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The process is still working fine for most people. If you’re continuing to have issues, I’d recommend trying the Abyss web server approach

There’s a video on YT should help with that, by a user named “Codix.” Search for “Zune windows 11” and it should be the first or second video to pop up.

If you pair your device with the software (you’ll be prompted to give your device a name) after the update, it automatically start syncing, starting by deleting anything on the Zune that isn’t paired to something on your PC library. This will likely include everything on the device, so copy what you want first, while it’s connected as a guest

I’m having trouble figuring out exactly what you’re trying to do, and what’s preventing you from doing it

I have difficulty figuring out exactly what you’re trying to do and what’s preventing you from doing it.

You can try the process again, or the abyss webserver methods mentioned in the video

To my knowledge this will not work on Linux

Check your software settings and make sure you have the box for converting songs past a certain quality disabled

@@OfficialZunity Thanks for the respond. Well i was using wmp to rip my cd, now ive ripped it with the zune software. Its seems to work. The only downside is that i have to put all the CD informations by my self into the software before ripping it. Is theres an easy old way to get all the info by internet..? Thanks

You’ll need to use a third party software, like MusicBrainz Picard or MP3Tag. MP3Tag is probably the easier of the two to use.

Head on over to the Zune subreddit if you need help on something beyond what’s covered in the video

You'll want to start by installing the software. I'll have trouble offering help beyond that without knowing what specific issues you're running into.

@@OfficialZunity in having trouble installing the software. It gets to be about 500 megs downloaded & it fails

@brianschrier6193 Sometimes repeatedly retrying the install works, also make sure your Zune isn’t connected to the PC during the install

I’m unsure, I’ve never tried it on a windows phone and don’t have a windows phone to test it with.

If this method doesn’t work for you, I’d recommend the Abyss Webserver method that’s mentioned in the video and linked in the description.

Very long 😅 wireless charging is pretty inefficient. Better for quick charging sessions, as it can heat up the device too. If you need a full charge, I’d recommend just plugging it in.

Did you ever get this figured out. I'm having the same exact issue. I may try to go thru the Abyss method next. But im pretty lost at this point.

Finally trying to update my old Zune to a new SSD and getting this error as well. Driving me nuts and not finding anything helpful while looking up this error code on the net.

I've had no success to date to get this resolved.

Generally if this tutorial doesn’t work, the Abyss method is the next best thing. It’s just about as easy as this method. Some people have issues with one or the other, or both. We don’t really know what the causes are - but since the whole patch is a community effort, there could be many. Best of luck with the abyss method guys!

Check my other videos on my channel. The firmware update tutorial has a link to a OneDrive archive with a bunch of Zune stuff backed up, including the software. You can also check with the folks over at the Zune subreddit. Best of luck.

That’s a OneDrive folder, you get there by opening the OneDrive link provided in the video description.

Windows XP, Vista, 7/8/10 all work. Windows 11 works too, roughly 95% of the time I’d say.

Windows 11 cab sometimes cause issues with the Zune drivers, but this should work on most Windows 11 systems, even if it’s powered by Apple hardware

@@OfficialZunity I’m having trouble doing it using the new IP, my Zune is not connecting to the Zune package

@Hudster-th2hm If you could be more specific about the issue you’re running into, I might be able to help more. The IP was recently updated, but should be working.

@@OfficialZunity alright so I download the Zune Package that has the Zune App it loads up to the Zune Home Screen, then i download the Host file and do what it tells me to add the IP and save it back then re load the Zune app and connect my Zune but it dosent detect the Zune and my Zune is now stuck on the Connect to Pc screen since I set it that way after some other video told me to.

@Hudster-th2hm I mentioned earlier that Windows 11 sometimes has driver issues with the Zune devices. There’s a fix, search for “Windows 11 driver fix for Zune,” look for a video by Codix. The issue is, without the drivers working properly, your computer won’t ever know the Zune is actually connected. When you fix that, you’ll be able to see if this video worked.

Look up Zune driver fix here on YT and look for a video uploaded by Codix

Only I you finish the setup process and pair the device with the PC.

I would try reinstalling the software. If that doesn’t work, come back and I’ll see if I can send you a sample host file to replace yours with

@@OfficialZunity i uninstalled and reinstalled and it didn't work the software is installed but i get error code c101001f (800c2ee7) i would appreciate if you could send me a sample host file and I'm sorry for the trouble

No computer pop up during install or anything..

