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Hi, What model of batteries are in those locks mate..?

This apartment complex got mixed up with the unit number and i think they glued the door cus i tried to uncrew it and nothing

How do you mute the beep sound?

thank you, the guide that came with the padlock was pretty useless, it looked like I was supposed to pull the tool itself out too somehow. The Neoxx installation tool that came for me didn't have any arrows on it either showing which way to turn. Padlock is pretty loose under there, so getting the tool into the 2 little slots when I didn't know what exactly I was trying to hit...

how to change the key is it lost

Odio estas cerraduras

Does this mean you have to reprogram the key fob?

So then what does one do after that and the red light flashes instead of the green

I have a lock that the batteries are not dead, the lock info shows the correct apartment, I updated the time and date information, and no keys will open it including a master key or emergency key. I programmed a diagnostic key and the error code is #5 saying Invalid distribution or customer code. We're locked out of the unit and would hate to drill this lock if we can get it fixed. Any help would be greatly appreciated.

Can you over ride the lock ?like a hotel room you can open from the outside

How do I pick it

How do you got the code to use that key... i have one like that to de video but i cant make it work...

You fail to mention what if the clock is out of sync and the battery is too low to sync the clock. Newly programmed keys will not open doors that have any clock errors. Edit: to update the clock you must change the battery, to open the door to change the battery you must sync the clock. I see a lot of people destroying their hotel locks to correct the issue, will this be updated?