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@@jewler If u can speak to them on this unique situation I’d suggest to try cos there’s really not much option available on the portal

@@MY8xplorer Do you mean I should head to the Woodlands office to ask? I have sent an email to TCSENS helpdesk but no response so far.

@@jewler You can try and phone them. I did that previously with an error relating to IC, and they was able to advice through the phone. Don’t go to TCSENS cos they don’t accept walk-ins

This is very similar if not the same like the SG version of VEP on foreign vehicles entering Singapore. Also same set of docs are required and the renewal isn’t 5 years but it’s yearly basis instead

Suggest to try and phone the VEP cos there’s no other option for now

@@user-xg2yg2vf1s you should be able to register a new vehicle using the online portal.. For old/scrapped, can try the “deactivate” option using email provided n submit required docs. P/S: this method is not tested but it seems to be the only way for now

That’s a mistake surely :)

It's not cheap indeed but the MYR40k (approx USD8.5k) rather than looking at it as a fixed charges, it's the ceiling fee that agents are allowed to charge. And in exchange for a long-term residency for self and family, I think you're in better position to weigh the value of it :)

I made a video for the requirements if you have time, here's the link: ruclips.net/video/jwuW6j5KlOU/видео.htmlsi=WknfC4uMNg_diox-

I had the same issue and the team was able to help me out over a phone call. So do try it out if you can

@@MY8xplorer it’s coming engaged. Will keep trying

@@gurpalskIt’s not easy to get through based on my experience. Keep trying :)

Chances are, the previous owner might see the same error message as yours too. A phone call to their support should help solve this issue. need a little bit of patience when trying to reach them :)

@@hasrihairi-zy7bv I supposed you’re referring to those that received years ago. The current version doesn’t come with the blue decal. Hope my understanding is correct :)

@@SooThinHoIf they’ve rejected you, u may try and just submit a new pdf on vepams.jpj.gov.my. Try and squeeze 2 ICs in one page so they don’t miss out on the second page.

Feel free to find out from the registered agents. I’ve left the link in this video’s description:)

@@Xiaomalu Either one will works fine as long as your phone & IC details on TnG and VEP are matched. If you’re using MY IC, you’ll be required to upload both ICs in your application submission.

@@cheeheifoo9282 thanks! that means a lot :) Things do change quickly.. thus, pls note that I explained the tag fitment should be on the windscreen, which is now a wrong info. If u follow the new instruction from VEP, they now state that it should be pasted on the headlamp 👌🏼

BTW, tell your users about Innox. They charge $138 and do application and installation

@@excalibergto I’m guessing it’s not something you could do on VEP unless you’re authorised by the vehicle owner to do so. It’s good to check out from the rental company you’re engaging.

@@NapsterQJA 15k in which currency?

@@MY8xplorer MYR

15k is good salary to have. Whether it’s enough or not, it depends on individuals lifestyle. Some family live with 5k, 6k or less. Or more. Consider this for the number of dependents you have and in KL, 3.5k rental, 500 utilities, 2k groceries, 1k if your daughter is going kindergarten/preschool, parking is considered expensive in KL if you drive to work (around 300/m), car is especially useful if you have a family so set aside at least 300/m on petrol. Eating out at foodcourt per meal could cost minimally RM60 per family or RM250 at a restaurant (conservative calculation). These cost varies between locations. Gone will be at least a month salary to the income tax for your income level. Hope that helps on strategising your plan.

@@MY8xplorer thank you so much for detailed response. Yes this 15k is taxable as well first 6 months high tax, when tax will be normalize i will bring family then so manage things easily. My daughter will goto grade 1, in have planned budget 2k myr monthly school fees is it ok? For international school?

@@NapsterQJA it should be harder to find with that budget but there’s option around that fee :) all the best 👍🏼

check reply in your first comment :)

I doubt deregistering can be done through the portal "I know the button's there". I was helping a family in the same situation, I called the VEP support to help and they had a password reset link sent to me, which allows me to login vepams.jpj.gov.my/ which is where you can update your particulars and make application. Things do change quickly so check when your renewal period arrives.

@@MY8xplorer Thanks for ur reply. How close to the expiry date did you family member try to renew? 1 month before the expiry date? thanks

@@MY8xplorer my VEP done in 2019 expiring in 31 Oct 2024. No renewal option in the portal and no renewal email receive so far, tried calling many many times the provided phone number but only received an automated response stating the line is busy. I also sent an email but haven't received a response yet. Any advice thanks.

@@jacquelinelee9973It states on the FAQ to update your details for renewal but u need to first be able to access vepams.jpj.gov.my So phone support is the only way I know at this moment

@@MY8xplorer Thanks for your reply! Been calling since Friday without anyone pick up.

@@lonkokhoong693 not sure about vandalism. It’s only recommended that way based on my personal experience. It’s also worth mentioning that, there’s people who claimed they received tag via courier and the new instructions stated that the tag should be on headlamp. This is unverified info but check the info if you have it in hand.

