- Видео 6
- Просмотров 199 621
Doug Finefrock
Добавлен 22 янв 2012
PatientSET™ Program
The Patient SET™ Program "Satisfaction Every Time" at The Sullivan Group leverages technology with online video CME/CE courses and a bedside observation smartphone/tablet assessment to provide scalable tools healthcare organizations can implement to empower their healthcare workers.
Просмотров: 1 658
Видео
HCAHPS- explaining Medications the correct way
Просмотров 15 тыс.10 лет назад
In this HCAHPS sample of the PatientSET video online CE series, nurses can see the proper way to explain medications while demonstrating patient safety. It is in contrast to the wrong way video education.
HCAHPS- Not explaining Medications properly
Просмотров 5 тыс.10 лет назад
In this wrong way HCAHPS sample of PatientSET online video CE series, nurses see the concern patients and their families have when medications are not properly explained.
Patient Experience & Patient Satisfaction- CORRECT WAY INTRO
Просмотров 61 тыс.11 лет назад
This Patient SET™ "Satisfaction Every Time" Video is an example of the CORRECT WAY to approach a Patient Encounter by following the evidence-based Patient SET™List. It is part of an online Provider CME eduction series available through The Sullivan Group (www.thesullivangroup.com/contact/contactus.asp). See more on www.DrFinefrock.com *Patient Satisfaction has emerged as one of the most importa...
Patient Satisfaction/ Patient Experience- WRONG WAY INTRO
Просмотров 114 тыс.11 лет назад
This Patient SET™ "Satisfaction Every Time" Video is an example of the WRONG WAY to approach a Patient Encounter. It is part of an online Provider CME eduction series available through The Sullivan Group (www.thesullivangroup.com/contact/contactus.asp). See more on www.DrFinefrock.com *Patient Satisfaction has emerged as one of the most important aspects of medical training in today's healthcar...
Patient Satisfaction Online Video-Based Education for All Healthcare Providers
Просмотров 3,7 тыс.11 лет назад
www.DrFinefrock.com The Patient SET™ "Satisfaction Every Time" Education helps Providers and RNs give their patients the best experience possible by following the evidence-based Patient SET™List during the patient encounter. An online Provider CME & ENA education series is available through The Sullivan Group www.thesullivangroup.com/contact/contactus.asp *Patient Satisfaction has emerged as on...
Don't come to our ER. You'll be triaged in the hallway and sit there for 26 hours. And that was PRE COVID.
I have had this similar experience with health providers too many times. Thank you for sharing.
🔥Great intro 🔥Effective Apology w/o blaming anyone😅 🔥Great eye-level listening “How can I help?” ✨ 🔥Way to positively affirm importance of the patient! 🔥Way to establish order, pace, priorities 🔥Way to leverage experience 🔥Great management of expectations “about an hour…” 🔥Wraps with another open-ended question✨ Thinking I would have sat on the patient’s right side and reviewed findings and implications sitting, rather than looking down on him… But love the deliberate management of expertise and leadership… Thanks for sharing, brother 💯👏🏾👏🏾
I sm sure he get paid a lot.i am a nurse doctor are cold souls.. But of if it was their family it would be different
Wow what an asshole
Nice video, only sore point is the disturbing background noise
All This play acting, a show. St George regional hospital is a death camp, ! Leavitt is the excustioner !! They kill elderly here ! I know !
Made for TV performance. Not reality at Memorial Regional hospital.
great video i kept watching every day
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What if the client is NPO? Possible Pneumonia and being allowed to eat before the radiology report isn't usually how I've seen it occur in the ER. However, the other ways this was handled was very positive.
That was very attentive and polite. I would love to communicate with my patients like that. Thanks for sharing
Dear Dr. Doug Finefrock, I am very interested with PatientSET video clips focused on communication between doctors, nurses and the patients that you uploaded on your RUclips channel. would you please let us using your video clips with Vietnamese subtitle as example for communication of health staffs with their clients? Thank you very much for sharing your product online. I am looking forwards to hearing from you soon. Best regards, P.V. Thien
This was always your forte. I still ask people how can I help you today because of you.