Food Delivery Riders on Infuriating Customers and their Biggest Tips | Spill It
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- Опубликовано: 3 авг 2024
- #food #delivery #rider
Sometimes, the best part of a long day is when you hear the doorbell ring and it’s your food delivery 🔔 🍔 🍕 🍱
If you’ve ever wondered how food delivery riders feel about surprise birthday requests or how much they ACTUALLY earn, this episode is for you. This week, Raphael and Hui Shan tell us the best and worst things about delivering food for a living. Have you experienced an interesting food delivery incident? Share it with us in the comments below!
Read about it on 8 Days: bit.ly/8Days-FoodDeliveryRiders
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About Spill It: Spill It invites 2 guests of a specific industry every week to shed light on their profession and what goes on behind the scenes.
Disclaimer: The views, information or opinions expressed in this video are solely those of the individuals involved and do not necessarily represent those of You Got Watch.
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TIMESTAMPS:
0:00 : Intro
0:49 : Game Instructions
1:11 : What annoys you as a food delivery rider the most?
2:00 : True or False: Sometimes, I feel like eating my customer’s food.
2:47 : What are the worst kind of security guards you have met before?
3:35 : What is the food order that you hate delivering the most?
4:16 : What is one thing you would like to say to the worst customer you had?
4:57 : What’s the most you have earned in a month?
5:28 : What is the highest amount of tip someone has given you?
6:15 : What is an industry secret that non-delivery riders would not know?
6:53 : What are some misconceptions people have about your profession?
7:27 : Tell us your most wholesome delivery experience.
8:23 : In your opinion, which food delivery company is the best to work for?
8:55 : Tell us one of the most “roll-eyes” experiences you had.
9:49 : Share with us some interesting requests from your client.
11:25 : Outro
Featuring:
Rapahel @saint_raphaelangel
Hui Shan @camillenah.music
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THE ULTRAMAN IS SO WHOLESOME HAHAHAHHA
Haha, Raphael and Huishan's personality is so fire. Thank you for your services always. I just hope all customers can be more understanding too, and just wanna shout out to Huishan, yes, I'm one of the type that is very very happy to see my rider coming with my food!! I'm just thankful that there are riders who accept/got assigned to my order T.T they are literally angels for bringing your food to you?? Like hello, why some people so rude? :(
Exactly!! When i receive the notif that the delivery guy is nearby, i will wait at the front door already.
i love raphael he's so funny
"You think I take lighter and do the ice like that ah?" HAHAHAHAH
once the uncle who delivered my 3 drinks (don’t ask why 3 i was having a tough day….) spilt 1 and he was so apologetic about it, even offered to pay me more in return. didn’t accept the money because uncle really cycled rather far, was quite old and tired. he looked so scared when he called me to come to the door and said he had something to say to me. may have had a bad experience last time. hope people will be nicer to each other.
Tks for featuring our delivery riders! #notallheroeswearcapes
Yes! #notallheroeswearcapes
Lots of respect to food delivery drivers! Tks for the hard work it's not easy doing what you do. Sometimes there's some spillage, but it's understandable.
That pun! 👍
its so sad to see most of them being disrespected when they do such great work for us. whenever its raining i always tell drivers to drive safe. its so dangerous to rush them and put their life at risk. i hope everyone becomes more gracious and understanding. if drivers could, wouldnt they also wish they can deliver to you earlier so that they can move on to the next order? lets be kinder, everyone ❤️
I knew there are fussy customers, but never expected to be THAT FUSSY. 😠
Really can't understand why some customers are so rude to these delivery riders when they're making a honest living. We do need to be more patient and understand towards them :) Thanks for all the hard work and delivering our food whether rain or shine :)
it's crazy because i literally binged-watch this whole series of spill it because I always put myself in the shoes of the people working. i don't get why society tend to be rude over the simplest and dumbest shit. otherwise, keep up the good work! id love to see a spill it topic on retail (because i used to work in that industry haha), depression, students in general and maybe school lecturers if that's possible considering they might risk their jobs for spill it questions XD
No choice bro ... do have have a university degree or MBA? No ? The suck thumb lor ... People earn $8000 ..5 days week ... Work from Home ...
LOVED this episode! really had an insight of what our food delivery hero’s have to put up with :’) all i wanna say is thank you for what you are doing and you guys are doing great ! hopefully more people understands and have more compassion towards our delivery riders.
Thanks for doing the work you do!
Welcome
Thank you for all that you do! Appreciate this video to reflect the realities of food delivery.
Always appreciative of the work that all of you do! 😍
I love both of them . Very natural on camera and chill . Please invite them again
Thanks for the video! Always grateful for the delivery drivers; your service really means a lot to us. Never give less than 5 stars, even when the driver is annoying I prefer not to rate him lol
This episode is great
For those wondering which mini cupcake, it's TWELVE CUPCAKES becos their staff literally told me to not shake the plastic bag the slightest while walking becos the cupcakes will pop out of the tray (I was a customer, not deliverer)
It's high time twelve cupcakes change their packaging for mini cupcakes. Can't even hold the cupcakes properly, will flip.
