I remember this advice from my Dad 50 years ago like it was yesterday. He had just bid a job and the customer was playing him against the another contractor for a lower price, as we walked away after my Dad would not lower his price he said to me "you will never lose money on a job you don't take".
Much worse are the stingy customers who don't want to pay for services you performed. Sitting in their cozy houses being lazy on the keyboard.. not wanting to pay for hard work. Don't call us if you can't afford to have work done on your house, take your stingy haggling to the supermarket and see if it works there! Or maybe try doing the work yourself and you will see the value in having a real contractor that knows what they are doing, do the work.
My dad had a friend in the handyman biz in early 80's that told a story I will never forget. Neurosurgeon had a sink clogged. He took the trap apart cleaned it out and walla sink drains. 100 bucks he told the gentleman. Doc stated it only took 10 minutes . That's 600 bucks an hour. I don't make that and I'm a brain surgeon. Handyman said I know, I didn't make that when I was a brain surgeon either.
@@Theredeemedchild2 Do neurosurgeons actually do neurosurgeon work 40 hrs a week though? Probably only doing real cuts for an hour or two a week, the rest of the time is studying, talking to people, planning for cuts, not working, etc. Just like its not your 10 minutes cleaning a drain, its the hour of driving to and from the job, having or getting the materials and tools you may require to do the job, and the marketing and time to acquire a customer who needs a drained cleaned. I do wonder though 100 bucks in the early 80s sounds like quite a lot, but it is about $150-$200 to get a drain unclogged today if you call someone in to do it - some contractors and handymen really do overcharge, but there are a lot of suckers who let themselves get taken.
Charged 201.64 to change out a breaker today. Came out on a Sunday. Didn't have the right type with me. $125 the first hour. By the time I got the right part (5th store) it was 1.25 hours plus a 60 dollar breaker. Seems fair to me.
I totally agree with you. I've never had to advertise and my client list has grown so much I could work 24/7 365 days a year. I used to feel like I couldn't charge so much but my work kept getting better and mastery of skills showed. They now seek me out and my schedule is tight. I built my business on honesty always exceeding my clients expectations. I also treat every client like they are the most important client I have. I also am not afraid to help those that can not afford it. Charity goes along way and sometimes rewarding in ways you wouldn't expect. I built a pantry for a 90 year old lady for free and while doing it I got a job from her neighbor that I made $25,000 in 3 weeks. There's money out there.
I quit my job and started my own handyman business 2 years ago after watching your 1000/day videos. I dont make that every single day, but i more than tripled my income and i work much less. Thanks for sharing this info for free. So much value in these videos.
I've actually had customers cry to me saying that I have no idea how hard it to find someone like you that I can trust. Trust with their home and that I will do the job correctly. I Have over fifty keys to customers homes that they made me keep so I can come fix things when they are not home. I remember my first $3000 dollar day and i was shocked. Now they come more often then I ever would have thought. That all comes when you show a level of confidence that customers rarely see
To the Haters- Tools. Time/ Reasearch/ Education. Taxes. Insurance. Vehicle Maintenance. Repairs (when you mess up every once in awhile). Now add all together.
I'm an IT guy, I own some rental properties. I don't know crap about home repair, remodeling, etc. I'm the guy that picks my contractors based on a bunch of factors before price. I want someone that I can rely on, to be on time. Someone that I can easily communicate with, someone that can explain to me why one of my ideas is bad, not just agree with everything I say. I will pay a premium for that. I don't want to find someone new every time i have an issue. The person that I work with has earned my business over and over because I can count on them, and I know they will provide me with updates, text pics so I don't have to check in everyday, make suggestions, etc. My time has value, and I'd rather pay for quality and a good fit, then worrying about a half ass'd job that is going to cost me more in the long run. I want to spend my time finding the next property or how to grow, not on looking for painters or a guy to replace a toilet when there is a problem.
You mentioned a very good point that I left out. A lot of my customers rely on me to bail them out of a home issue. I show up and fix what ever the need every time. The fact that they have a guy that they can rely one and don't have to go fishing around for is very valuable to them.
Very well said and I think that's the point of everybody and the Handyman. Can we get you to start teaching your coworkers and friends the same theory! More homeowners like yourself would have less grief and more time and better results. Contractors like us have less headaches turn our fair profit and we all continue on with a smile.
Yes, I have been trying to pick up my handy man business. Now with the COVID people are getting more work done around there houses. This Is an strong market. I like doing the smaller repairs, if I get an job to big to Handel. I just refer them to some acquaintances . I also have an property and now I have the time to do my own house maintenance. I am working on my basement. My neighbors daughter who I rented to leaft it an little deteriorated.
The problem is that far too many people are brainwashed into an employee mindset. The last few generations haven’t been told just how much money they can make by going in to business for themselves!
That's for sure. I'm the first generation that actually went to work for a company. BUT, I do cabinets and furniture on the side and make twice as much as i do in my main electrician job at the paper mill. But it's the steady hours and benefits there, and my shop is at my house, and I have two teenagers that work in the shop to make some cash, and they make damn good money. My daughter is even bidding jobs and shes 16.
You are in good businesscabinetry. My uncles wood always fiddled in cabinetry.I have always wanted to work for my self. I am doing some small small stuff. Handy man & painting .But when the economy is slow. I will look for work in an company.
Well done. Personally, I never wear t-shirts, jeans or tennis shoes. I always a polo and slacks (yes, it's true). I win most of my jobs because I show up on time and give them the estimate on the spot. I price my materials and I charge out for my labor ($150/hr), and then add profit on top of that. I get it all day long. Customers WILL pay for a PROFESSIONAL!
That doesn’t seem practical. What if you are on a job like paint or muddling drywall. You’re going to be dirty. And you have an estimate later that day. Do you change clothes?
@@jeffreylonigro1382 yes, I always have some clean polos in the truck and some slacks. Unless I know the client I am providing the estimate to well, I change.
Sometimes close relationships with customers is the funniest part of the job. I had a nice lady who lives a ways out of town ask me if I could grab a loaf of bread and a half gallon of milk on the way out. 😂😂
Poverty is a mindset, you are on the top of your game and you know what to charge to thrive in your area. The ones who make the negative comments do not truly understand your value and will never get it. Your customers absolutely do, as do I. You deserve what you’ve built and I thank you for your honest and open sharing.
I started my own little business a couple months ago similar to yours after being laid off due to COVID. I found your channel earlier this week. I’ve binged a ton of your videos. I got to say, thanks. I feel I know a good bit but different people with different life experiences brings different perspectives. I’m absolutely going to take some of your tips to heart and I think it will help my business in the future.
I’m just starting out. One thing that keeps my high end customers coming is how clean I dress and work. People notice how clean a job is done. San Antonio is military central most of my well paying customers are long time military veterans. The military is meticulously clean and they expect that from any pro.
Sooooo many contractors leave their trash for you to pick up. Mostly soda or coffee cups, but also packaging from materials. It's such a little thing, but so unprofessional.
It is true, especially military. They have an keen eye for cleanliness. When I am at an project I am not wearing my slacks. I do painting at regular basis. It took me about 1/2 an hour to get my paint tools gathered. But the way I start an job. I leave it in the same condition. In other words , I do not leave no trash around. Just with the paint on the walls. Pretty straight forward.
Thank you for this channel too. I live and die by the book "The 4 hour work week." I came from an area manager position and trained so this was a book I had everyone read. It states you drop the 80% or so small clients who cause you nothing but trouble, then sell and upsell your good, meaty, money making clients instead. You work less and make more. I work about 3 or so days a week and avg. about 1k a day too. I haven't missed a little league game or practice yet! If I have requests for smaller jobs with good clients, I then stack them into 1 day, maybe 3-5 jobs. long day but I stick with the 1k a day mentality. Thanks handyman!
Ya know I’m remodeling a kitchen for myself and providing all the labor myself. I have about 13k in MATERIALS! If I used a conservative cost/pricing model to do this for others, I would triple the cost of materials and the “cost” of my own personal remodel would be approximately 45k. So since you are A) faster, B) more experienced, C) younger and healthier. You should be paid for your craftsmanship and experience. As a subject matter expert in my former career I could have gotten 5 to 10 thousand for professional testimony. I also remember as a kid I was paid 50.00 to change light bulbs for a guy who had no idea how they worked. Bottom line I would expect to pay premium dollar for competent professional service. Hang in there handyman you should net about 500k in my book!
