CELPIP Exam Writing Practice | Easy?
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- Опубликовано: 28 сен 2024
- Do you want some CELPIP Exam writing practice? Watch this lesson!
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Hi
Ur lessons are very beneficial. I scored 10 in writing section in my exam last week.Thank alot
Dear Sir or Madam,
My name is Mary Ann Ong, And I am writing you this email for the reason that last October 23 I was visited in your restaurant and had a tremendous experienced.
I bought 2 hamburgers and while eating it I smell something bad. As I look and check it I saw a dead rat in it. It was so disgusting and I am about to blow my stomach as I swallowed some of it.
I hurriedly go and look for your staff as you were not there at the moment to talk to. But unfortunately, the crew that talk to me was very arrogant and accusing me that I was the one who put the mouse in it. I really feel sorry about this situation that instead of doing some actions about this they just left me like that without any words at all.
Actually this is not the first time that I visited your place to have hamburgers. And I know that your restaurant has a very good reputation and I don’t want to ruin it for complaining somewhere. The food was disgusting and that I could get sick or poisoned me. And your staff had a very bad attitude and was so arrogant. But then, I am still considering that you will do something about this. I want a full refund on my purchased and I also want a discount in my next visit.
I am looking forward for your immediate response.
Sincerely,
Mary Ann Ong
Hey Mark,
Thank you for everything bro I got L7 W7 R9 S7, honestly, I don't know how this happens :D
I thought my reading is bad but I got 9,
Anyway, it was a really nice journey around your materials I will give another try after the new year still looking for 9.9.10.10
regards from the other side of the planet.
Ibrahim
Wow, great job! 😃😃That's awesome!
Hello, What have you been after 5 years? Are you a successful Canadian citizen?
Thank you . I have learn a lot from your lessons .
Nothing that I wouldn't know. Hoping for further connections in this matter. Thanking in advance.
When in need the adrenaline often kicks in to help us find the right expressions. 👍🏻
Wow a great teacher with a amazing technic of teaching. you're just awesome thank you so much for your efforts you're doing for us. I appreciate it. and so happy now I can write email.
You are one of the best teacher with great technique to teach
Thanks so much! 😎
Thank you so much Mark for gathering Celpip material together it is very easy to study, thannnnnk you, You are Amazing
You're very welcome! 😃
Hey mark…
Kindly start your every class with a sound u used usually that is….
Oooooooo. Its really a energetic sound to start a study class. Love this bro..
Infact great job mark
Mark, your videos are terrific, really helpful and explanatory. Writing in English is one of my strengths :) Do you know if I will get negative marks if I go over 200 words (the limit for this test)?
Thanks so much! 😃 I don't think you'll lose marks, but I'm not sure. It's probably better to have 150 words of good writing than 300 words of average writing. Haha
Hi, Mark, I joined to your channel few weeks ago. I have been watching your videos for two weeks. I'm going face the CELPIP test soon. You are doing a great work. You explain simply in a way that we can understand and learn very important tricks to get high score for each section. Thank you very much and wish you happiness.
Hi Suneetha! Thanks for joining my channel! 😃Thanks for the wishes! Good luck on the test! 😃
Hello... thank you very much because it help me to pass my celpip exam. I watched your videos for more than a month and its help me a lot. Thank you and God bless!
Could you make a video on types of email which would come in this exam?
Thank you for all the other videos. They have been a great help :)
Have you used my CELPIP Writing book?
Thanks for the video Mark, this is very helpful. However, I noticed you typed "January 25" not "January 25th" and "p.m" instead of "p.m.". Are all of the typing style acceptable?
You're welcome! Thanks for pointing out my mistakes! 😅 Honestly, I don't know how they mark the exam, but if they deduct points for those things, then most native English speakers would fail the test. Haha
Hi sir
Thankyou for the all celpip videos
But one thing is
When ever your Showing on board on that time starting words are not be displayed thats the we are not getting sentence properly so please show full board whatever written on board
I am extremely sorry For any rong comit
Thank you
You're welcome! 😃
Really? I can see all the words. Which device are you watching the videos on?
Ur explanations are very interesting
Thank you for the information , I absolutely love you for it 😍😇
Love your teaching ❤
Really helpfull video
U are really my favorite teacher
😃😃
Hi, I just want to know if complaint letter are always use in celpip writing test?
Hi 😃No, the email could be on any topic.
Dear Mark,
I want to purchase your CELPIP books. I tried in your website, but I am not able see option purchase as soft copy. Please update how to purchase your speaking and writing book as soft copy.
My books are just PDF files that you download directly from the website. If you have problems, just send me an email! madenglishtv@gmail.com
Dear Sir,
I am writing this letter to express my dissatisfaction with an unsatisfactory incident happened at your famous restaurant. It was late in the evening on Saturday, when I thought of grabbing a hamburger for dine in. Though the service was quick, but I found a dead mouse inside the burger and was extremely disappointed.
Being a regular customer, I was disgusted and straight away complained to the cashier. Firstly, the cashier asked me to wait for 10 mins as he was busy serving other customers. After that while discussing about the problem, he never bothered to listen and instead accused me of putting a dead mouse inside the burger so that I could get a free food. It was disheartening to be blamed by a cashier and not only he denied refund, but also refused to repeat my order.
You are one of the most trusted restaurants in our area for 20 years and usually your service is impeccable. Before posting my concern on social media, I thought of reaching out to you, and I highly suggest you give me the refund and train your staff to treat the customers fairly. Moreover, being a loyal customer, I would be expecting some kind of a gift card for my future visits.
I hope you consider this situation as your utmost priority and respond to me immediately.
Regards,
name
Should you put Dear Sir or Madam or can you make up a name and use that instead.
I believe an update may be necessary for this video.
I used your videos to assist me with my exam and it was very helpful.
I was able to score an 8, but for my profession I require a 9.
English was never my strongest subject in school, but as a native, I am frustrated by the levels.
Hey Mark,
Wanna ask one thing.. In formal and informal emails, do we have to write 'Regards' only? Or we can write yours faithfully/sincerely too. ?
Is there any difference b/w ielts letter writing and celpip email writing?
Hi! 😃There is no difference between IELTS and CELPIP writing.
Sincerely and Yours faithfully are very formal. Personally, I never use them, but you can use them in formal letters.
Hi Mark, thanks for the video! should our letter for task 1 be in a formal format?
It depends. If you're writing to family or friends, it should be casual. If it's for work or something else, then formal.
But the format should basically be formal. Don't write like this...
hi mary, i want to visit you this weekend. when should we meet?
Thank you
Hi, can I write the test in full capital letters please let me know thank you.
You are perfect I wish you were California to teach us 😊
I wish I was in California to teach you too! Can I live at your house? 🤗
Mad English TV 😁😁
Hi, Sir how we can purchase these tests?i tried but purchasing is failed ...
thank you
You're welcome! 😃
Hello, in my last exam I had my paragraphs with a space and a tab, would that cost me points?
I don't think you will lose any points! 😃
@@MadEnglishTV hello can you please evaluate my email
Hiii, with that sample answer what score I can expect? 9/10/11/12????
Brilliant
Dear Sir or Madam,
I am writing to you to express a concern regarding a situation happened in the restaurant.
Well, yesterday as usual weekend days I and my children went to the restaurant after watching a movie at the cinema next door, we ordered our favorite burgers and fries and we started eating, suddenly Mea my young daughter said papa there is something in my sandwich.
I opened the sandwich myself and we found a mouse inside !!!
Sadly, I could not find the restaurant manager. in the end, I reached the cashier guy I showed him everything but he didn't believe me and he started abusing us that I put that mouse myself in the sandwich. as evidence, I've taken some photos for the sandwich showing that died mouse was cooked and a part of the burger slice.
