Thank you for your RUclips page. I grew up in Monterey California, which is just north of LA by 4 to 5 hours. I used to go to Disneyland starting back in 1970 since I was five years old, My parents would take us to Disneyland every other summer… I do understand that the population of the world and here in the United States has gotten bigger, so of course more people are going to be going to these parks. I eventually moved to the Orlando Florida area from 2002-2014 and and now recently moved back to Florida in December of 2022. I remember an annual pass back in 2002 was $246 that included all the water parks and mini golf and now in 2024 I’m paying $1,400 a year for my Icredi Pass….I’ve been loyal to Disney World now for over 20 years here in Florida, I am a disabled combat veteran of The 82nd Airborne Division and served The Invasion Of Panama and The first Gulf War Desert Storm…My father, was also a disabled combat veteran of the Korean and Vietnam Wars both of us have PTSD and anxieties and I was just turned down by the video DAS program because it depends on which cast member with their script and their personal thoughts of how they want to handle and deny or not deny an individual with disabilities! I say If they have proof people are abusing it they need to ban those people for life. I agree! I actually moved back to Florida having a house built and knowing that I was going to live close to Disney and be able to go to these parks, but after being denied after I explained to the member at DAS that I cannot be in tight places or in line too long before I start to have an anxiety attack and I was still turned down so boycotting Disney is possibly the first step, but it will take a large majority of the disabled community to remind Disney that this is Not fair and should Not be all about money!!!bottom line this is about money with Disney they have gotten so greedy that now we’re paying $1,400 for an annual pass if they had kept up with inflation since they open the park in 1971 when I was six years old, the American people right now should be paying less than $50 per theme park but this is about greed nothing else and that’s my thoughts and my opinion but Disney is going to get eventually understand the word Karma! That will hopefully humble Disney eventually when people cannot afford it anymore and they start losing money. The real sad part of it is even their executive or someone who represents their company have in resent years said that as long as people pay, they will keep raising prices so again it’s going to take a boycott or for people to stop paying these outrageous prices in order to humble Disney!
As a past Disney bus driver we were told that we did not get in the middle of refereeing who is and isn't "disabled" since a lot of people who are perfectly OK at 8:30 a.m. aren't so OK at 5:00 p.m. after a whole day walking around the park(s). We just accommodated folks on scooters as "part of the service". It made no difference to me if I loaded two scooters or no scooters, I just took care of however many scooters were in the ADA corral up to the limit of the bus. I've encountered Guests who complained about other Guests riding scooters (that they thought non-ADA) being allowed access to the bus before the regular Guests but, since those Guests don't have an MD, I advised them that, if the Guests are in a scooter, I was going to load them. They mostly got it.
Universal Studios partnered with a 3rd party for their "AAP" program for those needing assistance with waiting in lines. This program requires you to go to your doctor and get verified, much like getting a handicap tag. Then they need to decide how many people can skip the line with them. Personally I don't think the entire freaking family needs to be able to group with them. Limit it to X number like 6.
👉🏽 *Most of the time only 1 person is allowed to join you as a Disabled♿ visitor so going away with the family or some friends isn't even a possibility!* 👈🏽 *- A Disabled♿ Woman*
Disney was offering a system awhile ago that allowed the person needing special access and up to 5 other guests something like a fastpass for all rides. The way it worked was you would go to the FP line entrance or disable access loading area and scan in. Than you would come back once whatever the posted stand-by line time had elapsed. It worked pretty well.
As I understand it, Disney is now differentiating between immediate family members and unrelated friends, with more limits on unrelated people. That makes sense, since unrelated groups make use of a disabled person. On the other hand, a family with a bunch of little kids shouldn't have to split up.
@@redtiger7268can't believe they used to do this, as a DAS user this is exactly what I've been saying should be done, you should have to physically turn up at ride like everyone else, scan in then comeback but no going on any other rides or shows until you've been on the scanned ride. Also as someone not taking advantage I would happily wait slightly longer than standby queue if it meant I just got on ride.
Under the ASA, saying "prove it" is potentially dubious. Sadly, the system under the law is easily abusable. So easy it's either by design, or no one thought the legislation through.
I’m limited due to health issues, I am an inspire level Magic Key. To enjoy rides I will have to pay for a Genie + type pass just to be able to enjoy my Magic Key pass. I can’t stand for any long periods and my scooter can be hard to bring on my trips as I live 450+ miles away. I have over 15 specialists covering my health issues.
I have a Handicapped Granddaughter who was born with Cereabal Palsy. She is confined to a wheelchair, cannot stand walk or be out in the hot sun for long periods of time. We have been taking her to Disney World every year since 2010 at various times during the yearr using her own wheelchair that she has a real disability, NOT a rented one or a rented EVC. Taking her there does wonders for her. We have gotten a DAS pass for her every time. We only use it on attractions where you need to use a different entrance than the standby line to access the attraction like Small World, Big Thunder Mountain, etc. otherwise we use the standby unless the line is in direct sun. There is also a miscnception to how the DAS pass works, you DON'T go directly to the front of the line, you use it just like the gennie+ for a return time to go through the Lightning Lane line. Our past two trips to Disney last February and this February we were told she DOESN'T qualify for a DAS pass with her disability,and witnessed people with broken bones in a rented wheelchair get a DAS pass. I have also witnessed the abuse of people with no disability use this system in rented wheelchairs and EVC with large groups of 10 or more. . Now my Granddaughter will no longer be able to get a DAS pass. This new DAS system will discriminate against her and others with a true disability. Disney has NOT fixed the problem, they only created another that will probably involve the ADA and Lawsuits.. Disney is no longer the Happiest place on earth, it has become the GREEDIEST place on earth.
Take her to Disney After Hours, a separately ticketed event. Three hours after sundown with low to no lines, free ice cream and popcorn, and the temperature is lower than during the daytime. Trust me, it's worth the price. I think she will love it.
It sounds like, from what you describe that DAS is like Genie+ with the only difference being that you walk up to the queue to get your return time vs doing it ahead of time in the app. If that’s the case I can see why Disney is making it harder to access. It pushed DAS users to buy Genie+ or Lightening Lanes to access the same benefit they were receiving before for free. Not saying it’s right, just saying I can see where there greed is coming in.
boy, my family was fortunate in 2023. I have an autoimmune disease where after twenty of walking I can barely breathe or stand; I am sorry for this. I would not have been able to make my family happy without DAS. I wonder if I could qualify again. My family has great memories of me being able to attend.
The core of this issue is that Disney is way overcrowding their parks. They have the technology to keep every single person out of line if they wanted to do this. They won't do it because they know long lines deter usage. They are OK with you not riding every ride, they prefer that result as you are then encouraged to split your time over multiple days. Overtime this will fix itself as more and more people will go and determine dropping 10K for a week at Disney so you can wait on rides that average hour long waits in Florida sun is not in the slightest bit fun or entertaining.
10 years ago, I went to Disneyland and I suffer from my debilitating chronic pain, 85% of my body due to a condition called RSD stage four. I went like I usually do to get the disability pass, however, they would not give it to me because, the supervisor and the worker decided that they were doctors and because they never heard of my condition they could not give it. I even had three doctor notes from the three doctors that I see and still she said that they could be fake. I never was so embarrassed and so Humiliated in my life by these Disney workers. I went and I told my friend and her husband what happened and she told me hold on. We know how to get to the pass so they both went in there told the worker that he had a mental disorder, and he got a disabled pass in less than five minutes where I was arguing with the workers for close to 30 minutes. I was the only one that went through. There’s two other people that saw me upset. Tell me it happened to them also. I went and called corporate in corporate said all work it will do. Some thing will investigate. They never did a damn thing.I will never step in Disneyland anymore. Now what happens to me if I was to take my grandkids
Yet you could have just talked up to the access ramp on any ride and asked for an access return time. I was on crutches 5 years ago and went, did just that. Went up to every ride and they scanned me in than told me to come back at after whatever the stand-by time would have been.
@@redtiger7268 no you could not because I tried that and they told me without the permission they couldn’t do that for me. The card they gave gave times to come back on the line. Therefore, you must a win on a good day.
@@gregramirez2935👀 *Wow that's simply unacceptable!* 👎🏽 *I'm a Disabled♿ Woman Myself and if this were to happen to Me I would sue them in Court over this!*
Being recent cancer survivor twice. But have suffered side effects chemo therapy where balance and mobility issue now makes me concerned about my trip this June.
What they should do is eliminate lightening lanes and instead have a very brief handicap plus 1 attendee cut line for a truly handicapped individual who has a walking capability related handicap parking entitlement approved by a State. That person, 1 stay with attendee, and 1 other person from the group should be issued matching passcodes accessed from the Disney Park app. Their entire group [except for the wheelchair/mobility scooter handicap patron and 1 attendant] would be obligated to use the Standby non-lightening lane. Then when 1 group rep got near the loading area they show the passcode to a cast member who then scans the code triggering an automated Disney Parks transmitted text to be sent to the waiting attendant telling them to escort the handicap patron on via the handicap cut line. Families have been abusing the disability line cutting right in the past to have their entire group to avoid using the Standby Lane.
Unfortunately the people with disabilities act includes all disabilities both visible and undetectable by visibility on the outside. Why medical documentation is so important. I have had 4 strokes ( 3 minor 1 major) and 2 Heart procedures I could easily get the documentation for disability. One tries to be independent until one can't anymore.
I have similar disabilities as you. It's impossible for me to stand for hours in the heat of the day. But sadly, if you are not a child with severe autism, you are not disabled in Disney's eyes.
Disney said DAS has increased three folds since the introduction of Genie Plus system. Of course it would grow since the fastpass system was taken away. Many people with disabilities didn’t need DAS since fast-passes were free. There is not a high number abuse, it’s just that the fast-pass system doesn’t exist resulting people people with disabilities to now take advantage of DAS. Go back with the old system, and the DAS request will go back to now numbers.
That’s the right case. I highly suspect it is not an issue of fraud increasing but rather that people who previously WOULD have been eligible for DAS but didn’t get one because the free fast pass system allowed them a tool to manage their needs without special consideration. I’m in this cohort myself. I would have been eligible for DAS for the past 10 years but never requested one because there were free tools I could use whether paper fast pass or book ahead fast pass to be accommodated. Now that every other option is behind a paywall, I have no other option.
Prior to going to Disneyland Anaheim last year I was told by a cast member I didn't qualify for the DAS program. I have mobility issues and standing in line is certainly difficult for me. After seeing all of the youyube video about getting DAS, I can see how the program was abused. Renting a scooter for my visit certainly helped me. Unfortunately for Disney trying to help some who really need it, turned into a no win situation. I hope at some point they can come up with a program that is equitable for those who really need it.
I had to apply for disability passes for Universal last year. The people never did call me back, but I did submit all the paperwork they asked for. Medical details, doctor's details etc. For both me and my son. We still had to see someone who worked there, and all the theme parks still charge for you to hire a wheelchair. Between $10 and $40. Wheelchair is free at UK theme parks, although you do need to pay a £50 deposit.
I’ve got a traumatic brain injury and I was denied DAS at the Magic Kingdom, my brain becomes overwhelmed when I’m standing still. WDW treated me absolutely horribly, Anaheim had the same attitude until they saw that I was struggling and I wasn’t able to walk properly or speak without slurred speech. I always purchase lightning lanes passes, but WDW didn’t care one bit.
I have had seizures since 2013 and without DAS I can't go any longer. My neurologist would be happy to fill out paperwork. Will it be enough I don't have thousands of dollars to gamble on it. Thanks Disney.
According to Disney it seems you’d have needed to been diagnosed as a child for seizures to qualify. Only developmental disabilities count…not adult-onset no matter the severity.
I have used DAS for years. I have social anxiety panic disorder, crohns, I’m diabetic on an insulin pump, I have rheumatoid arthritis and I use a mobility scooter. I just applied for DAS and was denied! They pretty much told me that if I have a panic attack and start crying, I can leave the line and come back! That will be a real chore to get out of line with a scooter! Very disappointed!!
