After watching some wordpress videos on YT, I accepted an offer to open a company's website. Boom, run into the same error! I was almost depressed! Thank you for this video, it saved my day and my job!!🎉
You...are...AMAZING!!! I was literally freaking out because my site wouldn't load - no idea how long it's been down - this worked like a charm! Thank you!
My plugins were fine, my theme was causing error. luckily you mentioned checking error code, (other tutorials didn't really show how to check there the problem is starting from) so error showed theme.. I exact changes to the theme folder and reinstalled theme. Thank you :) 🙏
Hope you found this tutorial helpful. Don't forget to check important links in description to learn how to create backup of website. Recommended Hosting - 1. Quality but a bit expensive - smarthelpguides.com/sg (go for annual plans for best discount) 2. Budget Hosting - smarthelpguides.com/budgetshared (go for annual plans for better discount) 3. If you don't like above plans -EasyWP - smarthelpguides.com/easywp (for non-techies)
Big LIKE, you explained how to resolve this issue in such a clear and simple way. THANK YOU! Just a quick one - the error in my case showed a specific line in a PHP document. I deleted this one line and website works again. Do I need to add back this line for some reason? 🤔 Thank you in advance!
I tried it and it didnt work on plugins. I did change the "Theme" folder to a different name since the last thing I tried before I locked it down was the theme. Thanks!!!
Mine problem was same as yours! Thanks for the tip! But after I got back into the Dashboard, I could not reinstall the Theme. How did you overcome that??
@@AlvinIMPossible Not sure if this helps after waiting for an answer. In Wordpress dashboard site, I clicked the theme that caused the error, deleted it, then reinstalled it. My site wasn’t broken anymore afterwards.
Great video man. But I have a different issue I think my error is because of wordpress update not plugin. How to undo wordpress update? I have no backup
What if I don't pay for c Panel? is there another way to reach those files? I'm pretty sure its just a plug-in that I installed. It literally just went to error after trying to install.
Hallo SHG, my website got broken (500 Internal Server Error) after installing the "Really Simple SSL" plugin. I have already desactivated and activated all my plugins straight from my SSH terminal since I do not have c-Pannel neither Wordpress admin access and still have no results. I also went to my "wp-config.php" file and activated the "define( 'WP_DEBUG', true );" and "define( 'WP_DEBUG_LOG', true );" command and still the URL does not show the specific error refreshing the URL neither generated the error.log file (or at least I can't find it at the wp-content folder or any other html). Do you think you could give me some advise. I would really apreciate very very much.
That's really strange. Please make sure you have a valid SSL and your site is accessible over https before activating that plugin. I will check if i can find more info about such issue.
That's right@@smarthelpguides, what would you think about deleting the .htaccess file and creating a new one? Aparently this could be the problem source (an .htaccess misconfiguration) nevertheless this file doesn´t seems to show any wird text inside. Any way, what would you think and I really apreciate very very much in advances due your atention and kindness (no other youtube expert has had towards my concern so really apreciate you)
In your first comment you metioned file name wrong. It's wp-content/debug.log not error.log so I hope u were not looking for wrong file. Before making any changes to htaccess please take a backup of its content or entire file like.htaccess.old.bk. Another thing I would suggest is increasing memory and try. define('WP_MEMORY_LIMIT', '256M'); If still log is not showing in wp-content folder. You can enable it on front end temporarily define('WP_DEBUG_DISPLAY', true); After fixing error disable debug options. Also check if u see a valid SSL here smartlinktools.com/tools/ssl-lookup
Hello good day... I have triedthis out but I think I have a different problem my site is still allowing me to login how ever whenever a user try to sign up it shows the critical error screen and that has now extended to the dokan pro plugin I recently installed please what do I do I tried the error log but it's not showing any plugin...
I do not know if this would work because I cannot access any of the plugins. What do I do? I have an e-commerce website but do not have complete control over it.
Sorry i couldn't understand what did you meant by not having full control. It's difficult to tell what could be the issue without complete information and access to the site. Like what events caused an error. You can try to fix it yourself as shown in the video or email me for paid support.
@@smarthelpguides My partner actuals helps me with it which is why I am meeting with them tomorrow and hopefully resolve the issue. Thank you for showing me how to fix the errors if you had it yourself. If that doesn't work I will ask them what can I do. If not I will refer back to this video.
Hi a very clear video, I fully understood your instructions, but I have 3 different error messages in my error log than in your video. Could you help please? Here they are -> [23-Jan-2021 00:42:34 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1654 but version 1650 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0 [29-Jan-2021 02:00:20 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1654 but version 1650 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0 [01-Mar-2021 02:19:35 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1654 but version 1650 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
Follow Same process, you can deactivate suspected plugins and try to see if that fixes the problem and then reactivate them later. Also always have backups before making any major changes.
