Huge Mistakes People Make at the Coin Shop - Coin Shop Etiquette 101
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- Опубликовано: 26 сен 2024
- In this video I talk to Harry about mistakes people make at the coin shop and poor coin shop etiquette. This coin shop etiquette video will help new silver stackers and coin collectors navigate their local coin shop with ease. We talk about proper handling of coins and what may be inappropriate or off limits in a coin shop. If you are wanting to start purchasing silver or gold at a coin shop and you want some coin shop tips then this is the video for you. Some of the coin shop mistakes that we talk about are ones that even I have committed in the past. I hope that this video will be a helpful tool. The most important thing is getting to know your coin dealer or bullion dealer and becoming friends with them. If you are able to befriend a coin shop owner this can help you get better deals on silver and gold. Feel free to check out the other videos filmed at Harry's Coin Shop:
Harry's Coin Shop Videos:
• Harry's Coin Shop
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Topics I cover in this video: coin shop mistakes, coin shop etiquette, coin shop, mistakes at a coin shop, coin shop tips, coin dealer, bullion dealer, local coin shop, coin store, coin shop owner, coin shop etiquette 101, coin shop 101, coin shops, coin shops 101, how to handle coins, coins, coin, rare coins, silver coins, gold coins, huge coins shop mistakes, silver mistakes, gold mistakes, coin mistakes, how to act at a coin shop, how to behave at a coin shop, coin shop coins, coins at a coin shop, harry's coin shop, silver price, silver investing, silver stacking, silver and gold
#silver #gold #coins
One day many years ago I took my daughter to a coin shop and the man selling the coins took a liking to her . She would ask me to take her there every week when she got her allowance . she would go and look at all the old coins and spend her money trying to build her own little collection . I then started buying gold jewelry for my self , my wife and my children . Then one day when we came to the shop we learned that the man had passed away . We were very sad to hear the news as we had lost a good friend . When he could he gave discounts on some items that we had bought from him , he had a soft spot in his heart for our family . The man s son took over the shop and his was just as warm and kind , just like his dad . After the father had passed away he did something so special and kind , left me , my wife and my children a gold ring with a note . Thank you for your years of supporting our store .
That's awesome. Thank you for sharing that.
Beautiful story ❤
Little bobbles and trinkets keep humanity at peace. It's only the human aspect that gives anything meaning. ❤
sounds like Marconi coin and jewelry and the Dunbars. rock on.
Love this so much !!
"We use it as a teachable moment, not to scold"
I love these guys. The owner is the coolest.
Children, customers of future.
I totally agree
i like the other guy the best
Imagine how lovely society would be if everyone had the approach of just being polite and saying please and thank you!!
I don't have to imagine. It used to be that way.
@@exiled1gamingit still is it's up to us as individuals. Hold the line I put God first.
“It’s ok to be mad, just don’t be mad at me”…
PRICELESS!!!
These guys have the cleanest most organized coin shop I've ever seen!!!
Having never been in a coin shop, I really appreciate this video. It'll help keep me from accidentally doing something I shouldn't.
this advice is also valid for card, comic and sports collector stores.
true that 👊🏽🔥🐉
Sweet. Good to know. Thanks guys.
"The tall guy" is a walking encyclopedia of coins..... I'm definitely new to coins. I've been collecting, stacking, and researching coins for roughly a year.
I love all the info. There's only a handful of channels that are my "go to" for learning. This is one of them.
i agree with Mr. Harry, a lot of people just don't understand this is a business and they have to make money to be there for you
Every time I watch one of your videos with the guys, I want to get a plane ticket and fly out there to go shopping. The whole crew is top notch. And I’ve acquired many great pieces from them via What Not.
Harry's HR skills are A1. Top lads recruited.👍
These videos are always an added plus, such a wholesome interaction combining civility and humor.
These guys are just the loveliest people.
As a former coin dealer I can relate to everything said here and the way these guys operate they deserve all the success this industry has to offer. It is a difficult business to make financially viable and I had to change careers and give up what I enjoyed. The online aspect and dishonest people I dealt with was the reason I got out of the business.