I would like to receive compensation for that incident and the harm of my young daughter feelings, otherwise, I am willing to file a legal case against your restaurant and I will post the photos on all the social media channels. kindly find the attached photos for more information.
I am looking to hear from you.
regards,
Mark
Great job! 😃😃
Hello, I thought its a bit like blackmailing :D
Dear Sir/ Madam,
I am writing this email to express my dissatisfaction with a bad experience that happened at your restaurant.
Yesterday, I went to "Salou" with my friend for lunch. After a half hour of waiting, we were seated. We ordered your new hamburgers with french fries. It took a long time to get our order.
I opened my sandwich to add some ketchup, then I saw a small dead mouse between the burger and the bread, that let me through up, then I called the waiter to explain what is this and how this happens.
When I complained about the dead mouse in the burger, the waiter refuse to accept that they did a huge mistake, not only this but also accused me of putting it myself, what a big shame for the restaurant.
I am sorry to say I will not return to your restaurant again and I will not give it another try. I want a full refund of the amount I paid that day. Hope you understand.
Looking forward to your response.
Regards,
Amani
Great job! 😃
Dear Sir,
I am writing you to express my dissatisfaction with the experience I had at your restaurant. On June 15th, I went to your restaurant for lunch.
I arrived at 1:00 p.m. and waited for my turn. Finally, the cashier took my order and told me to wait for a few minutes. I sat down and began talking to the person sitting across about the hamburger that I had ordered. It was at least 20 minutes when the cashier called me to pick up my order. I took the order to my table and suddenly noticed a tail coming out of the hamburger.
I was startled and immediately took the order to the cashier and told him about the dead mouse inside the burger. Without taking a look, the cashier became furious and began accusing me of putting the mouse in the burger. I asked about talking to the manager, but the cashier outrageously denied your presence.
I left the restaurant extremely disappointed. I know the restaurant has a good reputation. I suggest you look into the matter and think about changing your staff. I would like a full refund of the meal I had.
I look forward to your response.
Regards,
Jas
Dear sir/madam,
I am writing this letter because of my embarrassment and dissatisfaction that I experienced in your fast food chain last 2 days ago.
I went there in your placed to ate for my lunched and I didn't expect the situation it would happened. I always there to ate because I really like your food and the services you offered but during that time that I came in it was my unlucky day it's a disaster day.
Around 12:30 in the afternoon when I enter in your fast food , there's a lot of people because of lunched break time and I full in lined for almost an hour to ordered my food. When the timed that I ordered your crew is so mad at me the tone of his voiced is so rude. I picked to ordered a combo hamburger with fries and drinks. Then after I ordered I found my seat and they served my food in the table where I am setting down.When the time I started to bite my food the person besides me he noticed that my hamburger was a dead mouse inside. My hungriness suddenly disappeared I drink my soda and right away I stand up and I went to the counter and I asked nicely the cashier why your burger that you served to me is liked that. I showed them the food with a hairy dead mouse spread. He responded that I am the one to put that mouse inside. I think it's not a nice attitude that he is accusing me, so many people who witness the incident and they also embarrassed to your employee. one thing is that I am so hungry why I should put that inside. I'm not insane to do that harsh act.
I hope you understand my situation and pleased do some steps. Can you please make a full refund for the money that I payed. One more thing I can advised pleased tell your employee that they make organized and treated so nicely their costumer and ans. them in a well mannered behavior. Hopefully you can add some crew member services during the peak hour period.
Hopefully next time when I visit in your place it will won't happen again the same scenario and also I expect that there is an improvement in your services.
Regards,
Gin
please correct my work.
thanks
Great job! 😃
* paid
* In Canada, "soda" is called "pop". Haha
Hi Mark ! Does your writing book on the website includes only 20 questions and answers ? I am planning to buy writing and speaking books. Can you please help ?
Hi! 😃😃
Writing book (20 tasks = 10 writing exams)
Speaking book (104 tasks = 13 speaking exams)
@@MadEnglishTV Thanks. Will surely buy it on this 15th, after I get my salary. Between, thanks for your reply and sincerely interactive videos.
Dear Sir or Madam,
I am writing you to regarding the incident I had in your restaurant. It happened two days ago when I had a dinner with my family.
For one thing, I ordered a hamburger and it was served with a dead mouse in it. When I tried to get my first bite, I smelled something odd about the hamburger so I opened the top bun to see what was wrong. That was the time when I found the dead mouse. I could not believe the cook could miss something like that until it was delivered to us.
For another thing, when I furiously complained about it to the cashier, she denied it was the restaurant fault and accused me instead. This is something unbelievable. I saw the dead mouse with a same burnt mark as the patty which mean it was the cook fault. I debated with the cashier for about fifteen minutes and she would not apologize.
I was so disappointed with the experience so I expect the restaurant to give me a full refund and a proper compensation. I also expect the cashier to apologize to me personally.
I look forward to your response.
Regards,
Kris
Wow, great writing! 😃
Thanks!
Hello sir
I am 32 years old.please tell me can i apply for this test.
Yes, everyone can take this test.
Hello Mark, i did an ilets exam & my scores were 6 in reading & 5.5 in rest of bands, & im thinking to go for CELPIP, but i need to achieve 9 in all CELPIP bands for immigration purpose
do u think its easy to accomplish this ?
same sad story :(
I'm not sure. Some people say that the CELPIP is easier. I think it's possible to get a 9 if you study hard.
was great!
Dear X,
I have visited your restaurant last Friday with my family and unfortunately did not have a great experience which forced me to write this email.
While ordering the food, we made it clear to the waiter regarding the allergic condition of my father and asked about the contents of different foods. We realized that the waiter was not sure about the contents and had to get this information from the kitchen, which left us waiting for 10/15 minutes more. Once we were done with our starters, we again had to wait before being served with the main dishes and to our surprise we found those extremely cold. Moreover the condition of your washroom was also unhygienic during that time.
I understand that Friday nights can be crazy sometimes and would like to suggest you to have more waiters available which would reduce the serving time. Also I believe you should start educating your waiters more about the food you serve which would definitely reduce the risk for allergic people. You could also assign one of the waiters to keep an eye on the washroom (rotate this duty if you must) to keep it hygienic all the time!
I hope you would take these suggestions into consideration to ensure better experience for the customer.
Regards
Y
I need to improve my writing and speaking. My score was 12-12-8-7 (R-L-W-S). I am going to follow you tutorials and check the materials available on your website! cheers....
Also I think, my sample is for the one you are explaining, not the HW! But would love to get your feedback anyway...
Great job! 😃😃
I think you'll get a great score for this answer! 😃😃
Your first sentence should be in the simple past tense. (I visited your restaurant...)
@@MadEnglishTV Thank you I will start practicing more and look at different contents of yours, both here and your website.
Dear Sir or Madam,
I am writing you to express my dissatisfaction over the bad experience I had at your restaurant. The diner is very popular in town so me and my friends went there last Friday to check why people kept coming back.
Firstly, I was really excited to take my first bite of the hamburger however, it felt like I was chewing minute bones that I thought was part of the recipe. After some time, I smelled fresh blood so I thoroughly checked the patty and found a small rat in it.
I felt ill knowing I have eaten the mouse's head so I immediately complained but, the situation was aggravated by the staff who put the blame on me saying that it was part of our scheme to destroy their reputation. I asked for a manager but no one was available so we left without a resolution.
Unfortunately, I will not go back to the restaurant again and I will not recommend it to others. May this incident be a lesson for you to train your staff about good customer service and to improve the diner's sanitation.
I am looking forward to your response.
Regards,
Angelica
-Much love from the Philippines! ❤️Thanks for your lessons!
Wow, awesome writing! Your vocabulary is really advanced! 🤗🤗
Hi mark! Is there a deduction if we go over 200 words?
I want to ask if you're also checking essays?