Excellent video. However, after following everything I still have the issue with my website. Lastly , I ended deleting all my themes through file manager but the issue persit. Please advise or help if you have other methods.
Unfortunately there is no simple way as every site can have multiple different issues. Check log files that's the only solution and renaming theme or plugin only deactivates them not delete. You can again rename to their original name and activate from dashboard. If you have backup then please try that as well :)
i haVE A PROBLEM WHERE MY WEBSITE IS OPIENING CORRECTLY BUT WHEN I SUBMIT THE INFORMATION IN THE CONTACT FORMS IT DISPLAYS THE ERROR MESSAGE HOW CAN I SOLVE THIS PLEASE
Hello, I was working on the website of my client and I wanted to log in to WordPress today normally, but then the website was down and it always comes the error message "There was a critical error". I have already tried everything to get the website up and running again, but unfortunately nothing worked. I tried to deactivate the plugins and the themes with Filezilla, but nothing worked. What else can be done? Best regards from Germany Niklas
Hi Niklas, You should be able to find some clue about the error from logs. It could have happened if some core update failed in mid process or something like that. Unfortunately difficult to guess. You can try to restore from backup if possible. You can email me for paid service if nothing else is working.
many thanks brother, my site wasnt working after migration from pantheon, the error showed pantheon pluign, i renames the folder with old (which was outside plugin folder) and t worked , wala . :) thanks again,
![[FIXED] There has been a critical error on this website - Critical error on your website quick fix](http://i.ytimg.com/vi/Ibo8gmxMCzQ/mqdefault.jpg)
After watching some wordpress videos on YT, I accepted an offer to open a company's website. Boom, run into the same error! I was almost depressed! Thank you for this video, it saved my day and my job!!🎉
I may be good at tech, but not at building and managing websites. You just saved my entire business! Thank you SO much!
Great to hear!
I didn't even finish the video. I saw the plugin error, updated the plugin, and everything went well.
THANK YOU SO MUCH!!!
Thanks for the video. I panicked for a little bit when I got the error msg but thanks to your video, my site is back! Thank you again
You...are...AMAZING!!! I was literally freaking out because my site wouldn't load - no idea how long it's been down - this worked like a charm! Thank you!
Watched a number of movies for hours. But just 5min of yours saved me !! Great work
You helped me so much! I almost had a heart attack because I worked so hard on my website but then saw that error. It worked!! 5/5 stars.
Glad to help :)
just disabled the plugins. one by one. solved my problem. thanks a lot.
My plugins were fine, my theme was causing error. luckily you mentioned checking error code, (other tutorials didn't really show how to check there the problem is starting from) so error showed theme.. I exact changes to the theme folder and reinstalled theme. Thank you :) 🙏
Glad to hear that
THANK YOU. This was so straight forward and easy to follow. You are a life saver!
I want to tell you that this was very helpful AND I solved my critical error by following your directions. THANK YOU!
I am glad you found my video useful. Thank you for your feedback.
Thanks. Fixed my wordpress site following your clear instructions.
Thanks for the video, error logs is a great option, my site had both plugin and theme error! Fixed!
Hope you found this tutorial helpful. Don't forget to check important links in description to learn how to create backup of website.
Recommended Hosting -
1. Quality but a bit expensive - smarthelpguides.com/sg (go for annual plans for best discount)
2. Budget Hosting - smarthelpguides.com/budgetshared (go for annual plans for better discount)
3. If you don't like above plans -EasyWP - smarthelpguides.com/easywp (for non-techies)
You are my man, thank you very much I was so scare when I saw that message but your video was 100% helpfull
Glad to know it was helpful
Very helpful you're real master of wordpress unlimited love
YOU'RE A LIFE SAVERRRR!!!!😭😭😭
Glad to know this video helped you 😊
Finally, information that works. For once the steps shown are pefect. thank you
Very Nice and iam happy my problem is solved Thanks alot bro
Thank you for sharing your feedback 😊
God bless you brother.. you just saved me
really can't thank you enough
very helpful. Problematic plug-in now identified and removed. Thanks🙂
Glad to know it was helpful. Thank you for your feedback.
You got a new subscriber, thank you for teaching with ease.
Top Man!!! You're a genius 👏👏👏👏👏👏👏
How do you access the CPanel of the website?
great Video ...problem solved right away
Thank you very much, I searched a lot and only you could help me
Thank You! It worked for me, saved me a headache.
Big LIKE, you explained how to resolve this issue in such a clear and simple way. THANK YOU!
Just a quick one - the error in my case showed a specific line in a PHP document. I deleted this one line and website works again.
