager exchanged it on the spot for a new one. I was surprised as I was expecting them to send it out for repair. My SA was even surprised, he said that rarely ever happens. Perhaps it was just my lucky day. I hope you get your bag returned soon
They will definitely fix it. Simply reach out to Dior regardless of how long you’ve had it. With LV they will always fix the bag even if you purchased it used or vintage but you may have to pay a few dollars.
Definitely have Dior fix it instead of an independent cobbler. These fashion houses tend to "void" warranty if their products get worked on by anyone other than their craftsmen/women
Mmm i not sure but omg do check before the sa put the item in the bag for your purchases. It happened to my cousin she check all fine but the sa gave her a defect bag. She only notice few weeks later when she wanna use it.
Nowadays these expensive bags and cheaper bags all made in the same factories. You’re paying for the brand and that’s the truth sadly. Made in Italy means it’s being made in a factory soemhwre in Italy by migrant workers. Women pay thousands of dollars into these fashion luxury houses. Wake up women....it’s all a scam. Buy a cheaper bag or a close duplicate of the bag if you like the way it looks.
Bummer!! In the words of the late great Whitney Houston - “ahh hell to the naw!” That’s not a good look. I’m sure Dior will handle it and with quality service. Looking forward to the update on this because it’s one of the bags I really want.
Still watching. Lisa you have BARELY used the bag and the strap. It should NOT be piling. That sucks. That's not happiness. The quality should be much better. You should return the new bag and keep the vintage one you have. xoxo Wendy
Oh on you just brought that bag, I'll take it back maybe they can exchange it since you just brought this bag it's still new it shouldn't be doing that.
Hi Lisa, sorry about your bag and your belt. Designer items are not what they used to be. This is why I buy vintage bags. They are better made and stand the test of time. Everything now is mass produced and a designer name is slapped on and sold for an exuberant amount. Karl Lagerfeld once said in a documentary how overpriced luxury items were, and women are willing to pay it, even if they are made of everyday household items. He laughed. Get Dior to fix it. You can find the date of when you bought this bag by going back to your yt video when you unboxed it. :)
Hi Marie, sorry for my late reply. Yes quality has declined on so many of these brands lately. I'm really happy with all the Coach items(bags, shoes, wallets, etc). Such great quality without the huge price tag.
Yes I totally agree! I took it back to Dior. I was expecting them to send it out to be fixed, but they gave me a whole new bag right there on the spot. I was so happy. Great customer service👍🏾
Ummm. I'd never purposefully damage a $3K bag. Dior usually doesn't give you other bags they send your bag out for repair, then send you your SAME bag after it's repaired. So your theory doesn't really make sense🤔🤷🏾♀️
Quality control has really went down. That's why I'm now sticking with vintage ONLY. Nothing made today can beat what has been made in the past. Vintage was made to last and it seems like things of today was intended to last five years at most. This is true with washing machines. It's to keep the economy going. Sadly but true. Have a great day my friend! 🥂🌹
Yes, I totally agree with that. I have vintage/older things that have lasted me for years. Definitely agree with the appliances. Refrigerators and washing machines used to last for 15-20 years. I bought a new shiny Samsung refrigerator that literally broke in a year and a half-unbelievable! Thanks so much for watching.
Seems defective. I would definitely ask for a replacement. Having to purchase a strap separately for such a pricey bag is nuts. I hope they do right by you.
Thanks! Sorry for my late reply, I just saw your comment. I took it into Dior, the manager looked at the bag and gave me a whole brand new bag I was shocked. I was expecting them to send it out for repair. Great customer service from Dior.
Very true, things were made to last in the past hence why people sometimes go for vintage. But Louis Vuitton and Dior are under the same parent company, LVMH. The luxury giant does not care about production and quality as much as it focuses on branding, marketing, and diversity of product range. That could be a hint to why both the bags you mentioned have started to have problems.
Yes, so true unfortunately.
Lisa you look GORGEOUS today. Dior needs to make things right for you. Don't take it to a cobler. It's not for you to fix they need to. xoxo Wendy
Thanks so much Wendy! Yes, I was so happy with the customer service I received at Dior, they totally did the right thing
That color is gorgeous on you ,you're really bringing the spring in very pretty🌺🌸🌼😊
Thank you for sharing honey. So informative. Sorry that you are having trouble with both. I was like “ aw man, what a beautiful set” they go so lovely together. The strap was like a perfect match to a stunning bag. I’m sorry about that. But it good that your SA will help. 😘
Few months ago I bought the white saddle bag and a shoulder strap. Had issues with both, small deffects. Went back to Dior and they replaced them. I love the bag, but I don't find it so comfortable to wear.
