How to Add Approvers to Jira Service Management Workflow

Поделиться
HTML-код
  • Опубликовано: 12 дек 2024

Комментарии • 21

  • @melissanielsen8313
    @melissanielsen8313 Год назад +5

    FYI - the workflow needs to be ACTIVE in order for the "Include approval step" checkbox to show up. Just thought this might help out someone else as it threw me for a bit!

  • @DivyaSachdev-s3t
    @DivyaSachdev-s3t Год назад +5

    Can we also get a video on the automation you mentioned at the end of this video?

  • @alexanderwayne9890
    @alexanderwayne9890 2 месяца назад

    Helped get me there. Thanks! If I may add, it would be helpful to go over setting up what happens when you add an approver on the agent side. Reviewing customer email notifications. I was able to modify the email template once I saw it.

  • @leiwang0620
    @leiwang0620 Год назад +1

    Great video, simple and clear, thank you!

  • @ArianeGiraud
    @ArianeGiraud Год назад

    Hi Alex! How can I add a condition in which if no one approves in 5 days, the issue transitions by omission? Thanks in advance! You're my favorite Jira content creator!

  • @pracitoshsahu538
    @pracitoshsahu538 Год назад

    Hello Alex , Thanks for the videos , Could you Please explain it by doing Approve or Decline in Automation including esign in templet.

  • @jsuarez3891
    @jsuarez3891 Год назад

    nice video 👍,then, how to get in a report (JQL) the name who approved tickets?

  • @bruno2938
    @bruno2938 Год назад

    Hi, Thanks for sharing your knowledge
    can you please let me know how to set up approval on Jira Work Management Business form?
    that does not come with an approval option.
    Also, which type of project are you using?
    Thank you!

  • @aredheadguy2010
    @aredheadguy2010 Год назад +1

    Hello Alex, thank you for the videos... Question: Are you using JSM Cloud? I'm on JSM datacenter... Look & feel slightly different from your UI (and I don't see configuring Approvers in the Workflow is as easily as you showed, lol)...

    • @ApetechTechTutorials
      @ApetechTechTutorials  Год назад

      Hi Tim. I am indeed in the cloud. I don't have resources to get on DC . . . . that's way too much money.

  • @phyllisjones1
    @phyllisjones1 4 месяца назад

    Title says How to Add Approvers - but this seems to discuss how to add approvers to the workflow. Is there a way to see the list of "approvers" for a given Request Type in Jira. I need to manage the list of approvers and can't find a way. Any help will be appreciated.

  • @Vitorfeitosa1
    @Vitorfeitosa1 Год назад +1

    Does it need to have paid Jira in order to appear this approval section? TY for the video

    • @ApetechTechTutorials
      @ApetechTechTutorials  Год назад

      I don't think so. BUT, you do need to use Jira Service Management. Approvals don't exist in Jira Software.

    • @angelgaliciasp8873
      @angelgaliciasp8873 3 месяца назад

      @@ApetechTechTutorials is there a way to implement something similar in "regular" Jira Software?

  • @Mattsstill
    @Mattsstill 8 месяцев назад +1

    But how do you confitgure that list of approvers?

  • @santhoshrajselvaraj7302
    @santhoshrajselvaraj7302 Год назад

    Could you Please explain it by doing Approve/Decline in Automation

  • @selimshixmambetov9706
    @selimshixmambetov9706 Год назад +1

    Good afternoon , is it possible to automatically attach a QR code from a task to attachments , so that when I print out the document and scan the qr code from the document , I will be atomically transferred to the task and thereby I will know who the author and user of this particular task ( document ) is . I found a free plugin that puts the qr code in the task, but not in the document, and I need to immediately use the jira installation version in the document. Thank you