How to change for FREE: All current Metro customers can now complete a device (IMEI) change free of charge by calling 611, *228 or 888-8metro8 and using our automated system."
@TechRight so if you wanna trade in your old phone to buy a new one For instance i have the stylo 4 but i wanna buy the lg thin q+ do i have to pay full price for the new phone or what
Do both phones have to be unlocked in order to do this for free? In my case I would be switching phones but not carriers. My old phone is not unlocked but my new phone is... help plz
Hey man i call metro to switch but at the end the automatic system transfer my call with a representative , i only have 3 months with in , i qualify or no
I just call *228 and I got transferred to costumer service he didn't mention any charge I swapped 2 cell phones .but before I called *611 and after all information was provided he said there was a charge of 15 plus tax I just told him didn't have my Visa but goggled and found this video that helped me save $30 .
It's 2022. This still works. Thank you sooo much!! My new phone wouldn't work on Metro even though it was T-Mobile branded. T-Mobile kept giving me the run around about unlocking it. Works perfectly!
May 23, 2020 - This still works just the way it's described & shown, except, you get transferred to an agent who verifies your account pin code (again) and verifies the IMEI number (again) then sends you a text with a validation code. Then the agent 'waves' the $15 fee because "you are such a good customer" then tells you to power off the new phone and insert the SIM and make a test call. I think MetroPCS just wants the opportunity to have a live agent ask you if you are interested in some device protection insurance so you will have a chance to talk about it and ask questions. It's quick, FREE & WORKS!!! Thank you TechRight for the help!!!
4.22.2020 Edited I did *228 and I was switching from a Metro PCS phone a GSM unlocked phone. I had to use the automated service for a minute and then they transferred me to a person. It was super fast. Didn't have any issues. No fee. 2 hours later I did my sister's phone. She switched from a Metro phone to another Metro phone. Dialed *228. Used the automated service for a minute and then she was done. Super easy! Thank you again for this video! It was clear and to the point!
2021 March 31st, Just wanna come on this here and say THANK YOU very much! I was about to head to Metro to swap phones, but YOU helped me ALOT! haha Huge save! My phone is activated and ready to go! lol goodnight from Arizona.
had to swap phones today and the metro rep tried charging me the sim $20 swap fee and I responded that I was going to stop the transfer and hang up. they waved the fee.
@@asbelbls as a csr, it's all about the agent, the current instruction is that if you tried on any automatic methods, you can waive it, we have the instruction to try to collect fee anyway, it's mandatory but we can be cool with you having difficulties, anyway I hope you at least gave him a good survey
As of 2020 , it still works perfectly, after you type you eight digit code, they’ll transfer to a costumer service representative. It’s not gonna take you more than 5 minutes to get your phone activated for free!! Thank you !
Coachcondones they give you that code when you open a new account w them, but I’ve done it without that code and the only thing they ask you are the security questions. Hope that helps!
thanks. i switched from an lg v20 to a oneplus 7 pro.called 611. it started out with the automated service like in this video but was transferred to a rep anyways. she was helpful and waived the $15 fee. oneplus 7 pro was running within minutes on metro. entire process lasted 20 minutes
OmG thank you so much I followed you to the T & it worked like a charm yesterday I went to switch a phone and they charged me 18 dollars but when I got home the phones ringer was low, low light, etc so I got another phone I wasn't using to go and pay another $18 because my Grandma passed away and I have to go out of state to funeral and I need a reliable phone and I really can not afford a new phone right so thank you again ..you are a blessing I will like and subscribe Thanks again for saving me time and money
I've been with metro for 10 years now. I've never had a problem with anything, but that's because I've done everything online or over the phone. I don't go to the store for anything. They always charge you some stupid fee for something. It seems they've taken away the online chat on their website so I did my last device swap over the phone. Worked just fine. Just don't deal with these idiots at the store.
