How to Leave a Great Voicemail
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- Опубликовано: 3 окт 2024
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VIDEO TRANSCRIPT
Hi, I’m Larry Sharpe and today we’re going to talk about how to leave a great voicemail.
Alright, so what we hear often from people is “voicemail is your time to pitch”. It’s got to be a good voicemail so that when they hear it they’ll think, ”Alright. Now I understand what you do so that I could make that phone call.” That’s false. Most people don’t even listen to voicemail anymore. If you walk down the hallways of most of the businesses today, you’ll see the light on, on the voicemail light on on all the phones. People are waiting for you to e-mail them or text them or follow up some other way. Voicemail sometimes checked only once a day or sometimes twice a day. So for you to assume someone’s going to listen to that voicemail and listen to your pitch, probably not going to happen.
So let’s assume that every once in a while they zip through their voicemail quickly, boom, boom, boom. If that’s the case, you want your voicemail to be very specific. You want it to be short, you want it to be urgent, and you want it to be vague. Yes, urgent and vague. The more detail you put into a voicemail, the less chance they want to call you back. The less urgent it is, the less chance they want to call you back. The odds that I won’t call you back anyway, that’s just how most, what happens at most voicemails. But if I at least remember you, when you call back at that point, I’ll take your phone call.
So here’s your template. First part of your voicemail, someone says “You reach the voicemail of Jane Doe, please leave a message.” You’re going to say, “Jane!”. You’re going to start your voicemail with that person’s first name. Announce the name, Jane! Bob! Whoever the name is, something to get their attention. Because of course when you check your e-mail you say “Oh e-mail. Oh, I’m so happy!” No you don’t, right? No one does. Check their e-mail, they’re going to their e-mail, check their voicemail, checking anything else, they’re talking to people, they’re doing all kinds of things when they press that button for voicemail. So you announcing their name over sudden now, their attention, “Do I know this person? Should I pay attention? Should I listen?”
The next part of your voicemail is going to be a sentence that is both vague and urgent with the word like “need”, “should”, “must”, “got to”. However, you would say and however, you would show urgency. “We need to talk about so and so.” “We should discuss blah, blah, blah.” Let’s say you’re selling a service that affects that person’s marketing. You might want to say something like “Jane! We should talk about your marketing.” “Jane! We need to talk about your marketing.” Whatever the case may be, something urgent, something vague.
Then, who you are. You may not use “my name is”. You must only use either “this is” or “it’s” for more familiar, and only your first name not your last name, “So, this is Larry of Neo Sage.” “It’s Larry over at Neo Sage.” Something just like that, friendly, first name, who you are. So again, “Jane! We should talk about your marketing. It’s Larry over at Neo Sage.”
Then you’re phone number in a very specific synced way. Area code, nice long pause, very long pause, extended pause, then the next three and the next four. So, “Jane! We need to talk about your marketing. It’s Larry over at Neo Sage. 212 123 4567.” Click! Hang up, perfect voicemail. You do not need to say the phone number twice.
Let’s assume you’re going to have a seven minute spiel and you don’t want them to replay it because you’re phone message is ten minutes long of course. But if your phone message is just a couple of seconds, one time is enough. Not just that, you’ve said 212, what that person do? They want to grab their pen or their pencil, right? So hopefully, they’re writing that number down. And the perfect case scenario when that happens is...
So remember, name, vague, short, who you are, first name, phone number. One time, long pause. “Jane! We need to talk about your marketing. It’s Larry over at Neo Sage. 212 123 4567.” This is not magic, over suddenly everyone’s not going to call you back, here’s what I promising you, use this technique and you will have more people calling you back. You only have a 5% return, it will be 10. If you have 10%, it could be 15 or 20. You would get more people returning your phone calls using this method. Good luck.