I have been working for a college for 16 years and the last 5 as a carpenter/ maintenance department Your honesty Has given me the Courage the last few months of watching your videos to begin my own business. Thank you
A lifelong friend of mine (30+ yrs) is the most knowledgeable/driven/reliable guy ive personally have been on jobsites with is still working hourly for someone else...as I mentioned hes the complete package with the exception of 1 HUGE asterisk....n that is 100% lack of confidence in himself...he continues to underbid sidejobs. I truely believe that a customer will not ever respect you if you dont...knowing your worth is the 2nd most important aspect of being self-employed next to attention to detail...if im going to spend 9-12 hours a day away from my family it has to be a damn good reason...thank you for your intellect myman im a rather newcomer to your channel & have thoroughly enjoyed your delivery
What you describe is working smarter, not harder and not undervaluing yourself. The time and training spent to get to craftsman level and the time, effort and cost in preparing quotes that go nowhere all have to be factored in. When dealing with clients you clearly adopt what is called ‘active listening’, responding to and clarifying your client’s vision of the projects concerned. Personal recommendation from trusted family and friends is worth it’s weight in gold. Cultivating your network and not letting your standards slip in the chase for money is your strongest suit. Your expertise and sincerity is subconsciously communicated to clients and it ceases to be about the money. Clients love their houses and you betray that love and trust at your peril. It’s why you get repeat business and don’t have to spend a bean advertising.
I have gone on a complete binge of your videos. I do some handyman work from time to time. Just because I understand building. I mainly do freebies for friends because I’m military retired with an income. I’m slowly building up to being in business because people want me to do things for them and they’re willing to pay. I’m in no rush. I’m already set. So, I just keep myself busy, buy new tools. I’m very fortunate. Love your content.
Just a follow-up on your comments about appearance. I've known a incredibly skilled tradesmen /handyman for 25+ years.. skilled enough that he could probably make Fine Furniture. He's a great guy and his skills could command top dollar but unfortunately his appearance & lack of professional dialogue has cost him a huge amount of money over the years. Like it or not people/homeowners are judgmental. He has long hair (Bohemian look) tattoos across his fingers and smells like cigarettes and pot. He also lacks much of a constructive dialogue. He is self-employed but because of these issues has always been regulated to being a lower paid subcontractor working on mostly empty houses for investors, etc.. My point to all this is that the handyman's advice about appearance and rapport is correct it can make you or cost you large amounts of personal income and profit $.
As an avid follower of your channel I can contest that your advice and willingness to share your experience is invaluable. I’m also in the trades and before going out on my own was in sales for most of my life. People that make comments about how much you’re charging obviously don’t do market research or just need to move to a different area. Here’s a phrase I use a lot. “Price is once, Quality is forever”.
This has happened to me twice in the last two days: Someone asked me what my rate is, I gave them a number that I thought was high, but what I wanted to make. Both times, they said something like: "Great! Sounds fair!" I was expecting for them to talk me down, but I had no issue. Watching this just confirmed what I've been finding out: If someone wants you to do a service for them, they will pay you what you asked. Obviously be reasonable, but don't sell yourself short!
As a DIY homeowner I would never pay people (with the exception of specialty trades) to really do any work on my house. Mostly because the info is easily attainable and I have people who know how to do the work to lean on for help and learn from. However 2 miles away on million dollar hill where the doctors live I dont believe they would want or have to do it themselves and will pay for quality work. Just because you wouldn't pay doesn't mean that there isn't people who will. That is also why I want to learn as much as possible as fast as possible because i want to be the guy taking their money. For now I'm just sticking to being a chef and learning on my own house and my own dime.
Here is a tip. If you have the time, start out getting paid to learn. Work on someone else's property for a small fee. Just make sure you have insurance and that the customer is well aware that the job may take longer or not be as professional as they'd expect. If you're upfront about your experience level, there shouldn't be any issues.
You and the Idaho painter are my favorite RUclipsrs! This was one of your more informative videos...they all teach me something just this one more than others! Thank you as always
Handyman - I have been self employed as a Home Improvement contractor here in Washington, DC for 15 years. I am 45 years old, and historically make a decent living. I have gone from charging $85 per man per hour to $150 per man per hour in the past 18 months (I have four skilled men that work for me). Because like you, I have (only recently) done some market research and found that a lot of guys/companies charging $80 to $100 are not giving anything close to the service my company does. Anyway, I have only watched a couple of your videos, I do not watch much You Tube stuff much. Thus far, I think the content you are sharing is PURE GOLD and have yet to hear you say anything I do not agree with. I want to thank you for sharing this info with your fellow tradesman. There are so many (most) guys who have no idea how to run a business and need help and guidance. You are reinforcing many things I have known or thought about, and giving me a different perspective on some topics too. Being self employed can be a dream come true, and can be a nightmare - setting things up the right way, and choosing your clients can make a world of difference. I AM an expert in my field and in working on houses in my work area (only the zip codes 20002 and 20003), and I deserved to be compensated appropriately. Thanks for your contribution to our field. Dan Benjamin - Sundance Contracting Washington DC. My wife owns the design side of our Design/Build approach: www.lisaandleroy.com . Final thought - in the same vein of the tattoo discussion you touched on: I find that ‘my clients’ can relate to me....we are more similar than dissimilar. They know I live in their neighborhood and know I make a good living (we have 5 brand new, good looking vans and trucks driving around the neighborhood with ‘Sundance Contracting’ marketing graphics on them), and that is the type of contractor they want to hire. Some of my clients LIKE it when I offer to Re-key their locks to a key i keep on my key ring in case they need me to access their house or if they lock themselves out....that is how strong the trust is. Thanks again !
Great advice, Handyman. Credibility and professionalism are critical to “moving up the ladder” to secure customers who value you highly, and won’t balk at paying your rates. People need to hear this.
Reed Cole I have being telling my wife that for 20 years. Work smarter not harder. I have enough clients who understand my worth. If my customers think I am too expensive there are guys wondering around who will work for $18 an hour. That guy will do the work then when there is a problem, the guy doesn't answer the phone. Funny how the "cheap" guys disappear. I am always available for great clients, no cheap customers.
I've seen your channel before, you have a very knowledgeable insight on everything im doin right now. Im in California O.C. area, been in the maint field since before I was hired on with the Post office 27years ago, started a "Handy man " business again, I have insurance and a business license, and I also purchased a 35' F-450 bucket truck to also clean solar panels.. I also watch the Idaho Painter, and right now I'm slammed with interior paint projects, Painting is a trade, before I started doin interior painting, I never really considered painting to be a trade...I was very much Wrong about that .. I have respect for painters as a trade NOW, and always will..
Man you nailed it. I'm a machinist, but I sell myself hard. I wear a shirt with a collar, I tuck it in, I wear an apron, I buy and use nice tools. Anybody that comes to my shop knows it. I'm well spoken, I can have a conversation with an engineer on an equal footing. As a result of all of that I probably make a little more money than the other guys. It's a complete package.
Great video btw. I’m a welder fabricator. I’m 24 and have been self employed for a while now and I find videos like this and also the discussion you’re trying to have very helpful. Trying to learn more about selling my craft to its greatest potential. Thankyou.
Just discovered your channel and this is very valuable information. I'm 27 and I've been in the remodel trade for 10 years and am now running my own small business doing remodels. I've learned alot of stuff the hard way being a young contractor. Love your videos keep up the great work. Watching from Denver Colorado.
Great video. Good information. I “retired” three years ago after 45 years in Law Enforcement. To keep busy I started a part time handyman business. When meeting potential customers for the first time I made sure I was showered, clean shaven, wearing slacks and a tucked in shirt. Always brought with me a tape, flashlight and a pad of paper for writing down everything they wanted done. I found that first impressions can make or break a contract. I have to turn down a great deal of work or I’d be back to working full time again - which is not happening. Looking forward to your next vid on both channels.
You're advice /dialogue is spot on handyman! Professionalism, confidence, appearance, networking, trust etc. is everything in this business! Definitely major income potential out there if you're confident enough to ask to be paid what you and your business services are worth 👍
Great video. I find it hard to listen to anyone speaking for mins without getting lost in my own thoughts and ideas. For some reason i listen to all the things you say and remain focused. You do a great job on all you jobs and still hsve time to make great videos
I could not have said it any better. There not a better feeling when it comes to work when you find your “audience “ that knows what your time is worth. Taking the extra time when you are looking at a potential client is crucial and not easy when you are an introvert like me All I want to do is work but the meetings are tough. Thanks for more great information
Brother I must commend you in being able to remove the corporate building mentality mold, and getting back to simplifying things. I'm still going through the same removal of said corp. mindset. Enjoy your videos brother, and have a similar mindset so easy to watch. Keep up the good work!!!
Man this video is awesome, and I found it at the perfect time. I've been looking for material for my networking presentation, and all this info is exactly what I needed to hear! I'm really old fashioned and am always trying to be fair with pricing. But we do need to realize we are professionals, and professionals are worth the money. Thank you from On The Level Services LLC!