Hello, sir.
I was wondering if you might be able to educate me a bit as I have some interest in potentially becoming a coin dealer. I just sort of want some general info about and some personal questions (nothing invasive, though.) Feel free to ignore any questions that you feel are in bad taste or maybe too dicey to answer. I won't be offended.
How did you get into it?
Why did you get out?
Do you regret getting in or out of it?
How long where you in business when did you stop?
It’s because of you guys I started building a relationship with a coin dealer and it has seriously paid off. Now i get so excited going to the shop and sometimes hanging out there just talking about coins. Thanks Silver Dragons
Me too. Sometimes I go over to My LCs and bring those guys doughnuts in the mornings and just hang out and rap all day.
"A friend to the coin shop" - priceless!!
As the service writer for a family owned smaller auto shop, I truly respect Harry and his team at their place of business! They just seem like the kindest most caring people.
👍🏻 good job guys
Always make friends with the employees and owners of coin shops.
They possess a wealth of knowledge, far beyond any "Red Book".
Always grateful for these people.
Thank you.
I’m glad you touched on this subject. Great video. Harry’s is my number 1 place to go. Actually it’s the only place I go for coins, and it’s because of how nice, and respectful all of them are. It’s the main reason I kept going back a few years ago. I was new, not to coins but to silver stacking and I went into Harry’s and they were so nice and made me feel so welcome that I knew from that point on that this would be my coin shop, they do such a good job. I don’t even care to look at other coin shops. I also like to be loyal. Thanks to everyone at Harry’s coin shop. Well done! 👏👍🏻✌🏻🤙🏼
I loved this episode. Thank you so much. I plan to make my first silver stacking purchase tomorrow with a local coin dealer. Our conversation over the phone was fantastic, and I'm looking forward to seeing the shop and making a purchase. Thanks to this channel I feel much more confident and sound like I know what the heck I'm talking about.
These gentlemen are awesome! People do not understand the low margin of profit for these coins shops. Manners do matter! Great show SDs!👍
All great points. I was VERY intimidated by the LCS when I first started collecting. It was rooted in ignorance. I think that another good point would be as a buyer or collector, acquire some knowledge about the subject matter before going to the shops. That was my mistake. But I have to say the most important takeaway is building the relationship with your LCS. It is truly incredible the little "deals" you can get. I am just realistic with my expectations. I also arm myself with knowledge as well before I go into the shop. The bottom line is if it's a good shop, you will already be getting a pretty good deal as it is. I really appreciate this video. Thanks
So nice to talk up the hobby and educate without politics. Thanks SD
Very nice shop and friendly people no pressure environment, great video!
Great video. I have been in the collectable firearms business for nearly 60 years. This video could have been about gun shops. Everything you discussed has happened in my shop and everyone else I know in the business. Well done! Should be mandatory viewing for collectors of all things.
Absolutely the same in comic book, vintage magazine, and card shops, so i am not surprised this is true in collectible firearms as well.
It should be shown in civics class in school
Gentlemen at it's finest! I never asked for a discount at my bullion dealer and wanted some rounds but was sold out so got Britannia's for the same price as rounds since I was a good customer. That's how I like to do business.
Thanks for doing these videos with Harry’s coin shop. Really enjoy them and always learn something. You guys are great!
I was so scared the first time I went into Harry's (my very first coin shop adventure). Afraid I'd do something wrong, not knowing how to act. Thank you so much for this teaching video.
It's mostly common sense stuff. If you are approaching the visit with a mindful attitude and remaining teachable it seems unlikely there would be a problem. It's the people who come in with no consideration or courtesy who are the issue.
Loved this episode. I watched it 3 times already. I really enjoy the knowledge and fun attitudes everybody has. 👍
I wish I could get a job at Harry's. I would work there for free just because of how much I could learn from Harry. The man is a genius.
