Видео

It would be helpful if you made a video (if you have one please lead me to it) that demonstrates how I can now set specific booking times in my calendar

Hi! if you want to set the public price to 0, then I suggest changing the price field in the product form, then for the other prices you can use additional pricelists. If you're still having trouble, please submit a ticket at www.odoo.com/help with a detailed explanation of what you need 😄

I love to hear that, thanks to you!

Con mucho gusto!

Para validar el reenvío desde Gmail, debe crear un alias (e.g. Equipo de Soporte, Equipo de ventas CRM, etc.) con el nombre "catchall" (o cualquiera que sea el "mail.catchall.alias" definido), cuando se envíe el código, se creará un ticket de soporte técnico o un lead en el CRM y podrás confirmarlo. Esto implicará manipular el parámetro del sistema "mail.catchall.alias" a otra cosa temporalmente, luego volver a cambiarlo después de recibir el código, luego archivar el equipo de soporte o equipo de ventas y cambiar el alias de correo electrónico "catchall" en Configuración > Técnico > Alias, a algo diferente. Puedes seguir los pasos que se muestran en el siguiente vídeo: drive.google.com/file/d/12GcJtp0QrApw-mNOvDAHB_jE-aLSSXXY/view

@@alexxreyesg gracias.... quedo claro

Hello! In this case I recommend that you submit a support ticket here: www.odoo.com/help Make sure you provide a detailed description of what is happening; is your website not showing up when you type the URL? or is it that you want to appear in the first results of Google search? or maybe you want to use your naked domain?

In order to validate the forwarding from Gmail, you need to create a Helpdesk team with the name "catchall" (or whatever the intended "mail.catchall.alias" may be), when the code is sent, it will create a Helpdesk Ticket and you'll be able to confirm it. This will involve manipulating the "mail.catchall.alias" system parameter to something else temporarily, then switching it back after receiving the code, then archiving the "catchall helpdesk team" and changing the "catchall" email alias under Settings > Technical > Alias to something else, You can follow the steps shown in the next video: drive.google.com/file/d/12GcJtp0QrApw-mNOvDAHB_jE-aLSSXXY/view

Hey! you probably need to log out of your database and log back in using your custom domain: Before → mycompany.odoo.com/web/login Now → mycompany.com/web/login If this doesn't work please submit a ticket here www.odoo.com/help Thank you!

Hello! I do not offer consulting services.

@@alexxreyesg I had the same question. Great videos on the subject. Do you work at Odoo?

Grazie a te!

Hello! The fastest way to get help is by submitting a ticket at odoo.com/help 👍 Let me know if you have specific questions.

@@alexxreyesg Yes I have. While connecting custom domain to odoo it is necessary we must hava hosting also.

@@sameerchhikara8779 You will receive prompt help through the ticket! To share some extra information context: If your database is hosted with Odoo (Saas or Odoo.SH) you need to configure a CNAME, but if your databadse is self-hosted, you will probably need to configure an A-record that points to the IP address of your server.

Hello Sameer! I suggest you review the documentation here www.odoo.com/documentation/17.0/applications/general/email_communication/email_servers.html or submit a ticket here www.odoo.com/help Hope you were able to solve this!

Hola! cuando configuras tu propio dominio podrás ver la página web creada en Odoo pero la URL en la barra de navegación será la de tu dominio personalizado. Espero que esto te haya sido útil :)

Solo tengo problemas GSUITE con ODOO

Hola! Por favor envía un ticket en www.odoo.com/help y será un gusto atenderte! Si lo que necesitas es crear un servidor de Gmail esta es la documentación: www.odoo.com/documentation/16.0/administration/maintain/google_oauth.html?highlight=oauth

Happy to help!

@@alexxreyesg Very good your videos. I owuld like to record videos too and share on RUclips, but of course, in portuguese. (I'm from Brazil) :)

Hello! If you use a catchall with a custom domain in a self hosted database, you need to make sure that you create the address (inbox) in your Email Service Provider. When your customers reply to any email sent from the database they will always be replying to the catchall address; this address routes the answer back to the chatter of the corresponding document: If you send a message from the chatter in SO-0001, when your customer replies, the catchall address will route their reply back to the chatter in SO-0001. It is formed by the System Parameters: mail.catchall.alias → "catchall" mail.catchall.domain → "dbname.odoo.com" = catchall@dbname.odoo.com This address cannot be the same address used to send messages, it will need to be an independent address only used to collect responses. I hope this info is useful!

@@alexxreyesg hi Alejandro, yes I set the right address but I couldn't see the response at Odoo yet, is there any way to connect with your for support??

Hello @@edinbrgt64 ! If it is an Outlook or Gmail server you will need to configure it using OAuth: Outlook: www.odoo.com/documentation/latest/administration/maintain/azure_oauth.html?highlight=oauth Gmail: www.odoo.com/documentation/latest/administration/maintain/google_oauth.html?highlight=oauth In this doesn't solve the issue, I suggest submitting a support ticket in www.odoo.com/help

Hola! Puedes describir el problema por este medio? Si no te recomiendo que envíes un ticket en www.odoo.com/help!

