Hello. Your feedback is invaluable to us, and we appreciate your time and effort in sharing your thoughts.This year it is planned to open a new terminal, which will significantly improve the quality of ground services at the airport. We will be glad to see you on board again!
Companies should learn that's it is okay to be criticized. If only good things told to you, how can you improve on your self. Props to Air Astana to be open up to criticism and be confident to their products.
Flown Air Astana once back in 2009 and was immediately blown away by how detailed and good their services are. Not to mention the crews who were always smiling and always with a good vibe but not in an 'overly friendly' manner like some Middle Eastern or Asian carriers The airline truly is one of the most underrated airlines in the whole world!
Cheers! Have been there in ICN 7Eleven 6 times. Guess maybe I bought something from you. And now we meet up here in the comments 😂. Greetings from Thailand ☕️
No way! I can’t believe my eyes, you finally did it, David! Thanks for visiting our country, I also very love Air Astana. As I said, many times before, they are indeed very-very underrated. Glad, you’ve made a video about it.
I haven't watched your videos for a long time because I lost interest in flying but I see that the quality of your content just improved over time and I am glad you guys still have this Chanel. Tnx and here is to many more years for you.
I stuck till the end and I really love these longer, in-depth videos. I also appreciate all the work that goes in these videos. Keep it up and can’t wait for the next one!
I worked as an auditor few years ago. A client of mine was one of Europe’s largest travel retailers based in Hamburg and I was stationed for a month at KUL’s Terminal 2 to audit their books. It went on for two financial reporting periods and I loved every minute of it working in an airport.
I used to be a routine regular watcher of yours a few years back prior 2020. Just rediscovered you and wow - incredible production quality!! So in-depth and well made, good stuff man
Hello David! My name is German and I speak on behalf of unofficial fanclub of Air Astana! Thank you for your honest opinion, especially for the Almaty international terminal review. It's our pain too. As for your meal on the way to Seoul, we can inform you, that in 2016-2018 Air Astana conducted big customer research. The inflight service department included several questions about customer's preferences and every time after each international flight was completed, passengers received online test form with questions about meal service. I remembered that several times I filled that form and checked the box with "prefer to get a meal straight after departure". I'm sure that airline made the decision to serve food after departure based on customer questionnaire. Really appreciate your review!
As a travel agent focused on ex-soviet / ruso-germans etc. based near frankfurt this is one of my best selling routes. Ill never do this trip on my own but its nice to see what product im selling haahha
Amazing Trip Report as always. I'm very surprised impressed with Air Astanas product. Usually those Ex-Soviet country carriers aren't that great or unknown but they really seem like a hidden Gem. Sometimes the lesser known Airlines are the ones providing the best experience. I had by far my best Eco flight with Oman Air for example a few years ago.
Never even knew this airline existed in the first place!! I’ve seen a lot of other airlines, but this airline I’ve never even heard of. This one feels more obscure to me.
I love this channel because you are also giving us a review of the Airlines home base airport! Would like to see more airport/HUB reviews implemented in the reports, as it is a part of the final product!
Really nice video, really impressed with Air Astana too. And I’m hoping that Air Astana will collaborate with Almaty on fixing up that mess of an airport! (Before the new terminal is coming)
I really do not understand the need for internet access while travelling. I have represented my company in many worldwide destinations and enjoyed the freedom of being incommunicado allowing me to relax and enjoy the travelling experience. These days I load my iPad with movies etc to pass the time during the flight just in case the entertainment has issues, as seen in Josh Cahill’s latest offering on Westjet! Great video David👍🏻
Thank you very much for this comprehensive Review, David. I really enjoyed watching it and I appreciated the side information about the seats, the Airline etc.
Lovely report man! I've flown this exact same route, just the opposite way (Astana-Frankfurt), and I loved it so much! Flight crew was amazing, seats and food were very nice as well, plus lots of amenities! Will post my trip report in the near future as well. Safe travels!