What a classy fella
We have to support our local shops-they provide a great service to our communities, ya we have good & bad shops but if they go away we’re screwed, margins are thin but there’s always wiggle room if you build that relationship 👍🏼
Hi Jason! I absolutely agree! 😎I've subscribed to your channel! Nice Video Content!
This is a welcome video experience. I deal with rude and obnoxious people extensively on eBay where I sell air tools and impact wrench parts. Many of the items I sell have no competitor or tool manufacturer on the web trying to sell what I sell. Instead of buyers being grateful that at least they are getting what I have to solve their problem (when no one else can do that for them) they send me heavy handed bottom feeder offers. I take Harry's points of wisdom. Here we see the highly sophisticated operation that he and his people there endeavor to run. Kudos are in order for this valuable lesson.
if you cant stand how auctions work, stop doing them.
If I was Harry I'd be pissed that SD Bullion advertisements were being run while using Harry's Coin Shop as the backdrop. Now that's bad etiquette.
LOL! Harry's prices often beat SD and JM, and his knowledge is priceless. Just saying.
Maybe your'e right. It actually should be the other way around. If I was SD Bullion I'd be pissed that I was paying to sponsor a channel that was in effect advertising Harry's Coin Shop. Instead of people going to SD Bullion to make purchases, they're seeing first hand that Harry's Coin Shop has much better prices than what they offer. And like you said, Harry's extensive knowledge of the coin industry and exemplary customer service is second to none.@@ulexite-tv
Made me go hmmmmmm. As well
I think Harry likes being associated with SD Bouillon
The SD bullion ad revenue probably was spent in Harry’s shop. I’m sure he’s not that upset.
Common Courtesy, Common Sense and Respect. I enjoyed this one Silver Dragons. A++++++
Great video - I will say, price matching absolutely takes place between Target and Walmart, in fact most of the retail industry price matches. Whether your business partakes in price matching is a decision made by your business - but the public majority is accustom to asking. Don't take this personally, instead, consider using that as a learning opportunity to understand how your local market is pricing product.
I wouldn't think it would be a big deal if a customer said (discretely and out of earshot of other customers) that a competing shop was offering a better price and thus, they would not be making a purchase. But it is another thing to demand that they price match. Like they said in their video, they are not twisting anyone's arm to buy and if people can get a better deal elsewhere, they should shop there.
I'll take ALL these points into consideration when visiting my LCS. Thank you for the LEARNING lesson here....STACK ON.
Another great video. My favorite shop gives me a discount if I bring my dog with me into the shop :) I make it a point to go there every week.
Another great video. Harry is always a gentleman. Thanks Silver Dragon!
I have never had an interest in coin collecting, but these Gentlemen make me feel as though I am missing out on a hobby I should have taken interest in years ago, love your work guys, and cheers.
The relationship stuff is so understated. I loved toned Morgan dollars and my local shop would pull them aside for me and give me first dibs whenever they got some in.
First of these videos at Harry's shop that I've seen, but wow, is that guy ever a class act! I would love to have a shop like that where I live.
Great video - one of your better LCS episodes, absolutely loved it.
Hi Razorback Stacker! Yes, I couldn't agree more! 😎I just subscribed to your channel!
Such a great business! Harry is very fortunate to have such great employees. Adrian and King Richard are very professional. As always, Great content!
I live in iowa and have a TON of coins my grandpa left me. I wish I lived closer to these guys. This shop just seems so amazing. I love the guys and wish the shop nothing but the best.
Wish I still had grandpa’s coins! I’m pretty sure my grandma sold all of them when he passed. She was weird about stuff he enjoyed.
I live right down the street from them. Gotta get in there soon. I wish I hadn't bought my gold online before I knew about them
The bad part about this is that not all shop owners are as honest as Harry. There are some dishonest owners out there and I have been to a few different coin shops that do match price as long that you have proof.
what is the point of getting your price matched, as the amount is the same?
why ask for a price match. want you want is a better price. what am i missing
@DrSchor lol. No there not. Some places will have sales. And not all places use the same prices.
@DrSchor because if you go to a place that is higher then another that you seen on-line. They will lower their price to mat ch the on line price.