Does this video work for you? ruclips.net/video/l0f7YIHtda8/видео.html

@@alexxreyesg yes, thanks a lot for your help. 🙏🏽

Hello! You can select the page that you want to show by setting the field "Homepage URL". You can find this field in Website App → Configuration → Settings. Let me know if you're able to do it😎

@@alexxreyesg Yes i did it. Thank you very much!

More to come!

Hello! I just published this video on how to configure an Outlook Server with OAuth: ruclips.net/video/qOaNyvgdwxA/видео.html&ab_channel=AlejandroReyes The documentation about the catchall and SPF/DKIM and Catchall was also updated recently: 1. www.odoo.com/documentation/16.0/applications/general/email_communication/email_servers.html#manage-inbound-messages 2. www.odoo.com/documentation/16.0/applications/general/email_communication/email_domain.html ABOUT THE CATCHALL: When your customers reply to any email sent from the database they will always be replying to the catchall address, this is an expected behavior. This address routes the answer back to the chatter of the corresponding document: If you send a message from the chatter in SO-0001, when your customer replies, the catchall address will route their reply back to the chatter in SO-0001. It is formed by the System Parameters: mail.catchall.alias → catchall mail.catchall.domain → dbname.odoo.com = catchall@dbname.odoo.com If you use a catchall with a custom domain you need to make sure of two things: → The address existsin your Email Service Provider and → you need to create a forwarding to the original address: From catchall@mydomain.com to catchall@dbname.odoo.com

Hola Tobías, disculpa la demora en responderte. Esto es actualmente una limitante de la integración del calendario de Outlook con Odoo: www.odoo.com/documentation/16.0/es/applications/productivity/calendar/outlook.html#sync-with-outlook

Gracias a ti! :)

Hola! Al momento de registrar la App en Azure debes seleccionar el tipo de cuenta "Accounts in any organizational directory (Any Azure AD directory - Multitenant) and personal Microsoft accounts (e.g. Skype, Xbox)" (min 3:14 del video) ya que es el único tipo de cuenta que funciona con Odoo. Es posible también que tengas que cambiar los permisos del usuario adicional desde Azure para que pueda sincronizar. Si esto no funciona te recomiendo rehacer todo el proceso desde cero siguiendo los dos videos y la documentación de Outlook: ruclips.net/video/xHr3LMiVnPc/видео.html&ab_channel=AlejandroReyes www.odoo.com/documentation/16.0/applications/general/calendars/outlook/outlook_calendar.html

@@alexxreyesg Crees que nos puedas apoyar a realizar el proceso por medio de alguna videollamada ? Y pues compensarte obviamente por tu tiempo

Disculpa la demora, nuevo video sobre cómo configurar esto! ruclips.net/video/qOaNyvgdwxA/видео.html&ab_channel=AlejandroReyes

@@alexxreyesg Que tal alejandro, fijate que lo seguimos intentando tal como lo mencionas, pero siguen sin poder "firmarse" las cuentas de los usuarios. La única que se "firma" es la del administrador de Azure, pero todas las demas cuando pones las credenciales sale el cuadro de dialogo que pide permiso del administrador de azure, a el le llega esa solicitud, la autoriza pero sigue sin poder firmarse. Ayudame por favor, mande un correo al correo con el que haces el test del video. Muchas gracias!

Hola @@eduardoestrada7684 !! Gracias por tu mensaje. En este caso te pediré que envíes un ticket de soporte en www.odoo.com/help para que podamos revisar lo que está pasando. Por favor envíanos un video completo del proceso que estás siguiendo para que podamos analizarlo a detalle. Gracias de nuevo! Toma en cuenta que la integración con el calendario de Outlook para múltiples usuarios está algo limitada y puede causar que muchos correos de notificación se envíen a todos los asistentes: www.odoo.com/documentation/16.0/applications/productivity/calendar/outlook.html?highlight=outlook%20calendar#sync-with-outlook

Hi! When you add your domain to your database (minute 0:43) Odoo generates an SSL certificate for you. Note that Odoo only manages SSL certificates for subdomains, it doesn't manage SSL certs for naked domains: www.example.com → SSL managed by Odoo example.com → SSL NOT managed by Odoo You need to create what is called a 301 (or permanent) redirect from your naked domain to your www subdomain: example.com → redirects to → www.example.com

Here's GoDaddy's documentation, it's pretty much the same, just looks different :) www.godaddy.com/help/add-a-cname-record-19236

Hola Miguel! puedes hacer la comprobación usando mxtoolbox.com/ seleccionando SPF Record Lookup y DKIM Lookup. Debes hacerlo con tu naked domain → ejemplo.com Para el DKIM Lookup debes poner → ejemplo.com:odoo -SPF debe estar en verde y contar con la parte de odoo dentro del récord -DKIM debe aparecer en verde

Hola Angel! No, no tiene ningún costo. El módulo de outlook_calendar es gratuito en Odoo.

En las preferencias de tu usuario puedes elegir si quieres que Odoo te avise de las respuestas por correo o en las notificaciones de la barra de menú.

Yes! The G-XXX is the new tracking number format and Odoo 15.0 has been updated to support this format (you can see the placeholder text in the field).

You're welcome!