I just stumbled across your channel and I can’t get enough. Thank you so much for your time making these. I’m listening to these I I’m completing your sentences lol. I am a 30 year carpenter. I started a woodworking business (2) years ago. It is growing rapidly. I install kitchens for a company full time and to my woodworking at nights and weekends. I also do handyman stuff as well. Your videos are very informative about the business end of the trade(s). Thank you for your time and keep up the good work. Greg
This information is so true and valuable! Thank you for sharing! Another source for jobs is the next door app! Also a good subject matter for future might be taxes and savings for your business. Food for thought. I am so glad that I didn’t get that tattoo of Marylyn Monroe on my forehead!!! Lol
Preach brother Handyman!!! We live in a capitalist country. We all have the right to place a value on our work. If it is outside of the potential clients budget... we move on. There are PLENTY of clients that will pay you well if you bring quality and experience to the table
Hey, man, I’m a handyman in Melbourne, FL. Great video. Encouraging and a great advice. Confidence, compassion, honesty... and listening. The most important subject people want to talk about is themselves. Listen to your customers, don’t interrupt, don’t tell them your story. Just listen to what they have to say and offer a fix when the time is right. No matter how behind I am I never rush out because I’m late for the next gig. Show them you’re there for them and they will be your customer for life. Also, great insight on the money/tax implications at the beginning of the vid.
Well ive been watching all your vids for a year now. I come from a very different angle because i live on my rents and do most of my own work. I followed your business ideas working for landlords and homeowners and your advice has worked pretty good for me. I don't charge nearly as much as you but i don't know as much as you but I've been so happy with the past years success and I'm slowly raising my prices and learning as i go and making much more than any job I've held and I've done a lot of different jobs. My wife is a contract worker and we move every few months so i pop up and all over and get steady work pretty quick. Sorry to hear about the trolls but I'm grateful. THANK YOU!
You are so on point...I really enjoy your explanation of a handyman. Most people don't care and won't finish a job! I've been inspired and I'm a already a detailed Specialist...but have room for improvement. Thxs! Wish you well.
Love these videos. My day job is an account manager at a steel mills. I spend my evenings flipping homes (I also have my real estate licence). Learning how to do as much as you can, on your own around your home, will save you thousands. Thanks for this great info and keep it coming!
Thank you. I’ve recently moved 160 miles from an area I made good money in. This new area is a split between impoverished and very very wealthy it is however surrounded by some very well to do areas I am trying to set up a new client base in this new area so that I don’t have to continue driving that 300+ mile round-trip and the woman I am currently working for is seeing the value in having me around I am just waiting for the next project to bump my numbers higher.
Great points. Everything you said regarding appearance, communication and attitude is true for any lucrative profession. Don't aplogize for "triggering" these trolls. I was lucky to have been raised by and worked with tough, sometimes brutally honest men that cared enough to teach me the real world. Confidence comes from doing honest, good quality hard work. Yours is valuable lesson that young people need to hear whether they like it or not.
Should have set aside a few hours to live-stream this topic (even though I know you touched on this dozens of times before). This is an extremely valuable subject that you could and should reiterate over and over on this channel especially. I could keep listening for days to cement this into my brain. Thanks again
Very authentic video.. Its a long hard road.. sometimes you make it look so easy but I realise you learned through experience and your determined and of course appearance is a big thing. I just started and I have pretty good common sense.. what I lack is the experience but I'm determined to get through and eventually get to the confidence level where I can charge at least half of what your charging lol. I also think as the world revolves their will be less and less "handymen" and just people who work with their hands in general which will drive the price for this profession up.
Excellent points! No it is not all about whether or not you have tattoos, but appearance and how approachable you are to clients and prospective clients that is key. Build trust with them and you’ll rarely have go searching for work because they will be tripping over themselves to give business. Great videos, thank you for all you have been putting out here.
PROFESSIONAL, you take it to a whole new level. I have a lot of your skill sets and I thought I was professional at jobs BUT then I saw you lay plastic, bag the room and run an air purifier. Keep up the great work and thanks for all you do.
One of my issues is undervaluing my time n skill. I’m empathetic to the homeowner, and am like “damn that’s a lot of money” while I think if I’d be able to afford it. I’ve gotten better, but still have a ways to go. I’m a new follower, love the page(s).
I appreciated this video Handyman! Lots of great tips that I can utilize in my remodeling business. I have both arms tattooed and was always kinda worried that would hinder me, but i soon realized it doesnt at all. My customers dont even seem to notice them, they notice a positive attitude and a passion for what I do. One guy told me ' dont ever stop smiling' . Those are the things I've come to realize that customers care about. Keep the great content coming handyman!
very helpful sir.. still watching and starting business in 2020, after my previous employment closed in march of this year. so off to the races... every weekend 've been doing handyman work, for the last 20 years. you still inspire me to be better..
Its interesting hear you speak on this topic because this is exactly how I operate my business. I also am a self employed handy man and I have found that alot of confidence goes a long way. I used to have to do the "fake it til you make it" routine until I gained more experience in that area. I also, havent advertised at all. Most of my jobs come from past customers who trust me and have no issues of me being in their homes when they arent even home. Hell, alot of customers will give me door codes or a spare key to have access to do the work. It's a good feeling knowing you're worthy of the work and trusting enough to be in there home alone. I enjoy watching your videos and listening to your topics. Keep it up handy man!
Agree, agree and you gotta tack on that 32% for your benefit package. Confidence and over communicate with the customer goes a long way to securing their network of friends. Great vid and thanks for all your doing for the younger handymen.
Great videos lots of great information here. I personally started a handyman service and ran it all the way to the top in about six months. then took a job for the last year, everything you said in this video is absolute truth. I see a lot of guys out there trying to make a handy man business and looking like they might mug you...appearance is huuge. professionalism also another key. I found that, if I was unsure of a job I would recommend someone who does that particular job IE electrician, plumber by doing this I gain more by now having a network of other crafts, which opens a lot of doors on a lot of fronts.
This dude is the real deal, get out there and get paid what you are worth, never work for someone who treats you like a servant (unless they pay you like a king)
All of my work comes from referrals. I have come to the same conclusions through experience. You are smarter than me. You did research to get to the same point I have way earlier than me. Kudos to you! We (handymen/remodelers) are worth a lot. Believe that and charge accordingly. Then work to the level of what you're charging.
Ok so I've watched a lot of your videos and honestly its all quality. I appreciate the work you're doing. This video was great inspiration for me to pick up my act a little bit. I will be posting some videos of my own personal work soon. Working on the time to do videos through all the chaos of running this whole thing. 3 years in and ive never been so busy in my life or making as much money as I am in less time. Without a lack of efforts and hard work haha I really do value your message in this video. I know it's a year old but I find myself watching more RUclipsrs like you who are making more money in less time. I think your videos are on point and I have picked up a lot in watching them so thank you from one handyman to another. Good luck and keep up the great work
Great job! Well said. Another thing I would add is, sometimes we limit ourselves because we personally would not pay the amount we would need to ask for our services. The reality is, if your VALUE to your customers is high, you can ask a higher price. Most are glad to pay almost anything you are willing to accept, IF they see your value. Our value is built on TRUSTWORTHINESS, RELAIBILITY, PERFORMANCE, FLEXIBILITY, PROFESSIONALISM, CONFIDENCE, etc... The tattoo thing does unfortunately have some negitive effect sometimes, but if can be overcome with strength in the aforementioned areas.
Great advice for someone willing to listen. I've been watching your videos for the past few months and have adopted a few of your techniques. I also got a hold of the books you suggested. Keep it up and thank you.
Great explanation for professionalism. Look the part, be knowledgeable, and show up on time is half the battle. Wish you'd do a mock up estimate with walk through on pertinent information needed for accurate quote for several minor repairs or small reno. I'm new, but appreciate content.
Hey handyman thanks I appreciate this type of video. This and pricing/bidding this the kinda stuff I'm looking for. And I love the Idaho painter, & the Finish carpentry guy from texas. They're both awesome..
I'm not a handyman. I am a professional. I have had contractors, who I had to raise their prices because I believe a good worker should be paid an honest amount. I know these folks have families but short change themselves.
Great Video! - You really only get ONE chance to make a first impression. Visuals i.e. tattoos, clothing, hygiene, ect play a major influence on that first impression. One's performance can certainly contradict their appearance, but forming trust is goal #1. And a professional appearance will always get the bid over an edgy look.
This is really helpful. I'm trying to turn a night/weekend side business into a full-time job. Pricing has been a struggle though, and without raising my prices, it's impossible to take the leap. I appreciate the advice to take the "risk" of premium prices on those outlier referrals. Videos like this one are encouraging and insightful. Thanks for giving so much info about the business side of things.
