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Thanks ! Great reviews ! Very helpful !

Good service is always an issue in the US, not only in this Aman hotel.

Your toiletries were arranged in the bathroom? Mine? Not.

I was in room 1102 before moving to room 1016 because of construction noise. Room 1102 was long and Room 1016 was short. After the construction noise started at 730am I complained at 530pm... it took over an hour to get moved to a smaller room.

Stayed there 2 nights July 7-9. Don't stay here. 730AM I woke up to jack hammering construction next door which went on all day. At 5pm I went to the desk to complain, and the person said, 'It is supposed to end at 430pm'. Wrong answer. It took 1 hour 15 to get moved to room... that was smaller. That room the temp would not get below 75. Speaking of the hotel being hot... The upper lobby and lounge are so hot the staff is visibly sweating. Bartenders were unfamiliar with basic classic cocktails. For a hotel of this class and price... it should not have a staff of unexperienced 30 year old front facing it. The Mandarin Oriental NYC is a bit dated... but they know how to provide service. Stay at the Mandarin. Not here.

I don't know how to use the three seashells 😔

This is going to sound elitist but I don’t know any other way to say it. I’m not at all surprised at an American urban hotel. There just isn’t the same level of care and hospitality even at a so-called luxury brand. If you look at the reviews for Aman NY on Trip Advisor you see similar issues. Their user rating there is THEEE AND A HALF! And almost every write up points out the service flaws. That’s embarrassing.

I absolutely love your video, not to mention your great sense of humor. Thank you!

Must be nice to spend our 6 months worth of dining out budget on one steak dinner… for science 😂 Anyway, nice review!

what blacklight do you use?

Beautiful room

Great hotel tours...hopefully you do more in the future

Oh wow, 2 nights at the grand suite. Hopefully they lived up to their standard. Apart from that really enjoy your presentation through the whole video.

Great review and footage. Thanks!

Best 29:55 minutes I have spent on youtube

Just in case it crops up again: a knight is addressed as Sir (forename), so it is Sir Rocco and not Sir Forte.

Love Edinburgh, hotel looks really nice ,great review , Thanks

Best room review

Wow, I had to check that this was really the Balmoral Edinburgh or another hotel…suite looks VERY different from website…not as nice as website at all 😮. Thank you

This is a standard room Have you saw the suites they are to die for ❤

I cleaned that room in the 90s😂

Loved the review of the hotel; putting it on our list for our next trip to Edinburgh this coming August! Our first return to Europe in seven years, now that we can travel safely once more.

So glad I saw this before we booked...I would only stay here based on service and it seems lacking. The Greenwich hotel is looking like the better option. Thank you for the comprehensive review!

I looked at rates in May for and regular room 495£. A one bedroom suite as shown 1304£.

What a fantastic review. I’ve subscribed as I thoroughly enjoyed the content.

This is the one I would want to rent. How much per day if you don’t mind me asking?

This is the fallacy with the new Urban Aman properties. Aman has always been about the service, their guiding light is to provide a level of service and experience that is peerless in every way. Everything from Magic service to not asking a guests room number is what Aman is known for. However, all that doesn't matter if they cannot get the basics of 5-star service done right.

Definitely the better stay than Aman it seems. I can't wait to go try it!

There is no way im paying over $2000 for this type of service. It's more about service than hard product for me. I can find good hard products anywhere. It's the service that makes me want to pay top dollars. I hope 3rd stay went good for you.

This is beautiful!

That's why I always prefer FOUR SEASONS, service wise top notch! Also the bed light didn't work at one side. DETAILS I know but at this price tag not acceptable

"promo sm"

If you ever stay there again can you do a video tour of their 2 bedroom suite?

Excellent, comprehensive review. I sense a great future for you as a hotel youtube reviewer~ Liked and subscribed!

Most interesting thanks

Excellent coverage, incredibly thorough. That mural in the room at 10:35 was what impressed me the most.

Bust nooks! 😂❤

I mean the issues you encountered are more than enough for a formal complaint, but I do find a complimentary 2 night stay to be a very generous.

This hotel was known for most of its life as The North British hotel. A distinctive name, as I know of no other North British hotels anywhere in the world. I know that the invented name Balmoral may be thought to appeal to visitors as having some kind of royal connection. However, to anyone who knows, every seaside resort in the UK has a cheap bed and breakfast called "The Balmoral". It is a shame that the distinctive North British name was junked in favor of a junk name like The Balmoral. Other Forte hotels such as the Amigo in Brussels and the Astoria in St Petersburg have continued to operate with their classic names - but sadly, not here. North British RIP.

My take away… Who measures a toilet? Funny as $hit

I think the natural light comment refers totally to the daylight effect led lights in the bathroom that you found a bit too bright.