Видео

I have the same problem, do you fix it?

@@veviska ​​⁠ yes. A technician came to my home. We opened the entire machine and it has all the components in the other side. If you see them closely there is a round plastic white component as a small drum. You can carefully take of its tap and it shows the rotor of the gear we are trying to place in the correct position. With the rotor without the tap there are a small hole where you can use your finger to rotate the mechanism manually so you have to roll and roll again and see in the other side how the gear start to rotate in to the correct position. When the gear is in the correct position you can put the rotor tap again, close the machine carefully and then put all the parts together and start the machine. It works for me and is in operation since then It was a “out of the manual” solution, hope it works for you too Note: I never took of the brewing machine again of the gear wondering that the gear might wrong rotate again until one week ago I took of to clean it and the gear stay in his position

@@carlosalonsochavarryberdej7571 Hey, is it the component in the lower part? The one next to the grey one? thank you

I had this same problem today. The white gear in which the brewing unit is supposed to align and click in to place would not align to its normal position even after holding the power button for 5 seconds and waiting for it to realign itself as shown in the video. I found that moving the gear's surrounding black housing (the housing thats supposed to hold the removable brewing unit in place) in the forward position towards the right side where it dumps the coffee grinds into the removable container first and then pressing the power button for 5 seconds did the trick and made the gear realign itself to its normal position.

@@edwardkim6071thank you so much for sharing this tip, I was really struggling this morning until I decided to check the comments for help. I wouldn’t have thought to turn that piece forward, but that did the trick.

Ridiculous

Na Slovensku 240 eur..

Same thing happened to me. Did you ever find a resolution

They have a solution: ruclips.net/video/aDr56xFJV_E/видео.html&ab_channel=TchiboCoffeeUSA

Same, found the solution yet?

@@amirun5721 yes lol.... That's actually the light to empty out the ground beans inside the machine.. I actually only found this out once I returned it and bought the Phillips 3200 series coffee maker.... Idk where on this coffee maker u empty the ground up coffee beans, but It fills up pretty quickly with the used up ground beans and that light will come on because no more beans can be grinded and fall into the area where the coffee sits. I would find out where the coffee catcher is and empty it out.

Wow this whole time I’ve been unplugging it and factory resetting it. Thanks I’m gonna try that right now

@@amirun5721 lol oo trust me I was getting very angry trying to figure it out and ended up sending it back lmao! I also kept factory resetting it and finally got a different one. Then about 5 cups in it did it to me again on my new one and I almost went off lol!! 😂😂😂😂 But then I took out the tray where the water goes and I saw little hockey pucks of ground coffee in the catcher and emptied it out and slid the tray back in, and was good to go. I couldn't find anywhere in the manuals or videos on what it meant or anything. Pretty important thing to put in the manuals lol, especially when u don't know where the catch tray is... Unless I read over it.. but I would clean the actual grinder, I would factory reset, I would take all the beans out and fill it back up, etc. and could never figure out what it was haha!! 😆

Did you repair it somehow?