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Joseph Pfeifer (Former FDNY Chief) on Leadership Through 9/11 & Emergency Preparedness
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- Опубликовано: 6 сен 2011
- KNOWLEDGE@WHARTON ARCHIVES: On September 11, 2001, New York City Fire Department Battalion Chief Joseph Pfeifer saw the first aircraft hit the North Tower and radioed the alarm, the first FDNY fire chief to take command. Today, Pfeifer is the New York City Fire Department's Chief of Counterterrorism and Emergency Preparedness and a Citywide Command Chief. Wharton management professor Michael Useem talked with Pfeifer recently about his leadership during the 9/11 rescue efforts, what firefighters in NYC and beyond do to prepare for the unexpected, and lessons learned in leadership and crisis management.
#firefighter #fdny #crisismanagement #emergencypreparedness
More on this interview: knowledge.whar...
I'm in love with this man, the way he explains things, he's talking from his heart.......and he didn't even mention that he jumped on top of the French camera man to protect him when the north tower collapsed. Maybe it was a small action, and usual for firefighter but it tells a lot about someone... he's a hero
true
He’s a great human being; I’ve never met him, but I have the most respect for him.
Your right, I saw the video. He was willing to give his life, if necessary, for a french guy just doing a documentary on firefighter's. He knew right off the bat it was a terrorist attack too. He saved countless lives that day.
He's a true hero, along with many, many more.
That's exactly how I feel too, Im so in love with him.
He's so gracious and humble it reduces me to tears, just a beautiful soul.
I've been following him since a year after September 11th when I saw the Naudette brothers film.
Chief Pfeifer:
An intelligent leader
A scholar
A gentleman
A role model
Very approachable willing to help others.
The world needs more people like him.
You are absolutely right about that!
A coward and a liar
I can say I had the honor and pleasure to meet this man and Jules on the 10 year anniversary of 9-11.
He exemplifies what a chief is supposed to be.
I am just now seeing this in 2018, this gentleman that I would want in my corner. Obviously I know the footage I know the story and all that but to hear him tell it like that in a calm cool voice, it's like you're right there. God bless him and everyone else involved, and those that lost their lives and the fireman that tried to help that lost their lives, again I hope they're all resting peacefully.
I would love to meet him but I think he looked better with a mow and I reckon he's good looking
I would love to meet both Pfiefer and the Jules brothers, great human beings.
I have watched the 9/11 documentary made by the Naudet brothers. I've always admired this man for his ever calm and determent behaviour which he displayed even at 9/11's most desperate moments. Hats off to you Mr. Pfeifer.
Chief Pfeifer is a Great American Hero !
Love that film. They were acting like a bunch of kids and then had to grow up quick
Chief Pfieffer to you
Great DVD, I have it too.
@@beverlywest9779 I do too. Its crazy to watch how everything suddenly goes berserk. The guys are spending the summer fighting the occasional fire and acting like a bunch of kids, then all of a sudden they realize that reality has hit them, hard
He’s an amazing guy. So humble, calm, & well spoken. I watched him on camera from the gas leak on the street all the way through the fall of the second tower. A true hero
Had the pleasure of meeting Chief Pfeifer a few months after his retirement. What a great man he is.
Joseph Pfeifer did his job well that day a true fire fighter and Chief i have a lot of respect for him God bless his brother that didn't make it may he rest in peace.
I've always been amazed at how clearly spoken and calm this man is.
Full respect to him
What a beautiful man he is. His humbleness and quiet manner are so dignifying. We tend to overuse that word, up to the point that it seems somewhat devalued these days, but he really is a true hero.
I've led soldiers into battle, and lost brothers in arms, but none of that compares to what this hero went through that day. 🇺🇸
He epitomizes the FDNY. He is a blessing to the Department, may god bless him and every brother out there "running in as we run out"
This is exactly the kind of person you want in charge of a bad situation. I understand why his people would follow him into a hallway. There is a documentary that follows his firehouse on 9/11 and it is absolutely amazing. Be prepared to cry. It's a lot, but it is absolutely something that needs to be seen so we don't forget.
Chief Pfeifer was an absolute professional in the North Tower during 9/11 I hope they have a plaque for this man every firefighter should look up to Chief Pfeifer.