The more you tell people not to shake the more people will shake. They should improve on the packaging la. 😁
Died at the chendol joke
This is damm funny haha and it gives us more insight into the industry haha
Frankly.."What an idiot" is really quite nice to describe folks like that horrid security person. How entitled and rude are these people?! >__< I feel utterly disgusted by people like that.
This is gold
Raphael is so funny!! Love it hahah Ultraman!!
Way to go… Ultraman!!!
They need their own yt channel especially Raphael for me he is so funny lmao
I got $50 tips from woodlands and I live in the area, heavy rain. Very nice guy sometimes it's heartwarming also, customer order another order of food just to give you one
i love this series!!!!
The last part is so funny
We need to treat all service staff with respect
Had a experience not long ago which i waited almost 1hr and a half for the food, best thing it was finger food.
I ordered during the peak hours so i know i have to wait, initial time was to wait 1hr which i did and it updated to wait another 20mins and keep in mind this was all happening with a kitchen is preparing your food.
just as i was going to message the rider, the rider actually message first and told me sorry about the wait but the kitchen is still preparing, this was already after the 1hr wait and the rider told me that the store people said what the guy said in the video - "cannot wait then cancel la".
Firstly calling the rider to cancel is indirectly calling the customer to cancel
which pisses me off and after the rider finally send the food to me, i tipped him and make a complain to grab about the store.
Food was hard like rocks and the ice already melted as i ordered bubble tea.
So clearly the store had already either prepared or just do a rush order to pass off.
And to make it clear, i salute the rider for waiting 1hr+ when he can get more orders which is why i tipped him, the whole ordeal is about the store.
8 months late, but the rider could ask for a long waiting time compensation and get some money. Also, a smart rider will not blur blur declare that he's already at the restaurant and wait for the restaursnt to finish preparing his order then he declare.
Because by not declaring, he can receive a secondary order from the corporate dispatchers and he can go there and collect it while the slowpoke merchant takes his own sweet time to prepare. That way he can fulfill more than one order at a time and earn more $
Source: I am a rider myself
Hah! I've managed to flip the mini twelve cupcakes just by walking home with them.
Ultraman's girlfriend's parents chancing upon this video: 👁👄👁
🤭
So cute!! We have lovely people all around us, let us treat everyone with more respect!
Perhaps food delivery riders should launch an online campaign against condo ban of riders. Condo management is never above our civil rights conferred to the people of the land EVEN if THEY ARE ABOVE THE LAW.
1) Maybe a petition to all food delivery riders to leave the food at the guardhouse if riders are not allowed to ride inside.
2) Condo management may argue that delivery riders are speeding, what about their own residents? Don't think they abide by their speed limit. If these condos feel so entitled, then they should not allow this entitlement to cause riders to lose time because TIME is INCOME for them.
The AIM of the online campaign is to appeal to all riders to leave the food at the guardhouse if they aren't allowed to enter the condominium with their own choice of transportation.
Cat tshirt and cat pants APPROVED
So funny. Ultraman! 😂
The Ultraman part is so cute
ultraman!
We had a good laugh on set!
His was fun, thanks guys
Wtf... Ultraman! The best BF ever. I'm sorry for the gf hahahaha
Ultraman...!! Made my day... Stay safe for both hero..!!
Thank you to all the delivery food riders for delivery our foods in safe. Ps: please be patience when waiting for the foods
Hope to get Raphael for my delivery!!
Crossing our fingers for you! 🤞
You'd stand a good chance if you're staying in novena area
anyone people laughing at delivery riders, they laugh at your bank account 😂
You guys should use Huishan for hosting! She can host and sing!
She got a very nice voice!
HAHHAHAHAH ultra man so cute la
I also from the Animal logo that can hop😂 The Best Company to work for so far. IMHO
Lol! So funny! Hahah!
It is an honest living. I respect delivery riders! 💜
Hais, they spilled the beans on the income. Oh well, now you know the secret of earning well from food delivery😂😂
OMG!! the starting already piss me off. How can people say that to delivery rider. cruel!!
He cycled 9KM from Novena till Chomp Chomp? What the heck? That's so far for an order.
Actually it's kind sad to call us security guard, it's kind nicer to call us security officers :)) it's kinda like one of my pet peeves when working in the security industry :)) but anyway, gr8 video!
HAHA OMG DAM FUNNY
The good fare rates of the past is no longer because of the oversupply of delivery people. Even if rates dropped, there will be enough who are hungry enough to work for lesser.
My ex agent from tcc, jia you bro
Holyshit food riders earn so so much, IN A WEEK?? 🥵🥵🥵
Delivery co may unfairly make riders compensate for foods delivered with issues. Unfair like they inform them only 2 to 3 weeks later when they have deleted the photo evidence of delivery
Long waiting time at merchant and customers want fast delivery time. When cycling, the soup houses in inappropriate containers and spills but customer rejects. Customers request fast delivery but there is long waiting time at merchant. Customers request riders to cancel orders. Of course riders will not cancel orders. Less orders to earn.