I really enjoy your channel Handyman !!! Its helped me out quite a bit !!!😀 This is my 3rd year in business as a handyman ,home and garden improvements, appreciate the info on the vanguard account and the Grey tax area that video was very helpful and motivating !!!
Not sure if you'll ever see this comment, but i think you're the man!! Don't worry about the trolls, your videos are great, you got some dry humor hear and there, which cracks up! I never really subscribe to any channels because i like to stay busy and don't watch reality stuff because I'd rather be living my life and working my tail off, to prosper in the long run. But, my guy you got me hooked. My wife jokes with me and gives me shit because everytime i get some time here or there i pull up your channel. Keep up thre good work Handyman! Just remember haters are just jealous of what they don't understand or have and if you have them, you must be doing something right!
So your videos, ideas and lessons are like recalling the past 12 years of my life. I mean it’s like listening to myself. Thanks for giving us hardworking analytical guys an amen corner. Curious, looking at the debris behind you what do you do for getting rid of it? I am in your boat of higher end work and never leave debris. I try and get a dumpster on site when I can for a job when it’s big enough but sometimes you can’t justify it for small project and it piles up. I have a low spot by my driveway in the corner of the fence I call the 💩pit. When It gets full I order a dumpster and load it. - also the fact that you base your schedule around archery season. Perfect. Me too. Works better around the holidays too and gives me some “ fluff” as you call it.
All true.You are almost as intelligent as I am..lol..Really...you are right about everything you said!!. I always say customers are paying for your time and most importantly..your knowledge.Just like earning a college degree you have earned your knowledge.It has taken more than 4 years.You earned your " four year degree", completed your internship and now have your own practice. Thank you.I enjoy watching!
I've been in the business for 25 years and unfortunately its hard to explain all the things you learn in twenty minutes. If you stick to getting a little better each time, in a couple years you will look back and you wont believe how far you've come. I did the same thing you did, I just started pricing my work much higher and it easy because i had the confidence in the quality of my work. You will also know when the quality of work you do is worth more, you will just know.
This video ......is great !! It hit on all the key things ive went thru and struggled with ! We all need to keep sharing this info ! Its a lifetime of learning and being the best we can be !
I have only watched one of your videos. I'm a new subscriber and looking forward to watching more. The video I watched you try to explain how you learned what you know. I can relate I learned from so many people but I cant think of anyone that has the ability tou do all the different type of jobs I can. I know it started when I was young and still today, i love to learn about how things work or the steps many different trades Ive allways read magazines or text books that I'd buy at yard sales or second hand stores . But mainly I learned from doing the work. I've also worked and remodeled alot of older homes. When you have to mate new to old it's in a whole different class than building from new materials. I've had so many people compliment me for what I know as well. I'm 1 year in at working for myself and my biggest misstake is not charging enough. Last week I went to a home and installed a dishwasher, a set of kitchen taps, chandelier in the dining room, patched large hole in the drywall, and installed a range vent that required cutting the cabinet and installing ductwork because the previous fan vented from the rear but the new one would only vent through though top. I did the work of a plumber, an electrician, a duct erector/ fitter, and also a drywall installer. I also installed some MDF inside the cabinet to hide the duct work and i do professional work and to code the same way each tradesman would. Contacting each tradesman or company to set up a time and be home for each appointment takes alot of time from a homeowners daily schedule. Time is money and the city I live in has so much construction being done that it wouldnt be easy to get a plumber out to install 1 dishwasher and 1 set of taps. If they do, they will be expecting to charge top dollar. The same applies to have an electrician in for 1 fan, 1 chandelier, and a dishwasher. Then there is the duct work and drywall patch. I arrived at 10 am and was done and packed up by 4. I charged the homeowner$497.35 including parts and materials. Oh ya. Forgot to mention the homeowner attempted to install the dishwasher and taps. The wiring was hooked up outside the junction box on the dishwasher and the elbow between the supply line and dishwasher was installed with the rubber washer on the wrong side of the elbow so water sprayed out when he attempted to turn the water at the main back on. Also the homeowner installed an oldschool compression shutoff ( the ones used for copper that crushes the copper line as you tighten) under the sink that was also spraying water as well. I dont even want to think about how much I under charged but I'd like you to give me a rough low and rough high at what I should have charged. I am not bragging but my knowledge, the $1000's I have spent to own the different tools I own for each trade, not to mention fuel, insurance and all the rest. Thanks for doing this channel i look forward to mentoring off you the way i have allways done.
Great video. Thank you for sharing the wisdom. I look forward to the growth of this channel every day. The sales aspect of the handyman business is extremely important. Again thank you for sharing.
Very helpful! I’ve been considering how to better monetize my business and my efforts, and like everything else I’ve watched from you, you hit the nail on the head. Thank you for what you do and sharing with us brother.
Keep the business channel pumping! I plan on going on my own in the future and it's great to have informative avenues of information as far as the dollar side is concerned. That being said the practical knowledge you provide is priceless as well. Being tax season, can we get a talk on how you manage taxes and bookkeeping?
It’s how you carry yourself. I have a ponytail as a man and a neck tattoo lol but I have some very respectful and very respected clients that are professionals in their trades. I have one guy that I can always count on calling me for everything and he’s a great guy and treats me with the same respect he would treat a client of his own. I came from a rough past but settled down and now I’m a family man. I carry my head up high and walk straight. I completely understand what you’re saying about that because it’s true. Even carrying myself like a professional with confidence and I speak very well and sound educated because I am self educated, some people still take one look at me and already made up there minds that as soon as I leave they are calling someone else. It doesn’t matter to them that I know what I’m doing what I’m talking about and can articulate it in a way that sounds like I went to college. They just do t care. But most reasonable people with a mind of their own after speaking with me can look past all of that and they can look past the rough exterior and know that I’m worth the money. The biggest problem I’m having is losing jobs to people that don’t know how to price their work. I’m not saying I’m super efficient in that aspect but I know what I’m worth and whereabout my prices should be, whereas others are charging shit for their work and it’s killing the business because now every other customer expects those lowball prices. I haven’t been running a business very long I’m still just starting 2 years in but I’ve been in this business roughly 20 years. I don’t get butt hurt because someone suggests that the way I look can scare people off because I know it to be true and even if it weren’t I do t stress the small stuff. All I care about is my family and my job. And I only care about my job because it supports my family. I love what I do and I strive to do it better everyday. Even shit I think I know about I’ll study over and over to know I can get it right. I still have a lot to learn and I appreciate all you share on your channels. It helps a lot, thank you.
I remember this advice from my Dad 50 years ago like it was yesterday. He had just bid a job and the customer was playing him against the another contractor for a lower price, as we walked away after my Dad would not lower his price he said to me "you will never lose money on a job you don't take".
I hate greedy punks! I had a jerk try to rip me off the other day. $500 to install a p-trap. Watching him drive away with zero was worth it.
Wise words of advice. Another good one if you don't work for yourself and you can swing it is "never be afraid to take a pay cut for your happiness."
Much worse are the stingy customers who don't want to pay for services you performed. Sitting in their cozy houses being lazy on the keyboard.. not wanting to pay for hard work. Don't call us if you can't afford to have work done on your house, take your stingy haggling to the supermarket and see if it works there! Or maybe try doing the work yourself and you will see the value in having a real contractor that knows what they are doing, do the work.
My dad had a friend in the handyman biz in early 80's that told a story I will never forget. Neurosurgeon had a sink clogged. He took the trap apart cleaned it out and walla sink drains. 100 bucks he told the gentleman. Doc stated it only took 10 minutes . That's 600 bucks an hour. I don't make that and I'm a brain surgeon. Handyman said I know, I didn't make that when I was a brain surgeon either.
Let’s not be fooled neurosurgeons make way more than us contractors. Around 3000 an hour
I seriously doubt they are making over 6 million a year bud
@@Theredeemedchild2 Do neurosurgeons actually do neurosurgeon work 40 hrs a week though? Probably only doing real cuts for an hour or two a week, the rest of the time is studying, talking to people, planning for cuts, not working, etc. Just like its not your 10 minutes cleaning a drain, its the hour of driving to and from the job, having or getting the materials and tools you may require to do the job, and the marketing and time to acquire a customer who needs a drained cleaned.
I do wonder though 100 bucks in the early 80s sounds like quite a lot, but it is about $150-$200 to get a drain unclogged today if you call someone in to do it - some contractors and handymen really do overcharge, but there are a lot of suckers who let themselves get taken.
