Grand Park Royal Cancun Hotel - Suite Walkthrough and Review (Not Recommended)

WARNING! I checked out of this hotel after an hour. It just didn’t have the quality I was expecting. Fridge didn’t work, most restaurants were closed (those that were open weren’t good), saw insects inside the room, safe was broken, no staff/butler ever welcomed us (there was no service to be found whatsoever), beach was too rough, etc. Maybe during peak season it is better, but I’ll be avoiding Cancun and heading 30min south to the Riviera Maya in the future. NOT RECOMMENDED!
TheSweetSuites hotel review and walkthrough of the Grand Park Royal Cancun in Cancun Mexico on 07/04/2023.

[@catherine4159]

I am sad to hear you didn't enjoy it. I was looking at this resort and room online. It looked lovely. Will have to read some more. Thank you for the update in how you found it. You are right perhaps in off season there is not as much care. Which is sad

[@thesweetsuites]

Thanks for the comment! I do suspect the time of year made a huge impact on the experience (which perhaps is to be expected). With the riviera maya hotels so close by (30-45min from Cancun), I think what I found the most jarring (in retrospect) is how different the overall experience was. Price was NOT a significant enough difference (relatively) but the level of quality and service discrepancy were massive. I don’t envision staying in Cancun again when much better options are such a short taxi ride away.

[@shoofitalje755]

Why not reccomended? You didn’t state your reason

[@thesweetsuites]

I had left it in the description of this video - are you able to access? The TLDR is that the service was non existent, most of the resort was closed, and there were issues I noticed in the room shortly after filming this video. When compared with my other stays in the area (15min+ south of the hotel zone in Cancun into the riviera maya), I was deeply disappointed. So I checked out in 60 min and went to the semi-nearby nizuc.

[@pabloareas2258]

Is better than India that’s for sure! Guessing by your looks is where you are from

[@juanperez-um6wn]

debiste grabar lo que no te gusto, por que lo que muestras en el video todo es excelente

[@thesweetsuites]

I did not begin to notice all of the bad things until after I did the video. Then I checked out shortly after and went to a different hotel. I commented what I didn’t like into the video description though!

[@sarahruiz1215]

Good to know. Thank you! ​@@thesweetsuites