Watching the video having used Air Astana from Bangkok to Frankfurt last year. I was in business and really impressed, great to see Economy class is really good too. Almaty Airport I completely agree with, however the staff were amazing and organised me a Yandex. Leaving was as you said, definitely looking forward to the new Terminal.
interesting video though, although been on your channel since 2017 on a other account but, you always are honest, and about that Boeing 767 last ever build in 2014??!! has blown my mind dude.
Hey David! Been subbed to you for years and I was curious if you could do another TripReport at Manchester Airport (UK). With the newly opened parts of T2 I think it would be a great thing to cover on the channel such as an Aer Lingus, Qatar Airways, or Virgin Atlantic flight. I am flying out of that terminal in a few months on a VA A330-300 to Orlando for the first time and want to get a sense of what you think its like!
I am flying the reverse route in Business Class in a couple of weeks time. Very much looking forward to it (have nearly a 24 hour layover in Kazakhstan).
Just a heads up if your in business class, speak to the crew about breakfast as they take your order. Ask to have it when you wake up, just a snack at the start.
I find it amazing that an airline gives such a service on a short-medium hall flight with an airbus 321... I havent seen a multimedia screen on a 320/737 in a while... and the food... damn.
I was skeptical of flying this airline (even though the fares were cheaper) but I'm relieved to see how good they are! What remains a bit nerve wracking is connecting through a Kazakhi airport...
Thanks for the video, but you seem to have forgotten to cover the ticket number and the frequent flyer number on right side of the boarding pass in the intro part (because these numbers on the left were covered, so just a reminder)
I have flown Air Astana several times between Seoul and Almaty (and once on Asiana). I have been impressed on every flight. However, the Almaty airport is one of the worst I've been to. I've been on that red eye to Seoul at least half a dozen times, usually after a 7-hour layover. The new terminal was scheduled to be opened on June 1, apparently. Unfortunately, my last trip through was on June 3 and it was not complete yet.
The quality of my Air Astana flight in December 2023 from Bangkok-Almaty was one of the best of my life. I keep telling everyone that the product is right up there with Emirates and SQ. Yes, Almaty airport was not good, but it's not the "worst" airport in the world. Also you should get Yandex Taxi - I had no trouble getting in or out of the airport and it was very cheap and quick from the city centre.
A very small and insignificant detail, as a Czech who speaks English and decent German I always "catch" the word "also" pronounced as if in German, compared with the flawless English in the rest of the narration. ALSO, that is a CZECH beer at 9:33!! Woow.
I love Almaty, and have flown Air Astana from there to Bishkek (pretty good) - but omg the airport. The worst 'business' lounge I've ever been in. I'm going back in May - I wonder if the new terminal will be ready by then.
LAX has the same issue re transport (not sure if it’s as bad compared to Almaty). On several occasions traffic is so backed up it’s faster to walk, even from as far as the In-N-Out down the street.
Searching for flights for a Asia roundtrip, and planing some days in Uzbekistan, i was searching for flight from Tasjkent to seoul, Air Astana came up with 3 flights, taking 38 hours. Tasjkent to Almatyand 15 hours in almaty, then to Astana for another 15 hours stop and from there to Seoul. Costing under 300€. I dont know much about Air Astana, but this video has asured me i have to try it.
Great review! I recently flew long haul economy on British Airways .Air Astana beats them hands down! We had no hot towels, no amenity kits,no power outlets,and dreadful food with wooden cutlery!
At the time, Air Astana stated the reason for suspending Russian service was their insurance wouldn't cover them in Russia. Of course, the Russians claimed it was due to Air Astana being 49% British-owned.
