Zafin
Zafin
  • Видео 49
  • Просмотров 16 501
Personalization, Fintechs, and Gen AI: The Future of Banking CX
This episode of Zafin's Banking Blueprints examines the evolving importance of customer experience (CX) in the financial sector. Host Dharmesh Mistry is joined by Chad Hamblin, Director of Financial Services at Microsoft, and Chris Dickin, Global Partner Strategy Lead at Zafin.
Hamblin explains that CX is the lasting impression formed through customer interactions across all channels. He highlights that with financial products being commoditized, differentiating through exceptional CX is critical. Dickin expands on this, emphasizing hyper-personalized, data-driven offerings and streamlining bank operations to enhance both customer and employee experiences.
Fintechs, the guests note, have le...
Просмотров: 136

Видео

Introducing IO Canvas
Просмотров 87Месяц назад
Introducing IO Canvas - our latest addition to our Zafin Integrate & Orchestrate product. IO Canvas is our intuitive, low-code pipeline builder and operational dashboard that helps banks create, monitor, and manage all data pipelines in one place. It helps banks integrate their systems with the Zafin platform for quicker development, reduced modernization risks, and faster implementation. Learn...
Introducing Tiering
Просмотров 327Месяц назад
Looking to strengthen your customer loyalty? Introducing Tiering, our new analytics capability that helps banks deliver true value to their customers and in turn, strengthen customer loyalty and retain them more effectively. Learn more about Tiering: zafin.com/platform/tiering/ Read our press release: zafin.com/insights/newsroom/press-releases/zafin-launches-next-gen-tiering-capability-as-finan...
Banking on AI: Co-pilots, Super Apps, and the Future of Financial Services
Просмотров 1622 месяца назад
This episode of Zafin Banking Blueprints delves into the world of Artificial Intelligence (AI) and its transformative impact on the financial services industry. Joining host Dharmesh Mistry are Tyler Pichach, Head of Banking Strategy at Microsoft, and Branavan Selvasingham, VP of AI and Automation at Zafin. The discussion centers around the emergence of AI co-pilots and their potential to revol...
Beyond Integration: Building a Better Banking Ecosystem
Просмотров 902 месяца назад
This episode of the Banking Blueprints podcast welcomes Hans Tesselaar, Executive Director of BIAN (Banking Industry Architecture Network), and John Mason, Senior Vice President of Customer Engineering at Zafin. Tesselaar introduces BIAN, a non-profit organization founded in 2008 to address integration challenges within the banking industry. BIAN provides standardized frameworks and APIs to fac...
Unlocking customer delight: How Modernization can power the next generation of banking
Просмотров 1233 месяца назад
In this episode of Banking Blueprints, Terry Hickey, Chief Revenue Officer of Zafin, discusses the evolving landscape of core banking modernization. He explains why a "thin-core" approach focused on business needs and customer experience is gaining traction over complete system replacements. This strategy allows banks to address specific challenges, such as improving product offerings and custo...
Redefining Banking: Innovations shaping tomorrow’s financial landscape
Просмотров 1394 месяца назад
In our final episode of Season 1, our host Dharmesh Mistry is joined by John Blicq, a 2-time author and an Associate Director of Innovation at National Australia Bank. They talk about emerging technologies like digital twins and spatial finance, and how it can impact the banking industry in the years to come.
The trends shaping the future of innovation in financial services
Просмотров 1865 месяцев назад
In this episode of Banking Blueprints, our host, Dharmesh Mistry is joined by Kam Chana - Head of Product Experience at LSEG, and ex-Temenos, Barclays, and BlackRock. She shares her insights on how banks can drive meaningful growth through a customer-centric approach to innovation. They will also cover the rise of digital nomads and the need for inclusive solutions.
Simplifying Corporate Banking with Zafin
Просмотров 3236 месяцев назад
In today's rapidly evolving financial landscape corporate banks face a myriad of challenges such as net interest margin volatility, outdated operational methods and competitive offers from fintech disruptors. Banks require tools to tackle these challenges head on and can look to Zafin to help them get started today to transform the banking experience for their clients.
Zafin Achieves Microsoft Financial Services Industry AI Certification
Просмотров 1126 месяцев назад
Zafin is proud to announce that we are the first financial services industry ISV partner in the Americas to obtain the prestigious Microsoft Financial Services Industry AI Certification. This certification validates the advanced capabilities of Zafin's platform and our technological advancements using Microsoft Azure and OpenAI technologies to drive digital transformation and core modernization...
The challenges and strategies for core replacement in banks (Continued)