They were charging $15 online or not, but due to backlash they changed it back. www.androidcentral.com/metro-t-mobile-now-charging-15-every-time-you-switch-phones
It doesn't work anymore. On the myMetro app it says its free using the automated system, then after I call the number and go through the process it sends me to talk to some idiot that I can barely hear or understand and then they say its 15$ to switch. I just hung up the second I heard them say it will cost 15$ to switch. Thats annoying how they quietly went back to charging just to swap sim cards. Never had that problem with cricket
As of 3/18/2019, within the past 2 weeks I have switched my phone twice without charge. The first time i dialed *228 I was expecting the charge, but was never asked to pay one and I saw nothing on my invoice. The second time I called *228 and I asked the rep directly, "Is there a $15 charge to swap phones because that is what I am hearing?" She said no, but there was in the past, but right now there is not. So I swapped phones again, free of charge.
This definitely worked for me. I tried just transfering the sim card to my new s20 from the s9+ and it wasnt working. It kept saying it had no service. Did this for a whole day. I did what the video showed and it took me to talk to a customer service lady. They told me I had an issue with my imei so they told me to try again in 30 min. I did the same thing again what they video showed and this time it didnt take me to anyone. I just followed what the phone told me too and it worked. So now i have a new phone with service. Saved myself some money from going to the store. Thank you! Really recommend doing this! Now i can do this everytime i get a new phone without being charged. Btw, both phones were unlocked. I have metro pcs plan.
Thank I just did it today. Was simple & Save me $$$$$$. . keep up with the Good Work. Helping all around the world. With a the lesson u are teaching & helping other to learn Varied, thing. God Bless u
12/28 2019 still works did it earlier today and after I entered my code for my new phone they transferred me to a person didn't even mention a fee took 5 minutes
Did the same for me today. The automated system is broken or something. After doing all the steps correctly, They just send you to customer service and they don't even know why you're there till you tell them.
Got redirected to T-Mobile customer service rep that text me a code to verify me but still got the swap done. This helps a lot because all the MetroPCS stores in my area closed down.
In the end none of the free methods worked for me ( *228 or website) but I told the agent who took my call that I had tried both free methods and they waived the fee for me!!
If you have a Metro\tmobile service, you usually have to use a 8 digit security code when you log in to pay a bill or do anything on your account. That's the 8 digit number they are taking about.
Great video man, this actually worked for me. They tried charging my mom $20 for switching to a new phone in the store but I'm glad I could get it switched out for her by following these steps.
I need to swap from a broken metro by t-mobil phone to another metro by t- mobile phone. But I can't use my old phone to call those numbers or use automated system BC phone is basically destroyed. Customer service says they cannot swap it for me BC they HAVE to send code to my old phone in order to make the swap. Do i have any options or am I just plain screwed?
@@rosechery2130 unfortunately I never got the problem fixed. I have been having more and more issues with Metro by T-Mobile that have me wanting to change providers. I have been with Metro since 2015 and was always happy with them before. But I think I've had enough and I'm switching this month
The *228 option worked for me in August 2020. The only thing that I noticed different was that MetroPCS sent me a text code after I entered in my 8-digit pin number as an added layer of security. Thanks for the tip. Saved me a trip to a storefront and the $20.
Great video as always but sadly the automated method doesn't always work. I just tried to swap my Nokia 7.1 to my Umidigi One and it once again sent a rep who wanted to charge me the $15 fee. So I've decided to switch back to Boost since swapping phones with them is free and can be done online. But love your videos man.
Now is worst because they force you to talk to a representative so you have to pay $20 USD plus taxes!, this happened to me today 2/18/21 no matter what you do dialing *228, 611 or the 800 number and when you try online after typing the SIM card info you see a message like this: your SIM card is not compatible with this device, what a scam! I will look for a different provider for sure.
Thank you. My metro phone finaly cracked the screen after about 5yrs and I was not looking forward to them gouging me again to swap a sim card ( I thought that used to charge $30, not $15).
@@TheAngryUnboxingNerdMikeTapp they charged me 22 as well. i entered all the information i needed to swap and all the sudden they swapped me to a real person so i could tell them the same information and so they could charge me
nice to know, this can be an issue if you accidentally miss the numbers on the IMEI specially when you're in a hurry, your sim card will not work on any devices. Before, they have like 30 min grace period if you dont swap that time it will go back to your old phone.