Thanks! I want to hear your feedback as I need to get CLB 9.
I don't think they will deduct any marks if you go slightly over the limit. But I can't remember exactly. I would say try to aim for 200.
Alright! Thankyou :)
Kabayan san ka nakabili ng books nya? Magtatake dn ksi ako .
Dear Sir,
It is with deep regret that I write to you to inform about my terrible experience at Burger King by the Wellington Street recently. My friends and I visited it on the eve of my friend's birthday.
We ordered hamburgers and sat in the vacant chairs. I was eager to have the burger since I always liked the Burger King's hamburger. I took the first bite and felt that the burger tasted different than usual. So, I just checked the burger and was shocked to see a dead mouse instead of the patty. I immediately went to the counter and explained the situation to the cashier.
He reluctantly listened to me and accused me of putting the dead mouse beneath the burger and rubbed it off it as a cheap trick for a free burger. That statement just annoyed me. Without much fuss, I returned from the restaurant, very much agitated.
I always enjoyed visiting burger king but this incident changed everything.I am not expecting a refund or a discount on my next visit, but a genuine apology from the cashier so that I keep enjoying the hamburgers at Burger King.
I am awaiting your response.
Regards,
Ravi
Great job! 😃😃
What about using ''Hello Manager:'' instead of ''Dear Sir or Madam,''?
I think that would be fine! 😃😃
Dear Sir/Madam,
I am writing you to express my dissatisfaction about my previous visit to your restaurant. I came to CELPIP Hamburger on Wednesday, Aug 5 at 3 PM with my daughters.
I ordered 2 special cheeseburgers with fries and soda. However, when my order came to our table, it was a super shock moment for me and my daughters. She found a dead mouse in it! How could a famous restaurant like yours had a dead mouse in the food? Then, I made a complaint to your cashier named A, but she refused to help me because the dead mouse was not in there when she brought the food from the kitchen. On top of that, she was blaming me that I was the one who put it in my own food.
This whole experience was really terrible, especially for my daughter because it has impacted her psychology. I was trying to find the restaurant manager but he/she was not there. I would like a full refund of my meal and a written statement regarding a dead mouse in my food immediately.
I look forward to your response.
Regards,
Dear Sir,
I am writing this letter to express my dissatisfaction with an unsatisfactory incident happened at your famous restaurant. It was late in the evening on Saturday, when I thought of grabbing a hamburger for dine in. Though the service was quick, but I found a dead mouse inside the burger and was extremely disappointed.
Being a regular customer, I was disgusted and straight away complained to the cashier. Firstly, the cashier asked me to wait for 10 mins as he was busy serving other customers. After that while discussing about the problem, he never bothered to listen and instead accused me of putting a dead mouse inside the burger so that I could get a free food. It was disheartening to be blamed by a cashier and not only he denied refund, but also refused to repeat my order.
You are one of the most trusted restaurants in our area for 20 years and usually your service is impeccable. Before posting my concern on social media, I thought of reaching out to you as you are the one who could solve this problem, so I strongly suggest you give me the refund and train your staff to treat the customers fairly. Moreover, being a loyal customer, I would be expecting some kind of a gift card for my future visits.
I hope you consider this situation as your utmost priority and respond to me immediately.
Regards,
xyz
Dear sir or madam
I am writing this mail to inform you about the terrible experience I had at your restaurant on my last visit. On March 15, I went there with one of my friends to enjoy my interval at work.
We arrived at 1520 and ordered for 2 Hamburgers and beer. We received the ordered food after 30 minutes. When I opened my hamburger, to add some mayonnaise, I found small dead mice inside. I felt so bad as I am one of the frequent customers at your restaurant. My friend has also witnessed this incident. I called the person who served the dish, but he did not give me any response regarding it and told not to overreact. I went to the cashier as you were not present at the store.
It was also disturbing and equally surprising that the cashier accused me of placing the mice inside the burger even before listening to my complaint. I felt as embarrassed as I was insulted in front of the other visitors of the restaurant. As my friend recorded the event on his phone camera I have evidence regarding this incident. I would like to remember you that a person like me, who daily visit your store, would not try to humiliate you by doing such thing.
I would like to have a written and verbal apology from your staff, otherwise, I may have to take this issue to the competent authority with all evidence I have. I would also recommend you to have a deep analysis on this issue as it may affect your company’s reputation.
I look forward hearing back from you
Regards
Prasanth
Wow, great writing! 😃
* mouse (not mice)
He went way over 200 word limit.
thank you for correcting me.
Dear Sir,
I am writing this email on the service and food I had in your restaurant.
On 7th March, me and my friends came to your restaurant and waited for the server about 20 minutes. After sometime someone gave us the menu, we ordered 4 hamburger to the server. He bought us after half and hour which was too late. Although the food was late and also we noticed a dead mouse in the hamburger.
We complained it to the cashier, however we was telling we put the dead mouse in the burger which was extremely disappointed us. The service and also the food is not good, and we went out with bad mood.
We know the restaurant has good feedback from long back, hope this situation will not be faced by any other. We need refund of the food which we had and also the discount when we revisit the restaurant.
Waiting for your response.
Best Regards,
Teja.
I tried writing H.W. kindly review.
Dear Sir or Madam,
I am writing this letter to lodge a complaint about your restaurant food quality. I took my mother at your restaurant on 25th January at 7 PM.
We ordered two hamburgers, after 20 minutes food got served. It is unfortunate, we saw a dead mouse inside one of the burger. Further, I took the food to cashier and I briefed about the food serviced to me.
However, cashier not shown his interest by listen what customer complaint and suddenly, he accuses me putting dead mouse in the hamburger. The response from cashier was ridiculous and this is way customers are treated in your restaurant? I hope food safety and hygiene are been maintained at your restaurant.
We left the restaurant extremely disappointed in the experience. I know that your restaurant has a good reputation and I would request to you to investigate, how dead mouse come at food. Meanwhile, you should provide training your cashier and entire team on the customer service.
I look forward your response.
Regards
John Rogers.
Dear Store Manager,
I am writing to complained about what happen last night between your Cashier. He accuses me for putting dead mouse in my ordered Hamburger.
I went in your restaurant and ordered a hamburger. Unfortunately, the hamburger had a dead mouse. Then I immediately complained and ask your cashier to replaced my order. And she refused to replaced it, instead she accuses me of putting a dead mouse in it. In my part, why I will put that dead mouse in my own food? Is I’m out of my mind to do that? So I left in your restaurant that I am so angry with what happened.
I want to call your attention to what happened last night for you to check your quality control or kitchen area and to do some pesticide to enhance your food processing and food quality.
Looking forward to your response to this matter.
Regards,
Rachel
Great job! 😃😃
Hi Mark, it's my answer acceptable? 😁
Thanks for the breakdown of tackling this question. Appreciated!!
If you don't mind, I would like some feedback on the written answer below.
Dear Sir or Madam,
I am writing this email to express my dissatisfaction with the experience I had at your restaurant. Yesterday, May 24th, I visited your restaurant along with three of my friends. It was the birthday of one of them and we decided to treat ourselves to dinner at your restaurant.
We arrived at the location around 7:35 p.m and noticed there was only one seat available. We did not want to order take-out so we decided to wait outside for additional free seats. After 20 minutes, a family vacated their seats and we went in and took the seats. We ordered some hamburgers for the four of us along with fries and drinks (combos). It took another 25 minutes to receive the orders due to delays. The cashier had inadvertently left out our orders as she busied herself with a customer's complain.
On receiving our orders, we said a few jokes and made a song quietly for the celebrant. The celebration had just begun, we thought. I unwrapped my hamburger and I noticed a dark spot just above the cheese. I then separated it and found a dead mouse laying in the hamburger. It was a very devastating experience. Our cheerful birthday jokes quickly went on to become morbid.
