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When I lived in Hawwaii I picked up an old avacado green Maytag washer along the roadside replaced the filter in the agitator and used it the whole time i lived there and left it with the landloard when I left and they conyinued to use it for years

you should make more repair videos, fix things and show the world. yes you do it well.

I followed your suggestion exactly, and it worked perfectly. Just make sure to use Nyogel 767A Synthetic Damping Grease, as no other grease worked for me. My rods are about 2 years old, so I also replaced the internal cylinder with Epoxy Putty. I am a happy camper. Thanks for taking the time to make this video.

I have ordered new rods with the plan to go nuclear with the old ones. I intend to somehow incorporate hydraulic dampeners to permanently fix this issue. Maybe cut the rod and weld them on in place of the existing dampener...I don't know yet. I do know the current design is terrible.

Interesting! I wonder if just a piece of soft but rugged rubber the right side would suffice for the restrictive orifice. Maybe piece of rubber gas line or even a faucet washer? Congratulations on your deductive skills. Great video.

This is a great video. Maybe a little too long, so RUclips purposes..... the only comment would be that the background noise is very disctracting.

Can you recommend a good solvent for nyogel 767a? I downloaded the data sheet from the manufacturer but no solvent listed. They said for skin contact soap and water. I've tried alcohol, acetone, carb and brake cleaner no luck.

curious what computer you are using for this? I am looking to get in to mining PHA but only have.a mac at this point - which computer would you recommend buying?

Fascinated with a long story getting no where. My god where does this end. Get another brand washer problem solved.

What a senseless video crappy music and fast forward

😂😂too fast

What type of grease do I put on suspension rods

Thanks for all the information.Mine has done it since new,drives me crazy.

I dunno if this will fix my washer but it cured my insomnia. I fell right asleep. Thanks for that.

I just put new rods in mine that did nothing. I will do this fix to the old ones and transfer them. I looked for the dampening grease on Amazon and the epoxy is offered as an add on. I guess enough people are buying both so Amazon puts them together for you.

Excuse me, Where is the cat??

Thank you for posting this!

They're 'damper rods' and operate on 'controlled friction' like a shock absorber. The issue is they ALL have to work and provide, relatively the same resistance at each mounting point, otherwise you'll have a problem maintaining balance. By the way, that is a LOUSY suspension/dampening design which seems to have become common in all residential washers lately. The 'old' method was to suspend the tub from the base of the chassis (which commercial washers still use). Not smart or effective to try and suspend 15 gallons of water and wet clothes from 4 skimpy points on a flimsy cabinet. Good job fixing it.

Perfect! Thank you so much for creating this with the how's and why's! Starting this repair job tonight, fingers crossed.

I'm curious whether some plumbers grease or non-curing thread sealant would work as good as the damping grease? i bought an aftermarket set of rods, but fully intend to rebuild the originals and have a spare set to swap in when the replacements eventually go bad. Other solutions to the dampers include wrapping them with electrical tape to restore the grip, or splitting them and putting some rubber hose in between to increase the friction. I'm also considering combining those two solutions.

So with motion grease and jb weld you increased the grippiness of the extension rods giving the suspension rods less bounce

Saw your video and debated damping grease vs new rods. Grease ~$20 dollars vs new OEM rods ~ $60 . Rods won and the washer was working again.

I bought some of that grease(thank you). Well I have a ge washer too. The suspension rods are a little different. They have a metal spring also but the dampening effect comes from a plastic disc (piston) that rides or moves back and forth in a plastic cylinder. So I applied the grease on the piston and cylinder, and on the metal rod where is goes through the back end of the cylinder. Anyway It still needed the grease in there to slow the movement down. So it works like new again.

I'm wondering if Viton or neoprene rubber insert will solve the problem for good? You get these in standard cross sections, make a split version to insert into the plastic piece with a correct hole for the rod and should be good for many years. Use a hose clamp or something to keep the split insert from opening.

A little bit of advice= slow down the play back when you are actually making the "gripper" on the rod. I could not see what you were doing at that time in the video. There are two or three videos that do a better job on you tube. I thank you for the effort you made but the other videos are the ones I will use to repair my washer.

Great vid I wish I had found your vid before I purchased new rods. In the future I’ll get the dampening grease. Thanks a ton Boss.

I have the non-glass top version of this washer and it lasted us almost 10 years before this issue popped-up. I just changed the rods for $42 (bought them from Amazon). Hopefully, I'll get another few years at least, but overall, it has been a good washer given the amount of work it gets. This was a great video and something I'll keep in mind for the next time.

