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Thanks Mark - you are a legend.

Thanks Mark I’m gonna give it a try. Btw, you’re pretty cute!😘

Great video Thanks

Thanks for this video Mark! I opened my connecter and noticed that all cables were firm and there was nothing loose.I guess Im stuck with the error10 still depsite cleaning the rods and tightening the 3 cables...just wondering if you had any suggestions on what to try next? Many thanks Mark!

If this doesn't work , cut the swivel out of the line splice the 3 wires back together . Shrink tube the connection then encapsulate in epoxy . 9x out of ten it's the swivel

Thanks! I wasn't holding the pilot button long enough.... Once I did, it lit right up! I think I'll subscribe now.

those packets contain silica beads. if they've been sitting out in atmosphere for any length of time they are likely saturated with all the moisture they can hold anyway. in no better shape than the moist ones from the cleaner. any of those you can bake at 150f for a few hours (i use a turkey roaster). you can do that a few dozen times before the beads become unrecoverable. take them immediately out of the oven and let them cool just enough to not melt plastic and assemble the machine before they can become saturated again.

Did you turn off the AC unit before you did this?

Thank you so much! Woke up this morning no hot water.. showers and dishes need done today .. you surely helped greatly saved me $150 from the plumber call estimate

You are doing the lord's work here, my man! Saved us from buying a new device thinking this one was dead. It was indeed the loose wire for us! Saved us a fortune!

Hello, Thanks so much for taking the time to do this video! I appreciate it! We had a power outage here, and we have hot water, but I can’t see the pilot light when the hot water heater ignites. Does the pilot light still have to be reset? I can’t understand how we still have hot water, but can’t see the flame when the heater ignites.It’s a Bradford White water heater with Honeywell Controls Model MI40356FBN. Thanks for any help you can give me.

Had the exact same issue. Video made it very easy to fix. It’s a metric Allen key btw.

Thank you for the video! Loose wire in that housing was causing our error 10 all along. Thanks again!

You just saved me $400 on a new chord and installation. I fixed the disconnected wire and cleaned the pins; now it works perfectly! Thank you, Thank you!

I cleaned the pins & no fix - took the connector apart & all looked good. Hit all the points with wd40 & put it back together & it worked. Thanks for the vid. Helped me out bigtime. :)

Quick note: on my P945 I was able to untwist the pins section from the longer black body by putting a wide flathead screwdriver down between the pins, into the molded plastic body, and turn. I made sure not to hit the pins. I found this way pretty easy compared to using pliers to hold the side of the pin case.

Hey Mark, thank you so much for video! I had the same fault but would not have dismantled the connector without your help. Much appreciated 👍😉

Nicely done Mark and thank you for taking the time!

Thank you for making this video. I had exactly the same issue. I was able to resolve it.

Did that fix the error 2 issue?

Perfect! Thanks!

Thank you!!! That was the easiest video instructions! It totally addressed our issue and was unbelievably easy to fix!!

Cleaning the connectors worked for me.. thanks for the tip.

Excellent video! I had 2 loose wires and without your video I would have been buying a new cable. Saved me a bundle! Thanks!!

Video was spot on. I cleaned the pins and my Polaris is working. Thank you so much. You saved me a trip to the dealer and the cost for a simple fix.

So helpful! The wires were out on my unit as well and this got it back up and running again.

Thanks a lot gentleman, you saved my life !!!

Thank you so much. I have a question if you don’t mind: my wire has 2 pulled out. Does it matter which way they go back in?

How do I replace the cable? Do you have a video of that ? Thank you

Hi Mark. I just got one of these and have a quick question. Do the wheels turn when the unit is not in the pool? I’m trying to test it to make sure everything works but when I press start, the propeller motor runs for a few seconds then stops for 10 seconds, then runs for a few seconds again. Is this normal behavior when the unit is not in water? Thanks

Excellent explanation. You helped me fix my cleaner. Thank you so much.

If not already posted, the Allen key size is 1.5mm (what worked for me, anyway).

Thank you Mark ! I was about to have a new Water Heater installed until I came across your video. Thank you for being so detailed. This is great.!! Subscribed 👍🏼

I’m looking for gear and bushing replacement kit for a Polaris VRX 4WD. The parts from Polaris are insane!

After trying everything to fix Error Code 10. I discovered a frayed and disconnected black wire. Saved me a couple hundred bucks and a call to the service center. THANK YOU!!!

This video solved one problem. The red wire on my 9450 was OUT. It looks as though the screw was never actually tightened on it. I'm still getting an Error Code #10 but I think they rubber sheath of the wire is starting to crack closer to the actual unit. I might try and shorten the wire. Will update here if I am successful.

Praying I can get rid of the error code but I wanted to ask you if one of my pins corroded and broke off can I connect one of the wires to the other 3 since one pin seems to be for show? Any help would be appreciated thank you!

Thanx for taking your time to share your experience 😉

This is awesome! Thanks. I'm going to try this out this weekend I keep getting ERROR 10 anywhere from 5 minutes to 1 hour into the cleanings process.

Thank you!

Thanks Mark, I had a lose wire and was able to fix myself because of your video. If your ever in Mississauga Ontario stop by for a beer pool side.

Great you just saved $$$ on buying a new unit !

Mark! You’re my hero!!! I was beyond frustrated that my bot kept giving me that damn error. Followed your advice and when I open mine, it wasn’t a loose wire but instead water and some blue crusty stuff. Cleaned it all up with a paper towel and magic! We were back up and running in less time than it took me to find a screw driver.

I have a Polaris P965IQ. It seems I need a new circuit board for the motor assembly. Anyone have leads on getting one? Thank you.

I have a Polaris P965IQ. It seems I need a new circuit board for the motor assembly. Anyone have leads on getting one? Thank you.

My.head unit powers.off something on board is broke. Any leads on what to test on boards

Great video! Thanks. Would you tell me what wire goes to where, i bought a used one and when I took it apart two of the wires were disconnected. Thanks again

Hi got a barracuda pool robot has got four flashes and now what start had a power cut next day would not work any ideas how to fix?

Good description but everything looked clean and tight. Im wondering about the swivel now.

Thank you sooooo muchhhh