Did this christmas day *228 is disabled. called 611 talked to Rep he wanted 20 bucks. then told me save the 20 and do it on the website. found you can only do it on the website if you previously registered phone. called 611 again. complained. 2nd guy waived the fee and processed it in 2 minutes. pulled sim out of old phone, put in new phone. turned on new phone and i had service
After this is done, Do I have to do it again if I wanted to keep switching phones back to back interchangeably? Or can I just switch the sim card and it will work automatically?
@@Too_much4u yes now you can do it but has to be a metropcs phone, if your phone is unlocked (bring your phone) they will charge you the $15 plus taxes, still very shady stuff.
@@xcesarbautistax from my experience MetroPCS workers or customer service have treated me with little help/like shit when iv brought my own unlocked T-Mobile phone >.> sometimes I hate em.
As of September 2020 nothing works. None of them. *228 is dead and 611 as well as phone number sends me to the app, it says follow steps on the screen and then thats it. Customer service which used to be free to do swap now charges $20 even tho the app says that only in the store u gonna be charged a fee. So far i am highly frustrated. Good video tho.
On cricket I got a cheap Alcatel tetra and just swapped out the original Alcatel sim card into the f1 play and didn't have to do anything . Cricket has better phone swapping policies.
Yea, as of May 14 2018. None of these methods works *228 gives me a "call cannot be completed" message, 611 sends me to the MetroPCS app. Gotta need to call Customer rep.
@@captxspauld3662 if your phone is unlocked then yes you can without calling them, it not then they ask for the sim number and IMEI number of the phone in order to swap or do it over the phone.
Seems worth a try. I use to swap my phone back and forth and for others all the t ok me until they restricted people from doing it online. I so am going to try this thanks.
Metro pcs should be charging customers $15 upgrade I think that's greedy of them doing that and charging device swap fees and charging customers to pay $3 to pay there bill
The should update there website so customers can do it themselves along with many other things that other carriers allow u to do.. like seriously its 2020, they should only charge the idiots that cant do anything themselves
I just tried to do it and it went to a rep, telling me i would have to pay $20 plus tax. But She told me I could do it through the website which I did , at first it was having issues , and told me to call a rep back, come to find out my pixel 4 xl didnt qualified for the insurance, so I cut it off . Now im back to my pixel for free.
Quick question pls I have been in metro for 2 year I don't really like the phone am using so I can just go to the store and ask for a new one and pay 15 dollar
EternalFlameGG no $15 is the upgrade charge and then its taxes and whatever the phone costs and if it’s an upgrade you have to pay that store you can’t waive it
And don't try to go into a store just to buy a sim card. they'll do everything in their power to sell you a phone with a plan, even if you already have a phone and all you need is the SIM + service. Even though I only paid $110 walking out the door with a new phone/service, I'm pretty sure I could have saved myself $40 by just buying the SIM and activating the phone I wanted to reactivate online or on someone else's phone.
Not only did it NOT work, the automated system hung up on me after telling me a CSR can't help and I need to go to the store. Well all the fn stores are CLOSED.
Go into the App and click on account icon on the bottom. Then click myMetro settings on the top. Switch off 'use My Metro'. This will stop the app from launching when dialing *611.
my question is does the phone you're switching to necessarily have to be powered on as I do not have a battery for that one but I am switching from like phone to like phone
![Seungmin "그렇게, 천천히, 우리(As we are)" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/kAzmhLHePqU/mqdefault.jpg)
How to change for FREE: All current Metro customers can now complete a device (IMEI) change free of charge by calling 611, *228 or 888-8metro8 and using our automated system."
@TechRight so if you wanna trade in your old phone to buy a new one
For instance i have the stylo 4 but i wanna buy the lg thin q+ do i have to pay full price for the new phone or what
Do both phones have to be unlocked in order to do this for free? In my case I would be switching phones but not carriers. My old phone is not unlocked but my new phone is... help plz
Hey man i call metro to switch but at the end the automatic system transfer my call with a representative , i only have 3 months with in , i qualify or no
I just got charged $15 and didn't know anything about this. I feel scammed. 😡 No text , no nothing.
