HOW TO SELL SKINCARE TO CLIENTS | CONVINCE SOMEONE TO BUY YOUR PRODUCT | UPSELLING AND RETAIL

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  • Опубликовано: 28 дек 2024

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  • @TheANiikoleImage
    @TheANiikoleImage 4 года назад +31

    You're literally my favorite RUclipsr. Ive been an esthetician for a year now and this is definitely an area I struggle in and this video was extremely helpful. Also I would love to see a video on what retail products you have. Thank you for this content!

  • @lauralalav6332
    @lauralalav6332 10 месяцев назад +1

    I was looking for a video like this. Thank you so much Kristen. This was very informative. ❤

  • @sabrina9333
    @sabrina9333 2 года назад +3

    Hi! I've been an Esthetician for 20 years & been enjoying checking out your channel 💜 You are so inspiring 🌈🌤💆🏻‍♀️

  • @mckenziautumn8829
    @mckenziautumn8829 2 года назад +9

    What if the person doesn’t want to be talked too during their service how would you suggest bringing up retail ?

  • @medicalassistant28
    @medicalassistant28 4 года назад +8

    You are officially my “favorite” RUclipsr!! You give so much information and I loved the role playing. Be Blessed

  • @ninadaesthe
    @ninadaesthe Год назад +1

    ik this old but im glad i watched and i love youuuuuuu

  • @dramirez9162
    @dramirez9162 4 года назад +19

    Love this can you do a role play if they fall asleep after extractions or skin analysis? How do you incorporate talking about the products?

    • @taijat7
      @taijat7 3 года назад +3

      You can also talk to the client at the end of the service and go over the products used in their service.

    • @marisamorais3150
      @marisamorais3150 Год назад

      @@taijat7 or at the begining during the interview, i never do a facial without a previous interview with medical questions, concerns and skin analisis

  • @yakairynicole6422
    @yakairynicole6422 4 года назад +4

    Girl this was an amazing video and super informative. I will definitely be using some of these tips on my clients. I loved how the conversation just flowed and didn’t sound too pushy and the wording you used.

  • @honesty777
    @honesty777 8 месяцев назад +1

    I did great at sells with clients while I was in school.we talked about his or her most concerns family,kids,life then after getting her or him comfy I suggested a few products after highly listening to them.i act as if im not going to sell and I come off more soft.and it worked for me.

  • @louiselove8212
    @louiselove8212 8 месяцев назад

    Very detailed and helpful. Saving this. Thank you ☺️

  • @crystalfb8625
    @crystalfb8625 3 года назад +1

    I’m loving all your videos!!!! So happy I found your channel 💕

  • @dali_rivera
    @dali_rivera 3 года назад +1

    Thank you so much for such amazing context. Honestly you are a god send. I love all your videos, I love how detailed and extremely educational and helpful you are. Keep doing a great job, and I vote yes on all videos , yes we want to see them all. Lol

  • @tanitamarco9997
    @tanitamarco9997 Год назад

    Thank you for sharing this video. This is an excellent idea to explain and demonstrate a professional process.

  • @fabwithtabbAesthetics
    @fabwithtabbAesthetics 4 года назад +2

    You inspire me so much you are who I wanna be in a few years! I can’t wait to start my career!

  • @Istitchckw
    @Istitchckw 2 года назад +1

    Hi Kristen. Looks like I'm a little late to the party, but I LOVE your videos. I admire and appreciate you. I've been an esthetician for a little over 2 years. I'm soaking up all of your recommendations and teaching. Thank you.

  • @lindseyventura7625
    @lindseyventura7625 4 года назад +2

    A lot of people don’t want to be sold to during the service. I’ve done this too, but I find it’s best after the service to talk products. But that’s me.

  • @nellylopez3330
    @nellylopez3330 3 года назад +1

    Can you do a video on how you did your makeup today ,and love the info

  • @AgnesKulik
    @AgnesKulik 3 года назад

    Wow! You are awesome about explaining details about that skin care sales. Thank you so much, I am so glad that I find your videos.

  • @ysabelsantos2919
    @ysabelsantos2919 Год назад

    Thank you thank you 🙏🏽 Will be implementing this month 🎉

  • @amandathomas6570
    @amandathomas6570 2 года назад

    This role play video has to be one of my favs I haven’t seen one like it lol so informative and helpful! I have an all natural skincare line and will be starting esthetics school next month and can’t wait! So excited your videos help 😊thanks

  • @the_eerie_faerie_tales
    @the_eerie_faerie_tales 2 года назад

    That was awesome, thanks Kristen! And thanks, Suzy! 😸

  • @stephaniegomez1566
    @stephaniegomez1566 3 года назад

    Lol! Susie telling us to subscribe 😅 I been binge watching your channel 🙃 love it!!