Sounds like you need to install the drivers, your computer won’t recognize the Zune without them. I’d recommend googling “install Zune drivers” if you don’t know where to start

@Zunity ty so much. I got in, but now, when I go to update it, it says, " Can't check for updates right now. There might be a problem with your network connection or an error in the web address you entered. Check your network. Checked my network, and it's fine.. even connected the wifi to the zune before plugging it in.

@@OfficialZunity error code 800C2EE7

It's also asking me to login to my zune account which I don't remember. It takes me to MSN when i click on forgotpassword. I login and no history of this device on there anymore

Try the OneDrive link below it. That one works fine

That sounds like a hardware or driver issue. Possibly a faulty device or cable. Look up Zune driver fix on RUclips. And the software is available in the link in the description, as mentioned in the video.

Do you have a contact so I can send a pic of what I'm talking about?

I think I circumvented this issue by moving the host file to the desktop, editing it, then moving it back. You can also open the file as an administrator or change the extension back after you edit the file.

can you explain this further? I am having issues with this… after i exit out, it asks if i want to save changes to C:\Users\Me\Documents\hosts.txt i can see what you are saying with the hosts.txt however i don’t know how to get rid of the .txt

@justlucas125 Google “how to change file extensions in windows”

@@OfficialZunity thanks a lot, figured it out, i should have been done that, i was just freaking out all day and working on getting the zune software to work and fixing this glitch. thanks a lot for the video!

@justlucas125 no problem, happy to help. Glad you got things figured out

I have a few video idea lined up that I’d like to do, and that is one of them. Stay tuned!

2 minutes after commenting this i solved my issue. I dont know which step did it. I went back to the host file, it was a .txt file instead of just a file. I erased .txt and saved it as just a File. Then i went to task manager and fully closed the Zune auto launcher or whatever it is called. It is now updating now. Will leave this comment here incase anyone finds this and is having the same issue i was LOL

what file type should it be saved as?

@@RyhnoMight Delete any extensions, so it simply saves as a "file."

@@OfficialZunity No options under properties to unsave it as a text file on Win 10

Does it give you an error?

@@OfficialZunity yes the update doesn't finish because the zune reboots and disconnects

It’s possible your Zune has a fried motherboard or a failing hard drive

@@leep7311 My final piece of advice is to perform a factory reset, that will hopefully clear out any corrupted files that may be causing the boot loop (could be the hard drive or motherboard, but it’s worth a try). Hold both the back and top buttons until the Zune starts to restart. When it does, immediately press and hold the back, left, and center buttons on the pad. This will cause the Zune to restart again, and display "Please wait," followed by "Clearing contents. Please wait." When it’s finished, try updating again.

@@OfficialZunity OK thanks I'll try it and I'll tell you

Do you have a back cable to try? Or possibly a friend’s/family member’s computer?

@@OfficialZunity oh btw i figure it out. My problem is that device manager cant instal the driver because there is no permission in my system32/en-us. so i grant the permission on that folder, and manually copy ZuneCoInst.dll.mui to system32/en-us. Run device manager again to find driver, and now its detected by my pc haha. thx for reply btw

When you complete the update, it’ll prompt you to pair your Zune to you PC and choose sync settings. Skip this step, browse the device from the software, and copy all your files then. If you pair the Zune and sync first, it’ll replace the contents on there with what’s on your computer

@@OfficialZunity thanks for this reply because it's my old music I want to keep on my Zune!!

Iirc I tried that and it was too high of a fit. If you shaved away at the inside of the back panel, you could probably get it to fit. I think it was just barely too bulky for the sync port screws to go in

What’s the current state of your Zune? Is it in recovery mode or does it have outdated firmware involved?

@@OfficialZunity Its version 2.2 Zune 30gb. The laptop sees it and its name ( previous owner ) but doesn’t show the music on it or the photos.

You should be able to update it fine, though some folks do seem to run into unexplained issues. I’d try reinstalling the software, restart the PC and try again.

@@OfficialZunity Thank you for the video and follow up replies. I’ll give it another try.

No problem and good luck 👍

It does reboot a few times. Did it end up working?