I just call *228 and I got transferred to costumer service he didn't mention any charge I swapped 2 cell phones .but before I called *611 and after all information was provided he said there was a charge of 15 plus tax I just told him didn't have my Visa but goggled and found this video that helped me save $30 .
It's 2022. This still works. Thank you sooo much!! My new phone wouldn't work on Metro even though it was T-Mobile branded. T-Mobile kept giving me the run around about unlocking it. Works perfectly!
May 23, 2020 - This still works just the way it's described & shown, except, you get transferred to an agent who verifies your account pin code (again) and verifies the IMEI number (again) then sends you a text with a validation code. Then the agent 'waves' the $15 fee because "you are such a good customer" then tells you to power off the new phone and insert the SIM and make a test call. I think MetroPCS just wants the opportunity to have a live agent ask you if you are interested in some device protection insurance so you will have a chance to talk about it and ask questions. It's quick, FREE & WORKS!!! Thank you TechRight for the help!!!
I think it's a more robust check against fraud.
4.22.2020
Edited
I did *228 and I was switching from a Metro PCS phone a GSM unlocked phone. I had to use the automated service for a minute and then they transferred me to a person. It was super fast. Didn't have any issues. No fee.
2 hours later I did my sister's phone. She switched from a Metro phone to another Metro phone. Dialed *228. Used the automated service for a minute and then she was done. Super easy!
Thank you again for this video! It was clear and to the point!
Just tried doing this method in 2021. Still works!!!! Switched from my S10e to a Iphone 13.
good to know it works for iphones! finally upgrading my SE to a 13!
@@elizabethquintanilla5887 did it work for you? i’m doing the same with the same devices also was it free?
@@dagoatdavid7 yes! It was free!
2021 March 31st, Just wanna come on this here and say THANK YOU very much! I was about to head to Metro to swap phones, but YOU helped me ALOT! haha Huge save! My phone is activated and ready to go! lol goodnight from Arizona.
This method is working right now, I already switched two devices without even talk to to a representative.
Can you do this with an iPhone?
i always wonder about people that dislike easy to follow straight forward videos like this...
They just told me it costs $20. About 4 months ago it cost $5. Metro by T-Selfish.
Just say you tried to do it yourself but it didn't work and they will waive the fee
By process, when calling to csr you have to say during the call that you already tried, then they can waive it
It costed $15 not 5
had to swap phones today and the metro rep tried charging me the sim $20 swap fee and I responded that I was going to stop the transfer and hang up. they waved the fee.
@@asbelbls as a csr, it's all about the agent, the current instruction is that if you tried on any automatic methods, you can waive it, we have the instruction to try to collect fee anyway, it's mandatory but we can be cool with you having difficulties, anyway I hope you at least gave him a good survey
I tried doing it and an actual person answered me and i got anxiety and hung up
did you call 611 or *228?
*228
It didnt work
They said something was wrong with my phone
@@clamjuice2179 i tried it i got the robot lol. Did it connect you after it failed?
As of 2020 , it still works perfectly, after you type you eight digit code, they’ll transfer to a costumer service representative. It’s not gonna take you more than 5 minutes to get your phone activated for free!! Thank you !
@Bryan Ventura Eight digit code? Do they text you the code or are you suppose to have this code? Plz respond thx
Coachcondones they give you that code when you open a new account w them, but I’ve done it without that code and the only thing they ask you are the security questions. Hope that helps!
@@bryanventura826 i tried to activate it and the dude told me I had to pay 20$
@@reactking7093 that's cap (they're trynna steal lol), I activated one yesterday, I wasn't charged a penny.
@@bryanventura826 yeah I just called again and was able to activate for free. I knew something was off.
thanks. i switched from an lg v20 to a oneplus 7 pro.called 611. it started out with the automated service like in this video but was transferred to a rep anyways. she was helpful and waived the $15 fee. oneplus 7 pro was running within minutes on metro. entire process lasted 20 minutes
I always get the $15 fee waved
I just say im poor lol works like a charm.
