Thanks for great service and the extras included for free and shipping. I was curious is there a way to make the distance and direction of dog seem more accurate. Seems like I have collar next to hand held it says I'm 50 ft away at times. Thanks look forward to your help
Hi - we had replace the battery in our collar, when doing so, some of the wires inside where pulled away from the charging connection. Is there a way to fix that ourselves?
TT15 turns off after turning on. Green light blinks 7 times and then it turns off. Updated it through WebUpdater, did factory reset, nothing helps. It's pretty new, not dirty, still have the warranty but trying to figure out is there a solution to this?
I keep getting a ? Mark on my new T5 collar.my 320 shows it on my hand held. But no satellite feed no battery life shows. Tried hard/soft reboot. Tried update collar web updater. I will remove it and put it back on my 320. Need help
i got a new TT15 collar and have tried to turn on the light. it will not go on. this happened with a different TT15 collar which i returned bc i thought it was broken. i have an old alpha handheld. probably 10 yrs old. any suggestions to get light on. it does turn on the light on our older collars. thanks
We just bought the TT15 and we have great gps signal however we have the center light blinking but we cannot get the other lights on the collar to come on. How do we get them all to come on??
I put my collar on the charger the red light came on but never turned green after sufficient time. Took it off the charger and the red light will not go out.
Same here, I updated the collar about a month and a half ago and now the GPS is completely screwed up. I called tech support and was told to do a factory reset and if that didn't work then I would need to send in the collar for repair for the low low price of $140.00.
Thanks for great service and the extras included for free and shipping. I was curious is there a way to make the distance and direction of dog seem more accurate. Seems like I have collar next to hand held it says I'm 50 ft away at times. Thanks look forward to your help
What if your collar turns on but wont connect to your unit
Hi - we had replace the battery in our collar, when doing so, some of the wires inside where pulled away from the charging connection. Is there a way to fix that ourselves?
TT15 turns off after turning on. Green light blinks 7 times and then it turns off. Updated it through WebUpdater, did factory reset, nothing helps. It's pretty new, not dirty, still have the warranty but trying to figure out is there a solution to this?
I keep getting a ? Mark on my new T5 collar.my 320 shows it on my hand held. But no satellite feed no battery life shows. Tried hard/soft reboot. Tried update collar web updater. I will remove it and put it back on my 320. Need help
i got a new TT15 collar and have tried to turn on the light. it will not go on. this happened with a different TT15 collar which i returned bc i thought it was broken. i have an old alpha handheld. probably 10 yrs old. any suggestions to get light on. it does turn on the light on our older collars. thanks
Have you found a fix for this? I just got an Alpha 200 and TT 15X last night and beacon lights wont turn on...
I have two dogs and it wont let me track and train both at the same time ? can I change frequency of the collar ?
We just bought the TT15 and we have great gps signal however we have the center light blinking but we cannot get the other lights on the collar to come on. How do we get them all to come on??
I had to update my collar to get them to work.I bought one from garmin and it worked with out updating.This place I had to update.
Mine says the battery is low but I just charged it for 5 hours the pupps did chew on the antenna maybe it’s that ?
I put my collar on the charger the red light came on but never turned green after sufficient time. Took it off the charger and the red light will not go out.
my tt15 saying it's fully charge but it is showing its not fully charge,whay could be the cause for that?
my tt15 collar will not turn on. if I hold the on button for about a minute the red light will come on blink green twice then turn off
Same
if the satellite cable is broken and for some reason it touches each other, it won't let your collar turn on..check the cable
Thanks guys! I run search dogs not hunting dogs, but your you tube helped!!
my alpha 10 says handheld can't not transmit
Updating the collars made mine not work at all.
Same here, I updated the collar about a month and a half ago and now the GPS is completely screwed up. I called tech support and was told to do a factory reset and if that didn't work then I would need to send in the collar for repair for the low low price of $140.00.
My t15 drop out 3 hundred yards then they may pick back up at 9 hundred
Thank you👍