I approached the cashier to explain my discovery hoping for some apologies and replacement. Instead, she disregarded my complain and accused me of planting the dead mouse in the hamburger just to make them (the workers) look bad. She did state that she won't be having any such mischief. I felt embarrassed. I tried to press a bit further to get her attention but she seems convinced that I planted the dead mouse and wouldn't even check with the back staff to notify them of the appalling situation.
We left the restaurant feeling a mix of disappointment and embarrassment. We had hoped for a fun evening at the restaurant we had high regard for and love to visit. I would like a full refund of my (one) hamburger, a discount on the next visit, and importantly, an apology from the restaurant.
I look forward to hearing back from you.
Regards,
Hersen
Wow, great job! 😃You're gonna get a super high score!
Dear Sir or Madam,
I am writing to express my dissatisfaction with the experience I had at your restaurant. Last week, I took my daughter to your restaurant for her birthday.
We arrived there at 7:00 p.m. and we were so happy because we thought we would have a great time at your restaurant. We ordered hamburgers and orange juice to celebrate my daughter's birthday. When my daughter wanted to eat her sandwich, she suddenly screamed because she saw a small dead mouse in her food! It was a really terrible situation. I have heard a lot about your restaurant's reputation for high quality food, and this was unexpected and unbelievable. I called the cashier immediately and showed him the dead mouse, but unfortunately, he refused our complaint and told me that our restaurant is not responsible for this matter. Surprisingly, he accused us of putting it in there. I really do not know why I would do something like that in my daughter's birthday and ruin her happiness.
I have a request, and I hope that you will accept it. I would like a full refund of the meal that we had, and I will never return to your restaurant.
I look forward to your response.
Regards,
Shimmer
Oh my Gad. I will not be eating humburger😁
sorry on January 25th
Cesare your loyal follower
Dear Sir or Madam,
This email is in regard to the service I had received at your restaurant. On 25th June, I took all my friends to your restaurant for my birthday.
We arrived at your restaurant at 7.00 pm and everyone admired the ambience in the restaurant. I was about to take a bite from the meal I ordered but suddenly I felt the irregular shape of the burger caused by the presence of mouse. Everyone in the restaurant were shocked and left restaurant immediately because of this carelessness in the cooking department.
Another thing which is even more unappealing is when the cashier accused us of putting the mouse in the meal. This was really frustrating for everyone and we had pay for the food and mistake we never committed.
We left the restaurant extremely unsatisfied this time. I know your restaurant has a good reputation and I want to give another chance. I would like you to take the right action on the cashier who argued with us. I would also like to get the full refund of the meal we had that day.
I look forward to your response.
Thanks & Regards
Abhijith
😃😃
Hlo sir can we use rough pencil and paper in this exam
My homework~~~~
Hi Sir or Madam,
I am writing you to express my dissatisfaction with the experience I had at your restaurant. I ordered a hamburger last Saturday because my friend Tom recommended your restaurant several times.
I came to your restaurant at 7:00pm and I ordered the Angus hamburger that the server and my friend both recommended it. I was excited about that. When the burger served, I bit a big one and I felt something wrong immediately. The beef meat was different than any beef I had in my life. It’s really dry and. I was not sure there’s something in the meat, and I kept trying it. And when I opened the bread on top of the meat, I found a part of a dead mouse in my burger. It’s the most disgusting thing I have ever met. I was running to the washroom to vomit even basically I haven’t eaten lots of food. I talked to the cashier, but she thought I was putting it in the burger. And you are not there.
To be honest, I don't want to take any risk to try your burger anymore. I just want a written apology for my body and financial loss.
Sincerely,
XXX
Great job! 😃😃
I'd like to tell you really story :
Dear, president of cafe the "Ave Maria",
On 20th of January we went at the cafe on Sunday at 2p.m. We ordered a halibut with the vegetables etc. After a while a waitress brought us something. On the plate was a carp. For our question:"Wow that's no the halibut! 😊". The waitress was gone to a kitchen, when returned she said:"It's the halibut".
We thought, the situation was going to be interesting😞. Mmm...😟 we said again:"Why you don't be agree?!". She called a cook. Came up to us a confident woman and said:"It's a halibut, that was changed for special author's preparation". That was the highest degree of arrogance! That was equally to said to black is the white!!
We answered:"OK! How do you think, if we'll give its for inspection😊?!". She:"That's you rights" and was gone. Unfair and rude!
The inspection was confirmed our suspicious, although won't need for it. A meeting of old friends was spoiled. My friend lost the time, while the fish was given to analysis. Now I am writing this email, its waste of time too.
A week after the incident the money was returned. But a main question is - how don't let those actions again. The case must be considered in the team. We hope, this message have contributed to the improvement of the service in your field.
We are sure of the success of your team.
With friendly intentions
Nora, Alima.
Mark, tell me, pls, again. What's CELPIP? This exam need to who want to emigrated, isn't it?
Great job Nora! 😃 The CELPIP exam is a Canadian exam for people who want to get Canadian residency or citizenship.
Thank you Mark!
Dear Sir,
I am writing this email to show sever dissatisfaction and to complain about hygiene conditions of your restaurant and staff behavior to customers.
As xyz branch of your restaurant in near to my office, during my lunch time I went to restaurant to take any snake because that day I was so busy.
When I reached to restaurant that time on counter there was no one to take order from me. After long wait someone take my order. I order one large size chicken cheese burger along with drink. When I saw from counter inside the kitchen that there was lot of garbage, which was not removed. After 10 minutes I received my burger and drink then I rushed towards any table. I just open my burger to put sauce suddenly I became shocked. There was I small long tailed dead mouse inside my burger. I had never seen this type of scene in any restaurant before in my life.
After that I showed this burger along with dead animal to cashier and then by his words I got another shock because he told me that this mouse I putted in the burger just to complain. Then I did not stay one minute in restaurant.
As your restaurant in famous in our city due to that I don’t want to leave you, I want to give second chance so as for compensation, next month I will celebrate my birthday party with 10 family members and friends. For this party you should provide me free food for 10 persons.
I look forward to your response.
With regards,
Touqeer Ahamd
Any snake? Do you mean "snack"? 😃
ha ha... thanks for correction. really this is my weak point. I also noticed in my writings that such stupid mistakes. you are right this is snack...
After celpip own web page you are our best teacher, you are the one who make things easy for us for celpip preparation.
Thanks! 😃
Dear Sir,
I am writing this email to express my dissatisfaction over an experience that happened at your restaurant.
On January 25th, I went to ‘The Street Junction’ along with my friend for lunch. After a twenty minutes wait, we were seated. We were quick to order hamburgers with fries. It took a whopping thirty minutes to serve our order.
When I took my first bite on the hamburger, I felt something of unusual texture in my mouth. Immediately pulling it out of my mouth, I was taken aback to see a small dead mouse beneath the burger patty. I spotted our waiter at a distance and summoned him.
When I complained about the dead mouse in the burger, not only did he refuse to accept their fault, but also accused me of putting it myself, to badmouth the restaurant. It only resulted in some more chaos, and it was not long before I left the restaurant after paying the check, upset about the incident.
I know your restaurant is reputed and I would like to give it another chance. I want a full refund of the amount I paid that day, as well as a discount on my next visit. Hope you consider.
Looking forward to your response.
Regards,
Sia
Wow, your English seems really advanced! So many great words! Whopping...badmouth...spotted...😃😃
Why you want to visit the restaurant who accused you and ate a rat 🐀 burger 🍔😂
I DISAGREEEEE
you gotta be honest to your students, Mark!
Dear Manager of Restaurant,
I am writing you this email to demonstrate my dissatisfaction with the experience I had at your restaurant. On June 20th I went there with my boyfriend to celebrate our first anniversary, because we both are hamburger fans.
