Thank you for letting us know! We made some recent website updates and have fixed the issue. If you filled out the form, you should have received an email with a link to the checklist as well!
Thank you Headway for this super comprehensive and detailed video! I've recently switched my career to UX/UI and am currently the sole designer of the company. Being new and alone in the UX/UI design 'department' is quite stressful BUT your video has given me so much insight! Thank you so much 💖💖💖💖💖💖💖💖💖💖
@@headwayio I'm currently struggling as the solo designer on the team and would love to look for a mentor. I know ADPlist is a good place to search, but I don't know how do I choose a mentor (like what should I be looking for) and I'm not sure what a mentor session is meant to do. What questions do I ask? Do I schedule a recurring meeting with them for a while? or do I go to a different mentor every time? Would be AWESOME if you guys could help shed some light on this topic for total newbie designers embarking on this journey alone 🥲
@@ET35776 I totally understand what you're feeling! If you do dive into ADPlist you can look me up on there. Mentoring sessions can be really what ever you need them to be, questions about process, career, work feedback, etc. Some of my mentees go to different mentors all the time to see who they gel with the best, and some stick with the same few. Each mentor is going to provide a unique perspective and skill set that will help you in the long run, so i'd try a few out first to see who you gel with the best! Don't hesitate to reach out if you have more questions!
wow this super helpful you guys! thank you so much for sharing this. this is what I've been searching for these past few days. You just have a new subscriber!!! Looking forward to more videos like this for aspiring UI/UX designer like me!! God bless!!!!
Love to hear it! Is there anything else you would like to learn from Billy and the Headway team on the channel? We are always looking for new ideas to support designers like yourself.
Is it possible to leverage AI to do the UX audit? Any recommendations of existing tools? Based on my work experience, it is really tedious to perform UX audit.
As of right now we haven’t seen anything that’s useful for our team. If you find anything, we’d love to see it. UX is more than design inconsistencies. It’s also talking to customers to understand where they get stuck or confused and why. And AI can’t schedule calls and get that kind of contextual feedback. There are predictive AI tools for UX but for the most part they are just based on UX best practices, which we already use in our designs. We’re more concerned about business outcomes and customer success. With anything, shortcuts often don’t pay off in the long run. But we also understand that having the time to do audits can feel like a luxury with deadlines all the time. Melissa from our team had a great convo about this on the Beyond UX podcast. www.beyonduxdesign.com/episode/63-refining-ux-one-audit-at-a-time-with-melissa-gallagher/
🎯 Key Takeaways for quick navigation: 00:00 *🎨 Introduction to UX Audits* - Overview of the speaker's role as head of design and the importance of UX audits in their design process, - Common reasons for skipping UX audits, such as time constraints and lack of experience, - Highlighting the significance of UX audits in uncovering hidden issues, improving usability, and enhancing product inclusivity. 04:09 *🕵️♂️ Incorporating UX Audits into Development Processes* - Discussing the integration of UX audits within a continuous discovery model, - Exploring the iterative nature of UX audits in identifying and addressing customer needs, - Adapting audit frequency and scope based on project requirements and development stages. 06:20 *📋 Steps of Conducting a UX Audit* - Establishing the audit team and determining the scope of the audit, - Conducting research, including empathy mapping and customer journey analysis, - Leveraging object-oriented UX principles and utilizing a comprehensive checklist for evaluation. 13:50 *📊 Reporting and Action Planning after a UX Audit* - Structuring audit findings into a clear and concise report for stakeholders, - Providing actionable insights, including prioritized fixes and improvement suggestions, - Emphasizing the importance of proactive planning and addressing identified issues promptly. 18:19 *🕵️♂️ Identifying the Timing for UX Audits* - Performing micro audits during feature development aids in understanding the impact of new features on the entire product. - Continuous micro audits contribute to ongoing improvement and discovery loops, preventing the need for large audits. 19:28 *🤝 Gaining Stakeholder Buy-in for Audits* - Conducting user interviews and observations can provide leading indicators to justify the need for audits. - Presenting user interview findings to stakeholders can help garner support for conducting comprehensive audits. 20:41 *⏰ Implementing Audit Findings on Timelines* - Prioritizing audit findings based on their impact and urgency helps in planning implementation within development timelines. - Understanding that not all audit findings can be addressed immediately, and some may be deferred for future sprints or backlog grooming sessions. 