Do I need to add back this line for some reason? 🤔 Thank you in advance!
Please email me the line and in which file you deleted it from.
Glad to know you found the video information useful.
I tried it and it didnt work on plugins. I did change the "Theme" folder to a different name since the last thing I tried before I locked it down was the theme. Thanks!!!
Mine problem was same as yours! Thanks for the tip! But after I got back into the Dashboard, I could not reinstall the Theme. How did you overcome that??
@@AlvinIMPossible Not sure if this helps after waiting for an answer. In Wordpress dashboard site, I clicked the theme that caused the error, deleted it, then reinstalled it. My site wasn’t broken anymore afterwards.
am trying every thing i dont have a back up i used every trouble shoot option idk what to do none of them work can u please help me
Thanks man, terns out I didn’t even need that plugin
got it right away, just gotta check the error logs and it was a theme causing it
Great to know you were able to fix the issue
Very clear and very helpful. Thank you very much for resolving this problem!
This video really really helped me alot. JazakALLAH for sharing this.
This is super awesome! So easy and straight forward. You are life saver. Thanks so much.
Thank you!! This Helped a LOT!
Thank you, this video saved me a ton of frustration
I am not able to delete old named plugin from cpanel.
Powerful you saved my life😍
Great video man. But I have a different issue I think my error is because of wordpress update not plugin. How to undo wordpress update? I have no backup
It really helpful. Thank you and God bless you.
🙏 Pls can I get link to get company premium theme for website from you.
You just saved my life!! Thank you so much for your video.
Thank you I tried it and it worked 😅
Thank you so much. You explained it in a beautiful manner.
OMG you saved my project
Thank you so much! You have a new subscriber!
hello sir,
what happens in he case whereby the corrupt file is text/x-generic file, pls explain what can be done to correct it
Thanks, I found your video really helpful in resolving the problem.
Thank you for your feedback
Thank you for this!! You've helped me so much.
What if I don't pay for c Panel? is there another way to reach those files? I'm pretty sure its just a plug-in that I installed. It literally just went to error after trying to install.
thank you. you crushed it.
Front end website is working, backend login page comes up but we cannot browse dashboard
Hallo SHG, my website got broken (500 Internal Server Error) after installing the "Really Simple SSL" plugin. I have already desactivated and activated all my plugins straight from my SSH terminal since I do not have c-Pannel neither Wordpress admin access and still have no results.
I also went to my "wp-config.php" file and activated the "define( 'WP_DEBUG', true );" and
"define( 'WP_DEBUG_LOG', true );" command and still the URL does not show the specific error refreshing the URL neither generated the error.log file (or at least I can't find it at the wp-content folder or any other html).
Do you think you could give me some advise. I would really apreciate very very much.
That's really strange. Please make sure you have a valid SSL and your site is accessible over https before activating that plugin. I will check if i can find more info about such issue.
That's right@@smarthelpguides, what would you think about deleting the .htaccess file and creating a new one? Aparently this could be the problem source (an .htaccess misconfiguration) nevertheless this file doesn´t seems to show any wird text inside. Any way, what would you think and I really apreciate very very much in advances due your atention and kindness (no other youtube expert has had towards my concern so really apreciate you)
In your first comment you metioned file name wrong. It's wp-content/debug.log not error.log so I hope u were not looking for wrong file.
Before making any changes to htaccess please take a backup of its content or entire file like.htaccess.old.bk.
Another thing I would suggest is increasing memory and try. define('WP_MEMORY_LIMIT', '256M');
If still log is not showing in wp-content folder. You can enable it on front end temporarily define('WP_DEBUG_DISPLAY', true);
After fixing error disable debug options.
Also check if u see a valid SSL here smartlinktools.com/tools/ssl-lookup
@@smarthelpguides Man you are wonderfull, really really helpfull and thankfull, you are great, thank you, let me tray 🙏
Hello good day... I have triedthis out but I think I have a different problem my site is still allowing me to login how ever whenever a user try to sign up it shows the critical error screen and that has now extended to the dokan pro plugin I recently installed please what do I do I tried the error log but it's not showing any plugin...
It works and really helpful
that was really helpful man, it worked for me
.
Glad it worked for you :)
It means a lot bro. Saved my heaeache
Problem solved. Great Video.
Spot-on information. Thanks a mil.
I do not know if this would work because I cannot access any of the plugins. What do I do? I have an e-commerce website but do not have complete control over it.
Sorry i couldn't understand what did you meant by not having full control. It's difficult to tell what could be the issue without complete information and access to the site. Like what events caused an error. You can try to fix it yourself as shown in the video or email me for paid support.