We arrived in the evening and we ordered our favorite double meat hamburger as we usually do. Surprisingly, my hamburger came with, believe it or not, a dead mouse in it. Honestly, I have never seen something so disgusting like that. Right away I spoke to the cashier, and I even showed him the dead mouse in my hamburger. However, your employee accused me of putting that dead animal in it. I was completely shocked after that. One more time, I explained that to the cashier, but he insisted that I did that t my own food. He was rude and at one point he raised his voice to me. My boyfriend also could not believe on that situation. So we decided to write you this note.
Honestly, I am still shocked and disappointed to the horrible experience that we had at your restaurant. I know that the restaurant has good reputation, so I expect have a full refund of the money I have spent. Also, that you provide an inspection at your restaurant to prevent mouses to appear in my hamburger again.
I look forward to hear back from you.
Best regards,
Sharon
Wow, awesome writing! You will score very high on the test! Don't worry about it. 😃😃
That's good to know! Thank you! :)
Dear Sir or Madam,
I am writing to express my dissatisfaction with the service and food I got at your restaurant. On the 17th of May, I decided to have my lunch at your restaurant during my break.
I arrived at your restaurant at around noon and ordered a hamburger. It took about 30 minutes before the hamburger was served. Immediately after I received my order, I discovered that there was a dead mouse in-between the burger. I was devasted and immediately called the attention of the cashier to it.
The cashier not only dismissed my complaint but also insisted that I kept the dead mouse in my meal. I was flabbergasted at the outburst of the cashier and inquired for an immediate refund and permission to speak with the person in charge. I left the restaurant unsatisfied.
I know your restaurant is known to be the best in serving hamburgers and that is the reason why I am writing this email, for a proper orientation to be given to your employees to avoid such an approach I experienced and for a discount on my next order when I go there.
I look forward to your response.
Best Regards,
Aderonke.
Dear Store Manager,
I am writing this email to complain about the food quality and service at your burger café. Yesterday I went to the café with my friend in evening. I ordered chicken burger like every time.
When I received my burger then I found something not right with the size of burger. Usually burger is of medium size but this time it was looking pretty much like a jumbo burger. Since I didn’t order jumbo burger thus I opened the burger and found a dead mouse beneath the chicken patty.
I got scared by this sight and immediately reported this thing to the cashier. I was expecting that cashier will replace my burger immediately and take strict action against the cook. But instead in return he put a false allegation on me, saying that I put that mouse in the burger.
I got extremely shocked by the cashier’s response and his behavior. I request you to take a strict action against him and also investigate how that dead mouse landed inside my burger. I would like a full refund for the money I spent on my meal.
I look forward to your response.
Great job! 😃😃
Dear manager of a restaurant,
I am writing to point out the incident and my dissatisfaction that happened with the worker at your restaurant.
Last Saturday I and my friend visit your place to celebrate my friend promotion party. Your restaurant was terribly busy, therefore we had to wait for 15 minutes to sit. Then we ordered three hamburgers with chicken fries. Also, we noticed tour workers are busier on the phone then greeting the customer.
Before we started ate then cashier bring our bill. Suddenly, I found a dead mouse in my hamburger and I scared. I complained and ask for a refund. However, he said I did everything, and he looks ready to eat us. we were upset. Then we come to know you were not there and we left.
Finally, I want my money back and inspect all your food. Also, inform the food and quality service of your restaurant.
Hopefully, you take some action and look forward to your response.
Your regard
Captain,
Dear restaurant manager,
I am writing this email to complain about a terrible experience I had at your restaurant. On the 25 of August, I came to the restaurant to have lunch with my friend.
After looking at the menu, I ordered hamburger. I had to wait 30 minutes before my order was served. Just before I took the first bite, I discovered a dead mouse in my plate, I was so frightened because I never had that kind of experience in my life. I called for the cashier so he could see for himself but he instead accused me of putting the dead mouse in my plate. They experience was terrible.
I always had high regards for your restaurant until that day. I have decided never to come there again unless your cashier sends me an email apologizing for the way he treated me. Also, I demand to be refunded the complete amount of money for my meal.
I look forward to your response
Regards,
Asi
Dear sir or Madam,
I am writing you to express my dissatisfaction with the experience I had at your restaurant. On January 25, I went to your restaurant and ordered a hamburger.
I was happy when I got the hamburger for I like the hamburger in your restaurant. However, I saw something weird in the hamburger. It was a small grey stuff. Finally, I realized that it was a dead mouse! It was so disgusting that I almost threw that hamburger away. Other people among me were shocked. They could not believe what they saw.
I brought that hamburger to the cashier and asked for refund. However, the cashier was very rude to me. He said, "It has never happened before. You must put that mouse in it to cheat us. Bring that mouse and get out of our restaurant!" I was very angry at that moment but I could not find you, for people told me that you were on vacation.
I left the restaurant extremely disappointed in the experience. I got the numbers of several eyewitnesses and they can prove that my word is true. I love this restaurant and I used to have my lunch there, so I would like to give it another chance. I would like a full refund of the hamburger and discount on the next visit.
I look forward to your response.
Regards,
Luke
(232 words)
Great job! 😃I liked your comment about the eyewitnesses! 👍
Dear Restaurant Manager,
I am writing to you in order to complain about the negative and unhealthy experience we had at your restaurant on 1st July 2019 ( Wednesday ). After hearing a lot of refreshing things about your restaurant , me and my friend decided to pay you a visit.The reservation was under the name of Kunal Verma.
We had heard so much about the hamburger being delicious that we zeroed in to order the same , however after my initial bite i realized that there is something fishy about the patty and to my surprise there was a dead mouse lying inside. As you were not available at the point we presented our case to the cashier but she rather being apologetic told us that it was all planned by us in order to put the restaurant's reputation at stake.
I would request you to look into the same and improve your restaurant's sanitation procedures to improve the satisfaction levels and create a "WOW" on every customer's face.
To resolve the issue i demand a full refund of my dinner bill , else i would not be left with any other option but to put it on social media.
I Look forward for your positive reply.
Regards
Kunal Verma
Dear Mr.Tim,
I am writing this letter to express my dissatisfaction with respect to the food ordered &services received in your restaurant.
On January 20th, Myself and my family was at your restaurant and ordered hamburger. After 30 minutes wait, the hamburger was served to us. However, we felt awful after seeing a dead mouse inside one of the hamburger. In addition to that there was some stench emanating from the food.
My child started to feel vomiting after seeing the dead mouse inside the food. When we went to cashier to complain about the same, he was very arrogant in his behavior. Also, he accused me of putting a dead mouse inside the hamburger and started to shout at me. It was so embarrassing, and I felt very disappointed with the way he treated customers.
I know your restaurant has some good reputation in this area, hence I would like to provide you a second chance . I would like a refund for the food we had and apologies from your cashier.
I hope you will look in to the issue as soon as possible and looking forward to your response on the same.
Thanks,
XXX
Great job! 😃😃
Dear Si/Madam,
I am writing you to explain my complaint and to find a solution for the bad experience I had at your restaurant. Last Friday I came with my friend to have our lunch at your restaurant.
After we ordered our two combo meals and started to eat, I noticed the presence of unusual taste. When I investigated the meat, I found dead mouse! I called the waiter to tell him, but I am really shocked of what he said. He denied the presence of such thing and accused me of putting it in the sandwich! Not only he didn’t apologize for this terrible mistake but also, he tried to push the problem away from their side by accusing me!
I left the restaurant with my friend, who was extremely upset, after paying the full amounts for both meals. I know that you have a good reputation and I would like to give you a second chance. I would like to have the full amount back for both meals and take an extra meal for free as an apology from your side for the poor customer service.