22:21 *📊 Estimating Audit Timeframes* - The time required for audits depends on the depth of analysis and the scope of the audit. - Flexibility is key in adjusting audit activities based on available time and project constraints. 23:58 *🎮 Adapting UX Audits for Gaming* - UX audits in gaming involve user testing and playtesting to assess player experience and interaction. - Gaming audits focus more on player-centric evaluations due to diverse player expectations and gameplay styles. 25:22 *📈 Utilizing Analytics for UX Insights* - Leveraging analytics tools such as session recordings and user flow analysis helps identify pain points and user behaviors. - Analytics provide valuable data points but may require additional qualitative research to understand the "why" behind user actions. 26:36 *🛠️ Handing Off Audit Results to Developers* - Collaborating with developers to prioritize audit findings based on implementation complexity and development timelines. - Effective communication between design and development teams ensures a smooth transition of audit recommendations into actionable tasks. Made with HARPA AI
I love the content of this video. Thanks for the free resources too. It was hard to read the contents of some of your slides though. Starting from 4:14 to 16:44, I had to constantly pause your video and zoom in to read what's on the slides. And even then, I still couldn't read what's in some of them. Just something to note for your upcoming videos or if you wanna do an update on this. Also, I checked your UX Audit Guide. On page 7, under the "What do you want answers to?", bullet points 1 and 4 says the same thing. I'm pretty sure that wasn't intentional. If I find any other typos while going through your resources, I'll be happy to send them over to you. Let me know the best place to do it. Thanks again for making contents like this. I appreciate it!
Free Downloads:
UX Audit Checklist and Guide
bit.ly/ux-checklist-yt
UX Audit Template in Figma
bit.ly/ux-audit-template-yt
UX Audit Report Template in Figma
bit.ly/ux-audit-report-template-yt
Thanks for the amazing insight .. i cant download the checklist pdf from the link, it gives error
Thank you for letting us know! We made some recent website updates and have fixed the issue. If you filled out the form, you should have received an email with a link to the checklist as well!
Thank you Headway for this super comprehensive and detailed video! I've recently switched my career to UX/UI and am currently the sole designer of the company. Being new and alone in the UX/UI design 'department' is quite stressful BUT your video has given me so much insight! Thank you so much 💖💖💖💖💖💖💖💖💖💖
We appreciate your support and feedback! Are there any other topics you would like to see from us to help you on your design journey this year?
@@headwayio I'm currently struggling as the solo designer on the team and would love to look for a mentor. I know ADPlist is a good place to search, but I don't know how do I choose a mentor (like what should I be looking for) and I'm not sure what a mentor session is meant to do. What questions do I ask? Do I schedule a recurring meeting with them for a while? or do I go to a different mentor every time?
Would be AWESOME if you guys could help shed some light on this topic for total newbie designers embarking on this journey alone 🥲
I will share this with Billy! Really appreciate your willingness to share with us. - Jacob
@@ET35776 I totally understand what you're feeling! If you do dive into ADPlist you can look me up on there. Mentoring sessions can be really what ever you need them to be, questions about process, career, work feedback, etc. Some of my mentees go to different mentors all the time to see who they gel with the best, and some stick with the same few. Each mentor is going to provide a unique perspective and skill set that will help you in the long run, so i'd try a few out first to see who you gel with the best! Don't hesitate to reach out if you have more questions!
wow this super helpful you guys! thank you so much for sharing this. this is what I've been searching for these past few days. You just have a new subscriber!!! Looking forward to more videos like this for aspiring UI/UX designer like me!! God bless!!!!
Love to hear it! Is there anything else you would like to learn from Billy and the Headway team on the channel? We are always looking for new ideas to support designers like yourself.
Great explanation! Everything is super clear and templates are so helpful. Thank you so much!
Happy to help! Let us know if there is anything else you would like to learn from our team Dorian.
Thnak you so so much besttt recources ever!!! really helpfulll
Happy to help! Is there anything else you would like to learn from our team? or other resources to help you on your design journey?
Is it possible to leverage AI to do the UX audit? Any recommendations of existing tools? Based on my work experience, it is really tedious to perform UX audit.