From the moment the plane hit the building - which he witnessed with the camera crew who captured the first plane hitting the WTC1 - he knew this was bad, but he was immediately on it and ready to help however he could. A true leader and a hero in my book - great example of a dedicated leader and a man who loved his men and loved the citizens of his city. I'm proud this is the kindof person that we have to look back on in history of this event.
The firefighter who stopped on the 9th floor to redirect other firefighters was Chief Pfeiffer's brother.
13:41 that lieutenant he's talking about is his brother, Kevin Pfeiffer, he died alongside his team, Engine 33
"Leadership is not about giving orders, it's about sharing the danger." Now, this is a powerful phrase that should be remembered and implemented across all levels of leadership!
Is “leadership “ abandoning your post while investigating a gas leak in a NYC street?
This is a man I have admired for well over a decade, from the documentary but just throughout his career from that point forward...all the way from Canada. He truly found a way to take any personal trauma he must have had from that day and channel that onto forward momentum toward preparedness.
Thank you for updating us on Joseph Pfeifer. With so many firefighters sick after 9 11, the ones we feel close to via the documentary, it is nice to have an update about their condition and life now. I believe every firefighter to be a hero but the ones we watched from our living room, workplaces, stores, listened to in our cars on that unforgettable day will always be in our hearts and minds.
If I were to create a true hero from scratch. You would come up with Joseph pheipher
Hi Chief, I live in Australia and just wanted to let you know that you are a real hero and helped many people that day in September as well as losing your brother. May God bless you and your family. I too would follow you. I have wondered for 10 years whether you stayed in the Fire department after 9/11. I guess I have the answer when I found this video.
Val
Sydney Australia
Very proud of you Chief...the city is in good hands!
Watching Chief Pfeifer in the video done by the two french brother's was very inspiring. He is a amazing man that kept cool, calm, and collective in the face of such disaster, (being first on the scene). God Bless you Chief Pfeifer, the NYFD has one of the best!
Excellent!
The calm, thoughtful demeanor of the Chief in this video was also on display on 9/11/01. I have listened the FDNY radio tapes many times. While others are screaming into the radio in near panic, the Chief (who was Battalion Chief 1 at the time) sounds in control and decisive, which I'm sure was reassuring to others.
FD343NY Never Forget
Signal 5-5-5-5 has been transmitted...
Mr. Pfeiffer's low-key and calm demeanor seems to make him the perfect person for such a high-stress job. I love watching his interviews bc we could all learn a little something.
I have a huge crush on this man: his strength his demeanor and ability to keep calm everyone around him. I watched the documentary by the nauget brothers , sorry if miss-spelled, his leadership is admirable dont get me wrong everyone was a hero. He saved his company they all survived
Chief Pfeifer is such an inspirational figure and a real national treasure for stepping up to the plate and saving lives on September 11, 2001. I really hope this man gets the Presidential Medal of Freedom because he has definitely earned it.
This man just emanates character.
What a great job he did. You are one of my heroes Chief Pfeifer! The whole FDNY is also! Even at age 28! You all moved me to want to join the fire department. I'm really proud of what you all did that day and everyday. Even if you all felt like you failed. But you didn't. You all tried extremely hard! No one expects anything else from you all. I'm so proud to call the FDNY my hometown fire department and the best fire department any NY'er could ever get. Never doubt my respect and support for you all.
I have great much respect for this man.
This FF J Pfeifer is such a calm and gentle soul. I would love someone to tell him. I’m so sorry he lost his brother. His character and mannerisms are kind and compassionate.
17:54, He is absolutely correct. I work with a nurse who was working a night shift at a hospital in Nairobi Kenya and he watched it all unfold in that Hospital waiting room on the other side of the globe.
I have seen this video quite a few times. I love and respect this Chief. After being a Firefighter for 27 years, one thing sticks out every time I watch this. The Chief says " The airplane didn't knock the building down. Fire did. He is correct fire did cause the building to collapse. However with his knowledge and experience he knows that the normal contents of those buildings plus plane fuel which is mostly kerosene, there is no way that combination will create a fire hot enough to melt protected concrete and steel. Not to mention the molten rivers of liquid steel that the Firefighters reported seeing in the days and weeks that followed. May God bless the 343 FDNY members that gave it all on that horrible day. So Sad! Police and EMS lost so much too and then there is the citizens. FDNY has lost many members since this happened due to exposure to asbestos/smoke and other chemicals/ect. My heart goes out to everyone of them.
at 17:00 he is talking about his brother #RIP LT! He is one of the best Chiefs of FDNY
Mr. Pfeifer is one of the all-time biggest heros. I'm on on the verge of ordering his book on 9/11. Footage I've seen of him DURING the attacks on 9/11 (see Naudet Documentary), the professionalism and unbelievable calmness he showed that day of intense stress, saving so many in the process. He lost a lot that day, but he continued with grace.