I can tell if I get treated differently and receive service elements that others don’t. That happened once back in 2018 when I worked on a project with a different airline, and it made things awkward because of course I won’t put those into the video. Also, I can tell they have no idea about what I’m doing if they ask me why I’m filming, which the crew on the first Air Astana flight from FRA to NQZ actually did. Hope that clears things up. :)
@@Juanceesaintit is true unfortunately. I used to fly with them my entire childhood, but they’re slowly falling apart and are on the brink of bankruptcy due to corruption. I truly hope they can restructure and return to their former glory of the emirates days.
On your 1st and 3rd flight, did you sleep on the plane, if so, how many hours and I am curious, how much did you pay to take a bus in Almaty? 20:4120:46 and 20:55, okay.
Can you help me? I have several questions. I am a frequent British Airways traveler in economy class, but I have decided that for this trip I will take a one-way trip in economy class and for the return trip in business class. My question is for the return, the check-in area will be in the club europe zone? And as for the luggage, it tells me that I can carry 2 suitcases of 32kg, can I carry a suitcase of 64kg? And the last question, will I have access to the VIP area at both airports (I have a stopover at Heathrow)?
When I was younger, my family had friends who lived in the same city as us but had to move back to Kazakhstan for outside life reasons. This video makes me feel connected to the friends (they are doing well).
Hello. Your feedback is invaluable to us, and we appreciate your time and effort in sharing your thoughts.This year it is planned to open a new terminal, which will significantly improve the quality of ground services at the airport. We will be glad to see you on board again!
DONT RETIRE THE 767 AND REPLACE THEM WITH 787!!! :(((
Omg its the real air astana
Your A321 neo's look really nice. I hope i have a chance to fly one of them soon.
@@notforrestbono3100787 is just better in every way
We love an airline who can take constructive and criticism to improve. Hats off to you Air Astana! Hoping to fly with you one day.
Companies should learn that's it is okay to be criticized. If only good things told to you, how can you improve on your self. Props to Air Astana to be open up to criticism and be confident to their products.
qatar could learn a thing or two from them.
Exactly @@skylineXpert
Flown Air Astana once back in 2009 and was immediately blown away by how detailed and good their services are. Not to mention the crews who were always smiling and always with a good vibe but not in an 'overly friendly' manner like some Middle Eastern or Asian carriers
The airline truly is one of the most underrated airlines in the whole world!
Yeah, they are natural with their cutsomers!
yes for real
I also wanted to work in an airport so I got a job in 7-Eleven at Seoul Incheon Airport terminal 2. A unique experience
Cheers! Have been there in ICN 7Eleven 6 times. Guess maybe I bought something from you. And now we meet up here in the comments 😂. Greetings from Thailand ☕️
You should make videos about 7-11 ICN
No way! I can’t believe my eyes, you finally did it, David! Thanks for visiting our country, I also very love Air Astana. As I said, many times before, they are indeed very-very underrated. Glad, you’ve made a video about it.
I haven't watched your videos for a long time because I lost interest in flying but I see that the quality of your content just improved over time and I am glad you guys still have this Chanel. Tnx and here is to many more years for you.
What a treat to watch Simply Aviation. Been subscribed for 6/7 years now. Can even watch an hour long review. Kudos David, Felix and team!
love that your reviewing these more obscure airlines
obscure?
I stuck till the end and I really love these longer, in-depth videos. I also appreciate all the work that goes in these videos. Keep it up and can’t wait for the next one!
Air Astana is a surprisingly nice airline! Thank You for your amazing detailed reviews! You put so much effort, and we all appreciate it!
I worked as an auditor few years ago. A client of mine was one of Europe’s largest travel retailers based in Hamburg and I was stationed for a month at KUL’s Terminal 2 to audit their books. It went on for two financial reporting periods and I loved every minute of it working in an airport.
Wait, KUL? Isn't that Kuala Lumpur?