As of right now we haven’t seen anything that’s useful for our team. If you find anything, we’d love to see it. UX is more than design inconsistencies. It’s also talking to customers to understand where they get stuck or confused and why. And AI can’t schedule calls and get that kind of contextual feedback.
There are predictive AI tools for UX but for the most part they are just based on UX best practices, which we already use in our designs. We’re more concerned about business outcomes and customer success. With anything, shortcuts often don’t pay off in the long run. But we also understand that having the time to do audits can feel like a luxury with deadlines all the time.
Melissa from our team had a great convo about this on the Beyond UX podcast. www.beyonduxdesign.com/episode/63-refining-ux-one-audit-at-a-time-with-melissa-gallagher/
🎯 Key Takeaways for quick navigation:
00:00 *🎨 Introduction to UX Audits*
- Overview of the speaker's role as head of design and the importance of UX audits in their design process,
- Common reasons for skipping UX audits, such as time constraints and lack of experience,
- Highlighting the significance of UX audits in uncovering hidden issues, improving usability, and enhancing product inclusivity.
04:09 *🕵️♂️ Incorporating UX Audits into Development Processes*
- Discussing the integration of UX audits within a continuous discovery model,
- Exploring the iterative nature of UX audits in identifying and addressing customer needs,
- Adapting audit frequency and scope based on project requirements and development stages.
06:20 *📋 Steps of Conducting a UX Audit*
- Establishing the audit team and determining the scope of the audit,
- Conducting research, including empathy mapping and customer journey analysis,
- Leveraging object-oriented UX principles and utilizing a comprehensive checklist for evaluation.
13:50 *📊 Reporting and Action Planning after a UX Audit*
- Structuring audit findings into a clear and concise report for stakeholders,
- Providing actionable insights, including prioritized fixes and improvement suggestions,
- Emphasizing the importance of proactive planning and addressing identified issues promptly.
18:19 *🕵️♂️ Identifying the Timing for UX Audits*
- Performing micro audits during feature development aids in understanding the impact of new features on the entire product.
- Continuous micro audits contribute to ongoing improvement and discovery loops, preventing the need for large audits.
19:28 *🤝 Gaining Stakeholder Buy-in for Audits*
- Conducting user interviews and observations can provide leading indicators to justify the need for audits.
- Presenting user interview findings to stakeholders can help garner support for conducting comprehensive audits.
20:41 *⏰ Implementing Audit Findings on Timelines*
- Prioritizing audit findings based on their impact and urgency helps in planning implementation within development timelines.
- Understanding that not all audit findings can be addressed immediately, and some may be deferred for future sprints or backlog grooming sessions.
22:21 *📊 Estimating Audit Timeframes*
- The time required for audits depends on the depth of analysis and the scope of the audit.
- Flexibility is key in adjusting audit activities based on available time and project constraints.
23:58 *🎮 Adapting UX Audits for Gaming*
- UX audits in gaming involve user testing and playtesting to assess player experience and interaction.
- Gaming audits focus more on player-centric evaluations due to diverse player expectations and gameplay styles.
25:22 *📈 Utilizing Analytics for UX Insights*
- Leveraging analytics tools such as session recordings and user flow analysis helps identify pain points and user behaviors.
- Analytics provide valuable data points but may require additional qualitative research to understand the "why" behind user actions.
26:36 *🛠️ Handing Off Audit Results to Developers*
- Collaborating with developers to prioritize audit findings based on implementation complexity and development timelines.
- Effective communication between design and development teams ensures a smooth transition of audit recommendations into actionable tasks.
Made with HARPA AI
Quite the thorough breakdown! Mostly accurate 👍
I love the content of this video. Thanks for the free resources too. It was hard to read the contents of some of your slides though. Starting from 4:14 to 16:44, I had to constantly pause your video and zoom in to read what's on the slides. And even then, I still couldn't read what's in some of them. Just something to note for your upcoming videos or if you wanna do an update on this.
Also, I checked your UX Audit Guide. On page 7, under the "What do you want answers to?", bullet points 1 and 4 says the same thing. I'm pretty sure that wasn't intentional. If I find any other typos while going through your resources, I'll be happy to send them over to you. Let me know the best place to do it.
Thanks again for making contents like this. I appreciate it!
We appreciate the feedback! As you said, it helps us make better content in the future.