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Hi there Totally get where you're coming from! Our goal is to give pups a safe option to burn off energy when the weather isn't cooperating. Of course, outdoor walks are always the best when possible❤️

Hi! Thank you for reaching out! The machine operates at an input power of 300 Watts. If you have any more questions, feel free to ask!

@@Redliro-US thanks so much!!

Hi there Thank you for reaching out and we're sorry to hear about the trouble you're experiencing with your treadmill. Our treadmills are designed with ventilation to help dissipate heat effectively. However, it’s important to ensure that the airflow vents are not blocked by carpet or other materials, as this can cause overheating and impact performance. Please check these vents to ensure they are clear. To further assist you, could you please contact our customer service team by sending your order number along with a photo or video of the treadmill to service@redliro.com? Our team will work with you to find a suitable solution promptly. Thank you for your patience and understanding. Best regards, The Redliro Team

Absolutely! This one is the Walking Pad with Handrail JK1608E-2, perfect for your walking needs. You can check it out here: amzn.to/472Fypk. Plus, don't miss out on the $90 coupon available right now!

Hi there, Thank you for reaching out to us through our RUclips channel. We sincerely apologize for the inconvenience you've experienced with your Redliro Treadmill. The running belt offset is a fixable problem. Could you please confirm if the belt is shifting to the left or the right? Here's how you can correct it: If the belt is drifting to the left or right: 1. Use a hex wrench to adjust the bolt on the respective side. 2. Set the treadmill speed to 3 MPH and turn the hex wrench clockwise by 90°. 3. Allow the treadmill to run for 2 minutes after each adjustment, then check if the belt is centered. 4. If the belt is still not centered, repeat the process until it is. We understand that text instructions may not always be clear, so we recommend checking out our tutorial on our RUclips channel, searching [How to Adjust the Belt Properly]. If you need further assistance, please don't hesitate to reach out to our dedicated after-sales team at service@redliro.com, and we'll be happy to send you a video demonstration of the adjustment process.

Hello there, We're sorry to hear about the issue you're experiencing with your treadmill. We understand that it can be frustrating when a newly purchased product doesn't meet your expectations. In order to accurately assess the condition of the treadmill and the noise problem, we need a video that shows the treadmill running with you standing on it. Could you please take this video and send it to our after-sales email: service@redliro.com? Once we receive the video, we'll confirm the situation and provide you with a detailed solution. Thank you for your patience and cooperation.

Hi there Thank you for contacting us! We appreciate your message and apologize for any inconvenience caused. Unfortunately, at this time, we do not have a dedicated shopping channel for replacement circuit boards. Could you kindly provide us with details regarding the specific problems you are experiencing with your board? Our team will make every effort to provide you with the best possible assistance.

Hi there Thank you for watching! We'd love to hear your thoughts. Could you please tell us which part of the video you found unclear? Your feedback helps us improve. 😊

Hi sgarcata, Thank you for your interest! We are Redliro, a home-friendly exercise equipment brand. Check out the walking pad featured in the video, available for purchase at: amzn.to/3Jyrs4b It's a great option for both you and your dog to keep moving in very hot weather. The Redliro Walking Pad is designed for indoor use, making it perfect for those scorching 115°F days in the AZ desert. If you have any more questions or need further assistance, feel free to ask. Happy fitness journey to you and your furry friend!

Glue a treat to the rotating surface.

Hi! Teaching a Frenchie to use a treadmill is easier than you might think. We recommend using a Redliro Walking Pad. It's just the right size and speed to keep your puppy moving safely and comfortably. Happy training! 🐾

Hi there Thank you for sharing your perspective. We understand where you're coming from and agree that outdoor activity is invaluable. However, there are scenarios where our walking pads can serve as an effective alternative. For instance, when the weather is less than favorable with rain, snow, or even streets that are not well-maintained, going outside might not be the best option. Our treadmills offer a safe and convenient solution for staying active under such circumstances. Additionally, our products are designed to cater to those looking to integrate more movement into their day, especially for individuals who spend long hours at work. A walking pad can be a fantastic tool to counteract the effects of a sedentary lifestyle, allowing users to walk while they work. We also recognize the benefits of moving your body for the lymphatic system, and understand that for some, combining cardio with listening to a podcast or watching a favorite show can make exercising more enjoyable.

Hi Kevin, Thank you for reaching out to us! That's absolutely normal, this treadmill is designed to flash "ERR" as a safety reminder until the safety key is plugged in. Just make sure to insert the safety key before starting your workout, and you should be good to go! If you have any more questions or need further assistance, feel free to ask. Happy running!

@@Redliro-US Thanks. Makes sense now.

Living also burns calories

No it just burns calories

Dude I ran 10k, incline walk is the best fat burner. Apparently you know nothing..

Hello! Thank you so much for reaching out and for your valuable feedback on our video. We always appreciate hearing how we can improve and make our content more helpful for you. Regarding the bolts, your suggestion is fantastic! We'll be sure to hold them up for better visibility in our future videos to make it easier to follow along. As for the little tube with the red cap, we're here to help clarify that for you. Could you possibly take a picture of the tube and send it to service@redliro.com? This will help us provide you with accurate information about its purpose and how to use it. Thanks so much for your help!

Hi! Thank you for reaching out to us on our RUclips channel. We wanted to check in and see if you were able to solve the issue with removing the screws that hold the screen. If you're still facing any difficulties, don't hesitate to reach out to us for further assistance. You can contact us at service@redliro.com, our team will be more than happy to help you out.

On the remote control there should be a volume mute button

The remote mute does not mute the very first voice that alerts you that the machine has been turned on. Do I keep it plugged in and on, using only the remote to operate it?

I have same problem with same model. mine isn't working after 2 months of buying. tried contacting them. they don't respond. what do i do with err08. is all my money wasted???

Hi RickNeedham, We're really sorry to hear about the issue you're experiencing with your Redliro JK1608 treadmill and the inconvenience it has caused you. We truly appreciate you reaching out for assistance. To help us better understand and resolve the E08 error code problem, could you please record a video showcasing the issue as described? Once you have the video, kindly send it along with your order number to our support team at service@redliro.com. Our customer service team is ready and waiting to assist you as swiftly as possible.

​@@yummichic4605 Hi, We're deeply sorry to hear that you're facing a similar issue with your Redliro JK1608 treadmill and disappointed to learn about your experience trying to reach out for help. We truly value our customers and are committed to providing quality support. To address the E08 error code issue you've mentioned, could you please take a moment to record a video demonstrating the problem? This will greatly assist us in understanding exactly what's going wrong. Once you have the video ready, please send it to us at service@redliro.com along with your order number. Our dedicated customer service team is on standby to review your situation and offer a resolution as quickly as possible. Your satisfaction and the performance of our products are our top priorities, and we appreciate the opportunity to make this right.

Yo lo acabo de hacer y sí funcionó, mi caminadora tiene el.mismo tablero que la del video