@@Anolaana that’s correct
I used to be a routine regular watcher of yours a few years back prior 2020. Just rediscovered you and wow - incredible production quality!! So in-depth and well made, good stuff man
Great flight and review. This airline definitely underrated. 1.15 AM for Breakfast? Looks like it's Supper Time for me, at least not early as this.
love those Condor liveries when Eurowings just passed by 😍
Great Review, it was Astana-shing. Hope to see SCAT in the future!
Hello David! My name is German and I speak on behalf of unofficial fanclub of Air Astana! Thank you for your honest opinion, especially for the Almaty international terminal review. It's our pain too. As for your meal on the way to Seoul, we can inform you, that in 2016-2018 Air Astana conducted big customer research. The inflight service department included several questions about customer's preferences and every time after each international flight was completed, passengers received online test form with questions about meal service. I remembered that several times I filled that form and checked the box with "prefer to get a meal straight after departure". I'm sure that airline made the decision to serve food after departure based on customer questionnaire. Really appreciate your review!
That A321NEO landing was amazing. Also the pickup situation at almaty airport, That is LaGUardia with guards just yelling at cars
As a travel agent focused on ex-soviet / ruso-germans etc. based near frankfurt this is one of my best selling routes. Ill never do this trip on my own but its nice to see what product im selling haahha
16:55 got me rolling 😂 I relate. Great review anyways!
What the hell you’re doing here?!
Yo, Ice! I'm a huge fan!!!!
Same
That road at Almaty with all the cars crawling around trying to get in looks like lax especially during night time and holidays
Amazing Trip Report as always. I'm very surprised impressed with Air Astanas product. Usually those Ex-Soviet country carriers aren't that great or unknown but they really seem like a hidden Gem. Sometimes the lesser known Airlines are the ones providing the best experience. I had by far my best Eco flight with Oman Air for example a few years ago.
Never even knew this airline existed in the first place!! I’ve seen a lot of other airlines, but this airline I’ve never even heard of. This one feels more obscure to me.
I love this channel because you are also giving us a review of the Airlines home base airport! Would like to see more airport/HUB reviews implemented in the reports, as it is a part of the final product!
I really like how you are reviewing central asian airlines that don't get much attention.Keep it up!
Thank you so much for visiting the country I was born and raised in, amazing job!
Really nice video, really impressed with Air Astana too. And I’m hoping that Air Astana will collaborate with Almaty on fixing up that mess of an airport! (Before the new terminal is coming)
Great travel ratio 💪🏻 and wow! Air Astana is surprisingly good, I hope to fly with them sooner or later
I really do not understand the need for internet access while travelling. I have represented my company in many worldwide destinations and enjoyed the freedom of being incommunicado allowing me to relax and enjoy the travelling experience. These days I load my iPad with movies etc to pass the time during the flight just in case the entertainment has issues, as seen in Josh Cahill’s latest offering on Westjet!
Great video David👍🏻
Great video David. Glad to be a member. Hope you’ll be back in Pittsburgh soon.
Half an hour of David is exactly what I needed today, fantastic video!!!!😊
Fantastic airline review 👏 I think Air Astana should be proud 👏 always enjoy your commentary as well!
I've always been fascinated by Air Astana so I loved this video!
Thank you very much for this comprehensive Review, David. I really enjoyed watching it and I appreciated the side information about the seats, the Airline etc.
Watched until the last second. Great Video as always. 😎
Lovely report man! I've flown this exact same route, just the opposite way (Astana-Frankfurt), and I loved it so much! Flight crew was amazing, seats and food were very nice as well, plus lots of amenities! Will post my trip report in the near future as well. Safe travels!
Watching the video having used Air Astana from Bangkok to Frankfurt last year. I was in business and really impressed, great to see Economy class is really good too. Almaty Airport I completely agree with, however the staff were amazing and organised me a Yandex. Leaving was as you said, definitely looking forward to the new Terminal.
Previous safety video of Air Astana was so impressive, but currently version is based on classic version of safety video..
Excellent work David!
interesting video though, although been on your channel since 2017 on a other account but, you always are honest, and about that Boeing 767 last ever build in 2014??!! has blown my mind dude.