There's not alot of videos that can save some money on yt but this is def one of them.. Thanks bro!
OmG thank you so much I followed you to the T & it worked like a charm yesterday I went to switch a phone and they charged me 18 dollars but when I got home the phones ringer was low, low light, etc so I got another phone I wasn't using to go and pay another $18 because my Grandma passed away and I have to go out of state to funeral and I need a reliable phone and I really can not afford a new phone right so thank you again ..you are a blessing I will like and subscribe Thanks again for saving me time and money
I've been with metro for 10 years now. I've never had a problem with anything, but that's because I've done everything online or over the phone. I don't go to the store for anything. They always charge you some stupid fee for something. It seems they've taken away the online chat on their website so I did my last device swap over the phone. Worked just fine.
Just don't deal with these idiots at the store.
Yudo NeidaNo p
@Mike Lient the metro pcs app has live chat
They were charging $15 online or not, but due to backlash they changed it back. www.androidcentral.com/metro-t-mobile-now-charging-15-every-time-you-switch-phones
They are terrible in the store
I agree...crazy I went in to pay my 60 dollar...they told me 65.. I ask why 5 dollar surcharge. Because your using our store. I was like holy crap 😫
Awesome! Saved me money! Was so easy and I didn't have to leave home! Thank you!
Can you do this with an iPhone?
Glad it helped!
It doesn't work anymore. On the myMetro app it says its free using the automated system, then after I call the number and go through the process it sends me to talk to some idiot that I can barely hear or understand and then they say its 15$ to switch. I just hung up the second I heard them say it will cost 15$ to switch. Thats annoying how they quietly went back to charging just to swap sim cards. Never had that problem with cricket
it works!! just dial 611 instead of *228
As of 3/18/2019, within the past 2 weeks I have switched my phone twice without charge. The first time i dialed *228 I was expecting the charge, but was never asked to pay one and I saw nothing on my invoice. The second time I called *228 and I asked the rep directly, "Is there a $15 charge to swap phones because that is what I am hearing?" She said no, but there was in the past, but right now there is not. So I swapped phones again, free of charge.
It sent to talk to a representative. Is that supposed to happen?
@@Bean1 yes
This definitely worked for me. I tried just transfering the sim card to my new s20 from the s9+ and it wasnt working. It kept saying it had no service. Did this for a whole day. I did what the video showed and it took me to talk to a customer service lady. They told me I had an issue with my imei so they told me to try again in 30 min. I did the same thing again what they video showed and this time it didnt take me to anyone. I just followed what the phone told me too and it worked. So now i have a new phone with service. Saved myself some money from going to the store. Thank you! Really recommend doing this! Now i can do this everytime i get a new phone without being charged. Btw, both phones were unlocked. I have metro pcs plan.
Nice!
Thank I just did it today. Was simple & Save me $$$$$$. . keep up with the Good Work. Helping all around the world. With a the lesson u are teaching & helping other to learn Varied, thing. God Bless u
God bless you sister of God. Greatly appreciate your comment.
12/28 2019 still works did it earlier today and after I entered my code for my new phone they transferred me to a person didn't even mention a fee took 5 minutes
Did the same for me today. The automated system is broken or something. After doing all the steps correctly, They just send you to customer service and they don't even know why you're there till you tell them.
Thank you so much, just used your advice and it worked. I set it up before the store was going to be open.
It worked perfectly! Thank you. I had to dial 611 instead of the *288 though.
Wait was it free or did u have to owe because am trying to do it to anther phone
Got redirected to T-Mobile customer service rep that text me a code to verify me but still got the swap done. This helps a lot because all the MetroPCS stores in my area closed down.
Was it FREE?
@@NeneBoo589 Free of charge. Good thing too because I heard the MetroPCS the next town over is charging people $45
awesome! i just now switched from a oneplus 7 pro to a galaxy s21 ultra with ease. thanks!