I have several original designer bags including Moschino, Fendi and Dior. And they ALL have quality issues 😕 it’s very upsetting to pay the full price on these.
Mine did the same. I totally removed the short leather strap and carry the saddle with the shoulder strap,.
Wow, really? That sucks😣
Hi!!! Thanks for always sharing, there is another luxury lover on here with the same issue. I hope they can just give you another handbag!!
I'm so glad they switched out the bag😘
And about the Pochette matis Louis Vuitton supposedly fixed their issues I got mine this last year and it has been great so far no issues. when was yours made? If it’s made during the time were they were having issues they should just replace the bag for you! ❤️❤️❤️
Thanks for the insight! Your skin is beautiful!
Hi there, sorry for my late reply. Thanks so much for the compliments on my skin. Thanks so much for watching😊
That's unfortunate. Take it back to Dior immediately. That's crazy!!! What's going on with these luxury fashion houses? They charge so much money for it to be defective! I'm so disappointed. Sorry hun.😡
Vintage is the best right now! So annoying when we spend so much on a bag!
So true. I was more than annoyed
Omg I gasped & covered my open mouth with my hand LOL. I have the mini saddle bag, I purchased it about the same time as you. Mine is still in the box, I’ve been waiting for the strap. Strap is finally arriving today! I posted up for months waiting to get my hands on an oblique strap *WITHOUT* medallions. MONTHS GIRL.😂
You & Your Bag Look Beautiful As Always 💕 Have a Lovely Week.
Oh wow. Did you get your strap and finally start wearing it with your new bag? I still love mine even with the issues I've had with the bag and the strap. I received a bag yesterday that has been so hard to get so I know the feeling. Enjoy your new bag and thanks for watching
This is so disappointing about the bag and the strap issues. It is such a beautiful bag. I hope they replace both for you. They need to improve their quality control. Thank you for letting us know about these issues. You look great!
That’s so maddening! I would take both into Dior
The prices are going up and up each year. They are testing how much they can charge and we keep buying. Yet , their quality is going down with time.
A 3000 dls bag should something to keep and last for life.
Hi there. Sorry for my late reply. Yes, I totally agree. Prices increasing but quality is decreasing. SMH
Hello new subscriber! I have the same bag I got it for Christmas 🎄 i’m using my Louis Vuitton shoulder strap that I purchased separately on this bag it has LV pprint on one side and black leather on the other I’m tempted to get a Dior strap pre-loved . Did Dior fix the issue? I can’t believe that came undone I’m going to be careful with mine now! I am always extra careful with my luxury handbags wishing you the best I hope you can get that issue fixed even if you go to a leather cobbler they should be able to run some navy blue thread through there just make sure it’s a reputable person who has done many handbags! It looks like I heard you mention it in the video❤️Dior should just give you a new bag!
Hi there, if the mono print at the flap and bag doesnt align does it consider as defect? I not sure if i should bring it back to exchange but seeing urs i think dior does it for most of their bag?
Yes, I guess the print is closely aligned but not exactly. I don't think my vintage one is perfectly aligned either.
Hi I just saw your video, I have the same exact problem with mine with the thread, I was so annoyed because they didn’t offer to exchange but to send it away for 2 months !
Aww, so sorry to hear about your bag. I took my bag into Dior and the manager exchanged it on the spot for a new one. I was surprised as I was expecting them to send it out for repair. My SA was even surprised, he said that rarely ever happens. Perhaps it was just my lucky day. I hope you get your bag returned soon
Oh no....I’m so sorry that happened to your bag.
Omg this is horrible!!! I just want to cry😭for you
Yes, I was a little devastated but they did switch it out for a new one. I was so happy😊
They will definitely fix it. Simply reach out to Dior regardless of how long you’ve had it. With LV they will always fix the bag even if you purchased it used or vintage but you may have to pay a few dollars.
Definitely have Dior fix it instead of an independent cobbler. These fashion houses tend to "void" warranty if their products get worked on by anyone other than their craftsmen/women
Mmm i not sure but omg do check before the sa put the item in the bag for your purchases. It happened to my cousin she check all fine but the sa gave her a defect bag. She only notice few weeks later when she wanna use it.