@@disneydona9707 I have some of the same issues... just going to the park is such a blessing in my condition... but I have always used fast passes and now happy to pay for Genie Plus... I do not feel that someone else should be responsible for my needs... Disney is all around ADA compliant and my scooter gets me everywhere...I have even waited at the ride loading area while my family waits in line once they arrive to me, we go on the ride...
Gentlemen, I love your content and your point of view, but I have to disagree with you on this. As someone who spent over 100 days in the parks last year, has navigated the parks with someone with a physical disability, and who also has an autistic child, I have to cry foul at the protests of people like Savannah. There are very few physical disabilities that would preclude someone from navigating the parks and rides with either a wheelchair or ECV. Having spent 20 days in the park last year with someone who needed double knee replacement, I can say without equivocation that almost every ride is easily accessible for those in a conveyance vehicle or wheelchair. Let us not forget that DAS does not mean you don't have to wait just like everyone else. If the wait is 120 minutes, a DAS rider will still have to wait about 120 minutes to ride, but generally only about 10-20 minutes of that is in a line. As it is now, with the serious over abuse of DAS contributing to overcrowded Lightning Lanes, we still end up skipping rides with our autistic son, because there are times when rides like Ratitouille have lightning lane waits of 30-45 minutes on occasion. While I agree that some disabilities other than autism, such as PTSD, may need to utilize DAS, I do not agree that most physical disabilities, and especially not a painful ankle, necessitate special accommodation when wheelchairs and ECV's are very heavily accommodated.
My family has used DAS in the past and we've seen some obvious abuses of the system. We've also had very abusive comments made towards us while using the DAS pass. Both situations are sad considering we have a child with a physical disability that exclusively uses a wheelchair for their mobility needs. Our other child has a cognitive/behavioral disability which presents another set of needs. For our family daily life is a challenge let alone navigating a theme park. We've enjoyed and appreciated the benefits of a DAS pass but due to the current changes we no longer feel we can risk planning a trip to Disney World only to be denied a DAS pass which would extremely complicate our ability to enjoy the Disney World parks.
Disney has made it all about how to soak the paying public for every cent they can get - and the Lightning Lane system is a prime example. You're already paying outrageous lodging (no matter where you stay if it's within a few miles of the parks), outrageous prices for food and drinks, souvenirs are pricey, and now they push the LL. I've got a bad ankle and two bad knees (and have the wallet card for my parking pass), but it was such a hassle last time we were at DL to get any kind of pass that I just said piss on it. We used to go almost every year - we haven't been back in 3 years, and it's not looking like we would go back anytime soon because of the extra prices.
I have literally been hearing from the entire disabled community how stressful and awful this is. I know I unfortunately can not go back now :( been going to Disney since 1989
Everyone who actually goes into the parks know that you walk all day, and everything is far away from everything else. When I was going through chemotherapy, I did not go, because not only could I not walk that far, my immune system was compromised and why would anyone want to be around large crowds if that is the case.
Here are my questions. If I have a MOBILITY issue that makes it too difficult for me to stand in line, should Disney be expected to accommodate that? What if I claim that MOBILITY issue only affects my ability to stand in line, not my ability to walk around a park all day? What if that MOBILITY issue can be accommodated by me if I rent a wheelchair or a scooter? I can’t stand for very long. That severely affects my ability to walk around the parks all day. I use a wheelchair in the parks. I’m 100% certain I shouldn’t qualify for DAS due to my MOBILITY issue. Don’t get me wrong, it would be extremely nice for Disney to let me use DAS for that and I would appreciate that but I’m not entitled to any accommodation from Disney especially since I can make my own accommodations.
I don’t understand why Disney doesn’t just require people to show a disabled parking placard IDENTIFICATION CARD to get a DAS Pass. It would prove the person has a proven disability or mobility problem since each state requires a doctors note to be given one and it has the persons name and birthdate so people couldn’t swipe their grandmothers. I’m not taking about the placard, I’m talking about the ID card that comes with the placard you can show as proof that the placard belongs to you if an official asks for it. Kids have them for their parents cars, people who don’t drive have them for their caretakers cars. It wouldn’t take care of all of the DAS Pass problems but at least it would be a start.
I don’t see a problem with Disney limiting the access. Half the people who use it are taking advantage of it. I have seen perfectly healthy people using the automated chairs just to line skip. People of a certain color making a stink as if they are being discriminated against if you question them. I think Disney is tired of this problem and is putting it back on the guests. Blame the fakers, not Disney.
I’m not sure they are limiting the right people. I know a lot of autistic kids who are high functioning. Also, Disney was allowing people with ADHD to use this. As someone who has ADHD, I’m not sure why they would need das. I want them to be limiting this, but on a case by case basis. Instead of checking boxes
What you are saying makes no sense since using a wheelchair or scooter is not a reason you get DAS. There must be another physical or mental reason for it to be approved. Just assuming everyone with a scooter is faking is ridiculous!
@@crytsanana3592 this is exactly how this should be handled. Not everyone with autism needs this we know a lot of our friends from special school that are high functioning that never would use this where others would need.
@@daniforms1they will tell you to get in line with your scooter or chair where excessable we seen a lot of it during our visit to include being hit by a scooter.
At Disneyland it got so bad that something like 15%-25% of all parents were claiming their kid has some form of -ism to be able and get a DAS pass. Yes rates are up for some reason but not 25% of the population now being so impaired they cannot function.
I returned from the Gulf war injured, I took my son and wife to Disney with a wheel chair. I am still a Veteran disabled and now according to Disney when I bring my own VA power chair, I am not disabled. Go to hell Disney. Disney is not taking care of their customers. This is just one of many things Disney has done to spoil what was an enjoyable visit.
No my dear sir you’re still disabled even if you bring your own wheelchair that’s just like if I were to go to Disney I’m completely blind and I’ve been that way since birth. If I were to have a cane with me, I’d still be disabled because I still wouldn’t be able to see where I was going I still need help Inclusivity but this isn’t inclusive at all.
They should have explained that all their lines are ADA compliant for guests in wheelchairs. Telling you that you are not disabled is just ridiculous and insulting.
I would be happy to present medical documents. This is a true nightmare. Annual pass holders can't go any longer. It's just that simple. There's nothing to discuss. Some just can't and now unless you're autistic there's nothing doable. Thank you for reporting on this.
*We need Fast Passes back!* They saved so much time and money that there wasn't nearly as much of an incentive to abuse DAS. They also gave everyone equal access to the rides. Not only do Lightening Lanes limit ride access to rich guests, but have made both queues far too long to skip, even if you could pay for it.
Disney had to shut down all of their "Lightening Lanes" after park guests began to lighten, and some guests floated over the cast-only backstage areas, causing problems. Disney quickly changed the name to Lightning Lanes, which solved the problem, but created new ones.
@@TerryKitts They never had to end Fast Passes to begin with. That system worked wonders for nearly 30 years. Iger only got rid of it (and many other perks) out of greed.
I feel like a lot of these people are taking the p*ss. If you have arthritis in one ankle and can handle walking the entire park and are able to get on all the rides, how are you magically unable to stand in the lines? I understand the need for a pass, but if a person says they are doing the entire park and every ride, and can do all of it except stand in line, I get suspicious. I walk, but have serious mobility issues and use a pass to get a time and not stand in lines when I go to a theme park, but I am not rushing around the park and doing every single ride, because most rides aren't something I could physically handle regardless of standing in line.
some people like me cant sit or stand for long periods i can lay down and move but pain is crippling if i stand for long and sitting is worse so some people needs the das
If the people with autism (every poorly behaved child can get put on the spectrum BTW) can be patient enough to make the car ride or flight to WDW, why can they suddenly not wait in line?!
@@MrBoomatt I largely agree. My youngest is autistic and there were years where we didn't take him to busy places because it would stress him out. The zoo had an autism day once a year with limited admission, and lowered speaker noises, where we could go, and if he had an issue, everyone around us understood. I never would have taken him to a theme park during those years. Forget the lines, the rides and noises and people screaming would have done him in!
@@bri019 But you can sit on all the rides and withstand all the forces of the movement of the rides? I use a disabled pass myself, I said it in the show more part of my comment, but I definitely do not get on every ride. On a very, very good trip I can manage the three gentlest rides at the park we go to, but it's not a bloated, overcrowded mess like Disney.
I am a 100% disabled vet suffering from severe PTSD and joint issues, my niece has Cerebral Palsey and is confined to a wheelchair, and my daughter suffers from ADHD. Went to Disneyland last week and was denied the DAS. Pleaded our case at the main gate to a non cast member who had a different name tag. It was a demeaming experience, all the while she listened with a smile and then DENIED our request. Guess you have to be severely Austistic or Paraplegic to qualify. I was told to get a walker or wheelchair or buy the Genie+ for each of us. I can understand the better screening process to weed out the scammers but they are denying 90% of the people who take the time to get screened. That in itself should keep the riff raff from trying to get DAS.
I’m worried about somebody who has compromised immune system or on meds that affect ability to be in the sun for long period of time and that are physical disabled
I go to Disneyland once a week with a physical disability. With DAS I can only do 1-4 rides! I shouldn’t have to go through the motion, when I struggle so much even with physical aid devices! It’s horrible and I’m made to feel less than and unworthy even though I have the most expensive magic Key!
People with disabilities should not have more access than others. It’s about equal treatment. It’s a hard thing to figure out so Keep the conversation going
I don't know about blanket policies or this lady's specific situation. When I was at Disney World back in the late nineties I did stand in line for some ride with a fellow in a wheelchair. It appeared that MS or some neuro disease had claimed his physical ability, and his wife pushed him through the line with the family. Just sayin, it can be done, those people can be accommodated fairly. The point is that anytime any system is set up with "special rights and privileges" for anyone, out from the woodwork like termites come the societal leeches to abuse that system. And pay to play for those special rights and privileges is a horrible set up. It's as if all authority in this world has decided to infuriate as many people as they possibly can these days, with little logic to any of it.
If a person has a physical disability that makes the guest unable to walk or stand for a period of time, the guest can bring their own wheelchairs, Walker's, rollators, electric scooters, or they can rent a wheelchair or electric scooter. I do have mobility issues. I would not go somewhere if I would have issues with it. I have more allergies than not. I avoid being around animals, cigarette smoke, etc. I would not shop at Pet Smart due to my allergies. I don't expect them to make special provisions for me by removing their pets. Disabilities are unfortunate. People have to learn to live with what they can and cannot do. DAS was for those who have sensory issues. My grandson has autism. He had issues with the fireworks. I would take him away to another part of the park. The company is what it is. Disney has made it available for those with mobility issues. Enjoy using those other means.
Disney is 100% in the wrong. I'm not speaking about this particular guests difficulties but there are MANY disabilities that are invisible (medical, physical etc) that need these accommodations. Each situation should be evaluated based on their symptoms. Disney screwed disabled guests. They wanted to clear the lightning lanes in order to sell MultiPass. My son needs DAS to ensure his safety due to his disability. I cancelled my October trip because of this nonsense. Disney is discriminating. Period.
I no longer consider myself a "pixie duster". However, in this particular instance, Disney has to do something to give as many people accessibility to its attractions as possible. Not necessarily easy access, but fair access. I think this new DAS policy is a step in the right direction. Is it perfect? No. It will need to be changed and refined. But it's a step forward. And I think we need to keep in mind, if it weren't for people taking advantage of the disability policy, and thereby ruining it for people who are actually disabled, these changes would not be necessary. IMO.
Ok. Sorry. Disney does great with this sort of physical disability. I have similar, and you rent a wheelchair, or a scooter. You were never approved for DAS for this sort of disability beforehand either. They have ways to get on every ride and show in a wheelchair. Almost all lines at Disney World are compatible with wheelchairs, and they have accommodations at every ride in Disneyland for them, even the old ones. Do I love the way people look at me? No. But at least I can enjoy the parks with my family. DAS was always meant for other disabilities besides physical ones that could be accommodated by using a wheelchair or other assisting mobility device. The real problem is everyone thinking they need a DAS, even when other accommodations would work.