Respect
ULTRAMAN HAHAHAHHAH
I am a part time deliver rider and make delivers when i have spare time from my main job. But yes some custoemrs are plain assholes. I was asked to deliver food to a wrong address they input and they still rudely demanded me to send over to their 'right' address which was more than 10km away. I simply told them i am gonna call grab to settle this issue. So grab instructed me to dispose off the food (which i kept and ate myself without any remorse as the customer was an asshole anyway).
There were heartwarming moments too when i was caught in the rain and upon delivering the food to a customer's house, he gave me a bottle of water and a towel for me and helped to wipe me dry.
To customers: "Delivery riders (parttime/fulltime) are also humans and deserve respect). Personally, its a side income for me, so if the customer is gonna be an asshole, I dont mind being banned for a fews day to a week either. Your food will be better off in my tummy anyway LOL
Hahaha ultraman 😊👍
Is the security guard orang kaling?
I'm genuinely curious if flexibility is the biggest thing but need to work 6-7 days per week (which is crazy), doesn't that make it even less flexible than a 9-5?
9-5 if boss don't allow you to take leave how? This 1 own time own target. Don't need to answer to anybody.
There are some riders that only work peak periods. In the earlier delivery days where escooters were still a thing, it was quite achievable by doing just peak periods, lunch and dinner. Not sure if that has changed. Plus what the above comment said about OTOT so I guess in that sense it is quite flexible.
ultraman ha
Ultraman is so funny...
ราชาแมว is here
Hmm do they really earn that much?
Yea about being the customer and delivery person at the same outlet you frequent to, I can definitely relate to how staff at merchants treat me.
Places I have eaten/purchased at and delivered from include:
• Din Tai Fung
• Paradise Dynasty
• Swensen's
• McDonald's
• The Coffee Bean & Tea Leaf
• Starbucks (they treat me better both as delivery person and customer)
• Koi Thé
• LiHO
• MOS Burger
And almost always walkers like me get laughed at by riders, especially when I'm collecting frozen items like ice cream, saying that they will melt under breath. Very few say that they respect the work I do.
Ultraman! muhahaha lucky not SPARTA!
ULTRAMAN!
Customers aren't the problem, employers who don't pay a decent wage are the problem.
How to earn 2k a week what the
😂😂😂
Actually delivery riders earn a lot. So we should not look down on them but means we also don’t need to give them tips ma. :D Earn more than me leh
Ok la , if small tips or small change can give la
din know there r so many fuck up people that they experienced along the way.
Hearing to this I was far better customer 🥺🤍
Haha that animal is rabbit is it deliveroo
Hey friend. Deliveroo mascot is a kangaroo. Not rabbit.
lol. Rabbit. Need to go back to school to study some more la.
It is ok to piss off. Customers shouldn't complain to support because of ice melts. Request customer to put inside fridge. Far distance for cyclists.
Singaporeans spend the highest in the world to afford the vehicle just to do food delivery. This is comparing exact model with exact model
wow so the lady earns max around $8,000 a month.
Pales in comparison what the platforms are earning
@@gl1363 Cannot compare ma. You want you also can start your own delivery platform but you didn’t lol
@@saltandlightofficial I don't see the link between wat I commented and your response
@@gl1363 What you commented also has no link to my comment, isn't it? People like you complain that what people earn "pale in comparison to what platforms are earning" - so? What's your point? what janitors earn pale in comparison to what investment bankers earn, what IB earn pale in comparison to what ministers earn. What you responded also has no link. 🙄 Platforms and companies earn a lot because business owners and investors took the risk to set up a company, brave through intense competition and therefore obviously they earn a lot compared to riders la. So if you failed to understand what the link my comment has to your response, it is that it is irrelevant and quite frankly nothing to complain that platforms earn way more than the riders. Because it is difficult to set up a business and as long as they don't mistreat the people working for them, they are supposed to earn way more because with higher risks come higher rewards.
@@saltandlightofficial I believe G L is just saying that $8,000 is nothing to pay out to the delivery riders compared to what the delivery platforms are earning. The surprise or "wow" expression was unneeded since that sum pales in comparison. Wasn't a complaint lol
I always make an effort to thank my food delivery riders and tip them whenever I can. Erm I have tattoos but I’m a CPA. Doesn’t mean people with tattoos = people with no future and hey, you’re so lazy to head out to a point you need these food delivery riders.🙄 So who’s the “no future one” now?
The girl should have done online virtual music events like JayJay Lin
The lady's pay is higher than the guy who rode bicycle. What's her mode of delivery?
Are you allow to drink beer during work? Wow!
The vigorous rat firstly wash because mosque intracellularly explode besides a accurate jaw. encouraging, afraid guide
Almost all of them breaks the Active Mobility Act and SMM rules right?
PAB on pavement lah,
Cyclist on the road without helmet lah,
Whizzing in and out pavementroad at full speed lah,
Modified your PAB/PMD with throttle lah,
Smoke and litter anywhere they fancy lah,
Breaking COVID phase x SMM whatever rules lah...