Thanks for uploading this. Great interview! Chief Pfiefer is tops!
Absolutely love this guy he stud out on 9/11 he leads all that day true leader 💪 enjoy your retirement you deserve it
desde Argentina ,mi admiración al jefe de bomberos!!! un gran hombre 😍
This man is a gentleman and a hero to me .
You’re a fake plant 🪴💩🪴💩to me !
Mr Pfeiffer u are also a big hero! God bless you my hero 🙏🏼😊❤❤
His younger brother kevin died saving other firefighters 🙏🏼🙏🏼 what I mean is that instead of saving his own life he cared more about the other firefighters and people so he died as a big hero he tried to evacuate his engine 33 fireman because up top impact radios weren't working. 🙁🙁 he and his man died as heros
The big gift that Chief Pfeifer has a a leader is judgment. He saw that the plane aimed at the building. He was the first to give evacuation order to firefighters. He understands the effect that situational stress has on the teams and what to do about it. You can't learn that stuff. You have to be born with it.
The lutenet from 33 was his brother Kevin
Yes he was
Sadly Kevin died trying to reroute firefighters to a more passable stairwell on the 9th floor
Great video. Incident commander being calm is paramount. He knows how to command and control. Great leader.
A garbage man don’t scream and lose control when they see garbage.
Thank you Chief Pfeifer, thank you. We can see that a part of you died that day, but we can also see it was a rebirth for another part of you.
Amazing battalion chief / firefighter! I do have an enormous respect for this person.
This is a man of integrity and character. Compare him to the politicians in recent years in the USA. Chalk and cheese.
This guy did his duty from the firrst second
I saw a documentary a few weeks ago that showed some of Jules Naudet footage of you and I could not believe how calm you were in that terrible situation. Yes in many sectors, communication needs to improve further. We are all in this together and need to be able to reach each other when in dire need.
Just ordered his book so looking forward to no doubt a great read x
I’m bought a copy for every toilet, just in case of an emergency
REAL HERO!God Bless you chief
Chief Joseph Pfeifer fun fact was responding to I think a gas leak when he witnessed the planes. He was one of the first it, if not the first, to report the incident on Fire Manhattan Frequency.
Is my hero.
He's right about "information-sharing" that day.
While FDNY was climbing up and down stairs, blind, NYPD had a perimeter around the complex and a helicopter in the air, able to see everything.
While FDNY was inside, and got no word of the towers collapsing, NYPD knew right away, from the air!
NYPD didn't tell FDNY this fact on a radio, ever; everyone just found out on their own.
Yes, instinct kicked in, and everyone just used their eyes, ears, and feet on the ground, but some immediate #knowledge-sharing would have made all of that groundwork that much easier, especially for FDNY, who were operating blind. :'(
i love him too a real great guy
I'd follow that man also.
If the U.S. had them, Joseph Pfeifer should/would be awarded an American Knighthood.
That honor has been tarnished
Pilots use different checklist to sort out how to respond to the situation at hand........................
He was just going along for a tv crew and a new guy was training. they were just using a meter to ck gas in grains in the street and the first plane hits first tower about 3 miles away.
Inspirational from an English fire fighter
This chief and the other men were inspiration. Does anyone know the name of the French brothers documentary. I have seen it before several times, but am having an impossible time finding it. Thanks. God bless America!
T Thompson Jules and Gedeon Naudet
T Thompson they've stopped releasing it after CNN obtained the rights to the documentary originally titled "9/11". the only way to get the original is the order a used copy on amazon. that's what I did
Go on RUclips and watch 911 ten years later and it's the documentary.
ruclips.net/video/dqeo_a2VEp4/видео.html
911- is the name.
Salute 🫡 Sir
I know thousands were lost that day and now hundreds if not thousands have died since due to related illnesses but im so sad to hear he ordered his little brother up the north tower and never seen him again 😭 i know that haunts him
The firefighters in the North tower did not needed to die... They had plenty time to get out... There was horrible communication?