My call last on the DAS line was very unpleasant. If you don’t get in line for the video call first thing in the morning, then the wait is over 4 hours, and it constantly disconnects you. The cast member was less than pleasant. She kept asking me if I did breathing exercises to be able to stand in line, however my needs are both physical and anxiety. They wanted me to use a scooter, but the scooter is extremely stressful because people jump in front of you and it’s very hard to keep track of your kid while you’re not running people over. Last year I left Disneyland in tears because of the stress. Having to go to the end of the line for a return time increased the amount of driving around in the scooter, which increased my stress along with it. Our last evening there we got caught in the stream of people forced to keep moving while the fireworks went off. We were corralled from the Haunted Mansion all the way to City Hall-I was in tears and just left.
I am disable and can't stand more then 5 minutes because of disk in my lower back is gone. I was planning to go to WDW later this summer. I am glad I didn't spend the 5 grand for room, meals, and tickets. I now have other plans. So NO money for Disney and NO Taxes for Florida.
You still can. The video and articles are misleading about what is happening. They are no longer giving out the cards that allowed people to skip the lines. If you cannot stand in line all you need do is go to the disabled access loading area. They scan you in and you return after what would have been the standby line time has elapsed.
@@redtiger7268 I think I will wait until they get it so I know that I can ride without turning me red face. When they started the DAS it took 9 months to get answers on how it was going to work.
In Disney's defense, and this is a very SLIM one. Universal did this first, then so did SeaWorld. All the major paeks are now using a third party to manage DAS. I am visually impaired and have been a annual pass holder to Universal for years. I used to take advantage of DAS, but when they changed things up, I refused to give the third party any of my info. I will not give anyone personal documents who dont need it. So thus, I dont use the system anymore. I have noticed that at least at Universal, I dont really miss not having DAS.
Welp, between this new policy and lightening lane, Iger just made sure that people with disabilities will have a craptastic experience. Also, Jonas, the amount of people with cancer, PTSD, etc that could abuse the system is much lower than the fully-abled that have been abusing DAS (don't get me started on pretending their pet is a service dog) for decades. The coalition isn't saying Disney has to give a DAS to everyone with one of those conditions, only that people with very real limitations caused by said conditions are now barred from asking for a DAS and they shouldn't be. The last time I went to Disneyland 5 or 6 years ago, I was using a wheelchair and still got "the look" by a cast members because I can be ambulatory for a short period of time. If I go again, Disney says I'm not the right kind of disabled unless I give way too much information to some kid "trained" to evaluate me. Seriously.... also what proof does someone have yo show that they or a family member is autistic? That can and probably will be abused much more than the prior DAS program because who the f thinks it's a good idea to give medical info to a non-medical practitioner for a minor? Smh
👉🏽 *I'm Disabled♿ and it's because of the Fast Lane Entrance Users and people who are abusing the system that I basically stopped going to different Theme Parks.. and I'm not even talking about The U.S.A🇺🇸 here I'm talking about Europe🇪🇺 !* 👈🏽
@dancingshig - "Welp, between this new policy and lightening lane" --- Disney had to shut down all of their "Lightening Lanes" after park guests began to lighten, and some guests floated over the cast-only backstage areas, causing problems. Disney quickly changed the name to Lightning Lanes, which solved the problem, but created new ones. You would think after that whole Wonka Fizzy Lifting Drink fiasco, Disney would have known better.
Disney World has declined ever since COVID in all things towards people with disabilities. Besides being treated like convicts, they even changed the Hotel room accessable fir those in wheelchairs. They recently changed the 3 bedroom in the Boardwalk DVC master bath. It not inly does NOT have a door leading into the bedroom anymore (which makes the master bedroom nit have it's own access to a bathroom) but the door, that can't be locked for safety reasons, opens to the Family room/Living room for the world too see you when you are on the toilet. Then, to make things even worse, the toilet and shower chair have been changed and Lowered to the point that I can't transfer back to my wheelchair because of the height distance. Plus, the shower chair is so short and leans forward that it makes it that I am constantly in fear of falling on the ground. I don't know why there were changes, but I fi know someone needs to be fired for incompetence in the field of this type of work. But do they (Disney) care????? NOPE!!!! Complaints gi straight in the trash, the same eay they think of the guests!🤦
Oh I was hoping WDW made Specific Lane for strollers, Wheelchairs & Riding Carts. Even a baby stroller is used them To PLOW THROUGH CROWDS..... Injuring many on their way to capture a good view of Cinderella Castle! Been Run Over & hit.... Countless times as A FORMER Annual Pass Holder & live an hour away WDW!
This. My Achilles heel has been plowed into at DL several times. Always at night. Always the father. After doing a two-step shuffle, I look over my shoulder to acknowledge the rude push. I continue my pace. No faster. No slower. This is the most pacifist response. He made no difference in my life and I'm still in his way. I pushed a stroller in my child's younger years too. Never would I consider using my child as a people-plower.
It happens EVERYWHERE in life to people suffering from sensory issues. You're a proponent of relegating disabled people to white padded wall rooms? Sorry sadist, that S was outlawed by both Kennedy AND Reagan. Ableist much?? Have some empathy. Sorry to see you're suffering from brain damage though - that sucks.
Bob Iger as a classic monsters Dr jekyll and Mr. Iger Franken-Iger Count Iger-ula The creature from the Iger boardroom Were-Iger The phantom of the Disney-opera Iger-zilla Iger shop of horrors The two shower terror The Bob (the blob) Invasion of the I.P. snatchers
The problem is if they want everyone to get a wheelchair or ecv then they need more. When I was there earlier this year, my parents and I needed ECVs and most times had to wait a few hours to get an ECV available. We didn't have enough people with us to push us in manual wheelchairs. I don't use a wheelchair in my daily life but I also don't try to stand for several hours or walk for miles in my daily life because I can't.
All this succeeds in doing is furthering people’s disgust with the current Disney leadership, and therefore pushing more people out of the parks. Pretty soon little to none will be able to go, either for monetary reasons, or disability reasons. A perfect elite society location is exactly what some short tempered mustached leader wanted not that long ago in Europe, and we see how that turned out for him. This is wrong on so many levels. If my family hadn’t already decided to boycott all things Disney, this would have put us over the edge.
I will not lie, it was nice being able to skip some of the lines with my Mom. She can stand, but walking any sort of distance is really hard. Solution was to push her in a chair, instead. I didn't think they'd move her to the front. But I guess the queues are really narrow in some of the old rides.
I'm sure there is abuse in every system but I think the increase in DAS users is due to fast pass being cancelled. In the past people with physical disabilities were able to use the fast pass system and schedule their rides around their physical limitations. And If they had to leave the park early or had to skip rides, they weren't losing any money. Once Disney implemented genie plus and lightning lane it left a lot of those people with disabilities who normally chose not to use DAS to be forced to do so. They had to choose between a system that doesn't guarantee guests will be able to ride any ride they choose, it is expensive, and it sells out a lot of the time or a system that is sympathetic to their needs and allows them to enjoy the park as best they can. Disney created this mess and now it is punishing guests for their greed.
I thought Disney was all about inclusivity and all that junk so why aren’t you being inclusive to disabled people? Disney don’t care about us or not enough for you.
*I'm a Disabled♿ Woman and this is exactly what I said towards theme park owners in Europe.. the Fast lane users are actually ruining everything for everyone who is Disabled.. because they'll get a "You are 1st Class" kind of treatment by the people who are in control of the rides/attractions and by doing that Disabled♿ people are literally overlooked/treated differently!*
In the very beginning of the video the woman states she is spending thousands... so with that in mind.. spend a little more and buy the Genie Plus... Disney is a ADA compliant and that's all they have to be... DAS should be for the terminally ill... that's it... everyone else needs to pay for conveniences... Just going to the park and walking around is a sensory issue as tons of people and waits for food or bathrooms... DAS should have never existed as ITS A THEME PARK... just like state fairs or other crowded popular areas...
DAS was NEVER for people with physical impairments. They have a separate protocol to accommodate them. It’s not DAS using the app. You have to physically go to a ride and get a return time from a cast member.
Videos and articles like the one written are creating drama just to create drama. I asked my friend who is pass holder if he had any issues getting into the access line on Peter Pan last week. (Disneyland not WDW) He uses a cane to walk because his leg was mangled in a motorcycle crash. He told me no problems. Just walked up and asked for access. The CM asked what happened. He told them and showed them them scars (plus pics cause he is sadistic and likes to show it off) Then she scanned him in and told him to come back in 50 minutes.
DAS is through the app now. It’s WAYYYYY better than Genie+ too. A DAS user can skip the line and unlimited number of times by clicking a button in the app and doing something else for a while. Genie+ only allows for a single lightning lane per ride per day. Genie+ runs out of availability for the most popular rides, DAS does not. Return times on G+ can be MANY hours out, like the whole day, for the most popular rides, DAS is never more than the queue time. The problem is that the system is wayyyyy too beneficial.
You say this like we're supposed to care. Like someone in legit physical pain is supposed to care about someone's autistic temper tantrum because they have to wait in line like everyone else.
DAS is absolutely for people with physical disabilities. The only people who are excluded are those with mobility issues that can be solved with a wheelchair. DAS is on the app. You no longer have to go to each ride and get a return time.
DAS was being abused. They're trying to fix it. Bug deal. Yes, people are complaining, but most of those folks are pissed they cant abuse das anymore. All queues are wheelchair accessible, so queueu with the rest of us except you'll be seated 👍 DAS was never intended for most people who are wheelchair bound anyway. Those who are correctly entitled to DAS will still get DAS.
All queues are NOT wheelchair accessible! There are many rides at WDW that people with mobility limitations (non-ambulatory) never have the opportunity to ride.
They should have just changed it so you can’t reserve on the app. Make the check in at the lightning lane stand, stand by is current posted time. Anyone caught in another line while waiting in standby using DAS forfeits DAS.
I have rheumatoid arthritis and was always able to stay in my personal EV until transferring to the ride and not stand in line. Because I absolutely couldn't. I looked on the website and you can't even find out if you're eligible until you appear at guest services. I would never spend my money on a gamble like that. I say if you are eligible for handicapped parking you should be eligible for DAS. I would even back that up with a letter from my doctor. But without a guarantee I will not go. Glad I went while it was not an issue.
Where's the stump where the leg used to be? No stump? Banned. Banned from the parks. Banned for life. BANNED !!! [ Iger grabs his ban hammer, and starts hitting @Kes121 with it ]. 🔨
@WDW Pro - According to the ADA a disability is both Physical and Mental/Developmental. Private/Public companies cannot pick and choose certain groups for accomodations
Disney will be just fine. The videos about the changes are misleading. What is now happening is that if your kid has say autism, you cannot just show up at the park and demand the old pass that allowed the person requesting assistance and up to 5 guest front of the line access. Physical disabilities will be treated the same as they always have been. You go to the special access area (usually the exit ramp on most ride) request access. The CM will scan you in and then you return after the standby line time has elapsed. People are just freaking out because little jimmy who has been treated like a special king all his life is now going to be told that he just like everyone else.
@@scarlett19b I thought the South Park kid was Timmy? No I used the name Jimmy because it was been used for years so a stand in name for any boy who's mother thinks he is the most special and unique person in the world.
I have multiple sclerosis and I’m disabled as I have to use a wheelchair too get around my bladder is also so unpredictable plus my cognitive memory is a real issue 👨🏻🦽✈️🇺🇸
If you have sensory issues that warrant you unable to wait in line, I’m gonna say that those issues are too sensitive for the ride itself. It’s line skipping shenanigans.
As someone with Sensory issues, I agree with this IF the ride has things that can affect them. When I went to Disney World I purposely didn't go on certain rides because of my issues. And ones I knew that would just have loud noises, I just wore my earplugs because I never expect the word to cater to me personally so I just do what I can. I do know people who love rides though but have a hard time standing still for long lengths of time.
