#85: The Science of Brand Love

The Science of Brand Love
What makes brands like Apple and Nike not just recognized, but truly loved.
Dr. Ahuvia’s book, The Things We Love (www.hachettebo...) , explains the psychology behind brand love, and it has been named by Amazon as a “best business book.” He conducted the first scientific studies of brand love some 30 years ago and continues to lead research on this topic. His research on dating sites led to an appearance on the Oprah Winfrey show.
On this episode of 🎙🎙🎙The Delighted Customers Podcast we explore the science behind “brand love” and strategies companies can use to drive customer advocacy.
Highlights of this episode include:
👉 Understanding Brand Love**: Learn how 'brand love' evolves from mere satisfaction to deep emotional connections, much like human relationships. It's not just about the quality of products but how brands make consumers feel that determines loyalty and advocacy.
👉 Strategies to Cultivate Brand Love**: Discover actionable strategies such as anthropomorphism (think Siri or Alexa), connecting brands to relatable personalities, and aligning with universal values to foster a closer bond with your audience.
👉 Impact on Financial Performance**: Grasp the clear correlation between brand love and profitability. Brands that achieve emotional resonance with their consumers typically see enhanced financial outcomes.
👉 Warnings of reaching too far** - when deploying brand love strategies
Resources
The Delighted Customers podcast website: www.empoweredc...
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The Agile Brand is produced by Missing Link-a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. www.missinglin... (www.missinglin...)

[@AliAwan-wy8pu]

Dr Ahuvia's research on brand love must be so insightful

[@r_akib]

Understanding the psychology behind brands is crucial in today's competitive market

[@MaliAli-xk6cn]

Excited to hear more about the strategies companies can use to drive customer advocacy

[@юриймасленников-ы8ь]

Wow, the psychology behind brand love is truly fascinating!

[@КонстантинСтеблов]

This podcast episode is so informative and engaging

[@RomanAlimuradov]

Brand love is such a powerful concept in marketing

[@infinix-to8jq]

Can't believe this topic was featured on the Oprah Winfrey show!

[@MalikDilawar-se6px]

It's interesting to see how brands like Apple and Nike are truly loved

[@ElenaYulia-wm4ey]

I need to check out his book, The Things We Love asap!

[@Malik-ck6hj]

Dr Ahuvia's research on brand love must be so insightful