It is usually the shop that treats the costumer like a child and tries to take advantage of the person almost every time ..
Incredible video. It is a very sensitive topic that other Coin Shops may not have wanted to discuss. Harry and his Crew are all class. I look forward to seeing their shop one day and spending some money with them.
I once met Eugene Levy in Vegas in 2005. Such a nice person and the jokes... The hilarity!!! lol
I’m moving from Kauai to Portland in April and I can’t wait to check out your shop!!!🤙🏾🤙🏾 I love the content you folks make together, keep it up! Thanks
Did you manage to visit?
Respect to these people, so educated and well mannered.
It’s funny because in Australia the big shopping chains like target/Kmart/Bunnings invite you to tell them that the other is cheaper and even offer a 10% discount if the other shop is found to be cheaper, It’s great for consumers to always keep prices at its lowest.
We have price match here too. Target will match any price
We actually don’t have Kmart here anymore..😢
They expressed this segment well with the exception of the target and Walmart example, price matching or beating is fairly common amongst retail stores. I don’t consider coin shops to live in that world though, we never know what they are paying for their products as it’s a different market with most things sold second hand or more….
I appreciate this! Longtime fan of the Royal Canadian Mint's collectible coins - but the actual coin shop space still felt a little foreign to me. I might've done the one 'don't' about asking for a discount your first time... but in my defence - I asked for 5$ off listed, with cash, knowing the credit card fee would be about the same to the shop owner.. needless to say, we're still on great terms hahaha
This channel should be renamed to “Harry’s coin shop”
Hi Melbourne Stacker! Yes, I believe Silver Dragons is on to something big here!😎I just subscribed to your channel!
@@LegacyStacker haha 👍 hopefully harry starts his own RUclips channel if he hadn’t already, although I do like how sd interviews harry.
What a cool shop. These guys are true gentlemen. Your area is blessed to have such a great local shop! As a semi retired person and avid stacker it would be a dream to work with folks like them.
After building up a good repor with my LCS I was able to get the contract to plow snow for the entire mall complex, as well as building a new barn and house for the complex owner. Dealing with my LCS has been nothing but a great experience.
Another great video! But what i didn't get is harry stating : If he offers a seller of coins to little the customer may get offended: but the same way will be with harry getting offended if someone whos Buying offers to low a price. Which he has stated.
I agree with almost not sure about the Walmart Target comparison because some stores do price match and not really trying to play employees against each other but at my shop the manager is able to give me better deals than the regular employees so you do have those situations
What a Great KNOWLEDGEABLE coin staff! Would love to visit this shop!
Been going to harrys for about 5 years now and he is very nice never had a issue but off camera richard is by far the most arrogant coin dealer I have ever dealt with. I've commented on prior videos about this but it's to the point if I see Richard is working I won't even go in anymore . He sure puts on a act for your camera I can say that. I hope harry sees this comment.
Very impressed with Harry and his associates. I'm thinking about driving down to their shop from Seattle to meet them in person and purchase my first gold coin :)
This is excellent advice. These guys are top notch gentlemen.
I've been in there a few times and what you see is what you get. They are all awesome people to deal with. They are exactly the same in real life as they are in these videos. Very nice people.
Would love to shop here. These videos were what got me into my local coin shops up here in Canada!
Absolutely reasonable.
It took me a few shop visits, and I finally found the one. Diamond state coins and currency in the very northern tip of Delaware (close to Philly and Jersey). AMAZING store I highly recommend checking them out and even better prices.
"Its not like walmart will match targets prices" Yes yes indeed they do and will! Most all stores even online will do price matching lol its actually better for long term business
I'd trade with Harry any day of the week, he seems like a great businessman.
On my bucket list...visit Harry's store 😊
You guys are different. Not all dealers are the same. Potentially if they like you too much or are too happy to see you it’s because they are beating you. Home Depot or Lowe’s & many other stores do match of beat prices. I understand mutual trust must occur in this business unlike a Lowe’s.
Very useful video for new stackers!
