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The Hand means "Handbetrieb" Manual Mode you do Manual with your Hands, not Automatic.

Thanks for sharing your experience. I had the exact same issue with the exact same buttons. I dismantled the entire control panel unit and initially suspected that it was oxidization on the cable ribbon or that I had to replace the control panel unit. I did not have any success on the cable ribbon cleaning, but this video gave me confidence in ordering the control panel as well as understanding what caused the issue.

I replaced the Control panel several years ago. Now it is out again. I love the range and hate to replace it. A comparable one is thousands of dollars. A new panel has gone up to $400. Still cheaper than a new range... Dilemma!!! I've had the range for 15 years!!! I do not want to fork out 5-7K for a new one!!! I wonder if a new panel will have a warranty?

mine's doing the same damn thing

Do I use both elements to bake?

I have a problem with my oven everything in the panel works, but the oven will not heat.. 3 burners work great but 1.. help

I have this exact range (came with the house) and the exact same problem. We are also converting from propane to natural gas so we’re not going to try to fix this piece of garbage, it’s not worth it.

sorry im drunk. edited.

I have to replace mine. These ranges are nothing but trouble. Total garbage.

Why does it only give two baking temperature options?

when you say high or low pressure, are you talking about what pressure the town water supply is or do you mean the operating pressure on the dishwasher? thanks

I know this is a long while ago, I just got an oven like this. I don't think that "hand" symbol is a child lock, according to other Gaggenau manuals I've found that is the "manual operation" setting. That is why it turns to "auto" when you turn it horizontal, you are supposed to enter the cooking time, temperate and it automatically will cook everything. This explains why you can't adjust the controls and why it isn't heating up as when in "auto" mode, it's expecting you to program it and it's waiting. You likely never want to use "auto" mode, the instructions I've read, explain that all it really does is switch the oven off and plays an audible signal when the cooking time is over. The "hanger" indicator is that the oven is on but not yet at the set temperature, i.e. it's heating up.

Wow, we should have watched your video before trying to figure out the owner's manual! Thank you so much!

I am looking for the manual for this oven. Did anyone ever find it? William Idlers can you give advice?

I have an EB695-600 from 1986. The door latch is gone on one side and failing on the second side. Is there a video regarding replacing the door latch?

hi thanks for the video! however, our gaggenau oven looks just a little bit different and we have no idea how to use it. It will be great if you know something. We have been afraid to touch it for years. Gaggenau EB 846-600. Our "child hand" button is a dot and not sure when it is horizon or vertical.

Half of the key pad stopped working a few years ago , and then started working again and i did nothing . Now it's doing the same thing . Should i replace the key pad this time ?

Thank you! I could not figure the range controls out. I am house sitting during the time of the COVID-19 and the owners have left the country for an indefinite period of time.

Our range front panel no longer has the indicator markings at each knob. We cannot see, only guess, which knob is for what burner. The same is with the heating levels for each burner - gone. It is a poor design and application feature. Instead of press type markings, should be etched on or a more permanent application so the markings don't wear off.

Blower motor stays on keeps running . I unplugged the motor. Do I need to replace front panel ?

WORST and most expensive crap on the market!!!!!!!!!!!!! I HATE mine!

I have the same problem with a now 12 year old downdraft electric jenn-air that has the same touchpad. I have loved this cooktop and it has worked flawlessly for 12 years despite the negative comments. I cannot find the part online for nothing. Where did you find it? I would replace it myself

Any idea of this model number?

Staying at an Air BnB that had one of these...completely baffled by the owners manual, it doesn't tell you how to do anything! This video was so helpful in saving dinner LOL.

So, tell me this, you demonstrated a door out of alignment and you've demonstrated a keypad that is not functioning 100%. And you've alluded to what may be the cause of the identified the non-functioning numbers on the keypad. But, you haven't provided your discovery of what it was and more importantly how it was fixed, if indeed it was fixed. Did you call the service man in? Did you fix it yourself? Would have made this video useful. As it is the only thing this video has done is demonstrate that you and I have similar ranges with the exact same problem.

OK... great.... but how do you fix it ?

Any way to just fix the film or replace only the film part? I see mine is separated. Exact opposite of my buttons are working. Only 1-6 and 0

I had the same problem....the left side of the control module didn't function. I turned OFF the electrical breaker, waited about 15 seconds, then switched it back on. That reset the control module and the functions all work. I was ready to buy a new stove....so, try that first.....

Saved me a service call too!

So you don't have a remedy? Just call a repair man?

Thanks for the video. My vent fan, more options, Rapid preheat, clean, convect and setup buttons quit working. After months of sitting on the replacement price I finally replaced the panel and door seal. Now a search for the keypad so I can build a spare.

you seem so positive about it yet it's full of problems. lol

So my wife and I bought a house and this brand/possibly same make of stove/oven is coming with it. The keypad panel doesn't work like what you showed in the video. I'm planning on fixing it myself. Replacing the fiberglass gasket seems pretty easy and I did find one online at HD. If the door to the oven might be contributing to melting the panel how would one correct it? Would I be better off ordering those hinges? Is there an aftermarket gasket other than the fiberglass one that I could use to double seal it so that heat doesn't escape?

Terrible product. All Jen air products should last you no more than 6 years, are costly to repair and customer service is atrocious

Thank you very much! I finally could set up my oven's clock!

Thank you for this video! It saved me a lot of messing around with a most likely negative outcome!

I just moved into a house with an oven like this, the only difference is that mine doesn't have the horizontal or vertical part, its just a round nob. I have no idea how to change the time on it.

Thank you!!

Excellent detective work my friend. I've never thought to look for a hinge bulge on the door before. Will this require a new inner door panel and/or hinges or just new hinges? Thanks

The range is garbage I have had multiple problems, from ignitor not turning off to gas continuing to cycle on and off every 5 seconds. Glass door failure. Wires were frayed

Perfect, clear instructions and demonstration. Worked for me. I've had this unit for over ten years and never knew this! Thanks for saving me a very expensive service call.

The damage may also be due to a design defect in not having an effective heat shield for the control panel. These ovens were designed to allow the oven door to remain open in a detent position such that the top of the door can be set to about a 5 inch opening when broiling. Since broiling is a high heat situation, the bottom side of the control panel is exposed to this heat while broiling.

High heat silicone, put it under the control board... the gasket they forgot. ApplianceWorks at yhoo

Thanks for that. Excellent. Saved me a service call

Exact same problem and great answer but next step is what I need. So the Answer is to call Whirlpool?

Is it possible to repair the touch? If it's just the inner layer preventing continuity can you not fix it?

So do you have to replace the entire oven control panel?