Yes. The instruction received via mail and also the youtube link given only show fitting on the headlamp. It's true that some people might vandalise it as it is exposed outside. Is it a violation to paste inside?

ruclips.net/video/BCnUX8Y5MBo/видео.htmlfeature=shared

I did my VEP tag at the Danga bay office and they paste it for me inside the windscreen. They did a test using a scanner and confirm it is working fine.

@@JussPerfect not a violation. In fact the staff had mine done inside the windscreen in the past. I supposed it doesn’t matter as long as the reader can find your tag while you drive past the gantry.

That’s possible, the 90 days of stay in MY could be combined by either of your family members. Meaning that you as the main applicant don’t have to stay for the full 90 days. But it should not be 0 day either as what I understand. Do consult relevant agent for better clarity

If I understand correctly, the confirmation slip you received after you submitted your renewal application, is meant for “acknowledgment” of your submission. You should be given an approval which will take you to next step and make a payment. Try and see if you are able to login to vepams.jpj.gov.my/ep-portal-fe/#/ep-portal-fe/login and see if there’s any pending steps. Otherwise, It will be good to give vep a call to enquire about your situation.

@@hafizss1 it looks like they have updated how the tag should be pasted. i would just follow what the instruction is suggesting to avoid any issues later

Only paste on the left side headlamp. No other place.

1-2 weeks is a good indicative

@@MY8xplorer thks for reply. *fingers crossed*

The problem is, even if you submitted wrongly, no information was given nor, will they even reply your email.

@@ghostami1 The way I did was through phone call. For the time being, even phone is not easy to get through. But it’s definitely better than last month when I was not able to reach their support at all.

2 months ...

of what I understand, they no longer issue the blue labels.

Glad it helped :)

with the silver visa you'll still be required to apply for relevant passes for employment purposes. Do note, depending on the nature and scale - "investing in a business" in Malaysia is generally open to both locals and foreigner. For clarity, do try and consult MM2H agency :)

@@MY8xplorer excellent reply, thank you.

Looks like an issue coming from TnG. Based on what I heard, chances are, the ID used to register with TnG eWallet could be the reason it can’t be linked with the VEP. Check if NRIC was used as your TnG eWallet identification. I have a “pinned” comment under this video explaining the steps I learned after speaking with VEP’s staff. Alternatively, try and contact TnG.

@@MY8xplorer I have contacted TnG, they have link my passport to my nric but my TnG app is still display my passport. I tried to do the submission again. It’s still the same, saying that my TnG account is inactive. I only need to do this submission and everything is all done. I have again email to aduanvep, TCSENS and TnG. TnG emailed saying that all is fine In their side. I still waiting for aduanvep and TCSENS to reply. This has been tangling for few months already. Not sure why Malaysia never make sure to check if it’s good to launch….

@@leog4571 thanks for your message. For better readability, it should be pasted from the outside. If you stick inside of your screen, glares or car tinted film on your windscreen could “hid” your tag from the RFID readers for quite a bit.

@@MY8xplorer thanks!

@@leog4571mine was installed inside of windscreen. No issue.

@@CalvinK-the_old_fogey great to hear! so you've tested it at the toll booth and no issues detecting it?

@@leog4571 no issue at all but just ensure TnG ewallet got sufficient money.

Thanks :) There's room to improve for sure and i'm sure the staff are also working hard behind the scene.

@@MY8xplorer my issue is I link my TnG in 2019 for my 1st car. After deregistered, I reapplied again, this problem surface.. and JPJ side keep ping pong here and there. TnG confirm my linkage passport with NRIC

Book the earliest appointment time and arrive 30 min they open to wait in line. You will need to make payment using credit card via the same portal using their laptop. My own experience: after the staff installed, I still need to take a photo, upload to their website and wait for official activation.

@@forestnite52 NICE!! Care to share your experience and tips to help others?

They should inform you via email once it’s activated. I heard that currently, it takes at least a week just for that due to the influx of applications. Hope they don’t drag your activation beyond 1st Oct :)

@@MY8xplorer Mine also more than 10 days and still waiting for activation

Boasting no "gostang" but just a simple activation also takes so long after submitting my photo. How to get it done by Oct 2024?! Application since 3 Jul 2024.

You need not do the linkage manually. The VEP-TnG linkage is done automatically after you have validated, acknowledged, and have uploaded (on vepams.jpj.gov.my/ep-portal-fe/) a photo showing your car number plate with RFID tag that’s pasted on your headlamp/windscreen. To add, at the point of your initial application submission, you should already have your TnG eWallet account registered using your NRIC + Phone number (SG NRIC for Singaporeans or MY NRIC for Malaysians). For phone, either SG / MY will works fine. In case you’ve already used your Passport instead of NRIC, suggest that you contact TnG to make amendment to allow VEP-TNG linkage. Hope that helps.

@@MY8xplorer TnG App also damn confusing. There are multiple eWallets and there's also a credit/debit card linkage for direct deductions.

Thanks! Glad it helped :)