Unfortunately you are obviously speaking from a place of inexperience. As the parent of an autistic son I can tell you that while he loves the rides themselves, if we encounter lines much more than 20 minutes he will generally begin to enter "meltdown" phase and act out. DAS makes it possible for us to navigate the parks in a way that allows us to manage his disability. It also appears you do not understand how DAS works. When a DAS ride reservation is made we are issued a return time that is generally 20 minutes less than the standby wait time. The 20 minute difference assumes that the lightning lane wait will be about 20 minutes, thus making the wait equal to that of the standby line. We still wait as long as everyone else, we just don't have to do it in a crowded line that can be untenable for him, but instead can find areas that are less crowded and easier for sensory people to manage.
@@NickFletcher-gc1hp I have lots of experience with disability. My spine is degenerating at a pace almost twice my age; and I wait in line like a good boy. Like everyone else. My mom can’t take more than three steps without falling, so we push her wheel chairs through the lines and get Genie+ if we have to. What I don’t have is patience for made up reasons to skip everyone else. You don’t have to justify any excuses to me, I’m not Disney. But a screaming kid is nothing new in the parks.
@@Go_n_shoginon verbal autism is not a made up excuse, it’s an actual concern for some people. And if you have ever seen an autistic person act up, then you would understand that.
@@Madhatter-em6ysListen I’ve been screamed and yelled at by someone with autism. Apparently them saying treat me like everyone else means idk because they also got mad at me when they thought I was too accommodating. In the end, I quit the organization I was leading because of that person making me feel like crap. That person took away something I created and loved because it was never what they wanted and to be honest I am still haunted by those interactions. Idk the answer. I just will do what that girl always insisted treat them like everyone else. And if they freak out walk away cause I can’t do both.
DAS has never been intended for anyone with a physical disability. They have wheelchairs for that purpose, and those people have wheelchair access on specific rides and are made accommodations when necessary.
some people have physical diabilities like me who cant use a wheelchair i cant sit or stand for long periods laying down and keep moving is what i require bring back fast passes and all is well
I'd rather Disney allow the physically disabled over the mentally disabled. The physically disabled still have their sanity, while the mentally disabled range from those who are introverted (posing little risk to other park guests) to extroverted (who could potentially harm or kill other park guests if triggered). Admitting the mentally disabled is a huge liability risk for Disney and other park guests. Can YOU promise me that they are all safe ? Do you have the cash on hand in case you're wrong ? I didn't think so.
Hmmm. Partial paralysis, blind in one eye, balance and vertigo issues, and Disney doesn’t consider that disabled? I’m going to go have fun at Universal. Disney Parks are totally run down anyway. They put the least effort and charge the most out of all the them parks.
I personally know 2 families, each with an autistic child, that use DAS for their whole family and I can say with 100% confidence after being very close to them for years, nothing would stop them from waiting in line like everyone else. They are exploiting a technicality and, for all Disney does wrong, I do believe they needed to crack down somewhat on its use.
@@oceanpacific886 maybe that's your experience. I've been to WDW and Universal dozens of times and never seen a kid go into "panic" mode. What I have seen is parents get irritated and leave lines.
Savanna can use a wheelchair, good lord. Where has common sense gone? It is not Disney’s job to correct individual injustices. All they have to do is provide reasonable accommodations that result in a similar experience/like benefit from their parks that is enjoyed by people without disabilities. It is not reasonable for someone to ask to not wait in line because their foot hurts when they could simply use a wheelchair.
Remember what Gabe Newel of Valve says about piracy in video games, "it's a service issue" provide a service the consumers would find more convenient then what the pirates provide. Same applies here. People flooded DAS when the lines became unbearable, and the service Disney provided was confusing and inconvenient. Also let me say as someone with higher functioning autism, I would NOT be surprised if a big chunk of that increase were from people with annual passes and autism or similar and never saw the need to get the DAS before because they didn't need to ride EVERY ride every visit. And they could easily plan things out to fit their sensory issue needs.as well as use the handful of fast passes they get from the annual pass to work with when they needed it. I can see many autistics like myself doing that the moment they saw guest service lines being so clogged up. But with the way things are they can no longer do that. So they decided to go for the DAS finally.
Good. I know someone who hands these kind of passes out and it’s overran by liars. This doesn’t do anything for those with real issues. And if you’re skipping lines while paying the same price you should pay more or have proof. Stop supporting everything these guys say. I watch, but they’re very conservative.
I do the best I can to keep my ire for woke politics away from the comments on the pop culture channels I watch, even the ones centered around Disney. But... you know.... diversity and inclusion or whatever... doesn't help people with physical disabilities eh? Yeah... Too much hypocrisytoignore. I do not apologize.
"What I care about is the reality of goodness, not the perception of it. And what I see all over the place are people who care about looking good while doing evil." - Elon Musk
Even if Savannah was in the level, she’s a very bad example of a person trying to navigate this story. She injured herself and then neglected to care for her own injury. Now she wants special treatment to compensate for her own negligence. She isn’t disabled.
@connormcclenny9681 - "I paid Satan to rip me off and he was mean to my disabled child" --- Seeing, talking to, or paying Satan is not proof of a mental disability. Banned. Banned from the parks. Banned for life. BANNED !!! [ Iger grabs his ban hammer, and starts hitting @connormcclenny9681 with it ].
The credence given to people with issues like autism over people with physical disabilities is a recipe for lawsuits. For example: my dad (has never been and will never go to a Disney park, but I will use his status as an example) has back issues. He walks great and when he is moving around has no problem. If he stands still for more than a few minutes he can and will have spasms in his left leg due to disc compression. Sitting is ok for him. Disney would expect him rent a scooter or wheelchair so he can sit in queue. This rental would be an expense and is not needed for his mobility through the park, just while standing in line. So, for his accommodation, he would have to rent an otherwise unnecessary device and incur personal expense. Why should it be any different for anyone else? Plus exists in the last people to skip lines. That in itself is a solution to a cognitive issue with standing in lines. Das should not exist just pay for Genie plus like everyone else.
Six flags requires you to apply for a pass and your dr signs off on it for people with physical disabilities a lot of times wheelchairs can't get through these lines and I think six flags has it right the pass lasts for a year its an access pass I did it because I'm actually physically disabled!
It is being abused period. Just because you are disabled doesn’t mean you can’t wait in line. Disabled people want to be created equally. But will sure take the extras when it benefits them. No skipping the line. Wait like everyone else. Or pay for genie plus.
It’s case by case. I know people with autism who complained that when I put a movie on that I should have slowed it down for them. And how horrible I was for that. Nevermind that they 5 min before starting told me to treat them like everyone else. I didn’t know the answer then and I still don’t. I know just know I hate being told to suck it up when I’m in clear pain and limping all over but I have to accommodate everyone else. Who cares that I have knee and foot issues that legit get worse the longer I stand still. I can suck it up for those who say I need to accommodate them.
👉🏽 *I'm Disabled♿ and want to be treated the same way as the people who are standing in the normal Lane so to speak.. however it's because of the Fast Lane Entrance Users that I get overlooked/ignored/treated differently.. meaning that I have to wait longer than the rest.. and I can't even "enjoy" a day at a Theme Park with a bunch of friends/family members because we literally get separated and ONLY 1 person can be with Me as My personal Guide/Assistant so to speak.. and when it's finally My turn to enjoy The Ride the rest of them have already been on The Ride.. waiting for Me and that 1 person who's allowed to be with Me/keep Me company!* 👈🏽
shame you didn't share a clip of that interview you had with that nice german lady few months back. also you should cover and I got told that Disney doesn't deal with line skippers. their policy is for the queue to police itself. I mean how much more regarded can you get. ... im. a. guest. im not there to quibble.
I think this this is just a ploy too sell more Genie+ as family that needs the service will feel obligated too pay more for that experience and make the day go smoothly. I have pushed family around Disneyland in wheelchairs while seeing Fakers push their friend around in wheelchairs not even smart enough too keep the $4 Ace bandage tight enough on their leg to fool anyone. I also have a developmental disabled nephew that wouldn’t have been able go to Disneyland without that program. With these changes I m not sure my wife could go again. Most rides built in the last 30 years are more accessible for wheelchairs and I’m glad that the Haunted Mansion is being updated. But I don’t see this going anywhere but a lawsuit. There is a particular attorney here in California that has made his living getting long standing businesses shut down no matter how accommodating the staff there offered too help him, and that is just one attorney 😕
How do you know they are abusing the system? Autism can be a very difficult isolating disability only noticeable by knowing the individual. I have Cerebral Palsy and Autism. I went to WDW last fall and DAS was a lifesaver for me. I even bought Genie+ on top of DAS because I couldn't handle being in such confined spaces as a line. Even outside of the line, I found it overwhelming by all the people. I think people should experience life as a disabled person before they make such comments. I would love to be able to stand in line if I could because it means I wouldn't have issues with developing friendships and going to events.
@@seancoleman2276 There are multiple articles listing out the abuse in the sytem, which is why they changed it again in the first place. It's hard to make a sytem that is easy for legit disabled people yet secure from abuse by illegitimate people. How do you make someone "prove" they are disabled? otherwise, anyone who wants to skip the lines can (and has) abused the DAS. If you truly believe there wasn't anyone abusing the system, then I admire your naivety.
Part of the problem with DAS I noticed as a first time user is the booking system, yes technically your not skipping queue as your waiting line time but also you can book the next ride on app as soon as you scan in to booked ride so YES you can get on more rides in the day than other people, make people have to physically go to rides to scan in and this would possibly stop some of the people taking advantage because they wouldn't be getting on the ride any quicker, possibly slower because the LL is not always straight on sometimes it's still a bit of a wait and going in standby lane would have been quicker.
Oh for crying out loud. If you're legit, Disney will acquit. They're weeding out the scofflaws, and that's who it seems are the most indignant and loud. They are pissed because they won't be able to game the system anymore and get something that others can't have
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Thank you for your RUclips page. I grew up in Monterey California, which is just north of LA by 4 to 5 hours. I used to go to Disneyland starting back in 1970 since I was five years old, My parents would take us to Disneyland every other summer… I do understand that the population of the world and here in the United States has gotten bigger, so of course more people are going to be going to these parks. I eventually moved to the Orlando Florida area from 2002-2014 and and now recently moved back to Florida in December of 2022. I remember an annual pass back in 2002 was $246 that included all the water parks and mini golf and now in 2024 I’m paying $1,400 a year for my Icredi Pass….I’ve been loyal to Disney World now for over 20 years here in Florida, I am a disabled combat veteran of The 82nd Airborne Division and served The Invasion Of Panama and The first Gulf War Desert Storm…My father, was also a disabled combat veteran of the Korean and Vietnam Wars both of us have PTSD and anxieties and I was just turned down by the video DAS program because it depends on which cast member with their script and their personal thoughts of how they want to handle and deny or not deny an individual with disabilities!
I say If they have proof people are abusing it they need to ban those people for life. I agree! I actually moved back to Florida having a house built and knowing that I was going to live close to Disney and be able to go to these parks, but after being denied after I explained to the member at DAS that I cannot be in tight places or in line too long before I start to have an anxiety attack and I was still turned down so boycotting Disney is possibly the first step, but it will take a large majority of the disabled community to remind Disney that this is Not fair and should Not be all about money!!!bottom line this is about money with Disney they have gotten so greedy that now we’re paying $1,400 for an annual pass if they had kept up with inflation since they open the park in 1971 when I was six years old, the American people right now should be paying less than $50 per theme park but this is about greed nothing else and that’s my thoughts and my opinion but Disney is going to get eventually understand the word Karma! That will hopefully humble Disney eventually when people cannot afford it anymore and they start losing money. The real sad part of it is even their executive or someone who represents their company have in resent years said that as long as people pay, they will keep raising prices so again it’s going to take a boycott or for people to stop paying these outrageous prices in order to humble Disney!
As a past Disney bus driver we were told that we did not get in the middle of refereeing who is and isn't "disabled" since a lot of people who are perfectly OK at 8:30 a.m. aren't so OK at 5:00 p.m. after a whole day walking around the park(s). We just accommodated folks on scooters as "part of the service".