Looking forward to hear from you
Regards,
Dalia
Great job! 😃😃
@@MadEnglishTV what is the approximate level of this kind of writing out of 12 in celpip? It would be great help to know what to read and practice and what to not.
Dear Sir or Madam,
I am writing this email to share my concern about my experience when I last visited your restaurant. I brought my wife to celebrate our 5th wedding anniversary.
On 26th of August to be precise, my wife and I visited your restaurant and we ordered 2 pieces of large hamburgers, to my greatest surprise I saw a dead mouse inside my hamburger that I have eaten half way already, due to this, I instantly started having stomach ache.
Also, I was very disappointed with the service I received from the cashier, as I immediately went to him to complain about the dead mouse I found in my food, he, in a rude manner accused me of putting the dead mouse in my burger. This kind of service is totally not acceptable.
I visited your restaurant because of its good reputable, I still believe your high hospitality standards, therefore, I demand a full refund of my money, as well as, a meal discount on my next visit.
I look forward to hearing from you soon.
Regards.
Nonso.
Great job! 😃
Awesome! Good luck! 😃
Good effort brother...
Can you please review the below:
To,
The Manager,
The Luxury Dine.
Hello Sir/Madam,
My Name is Karan, I am writing to express my dissatisfaction about the dinner in your restaurant two days ago.
I have read and heard great reviews about your restaurant on various websites and also from many friends. However, our experience at your restaurant has been quite opposite.
My husband and me being lovers of Indian food , have ordered the best signature dish of the restaurant only to find out how bad it was.
The dish was very bland and also smelled stale. The complementary dessert was so watery like it was not given time to set.
We were very disappointed with the dinner and it ruined our anniversary celebration.
We took up the issue with the supervisor and the chef but we were completely ignored and not treated with dignity.
Rather apologize, I request you to refund the entire bill amount of the dinner for this bad service. Also, please do take care of the food and management, so that you do not loose potential customers with this kind of behavior and food.
PS: Attached the copy of the bill for reference.
Regards,
Karan.
Great! 😃😃
Thank you. @@MadEnglishTV
Dear manager,
I am writing you to express my dissatisfaction with the experience I had in your restaurant.
Last Friday, I took my girlfriend to your restaurant to celebrate her birthday. The restaurant was busy; we had to wait for 30 minutes to sit down. The waiter came, led to our seats and brought our drinks: 2 pops. However, he took 25 minutes to bring our hamburgers.
When I bit my hamburger and looked at my girlfriend's, I noticed a tail in her sandwich and asked her to stop eating it immediately; I took her plate and showed her sandwich to the restaurant cashier with a dead mouse in it.
He told me he did not know where it came from and insinuated that I would have put it in the sandwich in order to not pay for my order. His attitude was disrespectful, and at that point I tried to contact the manager, but he smiled and informed me you would not work at the restaurant last week because you had plenty of meetings to participate.
Moreover, I had to pay not only for my order, but also for my girlfriend's, which we could not barely bite them. To that end, we would like a full refund after this unpleasant inconvenience.
I look forward to your response.
Regards,
Rodrigo
Awesome job!! 😃😃
Dear Sir or Madam,
I am writing this email to complain about your restaurant and the service. On July 25th me and my family came to your restaurant for dinner and had some awkward situations.
We ordered Hamburger and some kids meals. First of all, we received our orders very lately and on top of it there is one dead mouse on our Hamburger. In order to complain about the dish to your server. He blamed me, saying I put the dead mouse on my meal to make some chaos in the restaurant. I had a very embarrassing situation in your restaurant in front of my kids and the public people.
There is no way that I put a dead mouse on my dishes. I didn’t get the proper response from your server and he was very rude in his reply. I wanted to escalate the situation right away and look for you but you were not there to attend to my problem.
Hope you take care and teach your employees how to talk to a customer in this kind of situation. If this continues, I may escalate this matter to the public forum.
I am looking forward to your response.
Thanks
Tamil
Dear Restaurant Manager,
I am writing you this email to express my dissatisfaction, recently I had in your restaurant.
I visited your restaurant on September 03rd with my family. I ordered ham burgers but when the order arrived, found a dead mouse in one of the burger. I looked for the manger to complain about this but unfortunately no one was there and I went to the cashier. I explained the problem to him and asked what is the resolution now.
The cashier was surprisingly started shouting and accuses me that I have put the dead mouse in ham burger. He also asked me to make the full payment on foods immediately, I paid in full. I was really very disappointed with cashier's behavior and the worst situation. Since your restaurant is reputed in town, I didn't call the police, kept calm and left the restaurant immediately.
I want full refund of my payment on foods and get a good discount on my next visit Also, I would like you take proper action on your cashier for misbehaving with customer.
Look forward for your response,
Regards,
Deo.
Great job! 😃😃
Dear restaurant manager
I am writing to you to explain my concern about the accident which has been happened in your restaurant on 21 July.
I went to your restaurant on 21 July and ordered a hamburger. After some minutes my hamburger was ready but, at the first, I found the bad smell from the meal and then, unfortunately, I saw the died mouse in it.
Consequently, I complain to the cashier but he accused me of putting it in there. I attempted to recourse the manager but he/she was not present.
So I send this email to you to complain about your cashier activity and the quality of food.
I give you another chance to compensate for your behaviour and improve restaurant health. I have decided to come to your restaurant tomorrow and if I would see a shortage in health, then, I complain to the relative officer of the government.
Regard
Reza
Dear manager,
I am writing you this e-mail to complain about my horrible experience in a restaurant you manage.
Today at midday, around 1pm I ordered a hamburger to take out for my lunch. I did not have a lot of time that is why just grab the hamburger and come back to my office.
Could you imagine my face when I noticed the dead mouth in hamburger? Dead mouse! When I came back to the restaurant, cashier acceses me. He told I put that mouse in a hamburger.
I really like your restaurant. It was my regular place for lunch and business meetings. I want to give the restaurant one more chance. That is why I would like a full refund of my lunch meal I had and a discount on my next visit.
I look forward to your response.
Regards,
Uli
Great job! 😃😃
P
Dear Sir or Madam,
I am writing this to make a formal complaint with the experience that I had at your restaurant. I was at your restaurant with my boyfriend last Thursday evening, August 9, 2018.
I ordered the double cheese burger, which is one of the top menus, and found that there was a dead mouse in it. I never expected that in the food and really worried the kitchen condition.
As soon as I saw that, I complained to the cashier, however, he accused me of putting it in there in purpose. His attitude was not professional and could not be accepted at all. By that time, the manager was nowhere in sight. The service was the worst that I have ever experienced at your restaurant since I have been a regular customer for ten years.
I hope that you will look into this matter and train your staff properly to have the appreciate behaviour befitting the occasion and also would like to ask a full refund of my meal.
I look forward to hearing back from you soon.
Sincerely,
Jihoon Kim
Great job! 😃😃
Dear manager.
I am writing you to express my bad experienced that happened in your restaurant.
On april 20 at around 3:00 o’clock in the afternoon I visited in your restaurant with my friends because I knew that your restaurant the hamburger is the very famous and huge restaurant along the city proper. But I am very disappointed when your server brought a hamburger on my table and when I saw that their is a big dead mouse on my hamburger and really through up that time but I control my self because their is a lot of people eating around that time so I try to explained what happend to your cashier but she did not listen to me she insist me that I am the one who put the dead mouse on my hamburger that they serve me. However I try to calm down that time because I am a professional person.So I left your restaurant with my friend with a very sad day for the first time I had experienced in my life.
I accept your apology but I am very upset to your cashiers because she is very rude to me..But I would like a full amount that I spend or you can give me a discount in my next visit.
Regards,
Mary
Thanks mark for helping me to improve my english language
Great job Mary! 😃😃
Dear Sir.
I am writing to you to express my dissatisfaction with the food and service I received at your restaurant.