Просмотров 716 месяцев назад
In this episode of Banking Blueprints, we continue the conversation between our host, Dharmesh Mistry, and our special guest, Leda Glyptis, an icon in the banking industry and author of Bankers Like Us. They continue their discussion on topics like exploring a rip-and-replace approach to code modernization, the need for a unifying architectural direction in modernization efforts, and lastly, th...
Zafin CEO Charbel Safadi on Winning the 2024 Microsoft ISV Innovation Award
Просмотров 4757 месяцев назад
Watch Zafin CEO, Charbel Safadi’s message as we celebrate a significant milestone: winning the 2024 Microsoft ISV Innovation-Americas Partner of the Year Award. In this video, Charbel delves into the innovative spirit driving Zafin, the strategic importance of our partnership with Microsoft, and how our groundbreaking solutions are revolutionizing the banking industry. Hear firsthand how our co...
Navigating the ever-evolving world of finance and the hurdles of legacy systems
Просмотров 1298 месяцев назад
In this episode of Banking Blueprints, we examine the dynamic landscape of finance, overcoming legacy system challenges, and unlocking the potential of modern banking solutions. Join host Dharmesh Mistry and special guest Leda Glyptis, an icon in the banking industry and author of Bankers Like Us, as we discuss how to navigate the ever-evolving world of finance, how to tackle the hurdles of leg...
Zafin Anthem Video
Просмотров 5219 месяцев назад
Zafin Anthem Video
Breaking free from legacy systems: advancing banking through core modernization
Просмотров 3169 месяцев назад
In this episode of Banking Blueprints, we explore the intricacies of core modernization initiatives: the challenges they pose, the rewards banks can reap, and how you can avoid the most common pitfalls when upgrading your legacy core. Join host Dharmesh Mistry and special guest Shahir Daya, Chief Technology Officer at Zafin as we discuss how to mitigate risks through a variety of modernization ...
Product Spotlight: Signals
Просмотров 33310 месяцев назад
Product Spotlight: Signals
Product Spotlight: Dynamic Cohorts
Просмотров 28110 месяцев назад
Product Spotlight: Dynamic Cohorts
Introducing Dynamic Cohorts
Просмотров 9410 месяцев назад
Introducing Dynamic Cohorts
Introducing Signals
Просмотров 9310 месяцев назад
Introducing Signals
The next generation of customer experience: How product innovation is your bank’s next top priority.
Просмотров 32910 месяцев назад
The next generation of customer experience: How product innovation is your bank’s next top priority.
Overcoming banks' growth challenges: Identifying successful strategies for innovation
Просмотров 22511 месяцев назад
Overcoming banks' growth challenges: Identifying successful strategies for innovation
Zafin Integrate & Orchestrate (IO)
Просмотров 246Год назад
Zafin Integrate & Orchestrate (IO)
Zafin Data Fabric
Просмотров 190Год назад
Zafin Data Fabric
Introducing Zafin Studio - Create products that respond to your customers
Просмотров 1,5 тыс.Год назад
Introducing Zafin Studio - Create products that respond to your customers
Zafin is a Carbon Neutral Business, part of Carbon Neutral Britain.
Просмотров 87Год назад
Zafin is a Carbon Neutral Business, part of Carbon Neutral Britain.
Zafin - BIAN: Modernizing Core Banking Architecture for the Future
Просмотров 1,6 тыс.Год назад
Zafin - BIAN: Modernizing Core Banking Architecture for the Future
Zafin & Microsoft: Personal Digitally Accessible Banking
Просмотров 1,6 тыс.Год назад
Zafin & Microsoft: Personal Digitally Accessible Banking
Quote-to-Cash: Zafin's John Mason
Просмотров 1982 года назад
Quote-to-Cash: Zafin's John Mason
Thomas Schickler at Sibos: Automating Pricing from Quote-to-Cash
Просмотров 1392 года назад
Thomas Schickler at Sibos: Automating Pricing from Quote-to-Cash
Thomas Schickler at Sibos: Simplifying Banking
Просмотров 1762 года назад
Thomas Schickler at Sibos: Simplifying Banking

Комментарии

  • @heyitspranav
    @heyitspranav 11 месяцев назад

    what is a product definition that is going to be stored in Zaffin? Demo possible?

  • @chiragmadhrani7768
    @chiragmadhrani7768 Год назад

    A very interesting conversation. It was great to see Dave tap into his wealth of banking experience and share the challenges banks face with legacy systems. Look forward to future episodes.

  • @angielucinda2882
    @angielucinda2882 Год назад

    *Promosm*

  • @marisadeperalta6474
    @marisadeperalta6474 2 года назад

    Zafin will leverage the strength of IBM z16 to provide real-time event-driven offerings that will deliver a paradigm shift in the customer experience for banks and their clients, now and into the future. The combined power of Zafin and IBM z16 with its industry-leading first on-chip AI inferencing capabilities is a game changer and will create new value and deliver real-time insight to banks at scale, so they can accelerate innovation, performance, and digital transformation. Discover how banks can modernize their core banking application with ease. Watch Now !