It made no difference to me if I loaded two scooters or no scooters, I just took care of however many scooters were in the ADA corral up to the limit of the bus. I've encountered Guests who complained about other Guests riding scooters (that they thought non-ADA) being allowed access to the bus before the regular Guests but, since those Guests don't have an MD, I advised them that, if the Guests are in a scooter, I was going to load them. They mostly got it.
Bless you, you are very kind! No, you never want to accuse someone of not needing their wheelchair or such.
Universal Studios partnered with a 3rd party for their "AAP" program for those needing assistance with waiting in lines. This program requires you to go to your doctor and get verified, much like getting a handicap tag. Then they need to decide how many people can skip the line with them. Personally I don't think the entire freaking family needs to be able to group with them. Limit it to X number like 6.
👉🏽 *Most of the time only 1 person is allowed to join you as a Disabled♿ visitor so going away with the family or some friends isn't even a possibility!* 👈🏽
*- A Disabled♿ Woman*
Disney was offering a system awhile ago that allowed the person needing special access and up to 5 other guests something like a fastpass for all rides. The way it worked was you would go to the FP line entrance or disable access loading area and scan in. Than you would come back once whatever the posted stand-by line time had elapsed. It worked pretty well.
As I understand it, Disney is now differentiating between immediate family members and unrelated friends, with more limits on unrelated people. That makes sense, since unrelated groups make use of a disabled person. On the other hand, a family with a bunch of little kids shouldn't have to split up.
WE DONT SKIP THE LINE!!!!!!!!!!!!!!!!! We wait just as long as everyone else… but outside the line!
@@redtiger7268can't believe they used to do this, as a DAS user this is exactly what I've been saying should be done, you should have to physically turn up at ride like everyone else, scan in then comeback but no going on any other rides or shows until you've been on the scanned ride. Also as someone not taking advantage I would happily wait slightly longer than standby queue if it meant I just got on ride.
Under the ASA, saying "prove it" is potentially dubious. Sadly, the system under the law is easily abusable. So easy it's either by design, or no one thought the legislation through.
I’m limited due to health issues, I am an inspire level Magic Key. To enjoy rides I will have to pay for a Genie + type pass just to be able to enjoy my Magic Key pass. I can’t stand for any long periods and my scooter can be hard to bring on my trips as I live 450+ miles away. I have over 15 specialists covering my health issues.
Sadly, if you are not an autistic child, Disney says that you have to do the lines or pay $$$ to skip the line.
I have a Handicapped Granddaughter who was born with Cereabal Palsy. She is confined to a wheelchair, cannot stand walk or be out in the hot sun for long periods of time. We have been taking her to Disney World every year since 2010 at various times during the yearr using her own wheelchair that she has a real disability, NOT a rented one or a rented EVC. Taking her there does wonders for her. We have gotten a DAS pass for her every time. We only use it on attractions where you need to use a different entrance than the standby line to access the attraction like Small World, Big Thunder Mountain, etc. otherwise we use the standby unless the line is in direct sun. There is also a miscnception to how the DAS pass works, you DON'T go directly to the front of the line, you use it just like the gennie+ for a return time to go through the Lightning Lane line. Our past two trips to Disney last February and this February we were told she DOESN'T qualify for a DAS pass with her disability,and witnessed people with broken bones in a rented wheelchair get a DAS pass. I have also witnessed the abuse of people with no disability use this system in rented wheelchairs and EVC with large groups of 10 or more. . Now my Granddaughter will no longer be able to get a DAS pass. This new DAS system will discriminate against her and others with a true disability. Disney has NOT fixed the problem, they only created another that will probably involve the ADA and Lawsuits.. Disney is no longer the Happiest place on earth, it has become the GREEDIEST place on earth.
Take her to Disney After Hours, a separately ticketed event. Three hours after sundown with low to no lines, free ice cream and popcorn, and the temperature is lower than during the daytime. Trust me, it's worth the price. I think she will love it.
It sounds like, from what you describe that DAS is like Genie+ with the only difference being that you walk up to the queue to get your return time vs doing it ahead of time in the app. If that’s the case I can see why Disney is making it harder to access. It pushed DAS users to buy Genie+ or Lightening Lanes to access the same benefit they were receiving before for free. Not saying it’s right, just saying I can see where there greed is coming in.
boy, my family was fortunate in 2023. I have an autoimmune disease where after twenty of walking I can barely breathe or stand; I am sorry for this. I would not have been able to make my family happy without DAS. I wonder if I could qualify again. My family has great memories of me being able to attend.
The core of this issue is that Disney is way overcrowding their parks. They have the technology to keep every single person out of line if they wanted to do this. They won't do it because they know long lines deter usage. They are OK with you not riding every ride, they prefer that result as you are then encouraged to split your time over multiple days. Overtime this will fix itself as more and more people will go and determine dropping 10K for a week at Disney so you can wait on rides that average hour long waits in Florida sun is not in the slightest bit fun or entertaining.
They also want lines to be long because they want to force people into buying lightning lane
I’m ready for the Class Action Lawsuit!!! This is the worst idea Disney has ever had.
@@christopherrolen2913 I’m with you, let’s find a class action lawyer.
I love Disney but I don't like them right now. This is wrong
10 years ago, I went to Disneyland and I suffer from my debilitating chronic pain, 85% of my body due to a condition called RSD stage four. I went like I usually do to get the disability pass, however, they would not give it to me because, the supervisor and the worker decided that they were doctors and because they never heard of my condition they could not give it. I even had three doctor notes from the three doctors that I see and still she said that they could be fake. I never was so embarrassed and so Humiliated in my life by these Disney workers. I went and I told my friend and her husband what happened and she told me hold on. We know how to get to the pass so they both went in there told the worker that he had a mental disorder, and he got a disabled pass in less than five minutes where I was arguing with the workers for close to 30 minutes. I was the only one that went through. There’s two other people that saw me upset. Tell me it happened to them also. I went and called corporate in corporate said all work it will do. Some thing will investigate. They never did a damn thing.I will never step in Disneyland anymore. Now what happens to me if I was to take my grandkids
Yet you could have just talked up to the access ramp on any ride and asked for an access return time. I was on crutches 5 years ago and went, did just that. Went up to every ride and they scanned me in than told me to come back at after whatever the stand-by time would have been.
No one should ever be put in this situation. I have similar issues and have for over 30 years. So, I completely understand and agree with you.
@@redtiger7268what is this oppression Olympics lol.
@@redtiger7268 no you could not because I tried that and they told me without the permission they couldn’t do that for me. The card they gave gave times to come back on the line. Therefore, you must a win on a good day.
@@gregramirez2935👀 *Wow that's simply unacceptable!* 👎🏽
*I'm a Disabled♿ Woman Myself and if this were to happen to Me I would sue them in Court over this!*
Being recent cancer survivor twice. But have suffered side effects chemo therapy where balance and mobility issue now makes me concerned about my trip this June.
What they should do is eliminate lightening lanes and instead have a very brief handicap plus 1 attendee cut line for a truly handicapped individual who has a walking capability related handicap parking entitlement approved by a State. That person, 1 stay with attendee, and 1 other person from the group should be issued matching passcodes accessed from the Disney Park app. Their entire group [except for the wheelchair/mobility scooter handicap patron and 1 attendant] would be obligated to use the Standby non-lightening lane. Then when 1 group rep got near the loading area they show the passcode to a cast member who then scans the code triggering an automated Disney Parks transmitted text to be sent to the waiting attendant telling them to escort the handicap patron on via the handicap cut line. Families have been abusing the disability line cutting right in the past to have their entire group to avoid using the Standby Lane.
Unless the handicapped person is a child and you are one adult traveling with small children. Cannot split them.
Unfortunately the people with disabilities act includes all disabilities both visible and undetectable by visibility on the outside. Why medical documentation is so important.
I have had 4 strokes ( 3 minor 1 major) and 2 Heart procedures I could easily get the documentation for disability.
One tries to be independent until one can't anymore.
Too exotic in a world where everyone bastardises the JFK quote “what can the government do for me?”
I have similar disabilities as you. It's impossible for me to stand for hours in the heat of the day. But sadly, if you are not a child with severe autism, you are not disabled in Disney's eyes.
@@maribelrios8652 Sad to agree but Dismal Disney doe not give DAMN about actual DISABILITY!
Disney said DAS has increased three folds since the introduction of Genie Plus system. Of course it would grow since the fastpass system was taken away. Many people with disabilities didn’t need DAS since fast-passes were free. There is not a high number abuse, it’s just that the fast-pass system doesn’t exist resulting people people with disabilities to now take advantage of DAS. Go back with the old system, and the DAS request will go back to now numbers.
That’s the right case. I highly suspect it is not an issue of fraud increasing but rather that people who previously WOULD have been eligible for DAS but didn’t get one because the free fast pass system allowed them a tool to manage their needs without special consideration. I’m in this cohort myself. I would have been eligible for DAS for the past 10 years but never requested one because there were free tools I could use whether paper fast pass or book ahead fast pass to be accommodated.
Now that every other option is behind a paywall, I have no other option.
Prior to going to Disneyland Anaheim last year I was told by a cast member I didn't qualify for the DAS program. I have mobility issues and standing in line is certainly difficult for me. After seeing all of the youyube video about getting DAS, I can see how the program was abused. Renting a scooter for my visit certainly helped me. Unfortunately for Disney trying to help some who really need it, turned into a no win situation. I hope at some point they can come up with a program that is equitable for those who really need it.
When everyone is considered “special,” no one is special.
Once again, Syndrome was correct haha
🤷🏽♀️ *Meanwhile; Disabled♿ people "exist"!* 🙃
🤷🏽♀️ *Disabled♿ people; Hello/We exist!?* 👀
@@scarlett19b well, you have a real problem… Sorry to break it to ya.
@@toxicbigot *What is your problem with Disabled♿ people!?*
Instead of; “Bob did that.” How about; “I-ger did that.” in a Steve Urkel-like voice.
I had to apply for disability passes for Universal last year. The people never did call me back, but I did submit all the paperwork they asked for. Medical details, doctor's details etc. For both me and my son. We still had to see someone who worked there, and all the theme parks still charge for you to hire a wheelchair. Between $10 and $40. Wheelchair is free at UK theme parks, although you do need to pay a £50 deposit.
I’ve got a traumatic brain injury and I was denied DAS at the Magic Kingdom, my brain becomes overwhelmed when I’m standing still. WDW treated me absolutely horribly, Anaheim had the same attitude until they saw that I was struggling and I wasn’t able to walk properly or speak without slurred speech.
I always purchase lightning lanes passes, but WDW didn’t care one bit.
I have had seizures since 2013 and without DAS I can't go any longer. My neurologist would be happy to fill out paperwork. Will it be enough
I don't have thousands of dollars to gamble on it. Thanks Disney.
According to Disney it seems you’d have needed to been diagnosed as a child for seizures to qualify. Only developmental disabilities count…not adult-onset no matter the severity.
I have used DAS for years. I have social anxiety panic disorder, crohns, I’m diabetic on an insulin pump, I have rheumatoid arthritis and I use a mobility scooter. I just applied for DAS and was denied! They pretty much told me that if I have a panic attack and start crying, I can leave the line and come back! That will be a real chore to get out of line with a scooter! Very disappointed!!
@@disneydona9707 I have some of the same issues... just going to the park is such a blessing in my condition... but I have always used fast passes and now happy to pay for Genie Plus... I do not feel that someone else should be responsible for my needs... Disney is all around ADA compliant and my scooter gets me everywhere...I have even waited at the ride loading area while my family waits in line once they arrive to me, we go on the ride...
