Hi Tom, an organised friend of mine has an A-Z accordian-style expanding folder, in which he keeps all his user manuals (alphabetically by name) and staples the receipt to the booklet. Quite a good hack!
That's a great idea...i keep mine in a bag in a drawer with other receipts but have to sift through them all if I need one your friends idea is much better.
Thorough review of the process Tom and very detailed , thx for sharing this. I think the service department has a contract with ups , to deliver all these returns at a bottom price , therefore its probably a lower priority for ups. I get your frustration when instructions arent read or followed. I Also think a lot of ppl wouldnt even bother starting the rma process because of all the hassle , and making video and sending out , for less tech savvy persons not an easy task
Hi ddjazz Thanks for the kind words...yes I think you are right ...alot of folk want bother doing all the taking pics etc ...especially if it nearly 3 years old and an inexpensive item ... at least it does work when needed .
Thank you very much for taking the time to show us this process. I have only had one Lidl product go wrong and it was straight out of the box so I took it back and got a refund without any issues at all which is very good. But I have a few Lidl gadgets and cleaning products now so it’s very nice to hear they have a good refund or replacement service. Thanks again
Thanks for the thanks Gregg...yes its much easier if it goes wrong within 1 year ...IE getting a refund at the store ...but as shown even up to 3 years they do stand by their warranty even if you have to send emails and and vids etc.
I bought 2 garden benches and theyre both starting to degrade and crack. Just checked when i bought them - 3 and a half years ago. So i guess im screwed. I would gave thought theyd last longer though!
If it was below £10 I probably wouldn't have bothered but all I had to do was send 3 emails so it wasn't much work....plus £18 is £18 and I now have a brand new razor I can give to my grandson I was curious as well to what the claim procedure on a nearly 3 year old item was as I had only done it once before a few years ago on a drill and I did that via a phone call....I thought it would make a useful video as well. PS I got your message about the lidl shirt but wasn't sure what it meant and I cant find it now.
Hi Tom, an organised friend of mine has an A-Z accordian-style expanding folder, in which he keeps all his user manuals (alphabetically by name) and staples the receipt to the booklet. Quite a good hack!
That's a great idea...i keep mine in a bag in a drawer with other receipts but have to sift through them all if I need one your friends idea is much better.
Thorough review of the process Tom and very detailed , thx for sharing this. I think the service department has a contract with ups , to deliver all these returns at a bottom price , therefore its probably a lower priority for ups. I get your frustration when instructions arent read or followed. I Also think a lot of ppl wouldnt even bother starting the rma process because of all the hassle , and making video and sending out , for less tech savvy persons not an easy task
Hi ddjazz Thanks for the kind words...yes I think you are right ...alot of folk want bother doing all the taking pics etc ...especially if it nearly 3 years old and an inexpensive item ... at least it does work when needed .
Thank you very much for taking the time to show us this process. I have only had one Lidl product go wrong and it was straight out of the box so I took it back and got a refund without any issues at all which is very good. But I have a few
Lidl gadgets and cleaning products now so it’s very nice to hear they have a good refund or replacement service. Thanks again
Thanks for the thanks Gregg...yes its much easier if it goes wrong within 1 year ...IE getting a refund at the store ...but as shown even up to 3 years they do stand by their warranty even if you have to send emails and and vids etc.
I bought 2 garden benches and theyre both starting to degrade and crack. Just checked when i bought them - 3 and a half years ago. So i guess im screwed. I would gave thought theyd last longer though!
Hi Tracy...yes I suppose you are right...I would send them an email anyway and see what they say ...they may do something for good will.
That's really cool. Lidl do some good stuff and im tempted to get one of their razors. How's the battery living up?
Hi Blackmamba...The battery is fine...I use it regularly and it still lasts ages and charges fine.
Evening Tom - No. 1 fan.. but is this worth this???
If it was below £10 I probably wouldn't have bothered but all I had to do was send 3 emails so it wasn't much work....plus £18 is £18 and I now have a brand new razor I can give to my grandson
I was curious as well to what the claim procedure on a nearly 3 year old item was as I had only done it once before a few years ago on a drill and I did that via a phone call....I thought it would make a useful video as well.
PS I got your message about the lidl shirt but wasn't sure what it meant and I cant find it now.