  • @candycane1921
    @candycane1921 3 года назад +4

    I love the sound of her voice 💙

  • @lizdiaz2385
    @lizdiaz2385 Год назад

    Amazing 👏 Very helpful! Thank you

  • @HA-qc3fz
    @HA-qc3fz 3 года назад +1

    Great video, thanks, what about the customer that says no to recommendations, do you still bring it out to the counter abs show them physically?

  • @stephanieburkhart6180
    @stephanieburkhart6180 2 года назад

    First, I think you are truly amazing and gorgeous, and I was also curious. If possibly we could get a video of you actually going through one of your typical facials maybe some tips, tricks and advice. Thank you so much 😉🌹🙌

  • @StellaNoire
    @StellaNoire Год назад +2

    I lost my shi* when suzy came up on screen I cant 😂😂😂💀💀💀

  • @rresacredselfcare
    @rresacredselfcare 3 года назад +5

    You are amazing Kristen‼️ Your videos have been so inspiring… your my mentor in my head lol 😂 This roleplay was everything. I have about 6 months left of Esthetician school however I started with formulating my own products. This was super helpful. Thank You for all you do‼️

  • @aerialsmith2804
    @aerialsmith2804 3 года назад

    Your videos are so informational! I am so thankful I found your channel I am a new solo esthie in south Florida and the market is so saturated already so I was feeling a little discouraged but your videos have inspired me so so sooo much!

  • @solangeelkallassi435
    @solangeelkallassi435 2 года назад

    I like before I even watch haha

  • @ScaryLarryHorror
    @ScaryLarryHorror 3 года назад

    Yes, I would love a video about how to get repeat business. Thanks, Kristen!!! 💕

  • @mluisaayala751
    @mluisaayala751 3 года назад

    Love the role-play!!!! Very informative thank you ❤❤

  • @parulsinghal630
    @parulsinghal630 3 года назад

    It is definitely very helpful. Thumps up 👍

  • @laurietminaadams4265
    @laurietminaadams4265 3 года назад

    Bravoooooo!!!! I love it. Planing now to become a esthetician 😀

  • @JessicaMoitt
    @JessicaMoitt 5 месяцев назад

    Hey love can you please make a video on how to sell to clients who say they already have too many products ? Was watching and you said you were going to explain but never did 😩

  • @kristatrevino8753
    @kristatrevino8753 4 года назад

    I love how your about mindset! Thank you for spreading that 🔑💎🙏🏼 And thank you for not being one of those who wants $ to share these tips! Your truly inspirational. This whole video speaks to me and I agree 100% and I learned a lotttt. Your such a go getter dude and I get so many ideas from you. Sending you positive thoughts, love, peace of mind and abundance in everything your working on and praying for. Love you girly! 🤍🙏🏼🥰

  • @lindarubio3313
    @lindarubio3313 3 года назад

    This is such a good video!!

  • @kristiarias3638
    @kristiarias3638 2 года назад

    Super helpful! Thanks for sharing :)

  • @Hippie_Alien
    @Hippie_Alien 2 года назад

    This is so helpful!!! Thank you:)

  • @baljitmundi1393
    @baljitmundi1393 3 года назад

    Thanks you,..... its really really help lot ... you did explain very well ...amazing

  • @Ayomide-n1i
    @Ayomide-n1i 4 месяца назад

    Please,is it compulsory you register before you establish a skincare store?

  • @destinylancaster6505
    @destinylancaster6505 2 года назад

    Thank you for the refresher

  • @mahnoorrazi9348
    @mahnoorrazi9348 2 года назад

    Hi like ur advice Q how’s up grade all the time with new technology and products sale its hard after covid to sale

  • @kaytehotu6977
    @kaytehotu6977 10 месяцев назад

    do you ever get clients that just want to relax during the facial? how would you set the tone? I'm struggling because we offer relaxing facials and so the client is not always willing to talk. and I feel like the conversation during consult is soooooooo long and I'm just word vommiting before the facial.

  • @Selsmittenxo
    @Selsmittenxo 4 года назад +1

    Could you do a video on having another Esthi work with you, under you, or just renting the space to use?
    How things should go etc.
    I'm planning to have a friend that wants to learn microblading while I do lashes and facials. I'm not sure how to structure the business; as in should she be paying rent when using my space, commission percentage etc. Trade offs.
    Please and thank you 🙏
    This will be in my own licensed at home spa.

  • @mistylorraine992
    @mistylorraine992 3 года назад

    Love your show!!