Thanks. In the past, switching phones 3 times in a one month period, I've had to spend $45 simply because I didn't know of this method.
I have a question when you did this did they charge you any money in your account or was it free?
In the end none of the free methods worked for me ( *228 or website) but I told the agent who took my call that I had tried both free methods and they waived the fee for me!!
Wait I'm confused as to what "8 digit" code there talking about
If you have a Metro\tmobile service, you usually have to use a 8 digit security code when you log in to pay a bill or do anything on your account. That's the 8 digit number they are taking about.
It does work and it is free..I just switched my phone 10 mins ago...Awesome!!!
So it works?
@@SweetHeart-oh5dr yes
Why is it say 8 digit security code? the one metro gave me consist of only 4 digits so I couldn't get to the next step
Thank you! I dialed 611 directions was easy
Great video man, this actually worked for me. They tried charging my mom $20 for switching to a new phone in the store but I'm glad I could get it switched out for her by following these steps.
Thank bro it's still works as of June 23 2019 just keep calling 611 it only takes 5 mins or less
2019?
@@GatoFrijolero thanks yeah 2019
Just used tonight for my husband's phone number from mine and it worked. Thank you.
It still works. Thank you! Just used again tonight.
I need to swap from a broken metro by t-mobil phone to another metro by t- mobile phone. But I can't use my old phone to call those numbers or use automated system BC phone is basically destroyed. Customer service says they cannot swap it for me BC they HAVE to send code to my old phone in order to make the swap. Do i have any options or am I just plain screwed?
Same problem
Hey I'm having the same issue now. How did you fix that problem? Besides going inside metro
@@rosechery2130 unfortunately I never got the problem fixed. I have been having more and more issues with Metro by T-Mobile that have me wanting to change providers. I have been with Metro since 2015 and was always happy with them before. But I think I've had enough and I'm switching this month
I'm having this same problem phone is broken and bitch wants to send a pin how the fuck am I gonna switch my phone if its broken
The *228 option worked for me in August 2020. The only thing that I noticed different was that MetroPCS sent me a text code after I entered in my 8-digit pin number as an added layer of security. Thanks for the tip. Saved me a trip to a storefront and the $20.
Great video as always but sadly the automated method doesn't always work. I just tried to swap my Nokia 7.1 to my Umidigi One and it once again sent a rep who wanted to charge me the $15 fee. So I've decided to switch back to Boost since swapping phones with them is free and can be done online. But love your videos man.
www.androidcentral.com/metro-t-mobile-now-charging-15-every-time-you-switch-phones
Now is worst because they force you to talk to a representative so you have to pay $20 USD plus taxes!, this happened to me today 2/18/21 no matter what you do dialing *228, 611 or the 800 number and when you try online after typing the SIM card info you see a message like this: your SIM card is not compatible with this device, what a scam! I will look for a different provider for sure.
Thank you. My metro phone finaly cracked the screen after about 5yrs and I was not looking forward to them gouging me again to swap a sim card ( I thought that used to charge $30, not $15).
Fuckers charged me 22 bucks then I found this lol
@@TheAngryUnboxingNerdMikeTapp they charged me 22 as well. i entered all the information i needed to swap and all the sudden they swapped me to a real person so i could tell them the same information and so they could charge me
@@Zaniacg EXACTLY
nice to know, this can be an issue if you accidentally miss the numbers on the IMEI specially when you're in a hurry, your sim card will not work on any devices. Before, they have like 30 min grace period if you dont swap that time it will go back to your old phone.
Which smartphone are you currently using now? I love the LG Stylo 4 and thats what I have.