Hey David! Been subbed to you for years and I was curious if you could do another TripReport at Manchester Airport (UK). With the newly opened parts of T2 I think it would be a great thing to cover on the channel such as an Aer Lingus, Qatar Airways, or Virgin Atlantic flight. I am flying out of that terminal in a few months on a VA A330-300 to Orlando for the first time and want to get a sense of what you think its like!
Brutally Honest is the best aviation series on RUclips!
Many Have Told Me Who Good AIR ASTANA Are.Great Trip Report
Babe wake up Simply Aviation posted a new brutally honest episode!!
Kudos David, leave it to Austria to have one of the best flight reviewer out there :) Take care my friend
I am flying the reverse route in Business Class in a couple of weeks time. Very much looking forward to it (have nearly a 24 hour layover in Kazakhstan).
Just a heads up if your in business class, speak to the crew about breakfast as they take your order. Ask to have it when you wake up, just a snack at the start.
Nice and interesting review.
I think you need to calibrate your white balance when there is mood lighting in the cabin though.
I find it amazing that an airline gives such a service on a short-medium hall flight with an airbus 321... I havent seen a multimedia screen on a 320/737 in a while... and the food... damn.
I was skeptical of flying this airline (even though the fares were cheaper) but I'm relieved to see how good they are! What remains a bit nerve wracking is connecting through a Kazakhi airport...
Really like the Camera update
Thanks for sharing about Almaty's airport. I guess it's not ICN or even SFO in terms of convenience.
Great review!
Welcome to Kazakhstan 🇰🇿 and thanks for choosing Air Astana🔥
New terminal commissioned and you have to try it as well as SCAT airlines.
Thanks for the video, but you seem to have forgotten to cover the ticket number and the frequent flyer number on right side of the boarding pass in the intro part (because these numbers on the left were covered, so just a reminder)
It can be surmised that sleeper class here is similar to skycouch on Air NZ
welldone I really enjoy watch your videos
A great review!
I have flown Air Astana several times between Seoul and Almaty (and once on Asiana). I have been impressed on every flight.
However, the Almaty airport is one of the worst I've been to. I've been on that red eye to Seoul at least half a dozen times, usually after a 7-hour layover.
The new terminal was scheduled to be opened on June 1, apparently. Unfortunately, my last trip through was on June 3 and it was not complete yet.
The quality of my Air Astana flight in December 2023 from Bangkok-Almaty was one of the best of my life. I keep telling everyone that the product is right up there with Emirates and SQ. Yes, Almaty airport was not good, but it's not the "worst" airport in the world. Also you should get Yandex Taxi - I had no trouble getting in or out of the airport and it was very cheap and quick from the city centre.
A very small and insignificant detail, as a Czech who speaks English and decent German I always "catch" the word "also" pronounced as if in German, compared with the flawless English in the rest of the narration. ALSO, that is a CZECH beer at 9:33!! Woow.
I love Almaty, and have flown Air Astana from there to Bishkek (pretty good) - but omg the airport. The worst 'business' lounge I've ever been in. I'm going back in May - I wonder if the new terminal will be ready by then.
Doesn't look like it's supposed to open until July, from what I read on their website.
Their A321neos look really nice!
LAX has the same issue re transport (not sure if it’s as bad compared to Almaty). On several occasions traffic is so backed up it’s faster to walk, even from as far as the In-N-Out down the street.
Can't wait for the people mover to be fully built
Searching for flights for a Asia roundtrip, and planing some days in Uzbekistan, i was searching for flight from Tasjkent to seoul, Air Astana came up with 3 flights, taking 38 hours. Tasjkent to Almatyand 15 hours in almaty, then to Astana for another 15 hours stop and from there to Seoul. Costing under 300€. I dont know much about Air Astana, but this video has asured me i have to try it.