Gentlemen, I love your content and your point of view, but I have to disagree with you on this. As someone who spent over 100 days in the parks last year, has navigated the parks with someone with a physical disability, and who also has an autistic child, I have to cry foul at the protests of people like Savannah. There are very few physical disabilities that would preclude someone from navigating the parks and rides with either a wheelchair or ECV. Having spent 20 days in the park last year with someone who needed double knee replacement, I can say without equivocation that almost every ride is easily accessible for those in a conveyance vehicle or wheelchair. Let us not forget that DAS does not mean you don't have to wait just like everyone else. If the wait is 120 minutes, a DAS rider will still have to wait about 120 minutes to ride, but generally only about 10-20 minutes of that is in a line. As it is now, with the serious over abuse of DAS contributing to overcrowded Lightning Lanes, we still end up skipping rides with our autistic son, because there are times when rides like Ratitouille have lightning lane waits of 30-45 minutes on occasion. While I agree that some disabilities other than autism, such as PTSD, may need to utilize DAS, I do not agree that most physical disabilities, and especially not a painful ankle, necessitate special accommodation when wheelchairs and ECV's are very heavily accommodated.
My family has used DAS in the past and we've seen some obvious abuses of the system. We've also had very abusive comments made towards us while using the DAS pass. Both situations are sad considering we have a child with a physical disability that exclusively uses a wheelchair for their mobility needs. Our other child has a cognitive/behavioral disability which presents another set of needs. For our family daily life is a challenge let alone navigating a theme park. We've enjoyed and appreciated the benefits of a DAS pass but due to the current changes we no longer feel we can risk planning a trip to Disney World only to be denied a DAS pass which would extremely complicate our ability to enjoy the Disney World parks.
Disney has made it all about how to soak the paying public for every cent they can get - and the Lightning Lane system is a prime example. You're already paying outrageous lodging (no matter where you stay if it's within a few miles of the parks), outrageous prices for food and drinks, souvenirs are pricey, and now they push the LL. I've got a bad ankle and two bad knees (and have the wallet card for my parking pass), but it was such a hassle last time we were at DL to get any kind of pass that I just said piss on it. We used to go almost every year - we haven't been back in 3 years, and it's not looking like we would go back anytime soon because of the extra prices.
I have literally been hearing from the entire disabled community how stressful and awful this is. I know I unfortunately can not go back now :( been going to Disney since 1989
Everyone who actually goes into the parks know that you walk all day, and everything is far away from everything else. When I was going through chemotherapy, I did not go, because not only could I not walk that far, my immune system was compromised and why would anyone want to be around large crowds if that is the case.
My thought is the make a wish kids. If that makes sense.
Here are my questions.
If I have a MOBILITY issue that makes it too difficult for me to stand in line, should Disney be expected to accommodate that?
What if I claim that MOBILITY issue only affects my ability to stand in line, not my ability to walk around a park all day?
What if that MOBILITY issue can be accommodated by me if I rent a wheelchair or a scooter?
I can’t stand for very long. That severely affects my ability to walk around the parks all day. I use a wheelchair in the parks. I’m 100% certain I shouldn’t qualify for DAS due to my MOBILITY issue. Don’t get me wrong, it would be extremely nice for Disney to let me use DAS for that and I would appreciate that but I’m not entitled to any accommodation from Disney especially since I can make my own accommodations.
I don’t understand why Disney doesn’t just require people to show a disabled parking placard IDENTIFICATION CARD to get a DAS Pass. It would prove the person has a proven disability or mobility problem since each state requires a doctors note to be given one and it has the persons name and birthdate so people couldn’t swipe their grandmothers. I’m not taking about the placard, I’m talking about the ID card that comes with the placard you can show as proof that the placard belongs to you if an official asks for it. Kids have them for their parents cars, people who don’t drive have them for their caretakers cars. It wouldn’t take care of all of the DAS Pass problems but at least it would be a start.
Because not everyone that needs DAS needs handicapped parking. My son needs DAS but does not need handicapped parking.
I don’t see a problem with Disney limiting the access. Half the people who use it are taking advantage of it. I have seen perfectly healthy people using the automated chairs just to line skip. People of a certain color making a stink as if they are being discriminated against if you question them. I think Disney is tired of this problem and is putting it back on the guests. Blame the fakers, not Disney.
Agree
I’m not sure they are limiting the right people. I know a lot of autistic kids who are high functioning. Also, Disney was allowing people with ADHD to use this. As someone who has ADHD, I’m not sure why they would need das. I want them to be limiting this, but on a case by case basis. Instead of checking boxes
What you are saying makes no sense since using a wheelchair or scooter is not a reason you get DAS. There must be another physical or mental reason for it to be approved. Just assuming everyone with a scooter is faking is ridiculous!
@@crytsanana3592 this is exactly how this should be handled. Not everyone with autism needs this we know a lot of our friends from special school that are high functioning that never would use this where others would need.
@@daniforms1they will tell you to get in line with your scooter or chair where excessable we seen a lot of it during our visit to include being hit by a scooter.
This pass is being abused i have seen it first hand. Disney had to do something.
At Disneyland it got so bad that something like 15%-25% of all parents were claiming their kid has some form of -ism to be able and get a DAS pass. Yes rates are up for some reason but not 25% of the population now being so impaired they cannot function.
I returned from the Gulf war injured, I took my son and wife to Disney with a wheel chair. I am still a Veteran disabled and now according to Disney when I bring my own VA power chair, I am not disabled. Go to hell Disney. Disney is not taking care of their customers. This is just one of many things Disney has done to spoil what was an enjoyable visit.
No my dear sir you’re still disabled even if you bring your own wheelchair that’s just like if I were to go to Disney I’m completely blind and I’ve been that way since birth. If I were to have a cane with me, I’d still be disabled because I still wouldn’t be able to see where I was going I still need help Inclusivity but this isn’t inclusive at all.
They should have explained that all their lines are ADA compliant for guests in wheelchairs. Telling you that you are not disabled is just ridiculous and insulting.
I guess I don’t understand what makes a person in a wheelchair/powerchair unable to wait in a line?
I would be happy to present medical documents. This is a true nightmare. Annual pass holders can't go any longer. It's just that simple. There's nothing to discuss. Some just can't and now unless you're autistic there's nothing doable. Thank you for reporting on this.
*We need Fast Passes back!* They saved so much time and money that there wasn't nearly as much of an incentive to abuse DAS. They also gave everyone equal access to the rides. Not only do Lightening Lanes limit ride access to rich guests, but have made both queues far too long to skip, even if you could pay for it.
Disney had to shut down all of their "Lightening Lanes" after park guests began to lighten, and some guests floated over the cast-only backstage areas, causing problems. Disney quickly changed the name to Lightning Lanes, which solved the problem, but created new ones.
@@TerryKitts They never had to end Fast Passes to begin with. That system worked wonders for nearly 30 years. Iger only got rid of it (and many other perks) out of greed.
I feel like a lot of these people are taking the p*ss. If you have arthritis in one ankle and can handle walking the entire park and are able to get on all the rides, how are you magically unable to stand in the lines? I understand the need for a pass, but if a person says they are doing the entire park and every ride, and can do all of it except stand in line, I get suspicious.
I walk, but have serious mobility issues and use a pass to get a time and not stand in lines when I go to a theme park, but I am not rushing around the park and doing every single ride, because most rides aren't something I could physically handle regardless of standing in line.
some people like me cant sit or stand for long periods i can lay down and move but pain is crippling if i stand for long and sitting is worse so some people needs the das
If the people with autism (every poorly behaved child can get put on the spectrum BTW) can be patient enough to make the car ride or flight to WDW, why can they suddenly not wait in line?!
@@MrBoomatt I largely agree. My youngest is autistic and there were years where we didn't take him to busy places because it would stress him out. The zoo had an autism day once a year with limited admission, and lowered speaker noises, where we could go, and if he had an issue, everyone around us understood. I never would have taken him to a theme park during those years. Forget the lines, the rides and noises and people screaming would have done him in!
@@bri019 But you can sit on all the rides and withstand all the forces of the movement of the rides? I use a disabled pass myself, I said it in the show more part of my comment, but I definitely do not get on every ride. On a very, very good trip I can manage the three gentlest rides at the park we go to, but it's not a bloated, overcrowded mess like Disney.
I am a 100% disabled vet suffering from severe PTSD and joint issues, my niece has Cerebral Palsey and is confined to a wheelchair, and my daughter suffers from ADHD. Went to Disneyland last week and was denied the DAS. Pleaded our case at the main gate to a non cast member who had a different name tag. It was a demeaming experience, all the while she listened with a smile and then DENIED our request. Guess you have to be severely Austistic or Paraplegic to qualify. I was told to get a walker or wheelchair or buy the Genie+ for each of us. I can understand the better screening process to weed out the scammers but they are denying 90% of the people who take the time to get screened. That in itself should keep the riff raff from trying to get DAS.
To be fair, the "once-in-a-lifetime trip to Disney world" ship had already sailed and sunk. Thems the breaks.
I’m worried about somebody who has compromised immune system or on meds that affect ability to be in the sun for long period of time and that are physical disabled
"Careful now"
I go to Disneyland once a week with a physical disability. With DAS I can only do 1-4 rides! I shouldn’t have to go through the motion, when I struggle so much even with physical aid devices! It’s horrible and I’m made to feel less than and unworthy even though I have the most expensive magic Key!
People with disabilities should not have more access than others. It’s about equal treatment. It’s a hard thing to figure out so
Keep the conversation going
I don't know about blanket policies or this lady's specific situation. When I was at Disney World back in the late nineties I did stand in line for some ride with a fellow in a wheelchair. It appeared that MS or some neuro disease had claimed his physical ability, and his wife pushed him through the line with the family. Just sayin, it can be done, those people can be accommodated fairly. The point is that anytime any system is set up with "special rights and privileges" for anyone, out from the woodwork like termites come the societal leeches to abuse that system. And pay to play for those special rights and privileges is a horrible set up. It's as if all authority in this world has decided to infuriate as many people as they possibly can these days, with little logic to any of it.
If a person has a physical disability that makes the guest unable to walk or stand for a period of time, the guest can bring their own wheelchairs, Walker's, rollators, electric scooters, or they can rent a wheelchair or electric scooter.
I do have mobility issues. I would not go somewhere if I would have issues with it.
I have more allergies than not. I avoid being around animals, cigarette smoke, etc. I would not shop at Pet Smart due to my allergies. I don't expect them to make special provisions for me by removing their pets. Disabilities are unfortunate. People have to learn to live with what they can and cannot do. DAS was for those who have sensory issues. My grandson has autism. He had issues with the fireworks. I would take him away to another part of the park. The company is what it is. Disney has made it available for those with mobility issues. Enjoy using those other means.
Disney is 100% in the wrong. I'm not speaking about this particular guests difficulties but there are MANY disabilities that are invisible (medical, physical etc) that need these accommodations. Each situation should be evaluated based on their symptoms. Disney screwed disabled guests. They wanted to clear the lightning lanes in order to sell MultiPass. My son needs DAS to ensure his safety due to his disability. I cancelled my October trip because of this nonsense. Disney is discriminating. Period.
The challenge is to come up with a system that is equitable, but not preferential regardless of ability status.
I no longer consider myself a "pixie duster". However, in this particular instance, Disney has to do something to give as many people accessibility to its attractions as possible. Not necessarily easy access, but fair access. I think this new DAS policy is a step in the right direction. Is it perfect? No. It will need to be changed and refined. But it's a step forward. And I think we need to keep in mind, if it weren't for people taking advantage of the disability policy, and thereby ruining it for people who are actually disabled, these changes would not be necessary. IMO.
Ok. Sorry. Disney does great with this sort of physical disability. I have similar, and you rent a wheelchair, or a scooter. You were never approved for DAS for this sort of disability beforehand either. They have ways to get on every ride and show in a wheelchair. Almost all lines at Disney World are compatible with wheelchairs, and they have accommodations at every ride in Disneyland for them, even the old ones. Do I love the way people look at me? No. But at least I can enjoy the parks with my family. DAS was always meant for other disabilities besides physical ones that could be accommodated by using a wheelchair or other assisting mobility device. The real problem is everyone thinking they need a DAS, even when other accommodations would work.