Charged 201.64 to change out a breaker today. Came out on a Sunday. Didn't have the right type with me. $125 the first hour. By the time I got the right part (5th store) it was 1.25 hours plus a 60 dollar breaker. Seems fair to me.
We charge a buck-fifty to start one of our trucks and dispatch...even if it is a tripped circuit breaker it costs a buck.5
I totally agree with you. I've never had to advertise and my client list has grown so much I could work 24/7 365 days a year. I used to feel like I couldn't charge so much but my work kept getting better and mastery of skills showed. They now seek me out and my schedule is tight. I built my business on honesty always exceeding my clients expectations. I also treat every client like they are the most important client I have. I also am not afraid to help those that can not afford it. Charity goes along way and sometimes rewarding in ways you wouldn't expect. I built a pantry for a 90 year old lady for free and while doing it I got a job from her neighbor that I made $25,000 in 3 weeks. There's money out there.
how is the work volume 4 years later? I have a feeling people are really conservative spenders right now and businesses are struggling
I quit my job and started my own handyman business 2 years ago after watching your 1000/day videos. I dont make that every single day, but i more than tripled my income and i work much less. Thanks for sharing this info for free. So much value in these videos.
I've actually had customers cry to me saying that I have no idea how hard it to find someone like you that I can trust. Trust with their home and that I will do the job correctly. I Have over fifty keys to customers homes that they made me keep so I can come fix things when they are not home. I remember my first $3000 dollar day and i was shocked. Now they come more often then I ever would have thought. That all comes when you show a level of confidence that customers rarely see
To the Haters-
Tools.
Time/ Reasearch/ Education.
Taxes.
Insurance.
Vehicle Maintenance.
Repairs (when you mess up every once in awhile).
Now add all together.
That is just the tip of the iceberg.
Ignore the haters, they are clueless and nothing you can say will ever convince them otherwise.
So I'm 52 and have to get a full shoulder replacement so I'm running down hill on the handyman stuff how old are you?
Health care, investment in growth, retirement investment, coverage for personal injury.
I'm not sure how I feel about you leaving out the "Profit" part. Heh.
I’d rather have my customers complain about my prices than the quality of my work.
If that's the only complaint they have then you're doing a bang up job
Oh that's good!
Free market is a beautiful thing. They don't have to approve my estimate. I charge what I want for what ever job I am estimating. Good video!
I'm an IT guy, I own some rental properties. I don't know crap about home repair, remodeling, etc. I'm the guy that picks my contractors based on a bunch of factors before price. I want someone that I can rely on, to be on time. Someone that I can easily communicate with, someone that can explain to me why one of my ideas is bad, not just agree with everything I say. I will pay a premium for that. I don't want to find someone new every time i have an issue. The person that I work with has earned my business over and over because I can count on them, and I know they will provide me with updates, text pics so I don't have to check in everyday, make suggestions, etc. My time has value, and I'd rather pay for quality and a good fit, then worrying about a half ass'd job that is going to cost me more in the long run. I want to spend my time finding the next property or how to grow, not on looking for painters or a guy to replace a toilet when there is a problem.
You mentioned a very good point that I left out. A lot of my customers rely on me to bail them out of a home issue. I show up and fix what ever the need every time. The fact that they have a guy that they can rely one and don't have to go fishing around for is very valuable to them.
Very well said and I think that's the point of everybody and the Handyman. Can we get you to start teaching your coworkers and friends the same theory! More homeowners like yourself would have less grief and more time and better results. Contractors like us have less headaches turn our fair profit and we all continue on with a smile.
Yes, I have been trying to pick up my handy man business. Now with the COVID people are getting more work done around there houses. This Is an strong market. I like doing the smaller repairs, if I get an job to big to Handel. I just refer them to some acquaintances . I also have an property and now I have the time to do my own house maintenance. I am working on my basement. My neighbors daughter who I rented to leaft it an little deteriorated.
The problem is that far too many people are brainwashed into an employee mindset. The last few generations haven’t been told just how much money they can make by going in to business for themselves!
That's for sure. I'm the first generation that actually went to work for a company. BUT, I do cabinets and furniture on the side and make twice as much as i do in my main electrician job at the paper mill. But it's the steady hours and benefits there, and my shop is at my house, and I have two teenagers that work in the shop to make some cash, and they make damn good money. My daughter is even bidding jobs and shes 16.
You are in good businesscabinetry. My uncles wood always fiddled in cabinetry.I have always wanted to work for my self. I am doing some small small stuff. Handy man & painting .But when the economy is slow. I will look for work in an company.
Well done. Personally, I never wear t-shirts, jeans or tennis shoes. I always a polo and slacks (yes, it's true). I win most of my jobs because I show up on time and give them the estimate on the spot. I price my materials and I charge out for my labor ($150/hr), and then add profit on top of that. I get it all day long. Customers WILL pay for a PROFESSIONAL!
That doesn’t seem practical. What if you are on a job like paint or muddling drywall. You’re going to be dirty. And you have an estimate later that day. Do you change clothes?
When I suit up to work , that’s what it is. And when I suit up for estimates , that is it.
@@jeffreylonigro1382 yes, I always have some clean polos in the truck and some slacks. Unless I know the client I am providing the estimate to well, I change.
@@jeffreylonigro1382 they make jumpsuits you can wear...
20 minutes of golden wisdom, Handyman.
Sometimes close relationships with customers is the funniest part of the job. I had a nice lady who lives a ways out of town ask me if I could grab a loaf of bread and a half gallon of milk on the way out. 😂😂
That's funny.
I hope you upcharged those! lol
Poverty is a mindset, you are on the top of your game and you know what to charge to thrive in your area. The ones who make the negative comments do not truly understand your value and will never get it. Your customers absolutely do, as do I. You deserve what you’ve built and I thank you for your honest and open sharing.
I started my own little business a couple months ago similar to yours after being laid off due to COVID. I found your channel earlier this week. I’ve binged a ton of your videos. I got to say, thanks. I feel I know a good bit but different people with different life experiences brings different perspectives. I’m absolutely going to take some of your tips to heart and I think it will help my business in the future.
Under commit and over deliver! Show up on time, do good work, be honest, money will flow like crazy! I value my time as much as they value theres.
Communication. Answer the dang phone or call back as soon as possible.
@@crcurley totally agree!!!
Your ramblings are when i learn the most!
It's much easier to be confident if you are accustomed to under promising and over delivering.
I’m just starting out. One thing that keeps my high end customers coming is how clean I dress and work. People notice how clean a job is done. San Antonio is military central most of my well paying customers are long time military veterans. The military is meticulously clean and they expect that from any pro.
Sooooo many contractors leave their trash for you to pick up. Mostly soda or coffee cups, but also packaging from materials. It's such a little thing, but so unprofessional.
It is true, especially military. They have an keen eye for cleanliness. When I am at an project I am not wearing my slacks. I do painting at regular basis. It took me about 1/2 an hour to get my paint tools gathered. But the way I start an job. I leave it in the same condition. In other words , I do not leave no trash around. Just with the paint on the walls. Pretty straight forward.
Thank you for this channel too. I live and die by the book "The 4 hour work week." I came from an area manager position and trained so this was a book I had everyone read. It states you drop the 80% or so small clients who cause you nothing but trouble, then sell and upsell your good, meaty, money making clients instead. You work less and make more. I work about 3 or so days a week and avg. about 1k a day too. I haven't missed a little league game or practice yet! If I have requests for smaller jobs with good clients, I then stack them into 1 day, maybe 3-5 jobs. long day but I stick with the 1k a day mentality. Thanks handyman!
Just imagine if you worked all 7 days. I don't have little league games to go to.... that could change some day.
Ya know I’m remodeling a kitchen for myself and providing all the labor myself. I have about 13k in MATERIALS! If I used a conservative cost/pricing model to do this for others, I would triple the cost of materials and the “cost” of my own personal remodel would be approximately 45k. So since you are A) faster, B) more experienced, C) younger and healthier. You should be paid for your craftsmanship and experience.
As a subject matter expert in my former career I could have gotten 5 to 10 thousand for professional testimony. I also remember as a kid I was paid 50.00 to change light bulbs for a guy who had no idea how they worked. Bottom line I would expect to pay premium dollar for competent professional service.
Hang in there handyman you should net about 500k in my book!
