Home Depot Order Unprofessional FedEx Delivery

Home Depot order delivered by FedEx in Trussville, AL community. Driver dropped (listen to audio) package upside down (marked by black arrow which side is up and also marked "handle with care") on wet concrete in light rain. My covered porch is only a few feet away. Proof of delivery photo taken by driver woefully inadequate.
A complaint was made on 3/22/24 to FedEx customer service. I was told a manager would follow-up with me. That has not happened.
Home Depot customer service was excellent. They were very concerned that the contracted delivery carrier, FedEx, had done such a poor job.