My call last on the DAS line was very unpleasant. If you don’t get in line for the video call first thing in the morning, then the wait is over 4 hours, and it constantly disconnects you. The cast member was less than pleasant. She kept asking me if I did breathing exercises to be able to stand in line, however my needs are both physical and anxiety. They wanted me to use a scooter, but the scooter is extremely stressful because people jump in front of you and it’s very hard to keep track of your kid while you’re not running people over. Last year I left Disneyland in tears because of the stress. Having to go to the end of the line for a return time increased the amount of driving around in the scooter, which increased my stress along with it. Our last evening there we got caught in the stream of people forced to keep moving while the fireworks went off. We were corralled from the Haunted Mansion all the way to City Hall-I was in tears and just left.
I am disable and can't stand more then 5 minutes because of disk in my lower back is gone. I was planning to go to WDW later this summer. I am glad I didn't spend the 5 grand for room, meals, and tickets. I now have other plans. So NO money for Disney and NO Taxes for Florida.
You still can. The video and articles are misleading about what is happening. They are no longer giving out the cards that allowed people to skip the lines. If you cannot stand in line all you need do is go to the disabled access loading area. They scan you in and you return after what would have been the standby line time has elapsed.
@@redtiger7268 I think I will wait until they get it so I know that I can ride without turning me red face. When they started the DAS it took 9 months to get answers on how it was going to work.
@@redtiger7268 Is this an official policy there? I've never heard of it. I was told by a cast member to get the DAS, which I hadn't heard of either.
In Disney's defense, and this is a very SLIM one. Universal did this first, then so did SeaWorld. All the major paeks are now using a third party to manage DAS.
I am visually impaired and have been a annual pass holder to Universal for years. I used to take advantage of DAS, but when they changed things up, I refused to give the third party any of my info. I will not give anyone personal documents who dont need it. So thus, I dont use the system anymore. I have noticed that at least at Universal, I dont really miss not having DAS.
Welp, between this new policy and lightening lane, Iger just made sure that people with disabilities will have a craptastic experience. Also, Jonas, the amount of people with cancer, PTSD, etc that could abuse the system is much lower than the fully-abled that have been abusing DAS (don't get me started on pretending their pet is a service dog) for decades. The coalition isn't saying Disney has to give a DAS to everyone with one of those conditions, only that people with very real limitations caused by said conditions are now barred from asking for a DAS and they shouldn't be.
The last time I went to Disneyland 5 or 6 years ago, I was using a wheelchair and still got "the look" by a cast members because I can be ambulatory for a short period of time. If I go again, Disney says I'm not the right kind of disabled unless I give way too much information to some kid "trained" to evaluate me. Seriously.... also what proof does someone have yo show that they or a family member is autistic? That can and probably will be abused much more than the prior DAS program because who the f thinks it's a good idea to give medical info to a non-medical practitioner for a minor? Smh
I'm glad you spoke up.
👉🏽 *I'm Disabled♿ and it's because of the Fast Lane Entrance Users and people who are abusing the system that I basically stopped going to different Theme Parks.. and I'm not even talking about The U.S.A🇺🇸 here I'm talking about Europe🇪🇺 !* 👈🏽
@dancingshig - "Welp, between this new policy and lightening lane" --- Disney had to shut down all of their "Lightening Lanes" after park guests began to lighten, and some guests floated over the cast-only backstage areas, causing problems. Disney quickly changed the name to Lightning Lanes, which solved the problem, but created new ones. You would think after that whole Wonka Fizzy Lifting Drink fiasco, Disney would have known better.
Now Dougal... this cow is very small, that cow is FAR away
Disney World has declined ever since COVID in all things towards people with disabilities. Besides being treated like convicts, they even changed the Hotel room accessable fir those in wheelchairs. They recently changed the 3 bedroom in the Boardwalk DVC master bath. It not inly does NOT have a door leading into the bedroom anymore (which makes the master bedroom nit have it's own access to a bathroom) but the door, that can't be locked for safety reasons, opens to the Family room/Living room for the world too see you when you are on the toilet. Then, to make things even worse, the toilet and shower chair have been changed and Lowered to the point that I can't transfer back to my wheelchair because of the height distance. Plus, the shower chair is so short and leans forward that it makes it that I am constantly in fear of falling on the ground.
I don't know why there were changes, but I fi know someone needs to be fired for incompetence in the field of this type of work. But do they (Disney) care????? NOPE!!!! Complaints gi straight in the trash, the same eay they think of the guests!🤦
Oh I was hoping WDW made Specific Lane for strollers, Wheelchairs & Riding Carts.
Even a baby stroller is used them To PLOW THROUGH CROWDS..... Injuring many on their way to capture a good view of Cinderella Castle!
Been Run Over & hit.... Countless times as A FORMER Annual Pass Holder & live an hour away WDW!
This. My Achilles heel has been plowed into at DL several times. Always at night. Always the father. After doing a two-step shuffle, I look over my shoulder to acknowledge the rude push. I continue my pace. No faster. No slower. This is the most pacifist response. He made no difference in my life and I'm still in his way. I pushed a stroller in my child's younger years too. Never would I consider using my child as a people-plower.
Well if bright flashing lights and loud sounds bother you then WHAT THE HELL are you doing in a theme park in the first place?
It happens EVERYWHERE in life to people suffering from sensory issues. You're a proponent of relegating disabled people to white padded wall rooms? Sorry sadist, that S was outlawed by both Kennedy AND Reagan. Ableist much?? Have some empathy. Sorry to see you're suffering from brain damage though - that sucks.
Bob Iger as a classic monsters
Dr jekyll and Mr. Iger
Franken-Iger
Count Iger-ula
The creature from the Iger boardroom
Were-Iger
The phantom of the Disney-opera
Iger-zilla
Iger shop of horrors
The two shower terror
The Bob (the blob)
Invasion of the I.P. snatchers
The problem is if they want everyone to get a wheelchair or ecv then they need more. When I was there earlier this year, my parents and I needed ECVs and most times had to wait a few hours to get an ECV available. We didn't have enough people with us to push us in manual wheelchairs. I don't use a wheelchair in my daily life but I also don't try to stand for several hours or walk for miles in my daily life because I can't.
You can be sure that Disney will be investing in more wheelchairs and scooters with this new rule and that the rental rates will be going up as well.
All this succeeds in doing is furthering people’s disgust with the current Disney leadership, and therefore pushing more people out of the parks. Pretty soon little to none will be able to go, either for monetary reasons, or disability reasons. A perfect elite society location is exactly what some short tempered mustached leader wanted not that long ago in Europe, and we see how that turned out for him. This is wrong on so many levels. If my family hadn’t already decided to boycott all things Disney, this would have put us over the edge.
This seems to be more questionable decision that the current leadership under Bob Iger given some will take advantage of the system.
I will not lie, it was nice being able to skip some of the lines with my Mom. She can stand, but walking any sort of distance is really hard. Solution was to push her in a chair, instead. I didn't think they'd move her to the front. But I guess the queues are really narrow in some of the old rides.
I'm sure there is abuse in every system but I think the increase in DAS users is due to fast pass being cancelled. In the past people with physical disabilities were able to use the fast pass system and schedule their rides around their physical limitations. And If they had to leave the park early or had to skip rides, they weren't losing any money. Once Disney implemented genie plus and lightning lane it left a lot of those people with disabilities who normally chose not to use DAS to be forced to do so. They had to choose between a system that doesn't guarantee guests will be able to ride any ride they choose, it is expensive, and it sells out a lot of the time or a system that is sympathetic to their needs and allows them to enjoy the park as best they can. Disney created this mess and now it is punishing guests for their greed.
I thought Disney was all about inclusivity and all that junk so why aren’t you being inclusive to disabled people? Disney don’t care about us or not enough for you.
*I'm a Disabled♿ Woman and this is exactly what I said towards theme park owners in Europe.. the Fast lane users are actually ruining everything for everyone who is Disabled.. because they'll get a "You are 1st Class" kind of treatment by the people who are in control of the rides/attractions and by doing that Disabled♿ people are literally overlooked/treated differently!*
In the very beginning of the video the woman states she is spending thousands... so with that in mind.. spend a little more and buy the Genie Plus... Disney is a ADA compliant and that's all they have to be... DAS should be for the terminally ill... that's it... everyone else needs to pay for conveniences... Just going to the park and walking around is a sensory issue as tons of people and waits for food or bathrooms... DAS should have never existed as ITS A THEME PARK... just like state fairs or other crowded popular areas...
DAS was NEVER for people with physical impairments. They have a separate protocol to accommodate them. It’s not DAS using the app. You have to physically go to a ride and get a return time from a cast member.
Videos and articles like the one written are creating drama just to create drama. I asked my friend who is pass holder if he had any issues getting into the access line on Peter Pan last week. (Disneyland not WDW) He uses a cane to walk because his leg was mangled in a motorcycle crash. He told me no problems. Just walked up and asked for access. The CM asked what happened. He told them and showed them them scars (plus pics cause he is sadistic and likes to show it off) Then she scanned him in and told him to come back in 50 minutes.
DAS is through the app now. It’s WAYYYYY better than Genie+ too. A DAS user can skip the line and unlimited number of times by clicking a button in the app and doing something else for a while. Genie+ only allows for a single lightning lane per ride per day. Genie+ runs out of availability for the most popular rides, DAS does not. Return times on G+ can be MANY hours out, like the whole day, for the most popular rides, DAS is never more than the queue time. The problem is that the system is wayyyyy too beneficial.
You say this like we're supposed to care. Like someone in legit physical pain is supposed to care about someone's autistic temper tantrum because they have to wait in line like everyone else.
Is this an official policy there? I've never heard of it. I was told by a cast member to get the DAS, which I hadn't heard of at that time either.
DAS is absolutely for people with physical disabilities. The only people who are excluded are those with mobility issues that can be solved with a wheelchair. DAS is on the app. You no longer have to go to each ride and get a return time.
DAS was being abused. They're trying to fix it. Bug deal. Yes, people are complaining, but most of those folks are pissed they cant abuse das anymore. All queues are wheelchair accessible, so queueu with the rest of us except you'll be seated 👍 DAS was never intended for most people who are wheelchair bound anyway. Those who are correctly entitled to DAS will still get DAS.
All queues are NOT wheelchair accessible! There are many rides at WDW that people with mobility limitations (non-ambulatory) never have the opportunity to ride.
They should have just changed it so you can’t reserve on the app. Make the check in at the lightning lane stand, stand by is current posted time.
Anyone caught in another line while waiting in standby using DAS forfeits DAS.
I have rheumatoid arthritis and was always able to stay in my personal EV until transferring to the ride and not stand in line. Because I absolutely couldn't. I looked on the website and you can't even find out if you're eligible until you appear at guest services. I would never spend my money on a gamble like that. I say if you are eligible for handicapped parking you should be eligible for DAS. I would even back that up with a letter from my doctor. But without a guarantee I will not go. Glad I went while it was not an issue.
I’m sure you would pass the smell test
You can take your scooter thru most of the lines and if you can't handle the lines some of them will let you enter thru the exit.
Where's the stump where the leg used to be? No stump? Banned. Banned from the parks. Banned for life. BANNED !!! [ Iger grabs his ban hammer, and starts hitting @Kes121 with it ]. 🔨
@WDW Pro - According to the ADA a disability is both Physical and Mental/Developmental. Private/Public companies cannot pick and choose certain groups for accomodations
Then Disney is waltzing into legal trouble again.
Disney will be just fine. The videos about the changes are misleading. What is now happening is that if your kid has say autism, you cannot just show up at the park and demand the old pass that allowed the person requesting assistance and up to 5 guest front of the line access. Physical disabilities will be treated the same as they always have been. You go to the special access area (usually the exit ramp on most ride) request access. The CM will scan you in and then you return after the standby line time has elapsed. People are just freaking out because little jimmy who has been treated like a special king all his life is now going to be told that he just like everyone else.
@@redtiger7268 *Are you seriously using the name Jimmy because of South Park!?*
@@scarlett19b I thought the South Park kid was Timmy? No I used the name Jimmy because it was been used for years so a stand in name for any boy who's mother thinks he is the most special and unique person in the world.