I have been working for a college for 16 years and the last 5 as a carpenter/ maintenance department
Your honesty Has given me the Courage the last few months of watching your videos to begin my own business. Thank you
A lifelong friend of mine (30+ yrs) is the most knowledgeable/driven/reliable guy ive personally have been on jobsites with is still working hourly for someone else...as I mentioned hes the complete package with the exception of 1 HUGE asterisk....n that is 100% lack of confidence in himself...he continues to underbid sidejobs. I truely believe that a customer will not ever respect you if you dont...knowing your worth is the 2nd most important aspect of being self-employed next to attention to detail...if im going to spend 9-12 hours a day away from my family it has to be a damn good reason...thank you for your intellect myman im a rather newcomer to your channel & have thoroughly enjoyed your delivery
What you describe is working smarter, not harder and not undervaluing yourself. The time and training spent to get to craftsman level and the time, effort and cost in preparing quotes that go nowhere all have to be factored in. When dealing with clients you clearly adopt what is called ‘active listening’, responding to and clarifying your client’s vision of the projects concerned. Personal recommendation from trusted family and friends is worth it’s weight in gold. Cultivating your network and not letting your standards slip in the chase for money is your strongest suit. Your expertise and sincerity is subconsciously communicated to clients and it ceases to be about the money. Clients love their houses and you betray that love and trust at your peril. It’s why you get repeat business and don’t have to spend a bean advertising.
I have gone on a complete binge of your videos. I do some handyman work from time to time. Just because I understand building. I mainly do freebies for friends because I’m military retired with an income. I’m slowly building up to being in business because people want me to do things for them and they’re willing to pay. I’m in no rush. I’m already set. So, I just keep myself busy, buy new tools. I’m very fortunate. Love your content.
You are correct. Been watching the Idaho Painter for years - very professional and well spoken.
Just a follow-up on your comments about appearance. I've known a incredibly skilled tradesmen /handyman for 25+ years.. skilled enough that he could probably make Fine Furniture. He's a great guy and his skills could command top dollar but unfortunately his appearance & lack of professional dialogue has cost him a huge amount of money over the years. Like it or not people/homeowners are judgmental. He has long hair (Bohemian look) tattoos across his fingers and smells like cigarettes and pot. He also lacks much of a constructive dialogue. He is self-employed but because of these issues has always been regulated to being a lower paid subcontractor working on mostly empty houses for investors, etc.. My point to all this is that the handyman's advice about appearance and rapport is correct it can make you or cost you large amounts of personal income and profit $.
If you walk in and make the house stink, that's symbolic. Pot heads never have any sense. It's the judgment of God on them.
Absolutely correct. Sadly appearance does count
As an avid follower of your channel I can contest that your advice and willingness to share your experience is invaluable. I’m also in the trades and before going out on my own was in sales for most of my life. People that make comments about how much you’re charging obviously don’t do market research or just need to move to a different area. Here’s a phrase I use a lot. “Price is once, Quality is forever”.
This has happened to me twice in the last two days: Someone asked me what my rate is, I gave them a number that I thought was high, but what I wanted to make. Both times, they said something like: "Great! Sounds fair!" I was expecting for them to talk me down, but I had no issue. Watching this just confirmed what I've been finding out: If someone wants you to do a service for them, they will pay you what you asked. Obviously be reasonable, but don't sell yourself short!
As a DIY homeowner I would never pay people (with the exception of specialty trades) to really do any work on my house. Mostly because the info is easily attainable and I have people who know how to do the work to lean on for help and learn from. However 2 miles away on million dollar hill where the doctors live I dont believe they would want or have to do it themselves and will pay for quality work. Just because you wouldn't pay doesn't mean that there isn't people who will. That is also why I want to learn as much as possible as fast as possible because i want to be the guy taking their money. For now I'm just sticking to being a chef and learning on my own house and my own dime.
Ya same way I'd never pay anyone to make my food :p
Here is a tip. If you have the time, start out getting paid to learn. Work on someone else's property for a small fee. Just make sure you have insurance and that the customer is well aware that the job may take longer or not be as professional as they'd expect. If you're upfront about your experience level, there shouldn't be any issues.
You and the Idaho painter are my favorite RUclipsrs! This was one of your more informative videos...they all teach me something just this one more than others! Thank you as always
I’m not a handyman, but a lot of what you said applies to life and work in general. I like how you think and work. Great advice.
Handyman - I have been self employed as a Home Improvement contractor here in Washington, DC for 15 years. I am 45 years old, and historically make a decent living. I have gone from charging $85 per man per hour to $150 per man per hour in the past 18 months (I have four skilled men that work for me). Because like you, I have (only recently) done some market research and found that a lot of guys/companies charging $80 to $100 are not giving anything close to the service my company does. Anyway, I have only watched a couple of your videos, I do not watch much You Tube stuff much. Thus far, I think the content you are sharing is PURE GOLD and have yet to hear you say anything I do not agree with. I want to thank you for sharing this info with your fellow tradesman. There are so many (most) guys who have no idea how to run a business and need help and guidance. You are reinforcing many things I have known or thought about, and giving me a different perspective on some topics too. Being self employed can be a dream come true, and can be a nightmare - setting things up the right way, and choosing your clients can make a world of difference. I AM an expert in my field and in working on houses in my work area (only the zip codes 20002 and 20003), and I deserved to be compensated appropriately. Thanks for your contribution to our field. Dan Benjamin - Sundance Contracting Washington DC. My wife owns the design side of our Design/Build approach: www.lisaandleroy.com . Final thought - in the same vein of the tattoo discussion you touched on: I find that ‘my clients’ can relate to me....we are more similar than dissimilar. They know I live in their neighborhood and know I make a good living (we have 5 brand new, good looking vans and trucks driving around the neighborhood with ‘Sundance Contracting’ marketing graphics on them), and that is the type of contractor they want to hire. Some of my clients LIKE it when I offer to Re-key their locks to a key i keep on my key ring in case they need me to access their house or if they lock themselves out....that is how strong the trust is. Thanks again !
Great advice, Handyman. Credibility and professionalism are critical to “moving up the ladder” to secure customers who value you highly, and won’t balk at paying your rates. People need to hear this.
You're better off working less often for more money than working more often for less money.
Reed Cole so true my man
Reed Cole I have being telling my wife that for 20 years. Work smarter not harder. I have enough clients who understand my worth. If my customers think I am too expensive there are guys wondering around who will work for $18 an hour. That guy will do the work then when there is a problem, the guy doesn't answer the phone. Funny how the "cheap" guys disappear. I am always available for great clients, no cheap customers.
Well said. In England we say "anyone can be a busy fool"
Reed Cole ur an idiot
Shut up
Correct because all work at the end of the day you surrender your time for money
I've seen your channel before, you have a very knowledgeable insight on everything im doin right now. Im in California O.C. area, been in the maint field since before I was hired on with the Post office 27years ago, started a "Handy man " business again, I have insurance and a business license, and I also purchased a 35' F-450 bucket truck to also clean solar panels.. I also watch the Idaho Painter, and right now I'm slammed with interior paint projects, Painting is a trade, before I started doin interior painting, I never really considered painting to be a trade...I was very much Wrong about that .. I have respect for painters as a trade NOW, and always will..
Man you nailed it. I'm a machinist, but I sell myself hard. I wear a shirt with a collar, I tuck it in, I wear an apron, I buy and use nice tools. Anybody that comes to my shop knows it. I'm well spoken, I can have a conversation with an engineer on an equal footing. As a result of all of that I probably make a little more money than the other guys. It's a complete package.
Great video btw. I’m a welder fabricator. I’m 24 and have been self employed for a while now and I find videos like this and also the discussion you’re trying to have very helpful. Trying to learn more about selling my craft to its greatest potential. Thankyou.
Just discovered your channel and this is very valuable information. I'm 27 and I've been in the remodel trade for 10 years and am now running my own small business doing remodels. I've learned alot of stuff the hard way being a young contractor. Love your videos keep up the great work. Watching from Denver Colorado.
Great video. Good information. I “retired” three years ago after 45 years in Law Enforcement. To keep busy I started a part time handyman business. When meeting potential customers for the first time I made sure I was showered, clean shaven, wearing slacks and a tucked in shirt. Always brought with me a tape, flashlight and a pad of paper for writing down everything they wanted done. I found that first impressions can make or break a contract. I have to turn down a great deal of work or I’d be back to working full time again - which is not happening. Looking forward to your next vid on both channels.
You're advice /dialogue is spot on handyman! Professionalism, confidence, appearance, networking, trust etc. is everything in this business! Definitely major income potential out there if you're confident enough to ask to be paid what you and your business services are worth 👍
Great video. I find it hard to listen to anyone speaking for mins without getting lost in my own thoughts and ideas. For some reason i listen to all the things you say and remain focused. You do a great job on all you jobs and still hsve time to make great videos
I could not have said it any better. There not a better feeling when it comes to work when you find your “audience “ that knows what your time is worth. Taking the extra time when you are looking at a potential client is crucial and not easy when you are an introvert like me All I want to do is work but the meetings are tough. Thanks for more great information
Brother I must commend you in being able to remove the corporate building mentality mold, and getting back to simplifying things. I'm still going through the same removal of said corp. mindset. Enjoy your videos brother, and have a similar mindset so easy to watch. Keep up the good work!!!