@@smarthelpguides My partner actuals helps me with it which is why I am meeting with them tomorrow and hopefully resolve the issue. Thank you for showing me how to fix the errors if you had it yourself. If that doesn't work I will ask them what can I do. If not I will refer back to this video.
Thank you vvvvvvery much you saved my life.
I really appreciate thanks.
Thank you for your feedback. Glad to help :)
Hi a very clear video, I fully understood your instructions, but I have 3 different error messages in my error log than in your video. Could you help please? Here they are ->
[23-Jan-2021 00:42:34 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1654 but version 1650 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
[29-Jan-2021 02:00:20 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1654 but version 1650 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
[01-Mar-2021 02:19:35 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1654 but version 1650 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
did you installed any image optimization or general optimization plugin?
Sir is Vista Pancel & C panel same thing? I can not log in to my website after updating the plugin. ? plz guide I am anxious now
They are both different control panels.
@@smarthelpguides how can I rename through vista panel plz guide
Google vista panel file manager
Thanks a lot, brother!
my problem only 1page.. other page can open...can you help me?? plss
Legend, thanks!
Hi, what if the error is theme related, and not plugin related
Follow Same process, you can deactivate suspected plugins and try to see if that fixes the problem and then reactivate them later. Also always have backups before making any major changes.
Thank you soooooooo much! Worked for me!
Excellent video. However, after following everything I still have the issue with my website. Lastly , I ended deleting all my themes through file manager but the issue persit. Please advise or help if you have other methods.
Unfortunately there is no simple way as every site can have multiple different issues. Check log files that's the only solution and renaming theme or plugin only deactivates them not delete. You can again rename to their original name and activate from dashboard. If you have backup then please try that as well :)
Thank you for your quick reply. I'll have to find other solution.@@smarthelpguides
Super helpful. Thank you
Thank you! great job
thank you god bless you
thank you so much, it worked!
i haVE A PROBLEM WHERE MY WEBSITE IS OPIENING CORRECTLY BUT WHEN I SUBMIT THE INFORMATION IN THE CONTACT FORMS IT DISPLAYS THE ERROR MESSAGE HOW CAN I SOLVE THIS PLEASE
Check if the form plugin is updated. Else try reinstalling it.
Can this issue be resolved without host access?
ahh! thank you so much. this was so helpful
PLEASE HELP ME!!
I tried for both plugins and themes but the error is repeating 😭.
Please give a solution.🙏
Check if you have backups. Try to find cause of error, else you will have to disable things which you suspect could be causing issues.
Thank you so much!! This did the trick :)
Glad to help :)
How do I get to the Cpanel from the error page? is it a web address?
Usually you can access it like this cpanel.yoursite.com or site.com:2083
But it could be different depending on your hosting company
What if you do not have CPanel?????
I applied the same strategies you advised, but still same critical error.
Not opening my website.
Trying to find what is causing the issue is what I have tried to show. Also see if your hosting provider can help.
Dope! Thanks brother
it works. thanks
Very useful video.
You saved me! Thank you so much.
Thanks, problem solved!
:) Glad to know it was helpful.
thank you very much u saved my life
wow this worked thanks mate
it works. thank you
I am trying to access a website that isn't mine. I am getting this error. Is this something I can fix or do I have to wait for them to fix it?
You will have to wait for them to fix it.
@@smarthelpguides Thank you, it is fixed now. They fixed it somehow
Hello,
I was working on the website of my client and I wanted to log in to WordPress today normally, but then the website was down and it always comes the error message "There was a critical error". I have already tried everything to get the website up and running again, but unfortunately nothing worked. I tried to deactivate the plugins and the themes with Filezilla, but nothing worked.
What else can be done?
Best regards from Germany
Niklas
Hi Niklas,
You should be able to find some clue about the error from logs.
It could have happened if some core update failed in mid process or something like that.
Unfortunately difficult to guess. You can try to restore from backup if possible.
You can email me for paid service if nothing else is working.
@@smarthelpguides Thanks for your message!
How can I contact you?
Email me your site and other details admin @ smarthelpguides.com include as much details possible with screenshots
THANK U
Thanks for relieving
Hi, unable to resolve critical error on my wordpress website. Can you help me?
Email me your site and detailed error report with screenshots. I will take a look
@@smarthelpguides hi, plz share your mail id.
smarthelpguides.com/contact/
What is the solution for Free Domain Users Website ?
thanks sir this really help me
Thank you so much because i got really scared 😱
Glad to help
many thanks brother, my site wasnt working after migration from pantheon, the error showed pantheon pluign, i renames the folder with old (which was outside plugin folder) and t worked , wala . :) thanks again,
Thank you❤
Thank you so much!