![FendiDa Rappa - Clock Dat ft. Shamar Marco [Official Music Video]](http://i.ytimg.com/vi/3NBU8KHdxYY/mqdefault.jpg)
1. Say their name
2. Vague urgency - We need to/should discuss your [topic]
3. "This is / It's" [my first name] at [company name]
4. "212"....."555"..."1212"
Thanks for sharing this Larry! Very useful and quickly actionable
Holy $#@!. I've been making 100 cold calls per day leaving long detailed voicemails for the last 2 months and have never got a call back. Today I started leaving "John, we HAVE TO to talk about your store's online review scores, "my name-my number", and wouldn't you know it.....I actually got a call back. The guy literally said "You know, I NEVER call back cold calls, but your voicemail was so different and interesting I had to hear what you had to say". BAAAAM! Wish I'd have been doing this the whole time. Any suggestions on voicemail follow ups for the 2nd, 3rd, 4th etc who don't call back? Thank you Sir. Great advice in this video. Thanks for taking the time to make it:)
Anthony Brock I am also in outbound Sales. What industry are you in? I might try this voicemail message. Regarding your question: I can share something that works for me on the 3rd, 4th, 5th call that might help you... these leads you call, do you also have their emails?
Praisemusicworship
I’m your average teenage kid
That’s worrying over a damn voicemail and trying to create one😂😂
Wow, this video was great. I took notes and will begin implementing this strategy tomorrow. I'm relatively new to sales, being 6 months into my first sales position. I've been leaving 15-30 second follow-up voicemails where I brought up multiple points every time hoping to hit a point that intrigued the customer. After watching this video, it seems like common sense. Nobody wants to listen to me talk for 30 seconds! Even if it's only 2-3 points, that still could make a customer wait to call back because they need to think about each point if they even consider calling back. At that point, they're probably not going to call back.
If there is a noticeable increase in returned calls, I will reply to this comment here with an update. Good luck selling!
Parents: Use a short, bullet point method when you call your child in sick at school! State the required information and end it. Same if you have the option to email instead of call. Your attendance secretary will love you for it.
“Johnny Cucumber is sick and will not be at school today, Tues Aug 15. This is his dad Joey Cucumber. Thank you.”
“Johnny Cucumber will not be at school today, Tues Aug 15 because of a family emergency/death/ doctor appt. This is his dad, Joey Cucumber. Thank you.”
If you have a strong non-local accent, please spell the student’s name or use email to let the school know your child won’t be there today.
These things make the attendance secretary’s job a whole lot easier. No need for graphic details, they just need to know the general reason and what adult is calling.
I'm gonna try this out, I have learned to shorten my voicemails quite a bit but continue having a bit of a struggle on what exactly to say.
Flipping our lids Larry... Light Bulb!
I work in business development, this was great, thanks for posting.
Avi Zimmerman hey dad, I saw mom with somebody. It was a guy too
@@kronicbaddie2219 wtf?
Hi Larry! Great advice and I'm glad I discovered you on RUclips today! I sent you a follow up not on Linkedin. Hope to reconnect sometime soon! All the best!
Brilliant. Thank you.
Glad to help.
Gold. Thank you.
Larry, this is great! Thank you.
LOVE THIS ! ! THANK YOU !
Just what I needed. PERFECT!!!
Terry Bradley hey dad
Hi Larry,
Since this video came out 2 years ago, have you changed your voicemail approach at all? I love the short to the point relevance with the familiarity. However, how about adding a unique benefit on the voicemail that separates you from your competitor. Do you ever do that?
Let's pretend you've reached out to Jane and you get her voicemail with out a return call. Do you continue to be vague or do you add some spice to the message?
Love to hear your thoughts.
Thanks
Once it sound salesy, it does not get returned.
Hi Larry. I like it. Short and effective. Any thoughts on voice mails during this pandemic? I'm getting a lot more voicemails because of the receptionist being laid off and most all CEO's working from home. All I'm getting is Voice mails. Thanks
Thanks greet!!
Superb! Great advice.
......and they may not know they need your service until you are actually able to sit down with them.
this a great little video.
Larry presented well
Great Value! Thanks!
Awesome!!! Thank you!
Thank you for this.....
you rock, thank you so much
goddammit, this dude is good
Great advise:)
What if you're calling for a warm market and you want to start meeting with them? Do you do the same thing? I'm specifically talking about friends, family, coworkers....etc.
MVGA! Make Voice Mail Great Again 😝
Best one
Good tips
None of my customer's names are "Jane" or anything I am likely to pronounce correctly.
This will help Elizabeth's failed draft calls!
"JOHN, I NEED to go to the bathroom really bad... it's URGENT... so I will finish this voice mail when I finish the paperwork. This is Jim, If you call me at (phone number) I won't answer because of the bad burrito I had for lunch. So forgive me I don't have time for a long pause." {click}
COOL
This guy has to much time
Non urgent ? five minutes too long !