In general I have bad etiquette. But you already knew that!😎
My local LCS is horrible, I buy from Harry from the other side of the country .
We Love HARRY and his crew.❤️
I love these guys and have said that several times. One thing I disagree on though is dealer buy-back prices and trying to get a better deal. So on a generic silver round the dealer is going to offer spot or a shade above. That price is (much) lower than the advertised sale price from the same dealer. If a random bystander says to a guy trying to sell coins to a dealer, "Hey don't give it to him for spot ($25), I'll give you $26 or $27", I personally think that's fair game. I could understand why the coin dealer is annoyed by that but IMHO it's not fair to offer spot for a coin that was bought way above spot and is for sale way above spot. That annoys me about all dealers especially on silver.
The guy trying to sell his coins just wants fair value for his silver and the random buyer just wants to split the premium with the seller. Everyone is a winner except for the dealer who wants to keep 100% of the premium. If customers lose their shirt on trades what incentive is there for that customer to continue stacking? I think the first time you accept a spot offer from a dealer will be the last time as you won't be buying precious metals again in future.
On the other hand if a random bystander gives you at least a fair deal that gives you a little of the premium back and gives the other guy some room to sell or value stack, I think that's a much fairer solution. I personally wouldn't go into somebody else's premises and undercut them but outside the shop is 100% fair game. I've offered in public forums to purchase precious metals at a higher price than the dealer was offering. What's wrong with that? It's a negotiation, an auction. Again it's much healthier for the ecosystem if nobody loses their shirt. I know if I sold any of my gold or silver for a heavy loss I would never buy those items again.
A first class coin shop
Coin collecting should be fun enjoy what you can afford stay within your budget you may make a few dollars from time to time but that shouldn’t be your main reason
Bullion is for holding value
Collecting is for the history and the hunt looking for that one missing coin to complete a collection or just trying to find a better example
Bullion is for TRYING TO hold value, and often failing.
Common sense/cents isn’t always so common both in coins and people. These life lessons should go throughout our life’s. I really appreciate all of your kindness, it’s very contagious. Wish I lived nearby, would definitely shop here.
That pile of Morgan's looks real inviting 😁 love these vids, this shop, and those guys. I appreciate your content.
Really enjoy Harry and his coin shop thanks to silver dragons. Reminds me of an old shop I use to go to and it was my favorite place besides the card shop to hang out and enjoy talking about collectibles
This video makes me wish I had Harry as my LCS.
The few times I have been into my local coin shop my experience has been poor. The last time I visited my LCS, I took some coins in - that I no longer collect - thinking I might as well sell them. After evaluating the coins, the coin shop worker quoted me a price that I knew was too low based on what he told me each coin was worth. When I tried to politely point out his mistake, he got mad, turned red and looked like he was about to punch me in the face. 😡 When I asked him, "Why are you so angry?" 🤔 He told me, "That's the second time you've questioned my quote!" 🤬
I tried to explain to him the math errors he had made, but he was so unhinged he wouldn't let me get a word in edge wise. Rather than see it escalate into a fist fight, I told him, "I think I'd better take my coins and go."
What bothered me the most about this was that the owner of the coin shop sat quietly in a seat behind his desk and never once tried to intervene to de-escalate the situation. (Which to me was mind-boggling.) Later that day, I went back to the store to show the owner where his worker had made mistakes; since I still had the paper quote in my possession, but all he did was shrug and say, "I'll talk to him about it." He never apologized for his worker's attitude nor how I was treated. Needless to say, I won't be going back. Which is a bummer because the next closest coin shop is 45 miles away.
FYI, during the confrontation with the worker, I never once yelled at him or called him names. I'm still dumbfounded 😳 by his reaction to me simply questioning the quote. The only thing that makes any sense is that he must have already been having a bad day.
You guys are awesome! I wish I lived near your shop.
God bless everyone. Harry & the crew + Silver Dragons are all great dudes!
When i was a teenager, my local coin ship other was a grumpy old man. I sure wish i had a shop like this when i was a kid
Harry’s store is fast becoming my favorite.