Man this video is awesome, and I found it at the perfect time. I've been looking for material for my networking presentation, and all this info is exactly what I needed to hear! I'm really old fashioned and am always trying to be fair with pricing. But we do need to realize we are professionals, and professionals are worth the money. Thank you from On The Level Services LLC!
I just stumbled across your channel and I can’t get enough. Thank you so much for your time making these. I’m listening to these I I’m completing your sentences lol. I am a 30 year carpenter. I started a woodworking business (2) years ago. It is growing rapidly. I install kitchens for a company full time and to my woodworking at nights and weekends. I also do handyman stuff as well. Your videos are very informative about the business end of the trade(s). Thank you for your time and keep up the good work.
Greg
Thank you! I've always been one to undersell myself. Thank you for the inspiration!
This information is so true and valuable! Thank you for sharing!
Another source for jobs is the next door app! Also a good subject matter for future might be taxes and savings for your business. Food for thought.
I am so glad that I didn’t get that tattoo of Marylyn Monroe on my forehead!!! Lol
Preach brother Handyman!!! We live in a capitalist country. We all have the right to place a value on our work. If it is outside of the potential clients budget... we move on. There are PLENTY of clients that will pay you well if you bring quality and experience to the table
Hey, man, I’m a handyman in Melbourne, FL. Great video. Encouraging and a great advice. Confidence, compassion, honesty... and listening. The most important subject people want to talk about is themselves. Listen to your customers, don’t interrupt, don’t tell them your story. Just listen to what they have to say and offer a fix when the time is right. No matter how behind I am I never rush out because I’m late for the next gig. Show them you’re there for them and they will be your customer for life.
Also, great insight on the money/tax implications at the beginning of the vid.
Well ive been watching all your vids for a year now. I come from a very different angle because i live on my rents and do most of my own work. I followed your business ideas working for landlords and homeowners and your advice has worked pretty good for me. I don't charge nearly as much as you but i don't know as much as you but I've been so happy with the past years success and I'm slowly raising my prices and learning as i go and making much more than any job I've held and I've done a lot of different jobs. My wife is a contract worker and we move every few months so i pop up and all over and get steady work pretty quick. Sorry to hear about the trolls but I'm grateful. THANK YOU!
Spot on Handyman. Professional appearance and confidence is the key to higher end clientele.
You are so on point...I really enjoy your explanation of a handyman. Most people don't care and won't finish a job! I've been inspired and I'm a already a detailed Specialist...but have room for improvement. Thxs! Wish you well.
Idaho painter is also an ex-cop. Some real character there. Great reference point.
Love these videos. My day job is an account manager at a steel mills. I spend my evenings flipping homes (I also have my real estate licence). Learning how to do as much as you can, on your own around your home, will save you thousands. Thanks for this great info and keep it coming!
Handyman you gotta do a "Clean with Me" video - they're all the rage on RUclips nowadays 😂
Thank you. I’ve recently moved 160 miles from an area I made good money in. This new area is a split between impoverished and very very wealthy it is however surrounded by some very well to do areas I am trying to set up a new client base in this new area so that I don’t have to continue driving that 300+ mile round-trip and the woman I am currently working for is seeing the value in having me around I am just waiting for the next project to bump my numbers higher.
Great points. Everything you said regarding appearance, communication and attitude is true for any lucrative profession. Don't aplogize for "triggering" these trolls. I was lucky to have been raised by and worked with tough, sometimes brutally honest men that cared enough to teach me the real world. Confidence comes from doing honest, good quality hard work. Yours is valuable lesson that young people need to hear whether they like it or not.
Should have set aside a few hours to live-stream this topic (even though I know you touched on this dozens of times before). This is an extremely valuable subject that you could and should reiterate over and over on this channel especially. I could keep listening for days to cement this into my brain.
Thanks again
Your doing a fantastic job ..i like the videos quick straight to the point super simple ..keep up the great work
There are so many nuggets of information in this video that are useful in any field.
Very authentic video.. Its a long hard road.. sometimes you make it look so easy but I realise you learned through experience and your determined and of course appearance is a big thing. I just started and I have pretty good common sense.. what I lack is the experience but I'm determined to get through and eventually get to the confidence level where I can charge at least half of what your charging lol. I also think as the world revolves their will be less and less "handymen" and just people who work with their hands in general which will drive the price for this profession up.
Excellent points! No it is not all about whether or not you have tattoos, but appearance and how approachable you are to clients and prospective clients that is key. Build trust with them and you’ll rarely have go searching for work because they will be tripping over themselves to give business. Great videos, thank you for all you have been putting out here.
PROFESSIONAL, you take it to a whole new level. I have a lot of your skill sets and I thought I was professional at jobs BUT then I saw you lay plastic, bag the room and run an air purifier. Keep up the great work and thanks for all you do.
One of my issues is undervaluing my time n skill. I’m empathetic to the homeowner, and am like “damn that’s a lot of money” while I think if I’d be able to afford it. I’ve gotten better, but still have a ways to go. I’m a new follower, love the page(s).
This talk about the psychology necessary is really the most important element.
This alone has boosted my business tremendously!
I appreciated this video Handyman! Lots of great tips that I can utilize in my remodeling business. I have both arms tattooed and was always kinda worried that would hinder me, but i soon realized it doesnt at all. My customers dont even seem to notice them, they notice a positive attitude and a passion for what I do. One guy told me ' dont ever stop smiling' . Those are the things I've come to realize that customers care about.
Keep the great content coming handyman!
I forgot to add the smile part. smiles are contagious. Just having a pleasant smile on your face can make the customer feel good.
very helpful sir.. still watching and starting business in 2020, after my previous employment closed in march of this year.
so off to the races... every weekend 've been doing handyman work, for the last 20 years. you still inspire me to be better..
Its interesting hear you speak on this topic because this is exactly how I operate my business. I also am a self employed handy man and I have found that alot of confidence goes a long way. I used to have to do the "fake it til you make it" routine until I gained more experience in that area. I also, havent advertised at all. Most of my jobs come from past customers who trust me and have no issues of me being in their homes when they arent even home. Hell, alot of customers will give me door codes or a spare key to have access to do the work. It's a good feeling knowing you're worthy of the work and trusting enough to be in there home alone. I enjoy watching your videos and listening to your topics. Keep it up handy man!
Agree, agree and you gotta tack on that 32% for your benefit package. Confidence and over communicate with the customer goes a long way to securing their network of friends. Great vid and thanks for all your doing for the younger handymen.
Great videos lots of great information here. I personally started a handyman service and ran it all the way to the top in about six months. then took a job for the last year, everything you said in this video is absolute truth. I see a lot of guys out there trying to make a handy man business and looking like they might mug you...appearance is huuge. professionalism also another key. I found that, if I was unsure of a job I would recommend someone who does that particular job IE electrician, plumber by doing this I gain more by now having a network of other crafts, which opens a lot of doors on a lot of fronts.
This dude is the real deal, get out there and get paid what you are worth, never work for someone who treats you like a servant (unless they pay you like a king)
All of my work comes from referrals. I have come to the same conclusions through experience. You are smarter than me. You did research to get to the same point I have way earlier than me. Kudos to you! We (handymen/remodelers) are worth a lot. Believe that and charge accordingly. Then work to the level of what you're charging.
Ok so I've watched a lot of your videos and honestly its all quality. I appreciate the work you're doing. This video was great inspiration for me to pick up my act a little bit. I will be posting some videos of my own personal work soon. Working on the time to do videos through all the chaos of running this whole thing. 3 years in and ive never been so busy in my life or making as much money as I am in less time. Without a lack of efforts and hard work haha I really do value your message in this video. I know it's a year old but I find myself watching more RUclipsrs like you who are making more money in less time. I think your videos are on point and I have picked up a lot in watching them so thank you from one handyman to another. Good luck and keep up the great work
Great job! Well said.
Another thing I would add is, sometimes we limit ourselves because we personally would not pay the amount we would need to ask for our services. The reality is, if your VALUE to your customers is high, you can ask a higher price. Most are glad to pay almost anything you are willing to accept, IF they see your value. Our value is built on TRUSTWORTHINESS, RELAIBILITY, PERFORMANCE, FLEXIBILITY, PROFESSIONALISM, CONFIDENCE, etc...
The tattoo thing does unfortunately have some negitive effect sometimes, but if can be overcome with strength in the aforementioned areas.
This is a very good point.