The communication was awful as the antenna on top of the tower was compromised plus their radio coms weren’t able to talk to each other clearly . So when this chief told everybody to evacuate after the first tower collapsed a lot of firefighters didn’t get the message 🥺
In the Naudet movie, why does he vanish around 10:30 a.m., and never get seen or mentioned the rest of the day?
That wasn’t a movie , it was propaganda
@@Matt-pt6rl He's still missing that evening, as their boss, when all the rest of them are back at the firehouse. Crying and hugging and saying 'yay we ALL made it' - and he's nowhere to be seen!
Because he was complicit in the deaths of his fellow firefighters
@@Matt-pt6rl That's the significance of the scene in the TV room where they're watching The Godfather Part II. We hear the most famous line of FORESHADOWED FRATRICIDE in film history: "I KNOW IT WAS YOU, FREDO."
Is it just me that has a fancy for this man ❤😂
All the fake plants love him 💩🪴❤️💩🪴❤️💩🪴❤️💩🪴❤️💩🪴❤️💩🪴❤️
Hero
My aunt saw the 2nd plane hit that morning
ファイファー隊長、
髭を剃っている❗❗❗
やはり、911 の 事態
犠牲者追悼の影響なんかな 。
日本人が 丸坊主 に するのと
同じように。
Why didn't he mention the coincidental filming of a documentary of their typical day in a New York fire dept? This documentary captured the only footage of the first plane hitting the North Tower. It seems strange to me that he would not mention that.
He doesn't want to draw attention to himself, he is a very humble man.
He was a lil focused on doing his job instead perhaps?
Fuck yeah lol
Joseph Pfeifer lost his Brother (chief aswell) on that day.
Sir the WTC were not brought down by Fire.
His brother was a LT. (Not chief)
+NCFB4Life33 a huge step for the mankind. thanks alot NCFB4Life83
huge difference between the two. wouldn't suggest you posting something if you don't know what your talking about ;)
NCFB4Life33 still huge one
He was LT not chief
He is thinking about not too say anything about explosive was going on. Wow. Everyone is saying that they hear the explosion. But not him
It didn't come down by fire, they heard boom boom sounds, then a firefighter said it looks like a bomb went off in the lobby, the plane crashed 80th floors up the lobby shouldn't look like that, plus all the smoke pouring out of building means no oxygen, so the fire wasn't burning hot enough to bring down building, I can't stand when we see with are eyes an someone will tell different, I don't know the man's ranking, he should be fucking hostile, loosing his brothers
So he's a liar?
Ever hear someone describe a tornado as sounding like a freight train running through the middle of town? Or the town looking like it had been leveled by a bomb?
Boom boom is the sound of the floors pancaking on eachother
He was the first team of firefighters to reach the lobby. He witnessed the lobby which was destroyed. He saw a couple people that were on fire in the lobby. He heard the explosions as the first tower fell . Yet he says fire brought the tower down. No wonder he's been promoted..
Joe G He n his company were the first to arrive on scene. That couple in which you speak of were in the elevator when the jet fuel ran down the shafts. Windows in the lobby were blown out due to the explosions.
All I'm saying is that many witnesses changed their stories to accommodate the official story in later interviews. I.e. Barry Jennings. So 3 steel buildings came down near free fall acceleration dues to 🔥....yeah uh huh ok sure...funny how 3,4,5 and 6 took the brunt of the debris yet the their steel structures remained in tact. But 7....lol the biggest joke of the whole event. Just follow the money......
He says connect, collaborate. And coordinate. Yea all 3 of those took place alright. He seems like a nice guy...but he doesn't seem like a guy with any conviction or faith in his own words. Like many others who remain silent and play along with official story so as to keep their lives safe and their pensions and future of their families.
no explosive. wow. that is the best video. well he has to say that. no lobby one of the fire boys say that one of those Building is going to blows up. remeber a fire fighter with broken nose. !!!
Yes, he had to support the official story of 9-11 or else he would not have been promoted. He would have been sacked ... or worse. 9-11 : Inside job.
9/11
I have to disagree with him saying that the wtc was brought down by fire no that was brought down by a bombing demolition
ryan-I too disagree.. Erik Lawyer[another nyc firefighter] made a video explaining some of the anomalies of 911. Rudy Dent and Patrick Dillon[first responders] are also critical of the government account.
ryan kostick No evidence to back that up. These guys know how dangerous high rise fires are - they tried to prevent the twin towers being built in the first place. Far too dependent on steel without concrete. They knew that they’d have to eventually deal with a fire and they knew it wasn’t going to turn out well.
ryan-i agree completely.. neither fire nor the alleged airliners brought down the towers..i'm certain that some sort of explosion was involved. nuclear physicist dmitri khalezevov , on you tube, presented a reasonable explination-mini nukes in both of them.