I have the stylo 4. I used to have the stylo 2. the 4 freezes on me a lot when the 2 never did. im actually upgrading to the razer 2 right now
Stylo 5 is great except internal storage isn't expandable with sd
all you have to do is put the sim card in go to settings and click software update and it does it all for you in less then 3mins
What phone did you do it on
@@emilygonzalez1174 J3
Thanks for the information 👍
Did this christmas day *228 is disabled. called 611 talked to Rep he wanted 20 bucks. then told me save the 20 and do it on the website. found you can only do it on the website if you previously registered phone. called 611 again. complained. 2nd guy waived the fee and processed it in 2 minutes. pulled sim out of old phone, put in new phone. turned on new phone and i had service
After this is done, Do I have to do it again if I wanted to keep switching phones back to back interchangeably? Or can I just switch the sim card and it will work automatically?
This doesn’t work anymore as of July 2021 it keeps trying to send me to a assistant
The only video that helped me fix my cellphone… thank you soooo much!!!!
The automated system is no longer working you have to talk to an idiot and get charged the $15 dollar fee as today march 10 2019
Thanx I was about to do it ughhh
Same here. Man I hate metro customer service, you get some shady ass people.
stella marie nope
@@Too_much4u yes now you can do it but has to be a metropcs phone, if your phone is unlocked (bring your phone) they will charge you the $15 plus taxes, still very shady stuff.
@@xcesarbautistax from my experience MetroPCS workers or customer service have treated me with little help/like shit when iv brought my own unlocked T-Mobile phone >.> sometimes I hate em.
This is the only video that is legit and that i have seen that works
As of September 2020 nothing works. None of them. *228 is dead and 611 as well as phone number sends me to the app, it says follow steps on the screen and then thats it. Customer service which used to be free to do swap now charges $20 even tho the app says that only in the store u gonna be charged a fee. So far i am highly frustrated. Good video tho.
Thanks bro, worked like a charm!
Of course
On cricket I got a cheap Alcatel tetra and just swapped out the original Alcatel sim card into the f1 play and didn't have to do anything . Cricket has better phone swapping policies.
Thanks. I watched 2 other videos and they were not very helpful. This video is perfect. Got my phone activated in no time.
the *228 and the other numbers do not work in nyc any other numbers? thanks
Try using 611 from your Metro by T-Mobile phone.
@@willn6095 sorry that doesn't work either
Oh that’s sweet! I thought I would have to talk to a live agent!
When you did this did they charge you any money on your accounts or was it free?
Yea, as of May 14 2018. None of these methods works *228 gives me a "call cannot be completed" message, 611 sends me to the MetroPCS app. Gotta need to call Customer rep.
Oh I am already a subscriber..your the best
Worked for me at 11:30 PM. It was a real person but they ask the exact same questions as the automated system
I got real person and hung up bc he was talking too fast
100% best video on this hands down thank you for
Still works 2021! Thank you ma boi
Worked like a champ, thanks man
Thank you so much this just worked for me! But I had to call 611 instead of the other number I paid nothing to switch to another
Phone thanks 😊
For people that didn't know this,
This was an option for years, I think I had metro for like 6 years and switched phones like 20 times.
Does it still work tho?
@@captxspauld3662 yes it still works
@@RedStarPiru I Have a samsung if i get a iphone and do this it will still work right? sorry im new to all of this
@@captxspauld3662 if your phone is unlocked then yes you can without calling them, it not then they ask for the sim number and IMEI number of the phone in order to swap or do it over the phone.
ive never had to call to swap phones, i just put the sim in the new phone and go , but i just use tmobile prepaid or att , not a side company
You are amazing! It worked and didn't even take long (as of Jan. 31st 2021)
Seems worth a try. I use to swap my phone back and forth and for others all the t ok me until they restricted people from doing it online. I so am going to try this thanks.
Can you do a up to date video for this because i think things has changes on how you do it and I think old method is not working for some people
Does this work when switching from an android to an iPhone?
I just call in and have them do it, you just ask them to wave the fee as a courtesy and if you ask them politely they do it EVERY time
Used *228 on 2-28-20 and worked perfectly, didn't speak to a person, it was all automated.
Do they Ask for 8 digit code ?
Well does it
@@tufferyz_8723 yes, it does.
@@kalishajnz What is the 8 digit code is that like my security code?
@@illttylloona yes, it's your security code.
Where was this yesterday when i needed it.
I just tried it! It still works!