@@redtiger7268 *There are several Disabled characters in 📺South Park.. not just Timmy♿ !*
I have multiple sclerosis and I’m disabled as I have to use a wheelchair too get around my bladder is also so unpredictable plus my cognitive memory is a real issue 👨🏻🦽✈️🇺🇸
If you have sensory issues that warrant you unable to wait in line, I’m gonna say that those issues are too sensitive for the ride itself. It’s line skipping shenanigans.
As someone with Sensory issues, I agree with this IF the ride has things that can affect them. When I went to Disney World I purposely didn't go on certain rides because of my issues. And ones I knew that would just have loud noises, I just wore my earplugs because I never expect the word to cater to me personally so I just do what I can. I do know people who love rides though but have a hard time standing still for long lengths of time.
Unfortunately you are obviously speaking from a place of inexperience. As the parent of an autistic son I can tell you that while he loves the rides themselves, if we encounter lines much more than 20 minutes he will generally begin to enter "meltdown" phase and act out. DAS makes it possible for us to navigate the parks in a way that allows us to manage his disability. It also appears you do not understand how DAS works. When a DAS ride reservation is made we are issued a return time that is generally 20 minutes less than the standby wait time. The 20 minute difference assumes that the lightning lane wait will be about 20 minutes, thus making the wait equal to that of the standby line. We still wait as long as everyone else, we just don't have to do it in a crowded line that can be untenable for him, but instead can find areas that are less crowded and easier for sensory people to manage.
@@NickFletcher-gc1hp I have lots of experience with disability. My spine is degenerating at a pace almost twice my age; and I wait in line like a good boy. Like everyone else. My mom can’t take more than three steps without falling, so we push her wheel chairs through the lines and get Genie+ if we have to. What I don’t have is patience for made up reasons to skip everyone else. You don’t have to justify any excuses to me, I’m not Disney. But a screaming kid is nothing new in the parks.
@@Go_n_shoginon verbal autism is not a made up excuse, it’s an actual concern for some people. And if you have ever seen an autistic person act up, then you would understand that.
@@Madhatter-em6ysListen I’ve been screamed and yelled at by someone with autism. Apparently them saying treat me like everyone else means idk because they also got mad at me when they thought I was too accommodating.
In the end, I quit the organization I was leading because of that person making me feel like crap. That person took away something I created and loved because it was never what they wanted and to be honest I am still haunted by those interactions.
Idk the answer. I just will do what that girl always insisted treat them like everyone else. And if they freak out walk away cause I can’t do both.
DAS has never been intended for anyone with a physical disability. They have wheelchairs for that purpose, and those people have wheelchair access on specific rides and are made accommodations when necessary.
some people have physical diabilities like me who cant use a wheelchair i cant sit or stand for long periods laying down and keep moving is what i require bring back fast passes and all is well
I'd rather Disney allow the physically disabled over the mentally disabled. The physically disabled still have their sanity, while the mentally disabled range from those who are introverted (posing little risk to other park guests) to extroverted (who could potentially harm or kill other park guests if triggered). Admitting the mentally disabled is a huge liability risk for Disney and other park guests. Can YOU promise me that they are all safe ? Do you have the cash on hand in case you're wrong ? I didn't think so.
Hmmm. Partial paralysis, blind in one eye, balance and vertigo issues, and Disney doesn’t consider that disabled? I’m going to go have fun at Universal. Disney Parks are totally run down anyway. They put the least effort and charge the most out of all the them parks.
Thank you.
I personally know 2 families, each with an autistic child, that use DAS for their whole family and I can say with 100% confidence after being very close to them for years, nothing would stop them from waiting in line like everyone else. They are exploiting a technicality and, for all Disney does wrong, I do believe they needed to crack down somewhat on its use.
I ve have seen perfectly fine kids go into panic mode in line- because they were autistic. Is easy to criticize when you dont understand the condition
@@oceanpacific886 maybe that's your experience. I've been to WDW and Universal dozens of times and never seen a kid go into "panic" mode. What I have seen is parents get irritated and leave lines.
Down with this sort of thing. Down with this madness.
Savanna can use a wheelchair, good lord. Where has common sense gone? It is not Disney’s job to correct individual injustices. All they have to do is provide reasonable accommodations that result in a similar experience/like benefit from their parks that is enjoyed by people without disabilities. It is not reasonable for someone to ask to not wait in line because their foot hurts when they could simply use a wheelchair.
The probelm is the locals who are selling das access having people paying them to use their das pass that is the problem
Remember what Gabe Newel of Valve says about piracy in video games, "it's a service issue" provide a service the consumers would find more convenient then what the pirates provide.
Same applies here. People flooded DAS when the lines became unbearable, and the service Disney provided was confusing and inconvenient.
Also let me say as someone with higher functioning autism, I would NOT be surprised if a big chunk of that increase were from people with annual passes and autism or similar and never saw the need to get the DAS before because they didn't need to ride EVERY ride every visit. And they could easily plan things out to fit their sensory issue needs.as well as use the handful of fast passes they get from the annual pass to work with when they needed it.
I can see many autistics like myself doing that the moment they saw guest service lines being so clogged up.
But with the way things are they can no longer do that. So they decided to go for the DAS finally.
Good. I know someone who hands these kind of passes out and it’s overran by liars. This doesn’t do anything for those with real issues. And if you’re skipping lines while paying the same price you should pay more or have proof. Stop supporting everything these guys say. I watch, but they’re very conservative.
Also to feel compassion for narcoleptics is pretty funny
i really like your ontro it's really good.
I do the best I can to keep my ire for woke politics away from the comments on the pop culture channels I watch, even the ones centered around Disney. But... you know.... diversity and inclusion or whatever... doesn't help people with physical disabilities eh? Yeah... Too much hypocrisytoignore. I do not apologize.
"What I care about is the reality of goodness, not the perception of it. And what I see all over the place are people who care about looking good while doing evil." - Elon Musk
yes and geared to kids. I have both knee replacement😢😢
Even if Savannah was in the level, she’s a very bad example of a person trying to navigate this story. She injured herself and then neglected to care for her own injury. Now she wants special treatment to compensate for her own negligence. She isn’t disabled.
I paid Satan to rip me off and he was mean to my disabled child! - A dumb Disney parent
@connormcclenny9681 - "I paid Satan to rip me off and he was mean to my disabled child" --- Seeing, talking to, or paying Satan is not proof of a mental disability. Banned. Banned from the parks. Banned for life. BANNED !!! [ Iger grabs his ban hammer, and starts hitting @connormcclenny9681 with it ].
The credence given to people with issues like autism over people with physical disabilities is a recipe for lawsuits. For example: my dad (has never been and will never go to a Disney park, but I will use his status as an example) has back issues. He walks great and when he is moving around has no problem. If he stands still for more than a few minutes he can and will have spasms in his left leg due to disc compression. Sitting is ok for him. Disney would expect him rent a scooter or wheelchair so he can sit in queue. This rental would be an expense and is not needed for his mobility through the park, just while standing in line. So, for his accommodation, he would have to rent an otherwise unnecessary device and incur personal expense. Why should it be any different for anyone else? Plus exists in the last people to skip lines. That in itself is a solution to a cognitive issue with standing in lines. Das should not exist just pay for Genie plus like everyone else.
Six flags requires you to apply for a pass and your dr signs off on it for people with physical disabilities a lot of times wheelchairs can't get through these lines and I think six flags has it right the pass lasts for a year its an access pass I did it because I'm actually physically disabled!
It is being abused period. Just because you are disabled doesn’t mean you can’t wait in line. Disabled people want to be created equally. But will sure take the extras when it benefits them. No skipping the line. Wait like everyone else. Or pay for genie plus.
No it’s not that simple. Not that simple simple Pete disability
Disney at least taking this seriously
It’s case by case. I know people with autism who complained that when I put a movie on that I should have slowed it down for them. And how horrible I was for that. Nevermind that they 5 min before starting told me to treat them like everyone else.
I didn’t know the answer then and I still don’t.
I know just know I hate being told to suck it up when I’m in clear pain and limping all over but I have to accommodate everyone else. Who cares that I have knee and foot issues that legit get worse the longer I stand still. I can suck it up for those who say I need to accommodate them.
👉🏽 *I'm Disabled♿ and want to be treated the same way as the people who are standing in the normal Lane so to speak.. however it's because of the Fast Lane Entrance Users that I get overlooked/ignored/treated differently.. meaning that I have to wait longer than the rest.. and I can't even "enjoy" a day at a Theme Park with a bunch of friends/family members because we literally get separated and ONLY 1 person can be with Me as My personal Guide/Assistant so to speak.. and when it's finally My turn to enjoy The Ride the rest of them have already been on The Ride.. waiting for Me and that 1 person who's allowed to be with Me/keep Me company!* 👈🏽
Interesting. I wasn’t familiar with this program but it’s interesting a third party will cover this now.
shame you didn't share a clip of that interview you had with that nice german lady few months back.
also you should cover and I got told that Disney doesn't deal with line skippers. their policy is for the queue to police itself. I mean how much more regarded can you get. ... im. a. guest. im not there to quibble.
You guys watch Father Ted! I'm so impressed!!!
Is there no more wheelchair access at the exit of a ride like they used to do?
Nothing new here really, Disney is no longer to be trusted in any capacity.
If you can’t be there, don’t be there. You are not special.
I think this this is just a ploy too sell more Genie+ as family that needs the service will feel obligated too pay more for that experience and make the day go smoothly. I have pushed family around Disneyland in wheelchairs while seeing Fakers push their friend around in wheelchairs not even smart enough too keep the $4 Ace bandage tight enough on their leg to fool anyone. I also have a developmental disabled nephew that wouldn’t have been able go to Disneyland without that program. With these changes I m not sure my wife could go again. Most rides built in the last 30 years are more accessible for wheelchairs and I’m glad that the Haunted Mansion is being updated. But I don’t see this going anywhere but a lawsuit. There is a particular attorney here in California that has made his living getting long standing businesses shut down no matter how accommodating the staff there offered too help him, and that is just one attorney 😕
If your concerned about an upcoming trip the Disney dish did a lot better job covering this than these jokers reading a slanted article.
This wouldnt be happening if there want so many MENTALLY "diabled" peope out there ABUSING the aystem.
How do you know they are abusing the system? Autism can be a very difficult isolating disability only noticeable by knowing the individual. I have Cerebral Palsy and Autism. I went to WDW last fall and DAS was a lifesaver for me. I even bought Genie+ on top of DAS because I couldn't handle being in such confined spaces as a line. Even outside of the line, I found it overwhelming by all the people. I think people should experience life as a disabled person before they make such comments. I would love to be able to stand in line if I could because it means I wouldn't have issues with developing friendships and going to events.
@@seancoleman2276 There are multiple articles listing out the abuse in the sytem, which is why they changed it again in the first place. It's hard to make a sytem that is easy for legit disabled people yet secure from abuse by illegitimate people. How do you make someone "prove" they are disabled? otherwise, anyone who wants to skip the lines can (and has) abused the DAS. If you truly believe there wasn't anyone abusing the system, then I admire your naivety.
@@Zeoran👉🏽 *You actually often have to show a Medical Indication & or Your Disability♿/Autism Card!* 👈🏽
Part of the problem with DAS I noticed as a first time user is the booking system, yes technically your not skipping queue as your waiting line time but also you can book the next ride on app as soon as you scan in to booked ride so YES you can get on more rides in the day than other people, make people have to physically go to rides to scan in and this would possibly stop some of the people taking advantage because they wouldn't be getting on the ride any quicker, possibly slower because the LL is not always straight on sometimes it's still a bit of a wait and going in standby lane would have been quicker.
100% this. They should check in at the ride like old paper fastpass
Whatever happened to "If you can't stand the heat, stay out of the kitchen?"
Father Ted was a great show.
Oh for crying out loud. If you're legit, Disney will acquit. They're weeding out the scofflaws, and that's who it seems are the most indignant and loud. They are pissed because they won't be able to game the system anymore and get something that others can't have