  • @kaitlinskanes3876
    @kaitlinskanes3876 4 года назад

    Enjoying All your Videos on the business side of stuff! 😁 I’m in school now for Esthetics in AZ and have 8 weeks left! I’m in our Student Spa 2 days a week taking clients and it’s sometimes easy to talk someone into a product they should add into their routine or your right and they have Everything... 😐 and are never interested.. we have to do the Spiel no matter what so we get practice at it and familiar with the product lines we use. I think it’s difficult to suggest the more pricey skincare products, even though it would definitely benefit the person skin, their like ok then they see the price and change their minds. I’m not trying to trick them into the purchase, I just want them to use a good proven product! 😬🙂

  • @chulcat
    @chulcat 3 года назад

    Pleaseeee make another video on how to get return clients please 🙏🙏🙏

  • @QueenofBeautyandSpa
    @QueenofBeautyandSpa 11 месяцев назад

    Ohh I wish there was more content like this back in my spa therapist days. Beauty School doesn’t teach sales techniques so when you are “live” with clients you get thrown in the deep end 😂 at the time all the books I could find were super masculine sales techniques and gender, not specific like your video. Now I love talking about ethical and non pushy sales, and feminine softer selling approaches too…. Do you log your sales now ?

  • @valentinaharold1333
    @valentinaharold1333 7 месяцев назад

    I am an RN getting started in aesthetics and I want to start out just reselling skincare products. Wondering how I could get into doing it legally.

  • @infinitepoWeRofLOVE
    @infinitepoWeRofLOVE 3 года назад

    Thank you this video was super helpful 🥰

  • @blessedqueen9517
    @blessedqueen9517 3 года назад

    Can you make a video on skin analysis and different contradictions?

  • @makaylahardy1996
    @makaylahardy1996 9 месяцев назад

    So do you buy extra product to sell or do the companies send it to you to sell for a percentage??

  • @Gigi-qv3xw
    @Gigi-qv3xw 4 года назад

    Great presentation sounds like me talking to my mannequin I really enjoyed it
    Mention what products you have in retail !!! I see Image

  • @mzsmiley091
    @mzsmiley091 4 года назад

    I absolutely loved this video! It is packed with lots of great information on retailing product. As a new esthetician, I found this very useful! Please don’t ever stop making videos 😊

  • @fabwithtabbAesthetics
    @fabwithtabbAesthetics 4 года назад

    I love this thank you!

  • @chimchimbais3616
    @chimchimbais3616 16 дней назад

    How do I attract clients in the first place

  • @tajahbaye6260
    @tajahbaye6260 3 года назад

    How do you go about selling retail through the company and pricing?

  • @honesty777
    @honesty777 8 месяцев назад

    Not bad.but yall don't use woods lamp because our hands can't see dehydration

  • @hen17
    @hen17 Год назад

    Your videos are absolutely amazing! I am a new esthetician and I have been watching them for awhile. I think it is truly amazing that you share such great information to help other estis.🤍 I’m so grateful I’m able to learn from you. I’d love to see more info about retail products. This was very helpful for selling but I am struggling to find information on the specifics/business side of retail specifically for solo estheticians. I’d like to offer retail soon but I don’t know how to do my pricing, what to order, how to get started, etc. (mostly the pricing) I am worried about under/over charging. Thank you! I look forward to your future videos!!✨

  • @chasneyreed7903
    @chasneyreed7903 4 года назад

    Your content is very informative

  • @giavalladares6853
    @giavalladares6853 3 года назад

    Thank you so much sharing!

  • @armindaposse1044
    @armindaposse1044 2 года назад

    I am a Mozambican beauty therapist. Trained by People's College in Harare Zimbabwe. I am starting my own business and would really want to make good sells

  • @thewadeeffect
    @thewadeeffect 4 года назад

    I do a commission split at my location. Is it normal that they want to do a split with your retail?

  • @esme_orn
    @esme_orn 2 года назад

    Thank you, this was very helpful!

  • @mtowers4592
    @mtowers4592 3 года назад

    Hi Kristen

  • @tatianazarshevsky2722
    @tatianazarshevsky2722 Год назад

    👍👍👍

  • @abiomoayo6556
    @abiomoayo6556 Год назад

    Amazing video.want to learn more about oriflame. Comment below

  • @janessahernandez9513
    @janessahernandez9513 2 года назад

    Just came here to say u are Jeanette macurdys dark haired doppelgänger lol

  • @shireenrichards9465
    @shireenrichards9465 Год назад

    Please put lashes on susie

  • @zibaparsi977
    @zibaparsi977 3 года назад

    when do you show the products? while she is still in the bed after the facial?

  • @gianarosemanuele3274
    @gianarosemanuele3274 3 года назад

    I would love to have a chat. I cant understand why the dermatologist tell there patients to go to the drug store. I cringe when clients tell me when they use cerve. please message me