On Wednesday last week I came to your restaurant to buy some food. There were a few people in the restaurant. However, It took me fourthly minutes to place my order because some of your employees were busy chatting and playing with their cell phones.
I ordered a crispy chicken hamburger and orange juice. I had to wait for an additional ten minutes to be served. The hamburger looked trouble. It was dry and when I looked closely I saw a died mouse. I complained about this to the cashier. She told me that your restaurant has never had such a complaint before. She accused me of putting the mouse there.
I was very embarrassed about this. I am therefore requesting for a refund.
Looking forward to hear from you soon.
Sincere,
John
Correction on the died its dead mouse please and thank Mark
Great job! 😃😃
Any advice on what I should improve on Mark?
Cause and going to face the beast celpip very soon
Try connecting your short sentences with a conjunction to make a long sentence.
This is my answer no fixing or editing
Dear Sir/Madam,
I am writing this email to you today to express my horrific experience i had at your restaurant last weekend.
My mother and I went to your restaurant on the August 10. we had a very good first impression for your restaurant. Everything was nice and elegant. However, after ordered the hamburger for myself, I realized there was a dead mice in my burger hiding between the buns.
So I went to correct the situation with one of the waiter. To my surprise, he responded to me that I was the one who put the dead mice there in the first place. I was speechless at that point since I had never seen this response ever in my life. Also the waiter made me so uncomfortable that I had to request to see the manager. After went to the back kitchen, he was not able to find you since you was not there.
Anyway, I hope that you could resolve this situation for me by give me the full refund of that dinner and it would be nice if you can add some discount on my next visit.
I am looking forward to your answer soon,
Best Regard,
Michael.
-202 words-
Great job! 😃😃
Dear Sir/Madam,
I am writing this email to express my dissatisfaction I had at your restaurant. This is to inform you that on 25th of this month, I had visited your restaurant and ordered a hamburger. To my surprise, I found a dead mouse in it. When I went to the cashier and complained the same, he accused me of putting the dead mouse in it. He was even very rude. I was looking for you to solve the problem, but unfortunately you were absent on that day. I know that your restaurant has a good reputation. That’s why I want it give it a chance, but I want you to look into this matter and take stringent action on that cashier. I also want you to refund the full amount of that hamburger and want a discount my next visit.
Regards,
Rajendra
Dear Manager,
I am writing you to express a very disappointing experience I had at your restaurant.
Last Monday, I went to your restaurant with my family.
I was so shocked that day because the hamburger I ordered had a dead mouse. I complained about it but the cashier told me I did.
Your restaurant was my family's favorite but we were so disappointed.
I want a full refund the meal my family had that day, as well as compensation for the shock and terrible costumer service.
I look forward your response.
Please evaluate :) :)
Dear YYY,
I am writing this to you express my dissatisfaction and how offended I feel during my recent to your restaurant. The quality of food and attitude of restaurant staff was completely unacceptable.
On January 26th, I arrived at your restaurant along with my friend and wait to be seated after a long wait of half an hour someone came and greet us and took us to our table. As we were very hungry so we ordered something that wouldn’t take much time to cook. We ordered hamburgers with lemonade and it took almost 25 minutes to get our order served.
When I saw the hamburgers, I look something unusual. I spotted a small dead mouse between patty and tomato. I immediately called the waiter and complained about the incident. Instead of helping me out, he refused to accept the fault. He alleged me that I intentionally put the mouse in the hamburgers. I was looking for you in restaurant but unfortunately you were on leave that day. I don’t want to get in argument with the Waiter so, I left the place after making payment.
I know your restaurant has a good reputation, but such incidents do affect it. I would like to give it another chance. I want a full refund of the meal I had that day and a discount on my next visit.
I am enclosing a copy of receipt with this email. Looking forward to hear from you.
Thanks,
XXX
Great job! Your structure is perfect. 😃
Mad English TV how much score i can expect with such writing style??
To be honest, I'm not sure! Probably medium to high score.
Dear Store Manager
I am writing you this email for express my discontents for the service that I had in your restaurant.
I visited your restaurant on May 24th, 2020. I arrived at noon that Saturday. The restaurant was half empty and there were three waiters taking orders. I ordered a doble cheese hamburger with some fries and a coke. We had to wait around 25 minutes for the waiter and another 20 minutes for the lunch. Once the order arrived, I wanted to eat it immediately. However, I had a disgusting surprise because there was a dead mouse in my hamburger. It caused me a huge annoyance.
However, it was not the worse part. When I tried to explain the situation to the cashier, He insinuated that I had the mouse with me before and I put it in. That was unrespectful, nonprofessional and indecent.
Due that situation, I would like to have a public apologize from you and your team that day. Also, I would like to have a total refund. With those actions, my lawyer and I would not consider any legal course.
I look forward to your response
.
Regards
Andrés
Dear Sir or Madam,
I am writing you to formally complain about the things happened at your restaurant last February 15.
It was late afternoon, and I decided to order hamburger and drink. Because I am too hungry I hurriedly bite the food but I suddenly noticed that there is unusual thing inside my hamburger. I pulled it using my right hand and I was shocked that it was a dead mouse. So, I spit out the food and I went to the cashier.
But instead of saying sorry about the food they served, the cashier accuses me that I am the one who put that on my food. I am too disappointed about the things happened.
I leave your restaurant without hearing any explanation from you staffs and doesn’t want to claim their fault. I know your restaurant has a good reputation and I would like to give another chance. I would like a full refund of the meal I had and a discount on the next visit.
I look forward to your response.
Regards,
Ms. A. Lo
Great job! 😃
If you say "last February 15", it means Feb. 15, 2017.
so u mean i need to include the year? tnx...
No, you should not include the year.
You should say, "...things that happened at your restaurant on February 15."
Hehe.. thank you...
Dear Manager,
I am writing this email to complain about the terrible services and worst food which had been served to me on 22 November 2018.
I came to your restaurant for lunch and ordered a hamburger. When I took the hamburger to eat, I noticed a foul smell out of it. Unfortunately, by inspecting deeply I found a dead mouse in it.
Then, I immediately ask the server to call the manager but he was not available. I made a complaint to the cashier but he accused me to put the mouse in the hamburger. Since, it was a prepaid order so, I left the place after this without formalities.
Though, the food and services were pathetic even then I thought to give you a chance because of your reputation. I need a full refund of that order and a discount voucher for my next visit. Make sure, next time your staff should not repeat the same.
A prompt response will be highly appreciated.
Regards
Vishal
Great job! 😃😃
Dear Sir or Madam,
I am writing this email to complain about the unbelievable and disgusting experience that I had at your restaurant yesterday.
I came with my husband to taste the new hamburger announced on your ad, but after the first bite I notice hair in my tongue. When I look inside the sandwich, there was a mouse corpse between the cheese and the meat.
After the shock, I started to scream and my husband got the food to show to the cashier. The cashier then started to be reluctant and said that I was the one who forged the situation. He said that we should leave the place or he would force us to do that with the security guards.
I could not react after the rudeness and asked my husband to leave it for the moment. However, I would like at least an apology from your staff or otherwise I will sue the establishment.
Hope to hear from you soon,
Luana
Great job! 😃😃
Dear sir or Madam
I am writing you to express my dissatisfaction with the experience.I had at your restaurant.On July 8,I took my friend to your restaurant for eating dinner.
We arrived at 6.30 p.m.My friend ordered salmon salad I ordered a fish hamburger.Unfortunately.The burger had a dead mouse in it.I complained to the cashier.He accuses me putting the mouse in there.I asked to talk with manager.He told me you were not present.
My friend and I left the restaurant extreamly disappointed in the experience.
I decided to send an email to you.
and I would like to give it another chance.