Much respect to these 3 gentlemen. Class acts....all of them. Thanks Silver Dragons for another awesome video.
Thanks for the tips !
I was taught to be nice and respectful and more times than not, you'll be treated the same way. If not, then don't deal with that person anymore.
As for holding coins, junk or not, I hold it on the sides and it's now just muscle memory.
Thanks for sharing. 😀
Harry, Richard and the other guy seemed pretty laid back and nice guys. Silver Dragons, it would be hard to be impolite and rude to such guys. I have been to coin shops where the people were really nice and helpful and others where i did not like the people working there. I have never been rude to any person but I have known some coin dealers who were pretty rude.
Yes. The friendly and kind owner of my old LCS knew of my interest in exonumia and always kept things aside for me to look over. He retired and sold the shop to his trusted and kind assistant, but within a few years the second owner retired too and he sold the shop to a small chain of shops. This shop's new staff is cold, suspicious, rude, unsmiling, and the opposite of friendly. Additionally, the new staff's historical knowledge of numismatics is either not developed yet or they are not sharing it with customers, and they have dropped exonumia completely. The contrast with a good coin shop like Harry's is startling. Of course, i would give anything to have my old LCS back the way it was, but it is not happening, so i am glad to be able to follow Harry's shop on RUclips. Thank you, Silver Dragons.
Great post, actually made me want to start buying some bars, I did go today and buy 5 goldbacks, i'm going to use them as stocking stuffers, but if it weren't for this channel, I would not have known they exist. Thanks for teaching us more about the hobby, be safe guys.
The really nailed it on the head. I worked in various coin shops over the years, starting in the 70's, and have heard all of these things and many more. I was in Vegas for much of that time, including running the coin dept at the pawn stars. The number of scams and counterfeits we got in town was far beyond other cities but seeing it really helped me learn. Kudo's to these guys!
I would love to do business with these guys. I wish they were in my town! And thank you Silver Dragons for bringing us these interviews! Great content.
I'm going to tell on myself a very bad etiquette I did to my LCS when I was a young man about 14 15 years of age
A customer came into their shop and was selling some coins.
The employee at the coin store offered them a price and the customer declined it. I piped up "I'll give you X amount for your coins!", which was a lower offer than the coin store. I can't believe how ignorant I was to do that. The employee immediately told me I could not come back to the store I could not bid on the bidboard. I was devastated. I think I cried and begged I was so sorry and they relented and allowed me to come back which was very gracious of them. So that's a lesson Don't undercut a coin stores offer Don't try to take their business away from them.
I totally agree with everything you said and admire your honesty and etiquette, but the Walmart/target example wasn’t the greatest. They both price match, but you guys are a step above the big box
Would you rather have a rude customer that spends money or a polite customer that spends little money. 😂
Even if another shop would offer me a little bit more for a coin, I'd still sell it to Harry and his crew, because I like them 🙂 and a slightly higher price doesn't buy likeability 🙂
Harry and his employees are honest gentlemen and very professional.
New Harry Vid! :D I actually waited till I had snacks to watch lol Great vid!
Harry should trademark those fancy glasses and wavy forelock as his business logo
I really appreciate both Harry's Coin Shop (both he and his employees) and Silver Dragons for the education I have received from this series. What makes me the most disappointed is that I just lost Oregon from my assigned territory. I still have friends in the area and may still visit, but in the meantime, I may just give them a call to verify and buy items. Truly, a great dealer!
Thanks for your honesty and frankness!
👍Sorry for the initial mixup - You are the original channel I subscribed to and the one I follow and watch the most.
Silver dragons** lmao
I would love for you to go to a coin show with Harry. I went to the ANA convetion when it was in portalnd 20ish years ago and it was really interesting, but seeing even smaller shows can be a treat.
Jury is out on these guys.
The premise of this video is new customer. "So ask for some rare item... "
I bought a jade pendant off a shop i asked for a lowball price discreetly. He gave me the price i asked. Its just good to do it away from customers at any shop.