Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi I have same model but I don’t have paper jam problem, I have paper loading issue even I have loaded lots papers but when I print any document it’s not loading paper to print . Kindly someone help me thanks
When sending more than one sheets to print, the printer prints the first page perfectly, but when pulling the second or any other, it folds the sheets and doesn’t print as the first sheet.
Though a bit long and repetitive, this video definitely showed where to look for all those little bits of paper that jam the printer.
+Charlie Bess I am glad to know that the video was useful to you.
Life saver. Had to copy the grandkids school schedule. I didn't know the back came off.
+Michael Palmer I am glad to know that the video has helped you fix the issue.
Thank You
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Thanks friend really really thanks ☺☺☺
+Khuram Shehzad I am glad to know that the video has helped you fix the issue.
Thank you very much o solved my problem from your video
+Ahmed AL-Khalifa I am glad to know that the video has helped you fix the issue.
thanks gurl. really helpful!
+Jun Daniel Ablaza You're welcome. That's great to hear!
Thank you so much
+Bill Brie I am glad to know that the video has helped you fix the issue.
Thanks sirr
+PT. Endo Jaya I am glad to know that the video has helped you fix the issue.
Muchísimas gracias!!
+Ignacio Gias You're most welcome. I'm glad it was so helpful.
through out from window thanks
+Mohammed Sohail I am glad to know that the video was useful to you.
Hi I have same model but I don’t have paper jam problem, I have paper loading issue even I have loaded lots papers but when I print any document it’s not loading paper to print . Kindly someone help me thanks
+Зеесхан Ахмед Please perform the steps mentioned under this document to fix this issue: bit.ly/30mdlcD
Muchas gracias por la información, pude arreglar mi impresora.
MARIA CONSUELO GONZALEZ DE MUÑOZ You're welcome!
When sending more than one sheets to print, the printer prints the first page perfectly, but when pulling the second or any other, it folds the sheets and doesn’t print as the first sheet.
+Eleazar Tobar Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3OC30jH