I would like a full refund of the burger I had.and Your cashier should apologize for accusing me.because I honestly never put the mouse in there.
I look forward to your response.
Regards
Atithep
Dear Sir/ Madam,
I am writting you an email to complain about the behavior of your staff. We came to your restaurant with joy and happy attitude looking forward to taste the known burger in town.
On January 5, 2019 , Me and my Mom went to your restaurant. Although we saw few customer inside, so we just took our sit and waited someone to entertain us. Until finally one staff went out from the kitchen. So i came to her and asked her to take our orders. We ordered 2 burgers and a pasta .
When our orders arrived me and my mom took a big bite to the burgers , but when i chewed it i can feel a crunchy but i just ignored it at first to think it is part of the patty, but when i took my second bite i can feel something wrong and when i smell it and try to open under the patty, i saw a big rat inside. I immediately went to the cashier and told her that my burger had a dead rat inside. But the cashier did not believed us instead she told us that I am the one who put the dead rat inside. She even told us lier and aside from that she even told us, we just did that so that cannot pay the bill. She provoked me so i told her go get your manager! But she told me the manager was not here . Because the manager was not there, i took the picture of my burger with the dead rat in it just in case and to have the evidence.
I am sorry to tell you this. But i will never ever come back to your restaurant. And i will not do any recommendation on it. I will not ask for any refund. But Hoping that this incident will not happened again not to me but not to others if that happen, i will surely post the picture on the social media.
Hoping you will do some actions about this matter and do some safety and sanitation .
Yours,
xxx
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Dear Sir or Madam,
I made this email to make a formal complaint about the horrible incident I experienced at your restaurant on June first.
Together with my friend, we ordered a hamburger. Our order came after few minutes. We have heard that your hamburgers are the best in town. And that makes me so excited and happy to taste it. On my second bite, I felt something strange and awful taste in my mouth. So I took a napkin and spit on it. Then I saw a thin long meat then realized it was a tail. I was more so horrified when I check my burger and saw with my own two eyes a dead rat together with the patty. And almost fell on my chair and throw up upon seeing this disgusting tiny animal on your food.
I am trying to look for a server to tell this upsetting experience but no one to found. So, I approached the cashier and showed her the hamburger with the dead rat. I was expecting that your staff should be apologetic. But instead, she was so rude and even accusing me that it was me who put that thing on my food. She even said that I am just making a reason that will put your place in a nasty situation and bad reputation.
I am sorry to tell this, but because of that disappointment I had, I will never come again in your restaurant. And I am asking for a full refund of my money.
I hope you understand me and I recommend that you should do a thorough investigation of this incident as well as the behavior of your staff. Lastly, the safety and sanitation of your business.
Looking forward to your response.
Regards,
Lorena
Great job! 😃
289 words? is it too long for celpip writing?
Dear restaurant manager,
I am writting my email you to express my satisfaction we had in reataurant.
We went to your restaurant on 25th of December celebrated my birthday with my family.
We arrived there around 6:00pm,at the entrance nobody greeted us and asking if we had a reservasion. We took 10 minutes before we seated. We ordered the best seller burger, pizza, french fries and drinks. While waiting our ordered we talked about the place , the ambience is great but not the staff. Their attitude to the guest is embarassing. When the food is ready to eat i found it that there a mounse inside the burger. And i went right away the cashier to tell her but she didn't believe and she accussing me i putting in it. At that moment i go back to the seat and told my family to move out and left the food in there.
The restaurant has a good reputation at nice ambience but the bad things is the one who prefer and cashier who did not believe in me.
I do to come back at please literate your staff to do their job properly and politely. I am hope my next visit won't be happen again.
I hope you understand me.
Regards,
John
Pls.tell me Mark if im doing bad or god.
Awesome! 😃😃
I laughed out when you said "IELTS" instead of CELPIP lol
😂😂
Dear Restaurant Manager,
Greetings!!!
I am writing this mail to bring to your kind attention that I experienced at your restaurant. On October 2nd,I along with my girlfriend, visited your restaurant, we waited for 10 minutes at the entrance to greet us, finally someone came to us and shown the table to sit. We both ordered hamburgers. The waiter almost took half an hour to serve us. When we asked him the reason, the reply from his side is not convincing for us.
Anyhow as soon as we are about to begin, we are shocked to see a dead mouse in it. Immediately I called the same waiter to have a look at it.The response we got from him is even more shocking for both of us. He said that we are the one who put the dead mouse in it, it is so irritating for me to hear from him. I have to experience the rudeness and blame by your staff, which I have not even thought in my wildest dream.
Sir, I have never imagined this kind of service and hospitality rendered from the esteemed restaurant of yours, the most important thing I am scared that the food being served in your restaurant is contaminated and poisonous which is so scary, people may fall sick or even loose their life.
The above experience made me and my girlfriend extremely unhappy, I need full compensation from you (a written apology, to return my paid bill, and to give handsome discount on my next visit and foremost your assurance that this will not happen again in future with any of your guests)
Looking forward to hear from you soon.
Regards,
Xyz
Great job! 😃😃
Dear store manager,
I am writing to you to express my disappointment regarding the unbelievable situation I had experienced in your store last night. After a long and tiring shift, on Wednesday night, I came to your store and order a hamburger.
However, instead of enjoying my food, I was extremely shocked when I found a dead mouse in my burger! I could not believe with my own eyes. Something like this, I couldn't dream in my worst nightmare.
Immediately after this unpleasant discovery, I went to cashier and told him what I have found. I was terrified when he said that it is impossible that one of your cooks left the mouse inside the burger and he actually accused me for doing it. I cannot describe how mad and frustrated I was upon hearing this accusation. I left home with a huge amount of anger and I am not coming back there ever again.
I have been thinking all night and had decided to inform the public about my shocking experience because something like this is unacceptable. If, by some miracle your store remain in the business you must provide better training for all your staff.
I am looking forward for your response,
Regards, John.
impressive mail
Dear Sir or Madam,
I am writing this email to express my anger and dissatisfaction experienced in your restaurant. On April 10, it was my daughter’s 10 years old birthday.
Understood your restaurant is very famous in town so I made reservation April 9. We arrived at 6:10PM and there is 5 minutes before the reserved schedule. My daughter was excited to have wonderful dinner however we put on hold at the entrance for 30 minutes. Finally, we were served to have a table with dirty table cloth. Reading my watch at 7PM and the server came for taking orders, hamburger for myself.
Enjoying the environment of the restaurant and we had a low voice birthday song celebration. Food arrived and I were extremely hungry to get a bite to my burger. My wife stopped me by that moment as she suspected there was having a mouse tail at the wrapping paper. I complained to the cashier immediately about the dead mouse. However, the cashier accused me to put it into the burger. I bared the anger and embarrassment to leave the restaurant.
Your restaurant is having good reputation and would like to give a second chance. I would like to have a free dinner with apology by the next visit.
I look forward for your response.
Regards,
James
Today is my exam after two hour . M scared
Hello Sir or Madam,
I am writing you to express my dissatisfaction with the experience I had at your restaurant. On the 14th of february 2024,I went to your restaurant to order a hamburger [valentines day].
I arrived at the restaurant around 12:30pm and was offered a seat, my order was taken by one of your staff and was offered some free fresh mango juice on the house,I was impressed by the service and hospitality until I received my order. To my biggest surprise i saw a mouse in the hamburger, I was very disappointed and disgusted by what I saw so I demanded a refound of my money.
I complained to the cashier and to my biggest surprise he accused me of putting it in there, no matter what I said he continued to talk to me in a very bad manner and I left The restaurant.
That day was my first day at your restaurant and I demand a sincere apology from the cashier and a full refound of my money if you would like me to visit again in the future and to give a positive word of month.
I look forward to your response.
Regards,
Joana.
Please mark for me, thank you🙏🙏🙏