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Hi, thanks for your interest! Here is the credentialing checklist and FAQ sheet: static1.squarespace.com/static/5ef2b9508b0c8734a4d9ca41/t/6489e4d575d4f104d543c992/1686758615302/AZZLY_Webinar+Guide_Final.pdf

Hi @abesmil, head over to azzly.com or email us at hello@azzly.com and we will be happy to assist.

GPI stands for Global Payments Integrated. That company is a preferred vendor partner for AZZLY, providing integrated merchant services for our clients. We had Alexis McCall from GPI on this webinar to discuss. You can learn more about the connection between AZZLY and GPI in these documents: - Key Benefits: 4598047.fs1.hubspotusercontent-na1.net/hubfs/4598047/AZZLY%20and%20Global%20Payment%20Integrated%20Key%20Benefits.pdf - FAQs: 4598047.fs1.hubspotusercontent-na1.net/hubfs/4598047/AZZLY%20and%20Global%20Payments%20Integrated%20FAQ.pdf

Pre-authorizations vary widely across the board for mental health and substance abuse, with most being payer specific. While most substance use facilities do see a greater need for pre-authorizations, that does not eliminate the requirement for mental health pre-authorizations as prior authorization is required for many mental health services, including but not limited to: Outpatient therapy and Peer Recovery Support. The best protocol for all clients would be to monitor all CPT codes for services rendered as pre-authorization requirements at the payer level are often updated and/or revised.

I believe she's saying "a DAP note" at that point. A DAP note is a 'Data, Assessment, and Plan' note. AZZLY uses a color coded circle icon in the auto-generate claims tab to let billers know when all notes have been finalized and/or signed so the billing team knows when claims may be submitted on a compliance level. We appreciate all your questions! If you want to have a more in-depth billing conversation with one of our Solutions Consultants, reach out at (772) 567-0206 or hello@azzly.com and we will gladly discuss with you! You can grab some time on their calendar here if that works better for you: azzly.com/schedule-a-consultation/ -Andrew

Co-pays are determined by the eligibility check and most patients are aware of an associated copay per their policy's guidelines. Co-pays are collected upfront, prior to services rendered. Patient Responsibility is an amount that is determined after a claim has processed and paid. If an amount is remaining after the claim is paid, that is considered patient responsibility. However, Medicaid policies and contracted providers will not bill out for patient responsibility due to contract limitation as an in network provider.

Hi, thank you for your questions. I will answer to the best of my ability. AZZLY Licenses on behalf of our subscribers the DSM5-TR codes, the CPT and ICD-10 codes and these are updated at annually within our database. If you want to have a more in-depth billing conversation with one of our Solutions Consultants, reach out at (772) 567-0206 or hello@azzly.com and we will gladly discuss with you! -Andrew

Hi Minilik. Thank you for your comment. Based on the information you provided, we recommend you contact the American Psychological Association (APA) for resources and guidance. Here is their website: www.apa.org/ A little about AZZLY: We provide software services for mental health, behavioral health, and addiction treatment centers. This includes electronic health record (EHR), patient management (PM), revenue cycle management (RCM) (medical billing), telehealth, and credentialing services. If you or any providers you know are interested in a demo from AZZLY, check out our website: azzly.com Best wishes!

Thanks, Melissa!

Thanks, Melissa! We are scheduling more webinars on credentialing right now. If you want to talk with one of our team members about credentialing, feel free to contact us here: azzly.com/discuss-behavioral-healthcare-credentialing-services/