You have me motivated to start a small handyman business. All quick answered/repair jobs. Have everything we need. Starting part time. Thanks
Great advice for someone willing to listen. I've been watching your videos for the past few months and have adopted a few of your techniques. I also got a hold of the books you suggested. Keep it up and thank you.
What were those book recommendations?
@@jepurdum Here is a link to the video. The recommendations are down in the comments. ruclips.net/video/vqF3ctYhGVM/видео.html
Great explanation for professionalism. Look the part, be knowledgeable, and show up on time is half the battle. Wish you'd do a mock up estimate with walk through on pertinent information needed for accurate quote for several minor repairs or small reno. I'm new, but appreciate content.
Hey handyman thanks I appreciate this type of video. This and pricing/bidding this the kinda stuff I'm looking for.
And I love the Idaho painter, & the Finish carpentry guy from texas. They're both awesome..
Shaun, you and I seem to be able to weed out the good dudes on YT. I watch those same guys. They're great.
I'm not a handyman. I am a professional. I have had contractors, who I had to raise their prices because I believe a good worker should be paid an honest amount. I know these folks have families but short change themselves.
Mike Mouradian I believe that like I believe a cow can fly
I have had 6 customers this year pay me more than i charged because they said that i deserved it...
This guy is great! Many valuable lessons here! He knows what he's talking about!
Great Video! - You really only get ONE chance to make a first impression. Visuals i.e. tattoos, clothing, hygiene, ect play a major influence on that first impression. One's performance can certainly contradict their appearance, but forming trust is goal #1. And a professional appearance will always get the bid over an edgy look.
You are the best. Thank you for the insight.
This is some excellent advice. I am greatly enjoying your content
This is really helpful. I'm trying to turn a night/weekend side business into a full-time job. Pricing has been a struggle though, and without raising my prices, it's impossible to take the leap. I appreciate the advice to take the "risk" of premium prices on those outlier referrals.
Videos like this one are encouraging and insightful. Thanks for giving so much info about the business side of things.
Appreciate your knowledge and opinions. Thanks
I really enjoy your channel Handyman !!! Its helped me out quite a bit !!!😀 This is my 3rd year in business as a handyman ,home and garden improvements, appreciate the info on the vanguard account and the Grey tax area that video was very helpful and motivating !!!
Not sure if you'll ever see this comment, but i think you're the man!! Don't worry about the trolls, your videos are great, you got some dry humor hear and there, which cracks up! I never really subscribe to any channels because i like to stay busy and don't watch reality stuff because I'd rather be living my life and working my tail off, to prosper in the long run. But, my guy you got me hooked. My wife jokes with me and gives me shit because everytime i get some time here or there i pull up your channel. Keep up thre good work Handyman! Just remember haters are just jealous of what they don't understand or have and if you have them, you must be doing something right!
Thanks for the comment and watching my videos.
So your videos, ideas and lessons are like recalling the past 12 years of my life. I mean it’s like listening to myself. Thanks for giving us hardworking analytical guys an amen corner. Curious, looking at the debris behind you what do you do for getting rid of it? I am in your boat of higher end work and never leave debris. I try and get a dumpster on site when I can for a job when it’s big enough but sometimes you can’t justify it for small project and it piles up. I have a low spot by my driveway in the corner of the fence I call the 💩pit. When It gets full I order a dumpster and load it. - also the fact that you base your schedule around archery season. Perfect. Me too. Works better around the holidays too and gives me some “ fluff” as you call it.
All true.You are almost as intelligent as I am..lol..Really...you are right about everything you said!!. I always say customers are paying for your time and most importantly..your knowledge.Just like earning a college degree you have earned your knowledge.It has taken more than 4 years.You earned your " four year degree", completed your
internship and now have your own practice.
Thank you.I enjoy watching!
I've been in the business for 25 years and unfortunately its hard to explain all the things you learn in twenty minutes. If you stick to getting a little better each time, in a couple years you will look back and you wont believe how far you've come. I did the same thing you did, I just started pricing my work much higher and it easy because i had the confidence in the quality of my work. You will also know when the quality of work you do is worth more, you will just know.
This video ......is great !! It hit on all the key things ive went thru and struggled with ! We all need to keep sharing this info ! Its a lifetime of learning and being the best we can be !
Thanks again for another informative video! All . Great advice.
I have only watched one of your videos. I'm a new subscriber and looking forward to watching more. The video I watched you try to explain how you learned what you know. I can relate I learned from so many people but I cant think of anyone that has the ability tou do all the different type of jobs I can. I know it started when I was young and still today, i love to learn about how things work or the steps many different trades Ive allways read magazines or text books that I'd buy at yard sales or second hand stores . But mainly I learned from doing the work. I've also worked and remodeled alot of older homes. When you have to mate new to old it's in a whole different class than building from new materials. I've had so many people compliment me for what I know as well. I'm 1 year in at working for myself and my biggest misstake is not charging enough. Last week I went to a home and installed a dishwasher, a set of kitchen taps, chandelier in the dining room, patched large hole in the drywall, and installed a range vent that required cutting the cabinet and installing ductwork because the previous fan vented from the rear but the new one would only vent through though top. I did the work of a plumber, an electrician, a duct erector/ fitter, and also a drywall installer. I also installed some MDF inside the cabinet to hide the duct work and i do professional work and to code the same way each tradesman would. Contacting each tradesman or company to set up a time and be home for each appointment takes alot of time from a homeowners daily schedule. Time is money and the city I live in has so much construction being done that it wouldnt be easy to get a plumber out to install 1 dishwasher and 1 set of taps. If they do, they will be expecting to charge top dollar. The same applies to have an electrician in for 1 fan, 1 chandelier, and a dishwasher. Then there is the duct work and drywall patch. I arrived at 10 am and was done and packed up by 4. I charged the homeowner$497.35 including parts and materials. Oh ya. Forgot to mention the homeowner attempted to install the dishwasher and taps. The wiring was hooked up outside the junction box on the dishwasher and the elbow between the supply line and dishwasher was installed with the rubber washer on the wrong side of the elbow so water sprayed out when he attempted to turn the water at the main back on. Also the homeowner installed an oldschool compression shutoff ( the ones used for copper that crushes the copper line as you tighten) under the sink that was also spraying water as well. I dont even want to think about how much I under charged but I'd like you to give me a rough low and rough high at what I should have charged.
I am not bragging but my knowledge, the $1000's I have spent to own the different tools I own for each trade, not to mention fuel, insurance and all the rest.
Thanks for doing this channel i look forward to mentoring off you the way i have allways done.
Hey bro....try checking out HOMEWYSE.Com. at least for a reference point. They give you a low and high price... Use the high price and add to it.
Great video. Thank you for sharing the wisdom. I look forward to the growth of this channel every day. The sales aspect of the handyman business is extremely important. Again thank you for sharing.
Very helpful! I’ve been considering how to better monetize my business and my efforts, and like everything else I’ve watched from you, you hit the nail on the head. Thank you for what you do and sharing with us brother.
Keep the business channel pumping! I plan on going on my own in the future and it's great to have informative avenues of information as far as the dollar side is concerned. That being said the practical knowledge you provide is priceless as well. Being tax season, can we get a talk on how you manage taxes and bookkeeping?
It’s how you carry yourself. I have a ponytail as a man and a neck tattoo lol but I have some very respectful and very respected clients that are professionals in their trades. I have one guy that I can always count on calling me for everything and he’s a great guy and treats me with the same respect he would treat a client of his own. I came from a rough past but settled down and now I’m a family man. I carry my head up high and walk straight. I completely understand what you’re saying about that because it’s true. Even carrying myself like a professional with confidence and I speak very well and sound educated because I am self educated, some people still take one look at me and already made up there minds that as soon as I leave they are calling someone else. It doesn’t matter to them that I know what I’m doing what I’m talking about and can articulate it in a way that sounds like I went to college. They just do t care. But most reasonable people with a mind of their own after speaking with me can look past all of that and they can look past the rough exterior and know that I’m worth the money. The biggest problem I’m having is losing jobs to people that don’t know how to price their work. I’m not saying I’m super efficient in that aspect but I know what I’m worth and whereabout my prices should be, whereas others are charging shit for their work and it’s killing the business because now every other customer expects those lowball prices. I haven’t been running a business very long I’m still just starting 2 years in but I’ve been in this business roughly 20 years. I don’t get butt hurt because someone suggests that the way I look can scare people off because I know it to be true and even if it weren’t I do t stress the small stuff. All I care about is my family and my job. And I only care about my job because it supports my family. I love what I do and I strive to do it better everyday. Even shit I think I know about I’ll study over and over to know I can get it right. I still have a lot to learn and I appreciate all you share on your channels. It helps a lot, thank you.
Great topic! Thank you.
This is really relevant information. Thank you