This is an official unboxing video from the company; it is linked on their website. The video very clearly shows that this grinder comes with two bits (3/4" and 1"). However, the one I received this week does not contain both - it only contains the 1". I called customer service, and they refused to provide the missing bit. They simply said, "sorry, that video is a few years old." I'm sorry, but that's not good enough. The whole point of an unboxing video is to show your customers what they're getting. I haven't felt more ripped off in a long time. This is highly unethical business practice.
I am not getting water to slash on the grinder bit. When I grind there is no water just the dust from the glass being grinded what am I doing wrong with this assembly?
I have had a couple of problems with this grinder. One is that the bit is a sleeve that fits on top of the shaft and tightens on. The problem is the sleeve bit ring does not tighten on tight enough and as you grind the sleeve bit ring slides up and down, impossible to grind this way. Bad design flaw. 2ndly the table surface. The bit has too large a space between the shaft and the surface of that you rest the glass piece on. So for small pieces of glass they fall into the water. A real pain if you have small pieces.
HI Ray, Thank you for your comment. We do offer a Bit Guard for the 1" Bit as well as the 3/4" Bit to prevent smaller pieces from falling into the water basin. This item is available for purchase at our retailers. Please contact us should you have any further questions or need a list of retailers. Stay well.
Thanks for the presentation. This is going on my husband's gift list! 😊
- Many Blessings
Wonderful, it comes in a nice box.... Would have been much more helpful if the operation was demonstrated, comparing it to others on the market.....
Hello, I'm a stained glass artist located in Istanbul, Turkey. Would it be suitable for me to use in 220V AC and where can I purchased it?
This is an official unboxing video from the company; it is linked on their website. The video very clearly shows that this grinder comes with two bits (3/4" and 1"). However, the one I received this week does not contain both - it only contains the 1". I called customer service, and they refused to provide the missing bit. They simply said, "sorry, that video is a few years old." I'm sorry, but that's not good enough. The whole point of an unboxing video is to show your customers what they're getting. I haven't felt more ripped off in a long time. This is highly unethical business practice.
That's good to know. I specifically was watching this video to see exactly what comes in the box. The retailers are a bit too hand wavy.
Does it allow you to use the Grinders Mate with it.
Can this Grinder be used with Ceramic tiles?
I am not getting water to slash on the grinder bit. When I grind there is no water just the dust from the glass being grinded
what am I doing wrong with this assembly?
Motor shaft diameter 8mm??
I have had a couple of problems with this grinder. One is that the bit is a sleeve that fits on top of the shaft and tightens on. The problem is the sleeve bit ring does not tighten on tight enough and as you grind the sleeve bit ring slides up and down, impossible to grind this way. Bad design flaw.
2ndly the table surface. The bit has too large a space between the shaft and the surface of that you rest the glass piece on. So for small pieces of glass they fall into the water. A real pain if you have small pieces.
HI Ray, Thank you for your comment. We do offer a Bit Guard for the 1" Bit as well as the 3/4" Bit to prevent smaller pieces from falling into the water basin. This item is available for purchase at our retailers. Please contact us should you have any further questions or need a list of retailers. Stay well.
I also have the same problem with the bit sleeve moving up and down. Anyone know how I can correct it?