Tried it,and it transfered me to customer service who said it's now $20. Good news is they switched both phones sims for me,and waived the fees. 👍
How'd you get them to waive the fee?
@@jlelle6966 just point out that other companies waive theirs and BOOM!!
THEYLL WAIVE EM
Metro pcs should be charging customers $15 upgrade I think that's greedy of them doing that and charging device swap fees and charging customers to pay $3 to pay there bill
U said should be..hunh
The franchise is all they get from payment is the $3 that’s why there is a fee
The should update there website so customers can do it themselves along with many other things that other carriers allow u to do.. like seriously its 2020, they should only charge the idiots that cant do anything themselves
Guy they just told me is $23 for activate a new device more money sucks
I just tried to do it and it went to a rep, telling me i would have to pay $20 plus tax. But She told me I could do it through the website which I did , at first it was having issues , and told me to call a rep back, come to find out my pixel 4 xl didnt qualified
for the insurance, so I cut it off . Now im back to my pixel for free.
Still working. Very easy. You explained it perfectly. Thanks!
Thank you!! I never would have figured this out. The guy in the apple store said just swap the simm card out. Um, yeah...
Haha, glad I could help boss man! Have a great day!
Anyone else starting to not like the TV static thing? Great video doe tech right
Thanks for the info, was able to setup my dad's phone with your help
Thank you so much I recently upgraded 2 phone and had to pay $30! Now I know how to do it for free
Quick question pls I have been in metro for 2 year I don't really like the phone am using so I can just go to the store and ask for a new one and pay 15 dollar
EternalFlameGG no $15 is the upgrade charge and then its taxes and whatever the phone costs and if it’s an upgrade you have to pay that store you can’t waive it
@@Liz.p99 ok thanx
what if your old device is broke and wont turn on? is there another way?
You gotta find the imei number on it unless its that broke lol
@@Isismidastouch777 its destroyed lol
@@Crivas286 go to a metro store they should pull it up with your 8 digit code. Some it on the box of the phone
@@DefaultName-bm1rh they charge for that
GREAT JOB BUDDY ✌️
I tried this but after I entered the IMEI, the automated system was trying to connect me to a customer rep.
Same for me
Ronaldo Gomez same here
So they can charge that 15 dollar fee instead of free
Wtf 😳 this actually works. You Saved me 20bucks! Thank you 🙏
Which number did you call
@@valerieb8565 *228
Would this process work on a T-Mobile phone to metro?
I beleive so yes
And don't try to go into a store just to buy a sim card. they'll do everything in their power to sell you a phone with a plan, even if you already have a phone and all you need is the SIM + service. Even though I only paid $110 walking out the door with a new phone/service, I'm pretty sure I could have saved myself $40 by just buying the SIM and activating the phone I wanted to reactivate online or on someone else's phone.
Damn, I wish I knew this three days ago. 😃😃🤣🤣
Works in September 2020. Got sent to a representative that didn't even mention the fee.
Not only did it NOT work, the automated system hung up on me after telling me a CSR can't help and I need to go to the store. Well all the fn stores are CLOSED.
Did you purchase your phone from Amazon?
Yo bro it still works, ur the goat 🐐
Thank you for doing this video, this is super helpful!
Does this still work as of 2021?
Thank you thank you very much. Though at the end a real person from customer helped me complete the switch
Thank you I am go to have to do that once I get my style 4 in the mail
I call and they told me to go back to the store I bough it lol
That's awesome I want to get a different phone but I don't want to pay the activation fee on top of the fee for the phone and taxes
*228 works great!. Just say "Swap Phone" into the verbal command.
I dialed *611 and it just took me to the my metro app
Go into the App and click on account icon on the bottom. Then click myMetro settings on the top. Switch off 'use My Metro'. This will stop the app from launching when dialing *611.
@@DI-tj3lb when i call the number it takes me to customer service
my question is does the phone you're switching to necessarily have to be powered on as I do not have a battery for that one but I am switching from like phone to like phone
Is the process the same if you wanted to use a Verizon phone with metro pcs