Yes they did. Maybe you're not aware that people survived the North Tower collapse
@@melvynsngltn27 I ain't that stupid I know people made it out of the North tower dumbass the towers were brought down by the US government with thermite and it was physically proven on other videos I know what the hell I'm talking about why don't you do your research and actually watch as a towers are burning on one of the towers you see Sparks fires do not cause Sparks as long as I've seen fires and whatnot ivy and I was even involved with a fire department
I don't believe him when he said, at that time he thought the plane was aiming for the building and that he thought it was a terrorist attack.
He said as soon as the plane hit it looked like a deliberate Attack. Its on the naudet brothers docu
He literally says in the documentary after he witnessed the plane hit?? Watch the documentary he literally says it in 4k
🤡
Lol there’s video evidence and the recording are saved of him making that statement on the radio as he was heading to the tower. Nice try tho
So sad. How much money or bad influence does it need to bring such a brave man down? His explaination really seems to bother him,but not in a way he regrets it,but in a way he has to tell so, he had to do his job,but he doesn't like it. I guess he is under the pressure of the s*ndicate. He will loose more of his life if he tells the truth instead of loosing his honor by telling the lie he was told to tell
the reason he may sound "bothered" might have something to do with the fact that the Lieutenant he was talking about on the Ninth floor directing firefighters to a safer stairway was actually his brother Kevin who died that day when the tower collapsed.
He says “we heard the plane and saw it actually aim and hit the building”. What a crock of $&@21”;(!@&!! On the video the French fella was taking , the French fella is across from him at his own vantage and these other fellas are looking at the sky and all over. The video guy HE aims his camera to the building Wtc and holds the aim. THEN in half a hair second you can’t see that fast something explodes the building. You have to rewind the video over and over and over on the 6th time I STILL can’t tell what exploded !!!!!
And this pie feeder fire chief says “we saw the plane aim and hit the building. AIM. ???? All anyone knew was there was an explosion.
What a lie!!! Fire his bottom!!!
🤡
What an absolute 🤡 you are .
@@ellabella6099 what an absolute fake plant you are 🪴💩🪴💩🪴💩
So this fella is saying he knew as soon as there was explosion that this was a terrorist ? Well, now how did he know that please? From the scripted story he was repeating? The problem with these actors is that they’ve never experienced the role they are acting and so it’s easy for a real life person who’s done these things to say what the hell ! You’re are very very bad actor my dear!
Except this is real life. And a real life serious critical criminal thing they’ve committed! Were not here to play George Orwell 1984 jokes.
So what do we do with these types of criminals? Strip them of their ranks, their property and........reverse all the assets they may have profited out of these lies.
It’s a disgrace.
Are you an idiot? He saw the plane steer directly into the building and knew it was done on purpose. Anyone who has seen the video can tell that the plane was flown into the building on purpose.
Watch the documentary… after the plane hit he says he looked like a deliberate attack… you sound so fucking stupid… it’s literally in 4k…
You're ill in the head
Ugh he knew because the towers had been targeted already in a bombing in the 90s and it was widely feared that the terrorists had more plans. And it’s not scripted. He was there. There’s video evidence of everything he is saying. And also the only reason it SOUNDS scripted is because this man has been asked to tell this story 1000s of times over the years so yeah of course after the 999th time telling the same story, it’s not going to sound as raw as the first time
@ritanovielli3503 stop insulting Chief Pfeifer! As the writers before me stated he was there! As for many people on this platform same goes for you: if you don‘t have a clue just hold your mouth.
In ⌛1979 ⏳I had a terribly vivid dream of skyscrapers falling in N.Yk. Then over the years I had dreams of standing at the base of the Statue of Liberty looking over to Manhatton, but I was climbing up and down large rocks and boulders around the base of the statue. Now I understand those dreams. I refused to never step foot into N.Yk because of those dreams. RIP to all the ♥souls♥ that died.
Absolutely tragic and horrific. Was and still has, an effect on my life too.
I had a dream about a fake plant🪴🪴💩💩🪴💩🪴💩, you were in it
😢😪😢😪😢😪😢😪😢😪