YOU DON'T NEED TO DO ALL OF THIS AT ALL!!! The fix is messy as hell but will only take ya about an extra 30mins over just replacing the rods. Our 2020 Samsung washer got to where no matter how much you babied it by carefully placing the clothes in 99% of every load would have the UB error. Rather then buying new Suspension rods we bought a tube of the Nyogel 767A Synthetic Damping Grease on Amazon for about $26 total and refilled the original rods as they are the best mknry can buy.. Tools you need are Nyogel 767A Synthetic Damping Grease. a flat bladed screw driver a Phillips driver some tough gloves!! nitrile wont work as the grease will rip them apart as its extremely sticky. Rubbing Alcohol Paper towels And maybe a helping hand. Each washer is different so get down to the rods and take one out. On the lower section on top of the spring is a cup,you need to split that cup in half if you look closely you will see where they separate,using the flat blade you should be able to split them fairly easily. inside one half of the cup should be a sponge piece, you can remove it by putting pressure on one side of the cup while sliding it up the rod and the Friction should pull the sponge out. This sponge combined with the Damping Grease is the magic of how these rods work. Take the sponge out (the one in our washer came split down the middle long ways,if yours is solid use a razer blade to make a split so you can take it off the rod) now wipe it down with a paper towel that has Rubbing alcohol on it. Wipe down any more black Grease that you see in the area. Apply about a quarter sized amount of the Nyogel 767A Synthetic Damping Grease Lubricant to the inside of the sponge and carefully slide the sponge back into the cup,then slide both halfs of the cup back together. Now this is the important part.i believe the reason the old Grease is black is from wear of the sponge which has Contaminated the old Grease and will make it not Damping as well,so the rods fail to keep things in balance.as you compress the cup down onto the spring a few times you will start to see more black Grease on the rod.this is the new clean Grease pushing the old dirty crap out so Clean that black crap off really good. Compres the spring a good 10 times or so and wipe as much of the black Grease away as you can. Now pull the cup apart again and repeat cleaning the sponge and refilling until its fairly clean when you press the cup and spring together a few times. Before the final time to go to put the cup back together put a little extra Grease in behind the sponge on either side,then put everything back together and repeat for the other rods. I did this today and to test it we dumped a huge load of towels in without worrying about placement, just straight out of the basket into the washer which we haven't been able to even attempt since it was brand new,and it washed and spun everything just like it was brand new. I do not know how long this will last,but im hoping atleast a year and if so it will just become part of our year Maintenance on our washer&dryer.

YOu know what depresses me, we gain all this knowledge over our lives then we die and it's all gone. Except youtube keeps it going for us to pass on. Without RUclips, I wouldn't have gained a lot of knowledge. I'm still depressed about this. thanks for your video. You made a difference.

springs and a shock absorber?

I love that this is just a real guy, in a (seemingly) real home, being real while fixing something. Didn't put a suit on and "fix" an appliance that's obviously never even been used. Idk that this will fix my issue, but I'm confident trying now. Even if it does I have truly grown to hate my Whirlpool (wtw6120hw0, do yourself a favor and avoid this model like the plague) and will probably toss it soon, but until then... thank you for the advice, I'll be trying this tomorrow!

Thank you so much for sharing !

Hey Zach, I saw your comment about spikes and zytec. I have the exact symptoms described. I've been suffering ever since the v@x was rolled out and im unv@x.ed.. I want to thank you for that comment, you may have saved my life or allowed me to live longer. Is there any way I can contact you directly? I am also a programmer/computer person, I think we might have a lot in common.

Thanks man! We live on Kauai and have had this issue on our washer probably a year after we bought it (had to wait months for it like you said) Gonna give this a shot before I shell out for new rods/springs Thanks!!

Someone needs to remake this video and show this step by step without the drama .

Once you shaped the expoxy , do you let it dry and stick to the rod or do you gotta keep it from setting up and sticking to the rod ??

🐐🏆🏆🏆🎖🎖🎖🎖🎖

Zach, I watched your video and also this one here: ruclips.net/video/W3VE66YIWss/видео.html I'm wondering if, instead of disassembling the cup and fashioning that additional piece from the SteelStik putty, why not just use a plastic collar clamp (as seen in the aforementioned video), in addition to using your suggestion of the 767A grease? I think the other video is onto something, but missing the relubricating with damping grease. Thoughts?

thank you never knew about that type grease if been using the stuff from the sticky rodent and insect traps

Thank you sir for an outstanding explanation. Great work thank you again

Thank you for the video. I ended up cleaning off the rod assembly but had nothing to use but some 3M Super && Multipurpose Adhesive. I sprayed it all inside the pieces and over the rod and reinstalled it. It now runs like new pretty much. Thanks again.

Hi Zack. The wife’s washer was walking across the floor every spin cycle. I thought about replacing the suspension rods but wanted to know why they wear out. I watched several videos only to be frustrated with the fixes. Then I watched your video and realized you had figured it out. I bought some damping grease and fixed the machine tonight. It works like new once again! Thanks for the great advice! Cheers!

Thanks!!! 🌞

What about the idea of finding something metal that can be tightened around the rod in place of the plastic or SteelStick gripper. In fact, what about stacking 2 or 3 Zip Ties that are pulled as tight as they can go to see how quick they burn down or not.

Greetings do you have to remove any back panel screws before lifting lid???

After doing tons of research, discovered that the grease is Damping grease designed to cause resistance. I uncapped mine, slid the packing out, re applied grease from underneath cap to rod, wrapped electrical tape around packing a few rounds and snapped together. Now resistance is there again. Packing piece is tapered to squeeze tight against rod.

I totally admire your insight into this problem. Thanks to Amazon - I was able to purchase a set of suspension rods and they were delivered a few days later. Wish me luck. I am absolutely going to try your approach if this problem rears its ugly head. Last year I noticed rust on the exterior of the washer housing down around the base of the unit. Six years. You'd think they could make enamel last a little longer.

I had a junk cheap washer and never had a problem until I upgraded and bought a high end washer and it’s never worked on high spin because it would bang up against the walls so I would stop it and now I’m going to try your fix thanks for the video

That was excellent -- especially the analysis of how those rods work. I've been scratching my head trying to figure out what goes on with them. For me, I'll just replace them every few years -- I'm too lazy to use your method, lol. But I am very impressed with your uncovering the way the these work. Thanks!

Thanks for your video.i need to install a miner but I see that this video is a year old and I wonder if you have a recent main net video tutorial.thanks