Analytics Plus webinar: 5 steps to secure your IT using analytics-driven service management

Often the first point of contact for victims, the IT service desk is uniquely positioned to identify, prevent, and even mitigate cyberthreats before they escalate. By implementing proactive ITSM strategies, organizations can transform their service desk into the frontline defense that protects the entire IT infrastructure from critical threats and vulnerabilities.
This webinar outlines five strategic steps organizations can take to fortify their IT security posture with analytics-driven service management:
1) Cyber-proof asset purchases with historical service desk insights.
2) Graduate to risk-free change implementations via threat-aware change management.
3) Ensure total security compliance in asset handling and disposal with prudent asset management.
4) Accelerate incident mitigation with automated workflows.
5) Foster a security-sensitive workforce with managed user training and education.
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