Great review! I recently flew long haul economy on British Airways .Air Astana beats them hands down! We had no hot towels, no amenity kits,no power outlets,and dreadful food with wooden cutlery!
Really cool Air Astana!!
At the time, Air Astana stated the reason for suspending Russian service was their insurance wouldn't cover them in Russia.
Of course, the Russians claimed it was due to Air Astana being 49% British-owned.
OMG, Air Astana Airbus A321LR and Boeing 767-300 is good, and the legroom is perfectly fine
The a321 neo seemed great.
Very cool airline.
I love how they upload weekly now
I love their livery
Why did Air Astana buy the 767 so late? Its very old designs and fuel inefficient compared to 787 or even A330
The meal looks generous.
Hi man, just a curious question. How do you make sure or trust the airline that they haven’t informed their crew about you?
I can tell if I get treated differently and receive service elements that others don’t. That happened once back in 2018 when I worked on a project with a different airline, and it made things awkward because of course I won’t put those into the video. Also, I can tell they have no idea about what I’m doing if they ask me why I’m filming, which the crew on the first Air Astana flight from FRA to NQZ actually did. Hope that clears things up. :)
@@simply_aviation eyyyy good know. Just was curious haha. Keep up with the excellent reviews :))
Will you try Sri Lankan Airlines economy class? please🙂😊
Uhmmm good luck! Inside the plane looks dated and neglected.
@@Juanceesaint yah!! Your also correct 😂😂😂, but Wanted to check its services
@@Juanceesaintit is true unfortunately. I used to fly with them my entire childhood, but they’re slowly falling apart and are on the brink of bankruptcy due to corruption. I truly hope they can restructure and return to their former glory of the emirates days.
Very impressed with Astana Air, better than most if not all European airlines
I saw your plane (a320neo) 1 month after in Frankfurt
On your 1st and 3rd flight, did you sleep on the plane, if so, how many hours and I am curious, how much did you pay to take a bus in Almaty? 20:41 20:46 and 20:55, okay.
Can you do FRA-ICN on MIAT via Ulanbataar? Would like to try them out on my next journey to Korra, but I'm a little unsure.
are we just gonna look past that condor a330 neo butter
Air Astana is my favorite airline, i will fly on them to doha after 10 days!
How was your flight?
@@ggwp5884 nice,food,service, and crew was nice
I didn’t know there was a terminal 3 in Frankfurt. All the times I’ve been I’ve never noticed it.
It's not open yet, it's still under construction.
1:25 why did david put a map of Seoul Airport instead of a Frankfurt Airport. 😂
Please go to
Mombasa-Addis Ababa- Mumbai (India) in
(Ethiopian Airlines)
Please 🙏🏻🙏🏻🙏🏻🥺
18:53
That’s what Atlanta’s airport is throughout the day
Flying the same route (but other way around) in business next month!
I just love the number of times David keeps reminding us he’s 180cm tall in his videos 😅
@simplyaviation can you buisness class on Air Astana both 767 and A321 neo LR?
My favourite a321❤
Nice video! Can you please do a review on Virgin Australia's 737?
Try LOT from Wrocław to Seoul or Warsaw to Astana
You should also have visited Astana city 😊
Can you help me? I have several questions. I am a frequent British Airways traveler in economy class, but I have decided that for this trip I will take a one-way trip in economy class and for the return trip in business class. My question is for the return, the check-in area will be in the club europe zone? And as for the luggage, it tells me that I can carry 2 suitcases of 32kg, can I carry a suitcase of 64kg? And the last question, will I have access to the VIP area at both airports (I have a stopover at Heathrow)?
When I was younger, my family had friends who lived in the same city as us but had to move back to Kazakhstan for outside life reasons. This video makes me feel connected to the friends (they are doing well).
Will you try Myanmar Airways International Economy
Kapitan Kazakhstan is pleased.
wow...air astana
great job
Love this