Wow! 😲 I’m stunned your bag is having issues
Wow, 😲 wow 😲 that separate strap is hella expensive for it to pill up like that
I’m so sorry ☹️☹️☹️
Hi are you sure is real Dior ?if it is you already know that they will replace it !
Nowadays these expensive bags and cheaper bags all made in the same factories. You’re paying for the brand and that’s the truth sadly. Made in Italy means it’s being made in a factory soemhwre in Italy by migrant workers. Women pay thousands of dollars into these fashion luxury houses. Wake up women....it’s all a scam. Buy a cheaper bag or a close duplicate of the bag if you like the way it looks.
loving your videos, just got this bag, im worried now
video starts at 4:36, and Dior has great customer service, they'll probably fix it
Yes, thanks. They switched out the bag and gave me a new one. I was totally happy and satisfied with Dior's customer service.
Bummer!! In the words of the late great Whitney Houston - “ahh hell to the naw!” That’s not a good look. I’m sure Dior will handle it and with quality service. Looking forward to the update on this because it’s one of the bags I really want.
I was so happy that they replaced the bag
Question, are the leather straps navy blue or black?
Hi there, the straps are navy blue☺️
Love that coral color top on you. Ask for a brand new handbag since it's been less than a month since you purchased it.
Thanks. Sorry for my late reply. Yes, they switched it out for a new one👍🏾
Still watching. Lisa you have BARELY used the bag and the strap. It should NOT be piling. That sucks. That's not happiness. The quality should be much better. You should return the new bag and keep the vintage one you have. xoxo Wendy
I hate to see you having issues with your bag and strap. They are both beautiful though.
Did the bag come with the scarf ?
Hi there. No, the scarf was a separate purchase.
Amei todas as bolsas lindas e de muito bom gosto.Parabens 😍 #Niceshopx😍
Oh on you just brought that bag, I'll take it back maybe they can exchange it since you just brought this bag it's still new it shouldn't be doing that.
Hi Girl, sorry I'm just now replying to comments on this video. I took it into Dior and they switched out the bag. I was elated🤩
Hi Lisa, sorry about your bag and your belt. Designer items are not what they used to be. This is why I buy vintage bags. They are better made and stand the test of time. Everything now is mass produced and a designer name is slapped on and sold for an exuberant amount. Karl Lagerfeld once said in a documentary how overpriced luxury items were, and women are willing to pay it, even if they are made of everyday household items. He laughed. Get Dior to fix it. You can find the date of when you bought this bag by going back to your yt video when you unboxed it. :)
Hi Marie, sorry for my late reply. Yes quality has declined on so many of these brands lately. I'm really happy with all the Coach items(bags, shoes, wallets, etc). Such great quality without the huge price tag.
what color for the embroidery and leather? navy or black?
Sorry for my late reply. It's navy blue
Unreal. That’s not even a part of the bag that will see heavy wear.
I know. So crazy. Don't know how it happened
That bag is gorgeous and way to expensive for that to happen. Get it fixed by Dior.
Yes I totally agree! I took it back to Dior. I was expecting them to send it out to be fixed, but they gave me a whole new bag right there on the spot. I was so happy. Great customer service👍🏾
Bought a replica a few years ago and snooty ladies would stop me in public to admire/compliment me. I die laughing every time... paid $100. #Hidups.
Oh noooooo 😫
I know, terrible but at least they exchanged the bag for me👍🏾
Wow sorry to hear that and that’s one bag I had on my wish list
Hopefully Dior will just give you a new one.
Yes, so glad they replaced it with a new one👍🏾
You definitely need to exchange xxx
I’m quite shocked at the poor quality of the strap 🤭. Shame on Dior.
Sucks! for the price, they should have a lifetime guarantee!
😩
Horrible!!! the strap was it used is it real give them a review 😭
What a number.
Wtfff in a month??
Yep, a bit crazy huh?
I think you did that so Dior send you other bags
Ummm. I'd never purposefully damage a $3K bag. Dior usually doesn't give you other bags they send your bag out for repair, then send you your SAME bag after it's repaired. So your theory doesn't really make sense🤔🤷🏾♀️
😞💋❤️
This site #hidups was introduced to me by a friend, thank you so much for saving me money and carrying such a beautiful bag
Wow sorry to hear that and that’s one bag I had on my wish list